Interviews
Exclusive Q&A with Tim Grice, CEO of Connective3
We are going through one of the most difficult times in human history. The Corona virus pandemic has affected all spheres of human lives. The gaming industry is no exception.
How do the best minds of the industry analyze this rapidly evolving situation?
That’s what we want to find out with this exclusive interview with Tim Grice, the chief executive officer of Connective3, a top-notch digital marketing agency in the gaming industry based in the UK.
Here he talks about himself, his company, quick impacts of the COVID-19 outbreak in the industry and, best of all, some insightful advice on how to proceed during these tough times.
Here we go!
Q. First up, an introductory question. Tell us about yourself. Our readers love to hear top entrepreneurs talking about themselves.
A. I’ve been working in digital marketing for 13 years. I started out as a consultant in 2007, mainly working across SEO and PPC. In 2010 I joined Branded3 as Head of Search; there were no more than three people in the digital marketing team when I joined, but in 3 years we managed to grow the business to over £4m in revenue and 60 people.
Branded3 was acquired in 2013 and I took over the role of CEO in 2015, generating revenues of £7.2m and nearly 100 people in the business.
In 2019 I decided to collaborate with the founders of Branded3 and introduce a new agency brand to the mix, connective3. We have gathered together the most talented people I have worked with over a decade and have created a £1m / 20 person business in 6 months. We have huge ambitions and want to grow the business in the UK and internationally over the next 5 years.
Q. How is your business going at this time of Corona-induced turmoil?
A. Like everybody else things have slowed down. No businesses are willing to commit at such an uncertain time. However, we are working remotely very well and are even seeing some growth from our igaming and other online-only clients.
Q. What about affiliate marketing industry performance as a whole in these times? Some sectors in the affiliate world of gaming and gambling industry must be hit hard, right?
A. Any affiliates linked to travel, retail and hospitality are going to struggle immensely as no one is buying. However, we have seen an increased amount of traffic and conversions across igaming (casino/poker/bingo) as well as certain financial products and services. So very mixed, but there is no doubt some serious pain across multiple sectors.
Q. What do you think affiliate marketers in the struggling sectors should do at this stage? Any advice based on your experience?
A. It’s very hard to react as this is such a freak even; however, if possible I would recommend reviewing all content on your site, ensuring it caters to those using ‘online’ in their search queries. We have seen huge growth in ‘online + keyword’ searches across the board, and are reacting with our clients.
I think the whole crisis really spells out the need for businesses to invest in content aimed at the awareness stage of the customer journey, aspirational content to cater to customers who are browsing and wanting information before they make a purchase. Everyone is at home, no one is buying, but people are still looking in preparation for the end of this crisis. Investing in this area will put you in a stronger position when conversions dry up.
Q. Was the affiliate industry prepared to face such a crisis? What kind of course correction do the affiliate companies in the gaming and gambling sector require both in operation and strategies for tackling such a potentially long emergency period?
A. As above, I don’t think there is much that can be done to avoid the declines, only ease the pain. Investing in information-rich content, diversifying products and having international websites is probably going to be the best way to minimise the impact of a pandemic like this.
Q. What are your quick insights into the situation as we go through an ongoing crisis caused by the Corona outbreak? What are the lessons that you learned from this episode? This could be important as many warn us about similar outbreaks in the future.
A. The best piece of advice I can give is to keep your business cash rich. Have enough in the bank to see your business through six months of no revenue. It will still hurt when something like this happens, but it will allow you to navigate through it and give you the funds to invest when the world wakes up. We’re anticipating a huge wave of growth when normality returns and as a business, we want to be in position to take full advantage. Our strategy is very simple, give world class service and support to our clients and use this time to invest in our inbound marketing output.
Q. Which of the sectors in the gambling industry gained as a result of the recent crisis? It would be great if you can provide figures and stats to support your answers.
A. I can’t go into specific details about clients or numbers; however, on a whole we’re seeing quite stable numbers across the businesses we work with. Across casino, poker and bingo we’re seeing on an average a 20% increase in traffic in the UK, and even though sports betting has collapsed, we’ve seen a sharp rise in e-sports. People still want to be able to gamble even though certain products are unavailable.
Q. There is of course a reported surge in customer interest on the igaming betting front. Do you think it is sustainable during the post-crisis stage as well, when the traditional sports will be back in action?
A. I think the current surge is temporary and will stabilise when things settle down and events are allowed to continue. However, this may not be for a while looking at the current situation, so this could be a truly unprecedented summer for online casino/online poker/online bingo products. My advice would be to invest hard now in content marketing and make the most of what looks to be double digit growth in this area. We work with igaming brands getting quality links and coverage which are having a huge impact on rankings. This is where I would invest to take advantage.
Q. What would be your advices and suggestions regarding content marketing strategy for the gaming and gambling industry during this outbreak and after it? Should the old practices hold up or new ones should surface?
A. I have no doubt that buying links, link networks and other manipulative techniques still work to deliver rankings. However, we don’t advocate or practice this; our content marketing and digital PR team are one of the best in the industry and are actively working with multiple igaming businesses delivering hundreds of top tier links every month.
I would invest in informational content on your website, answering all the questions your customers could possibly have about your products and services. However, the main part of my strategy would go into digital PR and delivering high quality trusted links that deliver trust and authority in the long term, as opposed to quick fix strategies that last 3- 6 months. Decent link building can be done at scale now and deliver quantity as well as quality.
Backed by Grupo Silvio Santos, founded by Silvio Santos, the company aims to position itself as a platform that goes beyond traditional betting.
In an interview during BiS SiGMA South America, Fernando Justos Fischer, CEO of TQJ, detailed the company’s strategic pillars, the sector’s challenges and its long-term vision for the Brazilian market.
According to Fischer, the current moment is one of consolidation in the regulated market.
The expectation is that the sector will move toward more mature discussions, focusing on compliance, sustainability and user protection.
In this context, the event is seen as a strategic space for alignment between operators, regulators and partners, driving more structured growth.
TQJ’s strategy is based on three main pillars: strengthening brand and distribution by leveraging the group’s assets; a data-driven operation focused on efficient acquisition and sustainable retention; and responsible gaming as a core principle of the business.
All of this, according to the executive, is supported by technology and intelligence applied to the user experience.
The backing of Grupo Silvio Santos is highlighted as a key competitive advantage.
For Fischer, the combination of credibility, scale and expertise in entertainment allows TQJ to position itself as an accessible, trustworthy brand with a strong connection to the Brazilian audience.
The goal is to lead the market in trust and responsibility.
In a highly competitive environment, the company is focusing on integrating proprietary distribution, gamified experiences and the intensive use of data and artificial intelligence for personalization.
Fischer notes that competitive advantage will increasingly lie in retention, supported by advanced CRM, engagement mechanics and solid responsible gaming practices.
During the event, this positioning was also demonstrated in practice.
Bet do Milhão came to life in a live game show format, directly connecting entertainment and betting. The activation generated engagement and reinforced the company’s value proposition.
Among the main challenges in the Brazilian market, Fischer highlights the need to build a sustainable environment amid intense competition, as well as the importance of educating consumers and combating illegal operators.
He states that operators with discipline, governance and a long-term vision will have a competitive advantage.
In terms of responsible gaming, TQJ already implements tools such as deposit limits, self-exclusion, behavioral monitoring and active communication with users.
The company adopts a preventive and continuous approach that goes beyond regulatory compliance.
This monitoring is carried out through real-time behavioral analysis, enabling the identification of risk patterns and allowing for fast and precise interventions.
Fischer emphasizes that the company aims to go beyond regulatory requirements, viewing responsible gaming as both a competitive differentiator and an institutional commitment.
Artificial intelligence plays a central role in the operation. In marketing, it is used for campaign optimization, prediction and content generation.
In product, it supports the continuous evolution of the user experience. In security, it strengthens analysis and protection systems.
Additionally, AI enables deeper integration between entertainment and betting, creating more interactive and personalized experiences.
Features such as real-time personalization and gamified mechanics are already part of the company’s roadmap.
Even so, Fischer stresses that there is a clear limit when it comes to personalization: user protection. All strategies must operate within responsible parameters, without encouraging risky behavior.
In summary, the CEO defines TQJ’s role in this new phase of the market as a platform capable of connecting entertainment and betting in Brazil with responsibility, technology and trust.
The post TQJ bets on entertainment and responsible gaming in Brazil’s regulated market appeared first on Americas iGaming & Sports Betting News.
apuestas
Entretenimiento, datos y responsabilidad: la estrategia de TQJ para el mercado regulado en Brasil
Todos Querem Jogar (TQJ) entra en la nueva fase del mercado regulado brasileño apostando por la integración entre entretenimiento, tecnología y juego responsable.
Con el respaldo del Grupo Silvio Santos, fundado por Silvio Santos, la compañía busca posicionarse como una plataforma que va más allá del betting tradicional.
En entrevista durante el BiS SiGMA South America, Fernando Justos Fischer, CEO de TQJ, detalló los pilares estratégicos de la operación, los desafíos del sector y la visión de largo plazo para el mercado brasileño.
Según Fischer, el momento actual es de consolidación del mercado regulado. La expectativa es que el sector avance hacia discusiones más maduras, con foco en compliance, sostenibilidad y protección al usuario.
En este contexto, el evento se consolida como un espacio estratégico para el alineamiento entre operadores, reguladores y socios, impulsando un crecimiento más estructurado.
La estrategia de TQJ se basa en tres pilares principales: el fortalecimiento de marca y distribución, aprovechando los activos del grupo; una operación orientada a datos, con foco en adquisición eficiente y retención sostenible; y el juego responsable como principio central del negocio.
Todo esto, según el ejecutivo, está apoyado por tecnología e inteligencia aplicada a la experiencia del usuario.
El respaldo del Grupo Silvio Santos es señalado como un diferencial competitivo relevante.
Para Fischer, la combinación de credibilidad, escala y experiencia en entretenimiento permite posicionar a TQJ como una marca accesible, confiable y con fuerte conexión con el público brasileño. El objetivo es liderar el mercado en confianza y responsabilidad.
En un entorno altamente competitivo, la empresa apuesta por la integración entre distribución propia, experiencias gamificadas y el uso intensivo de datos e inteligencia artificial para la personalización.
Fischer destaca que la ventaja competitiva estará cada vez más en la retención, apoyada por CRM avanzado, mecánicas de engagement y prácticas sólidas de juego responsable.
Durante el evento, este posicionamiento también se tradujo en la práctica.
La Bet do Milhão cobró vida en formato de game show en vivo, conectando entretenimiento y betting de manera directa.
La activación generó engagement y reforzó la propuesta de valor de la compañía.
Entre los principales desafíos del mercado brasileño, Fischer destaca la construcción de un entorno sostenible en medio de una alta competencia, así como la necesidad de educar al consumidor y combatir a los operadores ilegales.
Afirma que los operadores con disciplina, gobernanza y visión de largo plazo tendrán una ventaja competitiva.
En el ámbito del juego responsable, TQJ ya implementa herramientas como límites de depósito, autoexclusión, monitoreo del comportamiento y comunicación activa con los usuarios.
La compañía adopta un enfoque preventivo y continuo que va más allá del cumplimiento regulatorio.
Este monitoreo se realiza mediante análisis comportamental en tiempo real, lo que permite identificar patrones de riesgo y realizar intervenciones rápidas y precisas.
Fischer subraya que la empresa busca ir más allá de las exigencias regulatorias, considerando el juego responsable como un diferencial competitivo y un compromiso institucional.
La inteligencia artificial desempeña un papel central en la operación. En marketing, se utiliza para optimización de campañas, predicción y generación de contenido.
En producto, contribuye a la evolución de la experiencia del usuario. En seguridad, fortalece los sistemas de análisis y protección.
Además, la IA permite profundizar la integración entre entretenimiento y betting, creando experiencias más interactivas y personalizadas.
Funcionalidades como la personalización en tiempo real y las mecánicas gamificadas forman parte del roadmap de la empresa.
Aun así, Fischer enfatiza que existe un límite claro en la personalización, la protección del usuario. Toda estrategia debe operar dentro de parámetros responsables, sin incentivar comportamientos de riesgo.
En síntesis, el CEO define el papel de TQJ en esta nueva fase del mercado como el de una plataforma capaz de conectar entretenimiento y apuestas en Brasil con responsabilidad, tecnología y confianza.
The post Entretenimiento, datos y responsabilidad: la estrategia de TQJ para el mercado regulado en Brasil appeared first on Americas iGaming & Sports Betting News.
To understand the story of Media 24, you really have to understand Arturs’ journey. He was the company’s very first employee, joining at the absolute beginning and helping build the foundation of what the business is today. After several years as Head of Sales, he has now stepped up to lead the entire organization into its next chapter.
In this interview, we’re going to talk about that transition from first employee to CEO. We’ll discuss Arturs’ vision for evolving Media 24 from a traditional affiliate into a modern digital ecosystem, his philosophy on internal leadership and delegation, and how the company is preparing for a massive 2026.
How does coming from a Head of Sales background change the way you view the CEO role compared to someone who might come from a product or tech background?
Coming from sales, you’re always focused on the finish line. A tech person might get caught up in making things perfect or adding features just because they’re cool. I don’t have that luxury. My focus is on things that actually move us forward. I’ve spent years talking to partners and seeing exactly what makes money and what doesn’t.
We’ve had that same philosophy at Media 24 since I started as the first employee. Act fast, check the data, and improve on what works.
Coming from sales also makes me more comfortable with the human side of the business. Being CEO isn’t just about decisions. But also about selling a vision to the team so they actually want to follow you. In sales, if people don’t believe in what you’re saying, you fail. I’m just applying that same logic here.
You were the first employee in Media 24, doing everything yourself. Now that you’re CEO, how do you handle stepping back and letting your team take the lead?
In the early days, If something needed doing, I did it. But you can’t scale a company if you’re making every decision yourself. My job now is to give my team the resources and the space to lead.
We’ve always believed in growing our own talent. For example, we recently promoted our new Head of Growth and our Head of Website Operations from within. Both have been with us for years. They’ve seen the company evolve, and I trust them completely.
I’m not looking for people who always agree with me. I want professionals who understand this business as well as I do, if not better. By promoting from within, I’m surrounding myself with people who have Media 24’s mindset but bring their own expert perspectives. My role now is to clear the path for them so they can build the products that will define our next few years in the industry.
We are seeing constant core updates. How is Media 24 protecting itself against the volatility of organic search?
You can’t ever truly be prepared for a Google update if your entire strategy is based on trying to trick an algorithm. If you spend all your time looking for shortcuts, you’re always going to be chasing the ones who lead.
Last year at Media 24, we took a serious look at our approach and redesigned our product strategy. Today, we aren’t building sites just to rank well. Instead, we’re building platforms that aim to be the undeniable go-to resource for each specific market
That means we’re investing heavily in the things that actually matter to a human being, not just a crawler. We’re re-imagining our content to provide real value, doubling down on UX, and constantly improving the product itself. By focusing on the end-user, search rankings become a byproduct of our quality rather than a lucky break we’re trying to keep.
Affiliates are often seen as “top of funnel.” How is Media 24 trying to own more of the user journey after the initial click?
It’s true that most affiliates stop at the click, but we see that as a missed opportunity. We understand that acquiring a new depositor is always significantly more expensive than retaining an existing one.
We’re moving toward building actual communities around our top platforms. A user might come to us for a specific bonus, but they are likely interested in other offers or new products down the road.
To capture that, we are creating touchpoints beyond just the website. We’re building a presence on social media and other channels where our users actually spend their time. If we can stay in front of the user where it matters, then we aren’t just sending traffic to operators. We’re delivering a much more loyal and valuable player.
There are cases when operators discontinue affiliate programs or cut commission rates. How do you future-proof a business that’s dependent on those relationships?
Unfortunately, that’s just the reality of the industry sometimes. You have to accept that these risks exist. For us, navigating those shifts is part of the process of building long-term relationships. You find out very quickly who your true partners are when things get tough.
That’s exactly why we invest so much time being present. We attend a lot of conferences and industry events throughout the year to meet our partners face-to-face. By staying close to the market and our partners, we can spot the red flags early and focus on the operators who actually value a fair, long-term collaboration.
Is Media 24 looking to diversify away from pure SEO traffic? Are PPC or social media traffic on your 2026 roadmap?
For 2026, our focus is staying on what we do best and what operators actually value most. SEO traffic is still the gold standard for quality in this industry. It takes a massive amount of work and patience to earn those positions, but the quality of that traffic is well worth the effort.
Regarding becoming multi-channel. It’s a conversation we’re having, and we are definitely exploring how to expand our expertise into new niches. But it won’t happen this year. 2026 is a massive year for us because of the World Cup. All our energy, investment, and product innovation are currently funneled into making sure our platforms are the best they can be for that event. We don’t want any distractions right now.
The lines between affiliate, media company, and data business are blurring. Does Media 24 see itself evolving beyond pure affiliate marketing?
I think affiliate marketing is really just a business model. It’s not the whole identity. If you look at the most successful players in our space today, they’ve already become hybrids.
We see ourselves the same way. We are a media company because we employ talented content writers and manage a social media presence. We are a data business because we have to understand user behavior at a very deep level to stay competitive.
The industry has evolved significantly. The best companies have evolved too. At Media 24, we don’t want to be put in a box. We are a digital business that uses an affiliate model to monetize. But our actual value lies in our content, our product, our data, and our ability to reach an audience better than anyone else.
The post Arturs Korolkovs on Leading Media 24’s Next Chapter appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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