Charlie Skinner
Marker Trax Appoints John Henderson as Senior Vice President of Operations
Marker Trax, a leader in cashless payment solutions for the gambling industry, has announced the appointment of John Henderson as its senior vice president of operations.
As the company continues solidifying its cashless payments sector leadership position, Henderson joins the team to play a key role in leading strategic planning efforts, executing new operator and customer initiatives, directing pursuit of key performance indicators, and ensuring overall product and technology quality control. He reports directly to, and will work closely with, Marker Trax President Charlie Skinner.
Henderson is a seasoned, energetic industry veteran who brings to Marker Trax more than four decades of success in delivering technology-based business solutions, leading innovation-forward companies seeking to increase their industry footprints and to solidify their market shares.
“We’re cementing our leadership position in the cashless space, and John is the right leader, at the right time, to help guide us there. He has tactical expertise, and a long track record of success in the IT space. More than that, though, he’s always eager to innovate – which aligns perfectly with our philosophy and goals. We’re lucky to have him on board,” Charlie Skinner, President of Marker Trax, said.
Immediately prior to joining Marker Trax, Henderson served as chief information officer at WorldStrides, a global leader in educational travel services, and helped the company navigate a business and IT transformation program. Henderson has also held client partner roles at Accenture, IBM, and Cognizant, and has served numerous global brands including Choice Hotels, Hilton Hotels, MGM Resorts, Wynn, Disney, and Royal Caribbean.
“Every step of his career, John’s shown natural aptitude for client relationship management and large-scale systems integrations, and a keen, tactical eye for optimizing performance at all levels of an operation. At Marker Trax, we’re increasing our market footprint through continual innovation, and John’s tactical leadership will be of tremendous benefit to reaching our goals,” Skinner said.
Henderson’s addition caps a prolific run of recent accomplishments for the company. It recently unveiled its innovative consumer product, Moolah Play, secured renewed commitment from partner and global payments leader Euronet Worldwide Inc., and is introducing its cashless credit technology into more markets around the country.
Cashless payments innovators Koin and Marker Trax, both helmed by CEO Gary Ellis, have hired Mark D. Hemmerle as their chief legal officer.
As the two sister companies continue to introduce their groundbreaking cashless technology to more markets and operators around the country, Hemmerle fills a vital need in helping company leaders navigate and advise on important legal and compliance matters.
Through two decades of executive leadership and compliance counsel roles with Shift4Payments, Vantiv/Worldpay, Hyatt Grand Victoria Casino, and others, he has built a reputation for helping companies align on-the-ground tactics with long-term strategies and implementing effective compliance protocols.
“Mark’s expertise lies uniquely at the intersection of emerging technologies and navigating complex compliance issues – aptitudes that align perfectly with the innovations we’re implementing in the industry. Koin intends to continue leading the conversation on the evolution of cashless payments, and we’re fortunate to have Mark on board in pursuit of that goal,” said Koin President Gary Larkin.
Hemmerle attended the University of Cincinnati, earning a degree in economics. He earned a law degree from the University of Denver College of Law, and subsequently pursued graduate work at the university’s School of International Studies. Additionally, he completed the University of Nevada, Reno’s Executive Development Program in gaming, and has presented at numerous industry events, including the National Council of Legislators from Gaming States, the Global Gaming Expo, and others. Hemmerle is also a Trustee on the Board of the International Association of Gaming Advisors.
“Revolutionizing the gaming landscape, our unique cashless casino credit product stands out as an unparalleled accomplishment in the industry. Mark’s unique combination of gaming expertise and legal acumen makes him a key figure in guiding our company through this phase of exceptional growth and the national deployment of our new B2C brand Moolah Play,” said Marker Trax President Charlie Skinner.
Table Trac Inc., the developer and provider of CasinoTrac, a casino management system with more than 280 casino customers in 13 countries, announced a new partnership with gaming fintech disruptors, Koin Payments and Marker Trax, to introduce its KTMobile app with an integrated cashless solution, for its customers.
The technology blend becomes “Cashless in a Box,” providing a feature rich, regulated digital wallet for all casino/resort spend activities, providing the casino operator with the ability to extend their branded guest experience, outside the casino and off property.
Chad Hoehne, President of Table Trac Inc, said: “When we filed for our first patent on what has now become KT Mobile in 2018, I wanted to bring the entire player rewards experience from the game screen to the player’s phone. Embedding Koin & Marker Trax financial services functionality with the reliable and proven CasinoTrac CMS, is the realization of my original vision.”
In approved markets, Cashless in a Box not only packages the mobile, gaming, and financial technology but, also provides a launch plan with marketing, player education support making it easier for operators of all sizes to enjoy the benefits of cashless operations, with less headaches.
“Gaming customers want the functionality of being able to handle all their transactions from a single touchpoint, the same way it’s available in nearly every other facet of their lives. Koin and Marker Trax have been at the forefront of bringing consumers the digital solutions they want in the gaming space, and we’re proud to work with partners like Table Trac who share that vision,” said Koin President Gary Larkin.
“Cashless is no longer the industry’s future; it’s the present. Companies like Table Trac are embracing this technology and all-in-one functionality for the ultimate benefit of their customers, and of the industry as a whole,” Marker Trax President Charlie Skinner said.
Las Vegas-based Marker Trax has announced a significant milestone, partnering with Pennsylvania’s Rivers Casino Philadelphia, in a move that brings contactless, cashless play and credit to a Philadelphia casino for the first time.
Marker Trax has teamed up with the Fishtown venue to introduce the Pennsylvania gaming market’s first contactless, cashless digital advance system, through Rivers Casino Philadelphia’s Rush Credit program, powered by Marker Trax. Not only will the casino’s customers now enjoy their first opportunity to utilize digital cashless advances at their favorite games, but the partnership also marks the city’s introduction to offer advance funds to players for the purpose of gaming. This groundbreaking initiative, aimed at enhancing convenience and elevating the gaming experience, will revolutionize the way players enjoy their slot gaming experience.
“This is an important milestone for Marker Trax, casino customers in Philadelphia and the entire gaming industry. We’re helping more and more operators enter the digital age and bring cashless advances to their customers, and Rivers Casino Philadelphia is showing how dedicated they are to both the future of this industry and the needs of their customers,” said Marker Trax President Charlie Skinner.
Rivers Casino Philadelphia is a popular destination for locals and tourists alike in Philadelphia. Owned and operated by Rush Street Gaming, Rivers in Philly is one of five market-leading Rivers Casino properties across four gaming jurisdictions— Illinois, New York, Pennsylvania, and Virginia.
“Our commitment to delivering an exceptional gaming experience drives our continuous pursuit of innovation. Introducing Rush Credit cashless casino advances offers our players the convenience they deserve while maintaining high standards of safety and security,” said Rivers Casino General Manager Eric Althaus.
“With the rise of cashless technology, more and more operators – and customers – are realizing the benefits of contactless and cashless advances to the gaming industry. With Marker Trax, Rivers Casino Philadelphia will be industry trailblazers in their region,” Skinner added.
Marker Trax’ innovative technology addresses business-to-business and business-to-consumer priorities in peerless fashion. Integrating with existing infrastructure, it provides instant digital casino marker funds to casino customers. The technology ensures those funds stay on-site and are paid, greatly reducing operator risk. Simultaneously, players benefit from a seamless, convenient approval process and revolutionary digital funding and payment mechanisms.
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