Eastern Europe
Parimatch: The future’s bright for Ukraine
As the betting industry in Ukraine prepares for major legislative progress in the first quarter of 2020, Maksym Liashko, Partner at Parimatch, one of the leading online betting brands in the CIS region, explores the proposed regulations, the country’s ‘progressive’ emphasis on virtual and eSports, and why the term gambling could be set to change in the coming decade…
Ukraine is set to enter a new age in 2020 as the country’s Cabinet of Ministers prepares to consider the latest gambling reform bill in mid-January following a request for revisions to the text in December. Liashko, who is responsible for legal matters at Parimatch, is positive about the prospect of gaming regulation in the region stating he believes the law will be fully adopted within the coming two months.
The previous version of the draft law proposed a new license system for betting operators with limited numbers across casinos, bookmakers, and only 10 for online operators, covering both sports betting and online casinos. Commenting on possible amendments to this in the most recent version of the bill, Liashko said: “According to the MPs` discussions during the round tables, there will be no restrictions on the number of licenses for a particular type of activity, with the exception of lotteries since this type of activity is defined as state lotteries. Here the choice is made directly of the lottery operator. And the remaining sectors won’t be limited by the number of licenses. The draft law is expected to be re-voted on first reading in January.”
If the new bill is passed, any new licenses will be available for every sector excepting lotteries and slots which will be obtained through electronic auctions via a project established by the Cabinet of Ministers, which Liashko believes is fair in guaranteeing the best operators success in a new market. “In the last agreed edition, which was submitted and presented in parliament by deputies (a certain agreed compromise document), a competitive procedure was established for operators of the state lottery, as well as electronic auctions for operators of slot machines,” he explained. “For all the others, any restrictions on the number of licenses and auctions were cancelled. In general, we believe that the electronic auction is a fair method of distributing the limits of slot machines in the country. The final question is only in conditions. To win in such an auction, the price is important. Other supporting tools are the subject of an interest in how they will be evaluated. If it is only a price, then it will be a simple and transparent mechanism. The base for such auctions in Ukraine already exists.”
As the country prepares to open its doors to the wider gambling industry, the intricacies of the local market are a key point of attention for Parimatch as a leading betting brand in the region. Focussing on how to ensure Ukraine’s regulatory systems are workable and future proof, Liashko commented: “I believe it is necessary to use the experience that other jurisdictions have. It should be understood that Ukraine has its own legal traditions, and most importantly its own domestic issues and some negative traditions associated with state regulation and the state’s habits in Ukraine to be directed towards tight control rather than development.
“Based on this, the use of all those methods of control of GGR and other methods that are used in European countries may be premature for Ukraine. Rather, you need to give priority to fixed, very high payments for a license, to abandon the practice of paying tax from the GGR, and leave only income tax. The presence of a fixed payment will make it possible to avoid all possible disputes with regulatory authorities, which in Ukraine are quite a large number. When in other jurisdictions a question arises with accrued bonuses, canceled bets, etc., you look for compromises with the governing bodies. In Ukraine at the moment there is no expertise in this matter since there was no gaming industry as such.”
In terms of Parimatch’s position in this potential new landscape, the company is keen to establish a strong and sustainable status in the market focusing on security and customer safety. “At Parimatch, we take into account and work a lot with BI in order to understand the interests of the client first of all. We individually tailor their preferences,” Liashko said. “We find the following issues the most important to develop and introduce to our clients: full remote identification; automatic data analysis to prevent fraud; interactive interfaces for communication with the client; automation of decision-making and cyber defense. We also hope that the new legislation in Ukraine will contribute to this, and not force us to fill out paper forms.”
“Technology will change everything,” he added. ‘Over the next decade, I think such key changes will occur several times. In this context, the legislation in Ukraine is quite progressive, since now the projects include the regulation of virtual sports, eSports betting, virtual events with unpredictable results. This already provides the basis for the technological development of fast content for the gaming industry. At the same time, Internet technologies and the volume of data transfer of devices are developing quite widely. This will allow the gaming industry to reach a whole new level of entertainment.”
He concluded: “When entertainment will prevail in all spheres of the gaming industry in principle. The word “gambling” itself may lose its relevance and becomes entertainment, as we have seen this trend in Europe over the past few years.”
Compliance Updates
Ukrainian Gambling Regulator Rolls Out Digital Complaints Platform
The Ukrainian gambling regulator, PlayCity, has rolled out a new digital complaints platform that’s intended to streamline how the public can report illegal gambling advertisements. The complaints form is now live in the “For Citizens” section of PlayCity’s website, giving Ukrainian citizens a direct channel to help monitor and curb illegal gambling advertising.
The system enables citizens to flag suspected violations across multiple formats, including social media, websites, television, radio, outdoor billboards and other public spaces. Users submitting a complaint must identify the platform type, provide a direct link to the advertisement and attach supporting evidence such as screenshots or video clips.
The system is designed to automatically archive submissions and capture ephemeral content like social media “stories” so regulators can review material even after it disappears. PlayCity staff will screen each complaint to assess whether the content breaches Ukraine’s advertising rules.
If violations are confirmed, the regulator can request removal of content from platforms such as Meta, Google, TikTok, YouTube, Viber and Twitch. PlayCity said it could also seek to block social media accounts that repeatedly share unlawful gambling promotions, fine responsible parties or escalate cases to law enforcement when identities cannot be verified.
The statutory fine for illegal gambling advertising stands at cca. €100,900.
The new enforcement framework stems from Law No.9526d, the same legislation that abolished the previous gambling regulator KRAIL.
The post Ukrainian Gambling Regulator Rolls Out Digital Complaints Platform appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Eastern Europe
Soft2Bet launches Zinx iGaming and sportsbook brand in Romania
Soft2Bet has launched Zinx in Romania, rolling out a new digital platform that combines online casino content and sports betting for local players.
Soft2Bet said Zinx was built with localisation in mind, with product design and marketing tailored to Romanian player preferences. The company positioned the brand around “safe, transparent play,” but did not share launch timing beyond the announcement or provide performance targets.
The platform includes a retention mechanic called MEGA Round, a prize-wheel feature integrated into Soft2Bet’s MEGA gamification engine. Soft2Bet said players can earn spins through deposits, with prizes awarded at random.
Yoel Zuckerberg, CPO at Soft2Bet, stated, “With Zinx, we are bringing an incredibly competitive and relevant digital product to Romania, perfectly balancing thrilling, electric gameplay with safe and transparent operations. Our powerful dragon mascot and the innovative MEGA Round gamification engine help define the Zinx experience across both casino and sports betting. We are confident Zinx will set a new benchmark for Romanian players seeking a modern, diverse and secure entertainment platform.”
Soft2Bet said the Romania launch supports its broader strategy of building localised iGaming brands that combine product features with targeted local marketing.
The post Soft2Bet launches Zinx iGaming and sportsbook brand in Romania appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
Ukraine Launches Online Portal for Gambling Licence Applications
Businesses can now obtain licenses for organising and conducting gambling activities online through the Diia portal, without paper documents or in-person interaction with the state, according to a statement by PlayCity, the state agency regulating Ukraine’s gambling and lottery market.
According to the release, applications can be generated in the Diia electronic cabinet and signed using a qualified electronic signature (QES). Some data will be automatically retrieved from state registries, including information about the company, its owners and beneficiaries.
PlayCity will review submitted applications, and applicants will receive decisions on license issuance or refusal online via Diia.
Companies will be able to apply for licenses covering casino operations, bookmaking, slot machine halls, online poker, as well as B2B services in the gambling sector.
Acting Minister of Digital Transformation Oleksandr Borniakov said on Telegram that the ministry, together with PlayCity, has also prepared amendments to sector-specific legislation aimed at strengthening entry checks for companies in terms of reputation, integrity, ownership structure and absence of ties to the aggressor state.
“Our goal is to create a transparent and controlled market in which digital tools ensure both convenience for businesses and trust in the state,” Borniakov said.
The post Ukraine Launches Online Portal for Gambling Licence Applications appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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