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“Some of our games have registered performance increases of up to 300%” Exclusive LatAm interview with BetGames.TV’s Eddie Morales

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While live casino has already been a strong performer in LatAm this year given the cancellation of sport – BetGames.TV has netted some of the industry’s highest surges in bet counts this year to make it one of the region’s standout suppliers.

Keen to find out more about the keys to their success, we had a virtual chat with BetGames.TV’s LatAm Sales Director to get the latest on the company’s expansion – as well as his insights on how we should expect the market to play out in the coming months.

 

It’s clear that certain verticals have taken a hit in recent months. How have live dealer games performed from BetGames.TV experience?

From our understanding, our live dealer titles have outperformed the average comparative title of late. We believe this is down to their unique fixed odds nature, which brings them closer to the sports betting audience which has been prime for cross-selling into casino this year.

Some of our games have registered performance increases of up to 300% in the first half of 2020, and this correlates with the same period that the global sporting calendar was limited and players were locked down and looking for new, vibrant content on digital and mobile channels.

Is the online gaming space catching up with the region’s long-held land-based focus in recent months?

Pre-pandemic, it had showed signs that the trend was changing in favour of online, but the sudden shock of lockdown has given many operators a reality-check that the transition needs to be prioritised.

Saying that, online gaming laws remain an important factor in this shift, and these too need to progress sustainably to develop a safer, regulated, and balanced marketplace. I personally don’t see the move to digital occurring as fast as some have predicted, but I expect it to play out with a form of natural selection where only the strongest, best prepared suppliers and operators will survive.

How has your experience with regulators been in terms of the roll-out of live dealer games?

If you look at the LatAm region, there has tended to be a lag in Live Casino product regulation. It tends to come after teething problems have been ironed out in the likes of casino and sportsbook, which almost always become the first to be regulated in newly opened markets.

There’s a lot to learn from various European markets, like the UK or Italy, where the variety of product offerings and certification processes protect both business and players in a more controllable, transparent online setting.

Is there a certain demographic uptake that explains your recent success? Is this a new audience your products have targeted, or do you think you’ve attracted players from other verticals?

Our games’ characteristics, namely being fast-paced, simple to pick-up, visual, and low-risk with regular reward, appeal to both sports and casino players from both player feedback and data analysis.

The key to our success is arguably a combination of both appealing to the expected base, but also not creating game environments that rule out gambler interaction from other verticals. We know we still have a long way to go, and we’ll continue to hone this wider market strategy, working with partners to build further product knowledge and make improvements that work across multiple borders.

With many players in the region relatively new to online gambling, let alone live dealer games, how do you go about building that initial trust?

Building trust with a new player in the digital space relies heavily on their local environment and the interaction with the operators that first serve them. A regulated country gives that first ‘plus’ mark to the player, but this can also be achieved by a strong, respected brand, or via associated partners and sponsors.

As a game supplier, we can assist by providing games that are recognisable to the local user, while also making them easy to play, entertaining and low risk, which is key to driving long term gaming longevity. We can also work with operators on tutorials, promotional and marketing tools, and offer our local expertise wherever we can to partners, so they can deliver a safe gaming environment that players will feel comfortable in.

Are there learnings from other geographies that you can take to LatAm or do you need a wholly localized approach?

Of course. There is always general learning that can be introduced to the region, particularly from Europe. It has instilled country-by-country localisation successfully, and I believe the “think global and act locally” mantra can be perfectly applied here. Although there is no reason why we cannot go further and add some local ‘spice’ and knowhow, especially on aspects affecting player lifecycle behaviour, marketing and in operations.

How do you see the wider market performing as it comes out of this pandemic? Are there certain territories or verticals that could significantly benefit or struggle?

I see the retail channel as the clear ‘loser’ from this pandemic. This applies to territories and companies where their online evolution has not been sufficient, or where they maintain high dependencies on a small number of territories with overly concentrated retail cashflow.

In terms of who might come out of this better, I have to say we are looking good at BetGames.TV, while virtual sports suppliers look to be the most improved of late. On a macro level, it’s also clear that online and mobile are those who have won big from bricks-and-mortar casino’s recent hiatus.

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Alberta iGaming Corporation

Alberta iGaming Corporation Partners with Responsible Gambling Council

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The Alberta iGaming Corporation (AiGC) has announced a partnership with the Responsible Gambling Council (RGC) that will make RG Check accreditation a mandatory requirement for all internet gaming (iGaming) sites entering Alberta’s regulated market.

This collaboration demonstrates Alberta’s commitment to player protection by ensuring every regulated operator meets the highest evidence-based standards for responsible gambling.

“Alberta is committed to building a safer, regulated iGaming environment where player protection comes first. By requiring RG Check accreditation, we’re ensuring that every iGaming operator in our market has demonstrated their commitment to player safety through independent verification of their responsible gambling programs,” said Dan Keene, Interim AiGC CEO.

RG Check is a Canadian-made, globally trusted, independent responsible gambling accreditation program. Developed by RGC more than a decade ago, RG Check evaluates sites against rigorous, evidence-based standards, covering governance, player safeguards, staff training, and marketing practices. The accreditation provides clear, measurable accountability and has become the gold standard for responsible gambling across multiple jurisdictions.

“This partnership with AiGC demonstrates the power of regulators and responsible gambling experts working together to protect players from day one. Alberta is building on a strong foundation established in Ontario, where RG Check has proven its value in creating safer gambling environments. This proactive approach ensures that player protection isn’t an afterthought; it’s built into the market from the ground up,” said Sarah McCarthy, CEO of RGC.

Alberta’s requirement will ensure that:

• All iGaming sites must achieve RG Check accreditation

• Operators must maintain their accreditation in good standing while operating in Alberta

• RGC will conduct assessments based on internationally recognized responsible gambling standards

• AiGC will work closely with RGC to ensure ongoing compliance and continuous improvement.

Requiring accreditation in Alberta’s market reflects AiGC’s commitment to promoting responsible gambling, and will create a level playing field where protecting players is a competitive advantage, not just a compliance checkbox.

For operators who currently hold RG Check accreditation in another jurisdiction, the transition to Alberta will be streamlined. While a distinct Alberta accreditation is still required, existing accreditations will be recognized to simplify the process and reduce costs. Operators will benefit from an efficient onboarding process that reduces administrative burden while maintaining the same rigorous standards for player protection.

The post Alberta iGaming Corporation Partners with Responsible Gambling Council appeared first on Americas iGaming & Sports Betting News.

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Canada

St8 launches in Ontario through partnership with Tonybet

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Casino games aggregator and full-service technology provider, St8 has officially gone live in Ontario’s regulated market through a new partnership with international brand Tonybet.

Through the partnership, Tonybet gains access to St8’s casino games aggregation platform, offering a wide range of premium titles from leading providers through a single API, alongside bonusing and promotional tools, compliance and licensing solutions, advanced reporting and data capabilities.

Built as a single scalable platform, St8’s products are designed to help operators launch and grow across regulated markets with fast, flexible technology solutions while maintaining full compliance.

The agreement marks a further step in St8’s global growth strategy as the company continues to expand its presence across regulated jurisdictions.

Vladimir Negine, CEO at St8, said: “Going live in Ontario is an important milestone for St8 and reflects our continued commitment to growth in regulated markets. Since receiving our Ontario licence, we have focused on building strong local partnerships and delivering a platform that combines scalability, speed and compliance.

“As a respected international brand, Tonybet shares our commitment to building reliable solutions for regulated markets, and we look forward to working closely together as we continue to expand our presence in regulated jurisdictions worldwide.”

Kiryl Liudvikevich, Head of Product at Tonybet, added: “As we expand our presence in Ontario, it is important for us to work with technology partners that support continued growth while meeting the highest regulatory standards.

“St8’s platform gives us the flexibility to integrate a wide range of content and tools through a single connection, helping us scale smoothly while maintaining a strong focus on player experience.”

St8 continues to lead the way as a partner of choice for regulated markets. In addition to its Ontario licence, the company holds licences in key regulated jurisdictions like the United Kingdom, Sweden and Romania, among others.

The post St8 launches in Ontario through partnership with Tonybet appeared first on Americas iGaming & Sports Betting News.

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Rivalry Corp. Announces Significant Reduction in Operations and Evaluation of Strategic Alternatives

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Rivalry Corp. announced that its Board of Directors has approved a significant reduction in operating activity as the Company evaluates strategic alternatives in respect of its assets and operations.

The Company is engaged in discussions with third parties regarding potential transactions. However, in light of recent performance volatility, the Board has determined to materially reduce the scale of operations while assessing whether a strategic transaction or other alternative can be advanced.

Effective immediately, the Company is implementing substantial cost reductions, including a significant workforce reduction and reduced operating expenditures. The Company has paused player activity on its platform and is facilitating player withdrawals in the ordinary course.

The Company is assessing a range of potential alternatives, which may include asset-level transactions, corporate transactions, restructuring initiatives or other strategic outcomes.

Given the Company’s reduced operating scale and the ongoing evaluation process, there can be no assurance that any strategic alternative will be completed or that operations will continue in their current form.

The post Rivalry Corp. Announces Significant Reduction in Operations and Evaluation of Strategic Alternatives appeared first on Americas iGaming & Sports Betting News.

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