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Exclusive Q&A with Dario Jurcic, Chief Business Officer at NSoft

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Let’s begin with a few words about yourself and the company, NSoft. Our readers love to hear confident, top-class professionals say something about themselves and their job.

My name is Dario Jurcic, and I’m a Board member (Chief Business Officer) at NSoft company. I have been performing this role for the past 1.5 year. Prior to joining NSoft, I have been working in the banking industry, and my background is in IT/BI. NSoft is a leading software solutions provider hailing from Bosnia & Herzegovina, with its core business in entertainment, but recently we have also expanded our portfolio to security and health. We pride ourselves for being one of the few truly multi-vertical omni-channel solution providers with a wide range of products, such as Platform, Sportsbook, Virtual and Draw based games, Casino but also in-house terminal/ssbt production.

The year 2019 was a crucial year for NSoft. You had planned global expansion as the main mission for the year? Looking back, how did it go?

Prior to 2019 we knew we had the right products and services, but in 2019 we decided to go more aggressively on advocating our portfolio to a much wider audience. The campaign included heavy digital marketing efforts, but also increasing our business team in Africa, Asia and Latin America. This resulted in significant revenue growth and new market penetrations, however, the best is yet to come as the onboarding process has passed and the team is pressing on.

You have recently signed a big deal in Haiti. Could you tell us more about your progress in Haiti?

The reception of our solutions in Haiti was beyond our expectations. The punters really love the products, especially the virtuals, and the partners are enjoying steady business growth. Nevertheless, the whole Latin America is really interesting for us and as I mentioned before we do have our representatives in the region now. It is really important to understand the needs of this market and we’re doing our best to understand and adapt to customer needs. I can only see more success for NSoft in this area, especially now since Brazil is opening its doors.

NSoft started offering Betradar’s Virtual Football League to Fortuna Romania’s customers in December. How has been the customers’ response towards the game so far?

That’s an interesting trifecta you mentioned: Romania, Betradar and Fortuna Group.
Romania is one of our key markets, Betradar is our partner of choice while Fortuna Group is one of our largest and most renowned partners. Doing business in Romania, partnering with Betradar and Fortuna have brought us much success so it’s no wonder that introducing a new product with the three ingredients combined was a complete success.

NSoft now has offices in Croatia, Asia, and Costa Rica, apart from headquarters in Bosnia and Herzegovina.  What are your expansion plans?

We do not plan to stop there. Africa is actually the continent we’re investing the most, and where we have expanded our team the most. The opportunities there are vast, and the development of the industry is as exciting as it was in Europe 10 years ago. Apart from that, we’ve just established our Business Development Department with a goal to tackle untapped opportunities with a bit different approach. The synergy between our gaming solutions and our security solutions will bring even more USP’s – but we’ll talk about when time is due.

The US gaming industry is undergoing tremendous changes. Tell us more about your US-specific products. How different is the US gaming sector from Europe’s?

Currently we are not so much focused on the US, but it, definitely, is on our roadmap. I believe that retail will be strong in the US, and I don’t think there is a better solutions provider for retail in the world thanus. We did see a growing interest for our SSBT’s in this market and I think STARK terminals will open many doors for us there. We need to be careful though, and we need to meet the needs of the markets we just expanded to. Losing focus and understanding of customer’s needs might backfire – so we’re taking one step at a time.

Now we can about some of your products. What set apart your betting platform, Seven, from the competition?

The Seven platform was built from code line 1 for the cloud, no legacy code. It is both horizontally and vertically scalable and built on modern technologies. This means that the needs for any size of operator could be met – and scalability is really something operators struggle nowadays. When you add to that its omnichannel capabilities, seamless product and payment methods integrations combined with clean UI you do have a winner. Our extensive device management makes us second to none when it comes to retail, you can install and operate thousands of devices from a single point and that is really remarkable and very much needed in the fast moving world where you don’t have the time to sit in the car and go to the shop to install a device.

Could you tell us about your upcoming products and games?

During ICE 2020 we will be displaying our two new virtuals: Virtual Drag Races and Virtual Penalty Shootout. I wouldn’t want to spoil it now, but both games are very much unique, and I’m eager to see the reception during the expo. Apart from that, we will be displaying our brand new T-800 terminal which is a bit more robust version of the ultra slim and popular T-1000 terminal. Also, something we’re really proud of are the synergies of our products so you’ll be able to see Vision AI surveillance system integrated on our terminals or even on Seven platform. Later, during the year we will be presenting our new Casino vertical products, but also products that belong to the health industry.

Now on to the final question. It is perhaps more cultural than technological. NSoft grew from a city that is not too well known for its software products. How difficult is it for a company from a Balkan or Eastern European country to scale new heights in the global technological front?

I think the hardest part is behind us, we have conquered the region we came from and we already see the good results in the new markets. Having the best company culture and the best team does help. When you add to that the variety and maturity of product portfolio, how could we go wrong?
No matter where we do business, or where we onboard new colleagues, the reception of NSoft is amazing and we are humbled and thankful for this. The best is yet to come.

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Altenar powers Gran Fondo Isle of Man in 2026

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Altenar, a global leader in sportsbook technology is sponsoring Gran Fondo Isle of Man as title sponsor for the 2026 event, which returns with a refreshed format.

Taking place on July 25-26, this year’s festival embraces the growing popularity of off-road cycling, introducing dedicated gravel and cross-country mountain bike events alongside participation rides designed for cyclists of all ages and abilities.

Based in Ramsey, the weekend culminates with the flagship 100 km races, which take riders across some of the Isle of Man’s most spectacular landscapes before finishing in Port Erin.

The partnership reflects Altenar’s commitment to supporting sport and the local community on the Isle of Man, where the company is headquartered.

Alongside its sponsorship of the Isle of Man Marathon and Half Marathon, backing Gran Fondo Isle of Man forms part of Altenar’s wider investment in initiatives that promote healthy lifestyles while showcasing the island to an international audience.

Elena Zhuli, Event’s Director at Altenar, said:

“We’re delighted to support Gran Fondo Isle of Man as it returns with an exciting new format for 2026. The event has built a fantastic reputation over the years by bringing together riders from around the world while celebrating everything that makes the Isle of Man such a unique place to cycle.

“As a company proudly based here, we’re pleased to continue supporting an event that encourages participation, strengthens the local community and showcases the island on the international stage.”

Since its launch, Gran Fondo Isle of Man has welcomed more than 8,000 participants from countries including Japan, Australia, South Africa and the USA, earning recognition as one of the British Isles’ leading participation cycling events.

The refreshed 2026 format builds on that legacy, combining gravel riding, cross-country mountain biking and family-friendly cycling experiences into a weekend that celebrates the island’s outstanding natural landscape.

The post Altenar powers Gran Fondo Isle of Man in 2026 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Infingame identifies why some casino promotions achieve 5x higher participation than others

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Infingame, a leading aggregator in the iGaming industry, has revealed new operational insights into why some casino promotions significantly outperform others, with the strongest campaigns generating up to five times higher player participation compared to standard bonus-led activities.

According to Infingame, the gap between average and high-performing promotions is widening as operators move away from one-size-fits-all bonus campaigns and begin treating engagement as a data-led lifecycle strategy.

Based on aggregated observations across operator activity, Infingame found that campaigns built around segmentation, clear progression, time-sensitive mechanics, and real-time visibility consistently outperform static promotions. In some cases, segmented tournament and challenge-based campaigns delivered participation rates up to 5x higher than broad campaigns launched across an entire player base.

“The biggest difference is no longer the prize pool,” said Kateryna Korniienko, Promo Tool Manager at Infingame. “Operators often assume that a larger reward automatically means stronger participation, but our data shows that structure, timing, relevance, and visibility have a much greater impact on whether players actually join and return.”

Infingame notes that traditional casino promotions often underperform because they are too broad, too passive, or disconnected from player behaviour. A campaign offering the same reward to new, active, VIP, and lapsed players may reach a large audience, but it rarely creates the same level of response as a campaign tailored to specific player groups.

The strongest-performing promotions usually share four key characteristics. First, they are built around clear player segments. Campaigns targeted at specific groups, such as new depositors, high-frequency players, VIPs, or dormant users, tend to generate higher participation because the mechanic matches the player’s stage in the lifecycle. For example, a reactivation campaign designed for lapsed users requires a very different structure from a leaderboard aimed at competitive regular players.

Second, successful promotions create visible progress. Players are more likely to continue participating when they can track their position, progress, or remaining steps. This is one of the reasons tournaments, missions, and challenges often outperform static cashback or free spin offers. They create a reason to return during the campaign period, not just claim a reward once.

Third, high-performing campaigns use urgency carefully. Shorter campaign windows, Happy Hours, limited-time multipliers, and event-based mechanics can create sharper engagement peaks when used with the right audience. Infingame has observed that time-limited campaigns can increase repeat activity by 30-45% compared to open-ended promotions, particularly when paired with personalised communication.

Fourth, reward relevance matters more than reward size. Operators frequently overinvest in prize pools without adjusting the mechanic to the player segment. Infingame’s observations show that smaller but better-targeted rewards can often deliver stronger cost-per-engagement performance than larger generic campaigns.

“Promotions are becoming much more operationally sophisticated,” Kateryna Korniienko added. “The best operators are not simply launching a tournament or giving out free spins. They are asking who the campaign is for, what behaviour they want to influence, how long the campaign should run, and which reward makes sense for that player group.”

Infingame also identified a growing divide between operators that analyse campaign performance after launch and those that still evaluate promotions mainly by total participation or bonus cost. More advanced operators are now tracking repeat participation, session continuity, reactivation rate, cost per engaged player, and post-campaign retention.

This shift is changing how promotional tools are used across the industry. Tournaments are increasingly being applied not only as acquisition tools, but also as instruments for retention, reactivation, VIP engagement, and content discovery. Challenges and missions are also gaining traction because they allow operators to guide players through specific behaviours, such as trying new games, returning during low-activity periods, or engaging with selected content categories.

Infingame believes the next stage of casino promotion will be defined by flexibility and precision rather than volume. Through its aggregation platform and engagement tools, Infingame enables operators to design customised tournaments, challenges, and promotional campaigns across different player segments, markets, and content categories.

About Infingame

Infingame is a leading game aggregator built to help operators move faster and scale smarter. Through a single API integration, the platform gives access to a portfolio of over 16,000 games from more than 150 providers, allowing partners to launch quickly without dealing with multiple integrations.

Delivered via a single API, Infingame offers unparalleled technical excellence, the industry’s fastest spin times, exclusive tournaments and strategic partnerships with top-tier operators in North America, LatAm and beyond. Spanning a portfolio of slots, crash games, sweepstakes and live casino, book a demo via the LinkedIn page, website or at [email protected].

The post Infingame identifies why some casino promotions achieve 5x higher participation than others appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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Shiny Crystals’ Launch Marks Amusnet’s First Step into Instant Games

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Amusnet enters the world of instant games with Shiny Crystals, a fast-paced experience that blends strategic decision-making, flexible gameplay and rising anticipation into an exciting new format. Designed with a mobile-first approach, this innovative release invites players to uncover sparkling Crystals, avoid hidden Mines and decide exactly how far they are willing to push their luck.

Set on a concealed grid filled with valuable Crystals and dangerous Mines, Shiny Crystals puts every decision in the player’s hands. Each Crystal uncovered increases the current multiplier, creating a constant balance between risk and reward. The longer the journey continues, the greater the potential grows – but one hidden Mine can bring the round to an instant end, making every choice count.

One of the game’s defining features is its flexible risk system. Before each round, players can select how many Mines will be hidden across the grid, tailoring the gameplay to their preferred level of challenge. Whether opting for a cautious approach or embracing higher-risk strategies, every session offers a different path and fresh possibilities.

Adding another layer of excitement is Crystal Rush, a dynamic time-based feature that activates after uncovering three Crystals in quick succession. Once triggered, consecutive Crystal discoveries award additional multiplier boosts, rewarding quick thinking and confident decisions with even greater momentum.

For players who enjoy a more tactical experience, the Defuse Engine introduces a unique strategic mechanic. Before revealing a tile, players can view its Clarity Score, providing valuable insight into the potential risk before making their next move. When circumstances demand it, the grid can also be reshuffled, creating new opportunities and encouraging thoughtful decision-making throughout every round.

Combining intuitive gameplay, customisable risk levels and innovative mechanics, Shiny Crystals marks an exciting milestone as Amusnet’s very first instant game. Fast, engaging and built around meaningful player choice, it delivers a fresh gaming experience where every revealed Crystal brings new possibilities – and every decision could uncover something extraordinary.

The post Shiny Crystals’ Launch Marks Amusnet’s First Step into Instant Games appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.

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