Interviews
The Betegy story: “With a click of a button, we enable marketing teams to create entire campaigns in just a few seconds”
When it comes to the future of B2C marketing for sports betting and casino – personalisation and automation is going to be the name of the game. We caught up with Alex Kornilov, Founder and Managing Director of content and data specialists Betegy, to talk about his pioneering work in transforming the marketing operations for the likes of Parimatch, Sportsbet.io, ESPN and Yahoo Sports.
Congratulations on Betegy’s deal with Parimatch – can you take us through the agreement and what you’ll be doing for their teams?
It’s a relationship that has been in progress for some time, starting with us initially having a conversation about what we wanted to achieve. Parimatch was looking to optimise its offering to deliver a truly revolutionary style of marketing and this was something we were determined to deliver. Rather than being off-the-shelf, our discussions began with the premise of discovering the challenges Parimatch was facing and offering a bespoke solution.
Our Betegy product overcomes those pain points to engage their customers. Following the exploratory phase, we built a roadmap and a vision. It is vital that nothing is omitted at any stage, because all building blocks are essential in allowing us to create a unique product, vision and brand of the future –one that can truly resonate with players’ values.
With a click of a button, Parimatch’s marketing teams can now create compelling, personalised campaigns using Betegy’s proprietary automated content generation platform in a matter of seconds, rather than the old timeframe of two to three days.
Tell us about Betegy’s in-house technology – what was the development process behind it and how did you start out in 2012?
Back then, Betegy was working within data analytics and we had number-crunching algorithms that produced accurate predictions of football matches. We were coming up with predictions for media companies who wanted access to our feed, and this is how we ended up working with the likes of ESPN and Yahoo.
We subsequently realised that data and APIs were one thing, but that there was also a strong need for visualisation. From that starting point, we understood that we needed to create a variety of marketing tools out of that – including social, banners, landing pages and videos, for example – all driven by the APIs connected to our system. When we added odds to this mix, we realised that what we had produced could be very useful for betting operators.
Before we went live with sports betting in 2018, we had been working under the radar to help develop and hone our delivery with operator partners. This learning experience was invaluable as it allowed us to build the product in real time and only after two years of careful preparation, were we really ready to deploy with operators as a true product.
As well as the ‘revolutionary’ aspects mentioned for Parimatch, what other operators does Betegy work alongside? Does your delivery go beyond sports betting operators?
Every new client in our family benefits from our product and our growth strategy is based around continuous improvement. We work with various operators and each has their own unique pathway, allowing us to create a fully bespoke experience. Our online client Sportsbet.io has a very different strategy to German retail leader Tipico, for example.
We also work with casino products. It’s something we have been developing for a while behind the scenes but are only really starting to shout about just now. Out work with 22Bet is a great example of this – in many ways what we have created in this instance is a very similar style of visual generation, only in a new vertical, which shows that we are not simply all about sports betting.
On-air graphics, such as a Bloomberg-style trading experience from the world of finance, is also an area which we envisage as a major growth sector for us. Our platform is all about enhancing the visual experience and we believe that this is something we can certainly bring to the table for media companies in the future.
Looking globally and beyond Europe – what other key markets will you be targeting in the year ahead?
Our attention has already turned towards the Americas. This is definitely a big growth area for us with significant investment. It’s very different in scope to our home markets in Europe, which have proven to be highly valuable as learning grounds.
Asia is also a very interesting place for us, having worked closely with the China Sports Lottery previously. India as a market holds big potential too, which is understandable due to its sheer population size. When it comes to that all-famous national sport, cricket, there are some cracking creatives that can be produced to really make things look exciting. While LatAm is also on the horizon, we’re not there yet, Africa is interesting too – but we’re focusing on energies on other geographies first.
There’s a lot of talk about personalisation nowadays,but few companies aside from Betegy are bringing AI-based content personalisation to market. How do you see this changing through 2021 and beyond?
Our product came about based on client feedback. It was built upon what is needed now and also, what will be required in the future. Naturally, we have a first-mover advantage and the more we publicise and grow, the more we know where the value creation lies going forward.
We expect competitors to arrive on the scene, but we are confident in our leadership within this sphere, in relation to the typical innovation and adoption curve. We are still three to five years of creation ahead of mass market adoption, so there is plenty of time to capture more market share. Given the expertise we’ve been able to deploy already, as well as the relationships we have built and the understanding we have forged in what engages customers, we are happy to welcome additional players on the field.
What’s the case for automated content personalisation being a true gamechanger aside form cost savings? What can it enable your partners to do beyond efficiency?
Automated content personalisation allows for specialisation – bonuses and big events, for example – which can then be segmented by country. Additionally, and more pertinently, it allows for the quick testing of what is effective and what is not, with improvements deployed immediately wherever needed. This allows us to constantly test with creative teams and analyse, together, in real-time to see the effects of certain campaigns, making the tweaks needed.
Tailor-made offers and conversion tools for every single customer also allows us to generate content based on individuals. Machine generated content is another very significant growth area, which I look forward to speaking plenty more about soon enough.
Last but not least, looking ahead at 2021, and especially with the Euros on the horizon, how do you see sports betting playing out this year?
Retail is likely to be open again as we get closer to summer, and this will be welcomed by players – especially those who value the social element of betting. I also expect plenty of co-operation between media and betting companies, working together for mutual benefit and engaging players.
Taking a wider look at the market, I expect popularity of football to drop slightly, just as we saw at the start of the pandemic. When we talk about the younger generation, football has less of a passionate following. This is partially due to a changing mentality, where content is all about swipe-and-scroll and bitesize chunks– quicker gratification for driving higher engagement, rather than sitting to watch a match for 90 minutes.
Other sports offer a far faster format that appeals to younger players. Esports for example, offers lightning-fast gameplay and results and younger generations love this speed and fast action. While football can seem sterile right now, being played out as it is in front of empty stadiums, esports offers interactivity and engagement. This is where betting comes into play, enhancing the overall experience.
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Match Hype has just won two industry competitions. Talk us through your product.
Match Hype brings engagement from social media platforms like TikTok and Instagram into the sportsbook. Our technology automatically turns raw sports data into short videos full of sports and betting insights. We have the capacity to create up to a million videos daily in more than 30 languages. We also provide hosting and streaming of the videos, and we track everything in the video thanks to our own player. The high level of video experience and the scale make us unique in the market, and we believe that this innovation is extremely needed in the industry—and the judges in the competitions probably agree with us.
What technologies are you leveraging to deliver such a cutting-edge tool/product?
We have more than six years’ experience in developing dynamic video solutions for clients like Microsoft, HBO, and SAP, and a decade in high-end video production for similarly well-known clients. Match Hype is the essence of this. We have developed our own robust cloud infrastructure that enables us to work on a huge scale. We can also leverage the integration of third-party solutions that help us make the video content rich and engaging. The AI boom came at the right time to help us make the experience for the viewer even better.
Who is Match Hype aimed at?
We focus mostly on sportsbook operators, where we think we can bring the biggest value. But we also have clients on the affiliate and media side. Our “competition” at the moment are creative professionals who are able to create one video at a time. To cover hundreds or thousands of events daily, you need huge manpower. With Match Hype, you don’t need that—it’s all automated. Anybody who appreciates this level of efficiency will benefit.
The end users are any sports fans who enjoy engaging videos. So basically everybody.
Has this industry been slow to embrace video content and unlock the potential it offers? If so, why?
It’s hard for us to talk about the whole industry, as we haven’t been part of it for that long. But iGaming feels like a conservative industry where only truly meaningful innovations make it. Fingers crossed for Match Hype being one of them. We are confident because of our track record in other industries, and mostly thanks to the results of our dynamic videos that are already used by significant igaming industry players.
What makes video content so effective at customer acquisition? How can Match Hype be used in this regard?
People just love video content. In the last review, TikTok said that the average user spends around 90 minutes a day on their platform. Platforms like Spotify used to be music and podcasts only; now they are full of videos. You just can’t ignore that. Video killed the radio star, and a static sportsbook is next to die.
And what about retention? How can it be used to keep players engaged and coming back for more?
Imagine that a 30-second video gives you the exact insights to help you make a betting decision without spending dozens of minutes on different resources to gather all the information. People don’t want to read anymore. This is probably an even bigger strength of Match Hype than user acquisition.
What can we expect from Match Hype in the coming months?
We will establish Match Hype as an industry standard for dynamic video content. We’ll bring many more sports like tennis, basketball horse racing and. We are preparing real-time video use cases—for example, half-time updates in football—and new distribution channels like integration directly into streams. The potential is huge. Stay tuned.
Any final thoughts?
For the last year, we have talked with literally hundreds of iGaming experts, investors, and executives. Almost every one of them sees fan engagement as a huge topic in the upcoming months and years. And video will definitely play a key part in it.
Video says more than a thousand words. Give it a go—watch one of our 30-second videos and see for yourself.
The post Exclusive Q&A w/ Radek Pšurný, CEO at Match Hype appeared first on European Gaming Industry News.
For those that might not know, can you give us a brief overview of Pick’Em Player Props?
In simple terms, the new Pick’Em Player Props product from WA.Technology is almost like a hybrid between fantasy sports and sports betting. In the same vein as traditional player props products that you see in traditional sports, players can select markets on individual players – we have just taken that model and elevated it.
During the game, players can make between two and six bet selections. For example, will Erling Haaland score more or less than 2.5 shots? The number of bet selections the player makes then determines their multiplier. By allowing bettors to unleash their sporting knowledge and provide engaging games for them to play, we are helping our operator partners to not only engage with a wider player base but also to fuel long-term retention. It really is a one-of-a-kind product and one we’re incredibly excited about. It’s already proving to be a top performer in LatAm.
Why has now been the right time to unveil Pick’Em Player Props?
Over the last few years, we’ve seen significant growth in the number of player proposition products. There are several reasons for that. Sports fans have shown a growing affinity for individual players rather than a team. They follow players on social media and engage with content featuring that player.
This reflects the wider trend we’re seeing: the new generation of fans is more in love with the players than the team itself. A great example of this is both Lionel Messi and Cristiano Ronaldo. Bettors worldwide would wager on either of those players and engage with their content regardless of which team they played for or what club they supported.
The appetite for player-driven betting is increasing dramatically, resulting in a greater demand for products specifically tailored to individual athletes.
With more traditional sportsbooks, however, we’ve found that there isn’t as much depth of product regarding player propositions – aside from goal scorer markets. We wanted to change that – we wanted to deliver a fun, engaging product that helps build a sense of community among players.
Since Pick’Em Player Props is also a hybrid of fantasy and sports, it can act as an attractive tool to facilitate new market entries, as fantasy sports are not regulated like sportsbooks or iGaming. Take the US for example. In most states, operators do not need a licence to offer a fantasy sports product. This is the case for many markets around the world, too. I believe this will be an attractive proposition for operators looking to expand their international footprint, and as a truly global provider, we’re here to make that happen.
In your view, what differentiates WA.Technology’s Pick’Em Player Props from other player props products on the market?
Currently, we are the only B2B provider to offer a player propositions product that combines sports and fantasy. A handful of companies in the US offer something similar, but they are all B2C companies – we are bringing something totally unique to the B2B space.
Fantasy Sports have always been popular in the US. But over the last 18 months, we’ve seen a meteoric rise in the demand for player proposition markets; we wanted to develop a product that caters to that growth in demand and delivers something unique for our partners.
For other player props products on the market, something that is worth noting is that the design and UX are doing little to engage Millennial/Gen Z bettors. This audience demands a streamlined UX that is easy to use. Our Pick’Em version has been specifically designed with this demographic in mind, although we have been careful not to disenfranchise other age groups. We have kept the design sleek, streamlined and easy to use to deliver that. It’s extremely well-designed compared to what you might see in a more traditional sportsbook.
The game is straightforward to understand because we have fixed multipliers. This decision differentiates us from more traditional products, where the multipliers vary depending on how many bets you place. It also makes the product much more accessible for players who might otherwise not be familiar with fantasy or player props.
Another major defining factor is that we have ensured players can add multiple bets from different markets together. On most sports betting sites out there, you cannot combine player props markets. You couldn’t, for example, have a bet slip combining Erling Haaland’s Over/Under Shots and Kevin De Bruyne’s Shots on Target. We know this is frustrating for many bettors. We wanted to eliminate that barrier and elevate sports fans’ experience.
How does the level of data granularity influence the design and effectiveness of player proposition betting products, particularly in terms of player engagement and personalised betting options?
We are very fortunate that the data feed we use for our player props markets is the best. We have a wide range of insights and data analytics available, giving us an edge over other companies within the space – this is a serious differentiator.
The enhanced data range means we can deliver many more bespoke, personalised betting options to players while also getting more granular with the markets we can offer.
Our Managed Services Team, which oversees all things trading, also closely monitors the markets that are most popular with players. For example, if we see an influx in bets on ‘shots on target’, we know how to create more promotions around this particular market. We can tailor the CMS to engage better with players and create a more personalised experience.
Players can also ‘favourite’ particular players and clubs. Any market featuring that player will automatically appear when the Pick’Em Player Props application loads up.
Are there any markets where you believe Pick’Em Player Props will prove to be particularly popular? If so, why?
In all honesty, I can’t think of a market where this won’t be popular! Regions such as LatAm present an enormous opportunity for the growth of player proposition markets. I believe we can really plug a gap in the products currently offered to bettors.
Across the continent, we’ve seen players show a real passion for player-focused markets, and we’re here to capitalise on that. In Brazil, for example, if we were to create markets on Neymar, I’d anticipate this would gain much traction!
The real selling point for Pick’Em Player Props here is that we offer an extensive range of sports and markets that cater to a broad audience – but within that, we can personalise sports and bet selections not to overwhelm the player. I’d expect that markets on football will perform exceptionally well across Africa and LatAm, while countries such as South Africa may have a stronger preference for Rugby or Cricket.
Ultimately, it’s about understanding the unique preferences of players within each jurisdiction our partners operate in and tailoring the product accordingly. With teams based in various markets worldwide, we can get to grips with the local knowledge and fully understand what resonates with bettors.
In your view, what are some of the factors behind the growth of player props products in the last 12 months?
Most definitely shows how sports media companies are incorporating more player-specific content into their roster. This already has a huge impact, and I can’t see it changing anytime soon.
Whether it’s interviews with specific players, post-match analytics on performance or even the inherent growth of social media, the balance is undoubtedly tipping more towards the player rather than the team.
Personalisation will also have a considerable knock-on effect on the growth of player propositions. Bettors want more bespoke offers, specific bet suggestions and more instant content tailored to their unique playing habits. With a product like Pick’Em Player Props, you can personalise that betting experience to your heart’s content.
It also becomes much easier for sportsbooks to align with a specific user’s interests when we deliver unmatched data analytics and levels of personalisation that are available via WA.Technology’s product suite.
In short, Pick’Em Player Props gives operators the tools they need to create wide-ranging engagement opportunities without sticking to the rigid sporting calendar, where sometimes you might have to wait several days between a game. By incorporating fantasy sports, we can deliver round-the-clock content much faster, therefore meeting the demands of players. If you want to find out more – make sure to stop by Stand 1095 at SiGMA!
Behind every stellar online slot is an equally stellar maths model. These are becoming more experimental as the industry flirts with an increasing array of innovative new mechanics. We spoke to Pablo Martinez, Math/Design Lead and Founder at maverick game studio Peter & Sons to find out more.
Do you have to be a maths genius to build a slot machine?
Nah, you don’t need to be a maths genius. It’s more about having the right mix of skills and loving what you do. You need to play a lot of games, see what’s working out there, and understand what makes them fun. Knowing maths helps, sure, but it’s more about creating something players want to keep coming back to.
Peter & Sons is known for making games that dare to be different, visually and thematically. Is the underlying math equally experimental?
Definitely! We love pushing boundaries, both in how our games look and how they play. Sure, it’s a bit of a gamble to have a bunch of games with unique mechanics, but we’re all about trying new things. Games like Peter Hunter and our upcoming Muddy Waters are great examples — they bring fresh gameplay and new experiences to the table. Each year, we try to put out at least one or two experimental titles, keeping things interesting while mixing them with more familiar styles.
Do you come up with the maths model first and then build the game around that? Take us through the process of building the game from start to finish.
We usually start with an idea for the mechanics first. We make a quick prototype to see if the concept can work with the maths. Then we bring in the art team to brainstorm themes that will fit well. Once we have a basic prototype, we go through a bunch of tweaks and changes until the art, mechanics, and maths all feel right together. It’s a back-and-forth process where we’re constantly finetuning everything to get the best balance.
Why do you think a mechanic like Megaways was so successful?
Megaways took off because it’s a fun, exciting mechanic that gave players something fresh, but smart brand marketing really helped it catch on.
Is there pressure as a slots developer to come up with the ‘next’ Megaways?
Not really. Coming up with new mechanics is always fun, but it’s not the only way to make a hit. Plenty of top games are just clever twists on classic mechanics. It’s more about creating a great experience that keeps players coming back, whether it’s something brand new or just a fresh spin on something more familiar.
Which slots are more popular, high or low volatility, and why do you think that is?
It depends on the market, but in some unregulated markets — and especially with some operators — high-volatility slots are really popular. A big reason for this is streamers. High-volatility games make for exciting content, so they get a lot of attention and hype online. That thrill factor really draws players in.
Which is your favorite Peter & Sons mechanic and why?
Right now, I’d say the fishing mechanic in our upcoming game Muddy Waters. It’s a new twist on the fishing genre that really brings something fresh to the gameplay. It’s exciting to take a familiar theme and make it feel totally different.
Tell us about the mechanics in your latest release, Barbarossa Revenge.
Barbarossa Revenge is a pirate-themed, high-volatility game with 243 ways to win. It’s a DoubleMax game, meaning the multiplier doubles with each cascade. You’ve also got Multiplier Jumps and a Cashout feature that guarantees wins. During Free Spins, the multipliers don’t reset and can keep growing unlimited. With a max win potential of 30,000x the bet, this game is a real thrill!
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