Connect with us

Compliance Updates

Ensuring Integrity: The Role of Assurance in the Gambling Industry

Published

on

ensuring-integrity:-the-role-of-assurance-in-the-gambling-industry
Reading Time: 2 minutes

 

By Salvador Garcia-Noblejas, Senior Regulatory Assurance Services at ComplianceOne Group

The gambling industry has its origins in the ancient period, and different types of games are found in almost every culture and civilization.

Over the last few years, we have witnessed an immense transformation, clearly boosted by technological developments. Among these changes, online gambling has grown rapidly, and with this new non-face-to-face reality, regulation and regulators have also embraced new ways to protect players, businesses, and the overall economy. Regulators have the responsibility to set the framework of common rules that define what is right and wrong, the means to protect all parties, and the tools that must be used when anyone does not behave as expected.

Assurance in a world of global risks

It would be inaccurate to assume that regulatory assurance’s only goal is to ensure that operators operate in a fair and transparent manner and meet their legal obligations. On the contrary, assurance also includes helping businesses understand the risks involved in the industry where they operate, analysing their strengths and weaknesses, and setting measures to mitigate those risks.

Assurance’s starting point consists of an interview phase where tailor-made questionnaires serve better understanding the reality to each operator and its actual circumstances. Once the assurance assessment is complete, a detailed action plan assists the operator in fixing any identified gaps, improving policies and procedures, and obtaining the maximum financial gain from refining their processes, products, and operations.

As part of the fast transformation of the gambling industry, with competitive new products, platforms, advertisements, and market expansion, we must not forget that bad actors and illegal practices also develop. This is the moment to ask ourselves if we are ready to face whatever can harm our operations. The most efficient way to know is carrying out a thorough audit of policies, procedures, and processes. This approach will certainly save operators from potential harm to their clients, products, brands, and finances.

Audit readiness

Regulators focus on legislation, supervision, and enforcement. All stakeholders must comply with gambling regulations if they want to offer products and services or provide a safe environment to their clients. An important part of the gambling legal system is the fact that the industry is continuously overseen to ensure that all actors adhere to the established rules. At this point, operators need to ask themselves how ready they are to show sufficient evidence that their operations adhere to the law.

Smart operators will choose to comply with as many rules and regulations as their business is capable of, and they will ensure that records are properly kept. Company leadership is essential in ensuring compliance as it contributes to collaboration between departments and having policies and procedures that make the business run within the parameters of the legislation.

Lessons learned

In recent years, some highly publicized enforcement actions, including fines and penalties, license suspension, and revocation, have alerted the whole gambling industry. From such cases, there have been increasing efforts in reviewing processes, improving systems, and growing compliance departments.

Experience in the gambling industry has taught us that it is crucial to have a detailed understanding of the regulations that govern the relationship between operators and players. Where knowledge has been insufficient, inaccurate, or out of date, some business decisions have led to unwanted consequences, sometimes catastrophic ones.

Knowledge, a solid compliance culture, strong procedures, and willingness are the formula to be ready for a regulatory audit.

Compliance Updates

EGBA Urges EC to Tackle Rising Online Fraud in Gambling Sector

Published

on

egba-urges-ec-to-tackle-rising-online-fraud-in-gambling-sector

 

The European Gaming and Betting Association (EGBA) has provided evidence to the European Commission’s recent call for evidence on its upcoming EU Action Plan on Fighting Online Fraud – an initiative to reduce online fraud across different economic sectors in the EU through strengthened coordination and cross-border cooperation. The submission urges coordinated EU action to tackle fraudulent gambling sites and apps that exploit the reputation of legitimate operators.

Supported by documented evidence, the submission highlights how fraudsters systematically impersonate licensed gambling operators to deceive consumers across Europe. The evidence includes examples of fraudulent websites using domain names that mimic or closely resemble legitimate operators, illegal gambling apps distributed through Google Play and Apple App Store, phishing campaigns impersonating licensed brands and social media advertising that drives users towards real-money apps, based outside of the EU, that are disguised as games.

These types of fraud expose players to risks of identity theft, financial loss and unsafe gambling environments where well-established safeguards offered by regulated operators, like self-exclusion, do not exist. EGBA members report that across Europe fraudulent domains and applications frequently reappear shortly after takedown, creating ongoing consumer exposure despite continuous monitoring, takedown notifications and repeated enforcement actions.

Illegal operators now capture an estimated 27% (worth approximately €18 billion) of Europe’s total online gambling market gross gaming revenue in 2025. The submission addresses the risks posed by offshore operators, based outside the EU, who deliberately increase consumer risk by falsely claiming to hold gambling licenses granted by countries in the EU, misrepresenting their regulatory status and disguising gambling products as games. These fraud patterns are closely linked to the rapid expansion of unregulated illegal platforms in Europe that threaten both consumers and legitimate operators.

The Commission’s Action Plan on Fighting Online Fraud is planned for adoption in the second quarter of 2026.

Dr Ekaterina Hartmann, Director of Legal and Regulatory Affairs at EGBA, said: “The evidence we’ve gathered shows how fraudsters are systematically exploiting the trust consumers place in the licensed gambling environment, putting European consumers at risk and allowing the illegal online gambling market to grow. From fake websites and fraudulent apps to phishing campaigns and social media scams, these threats reappear as quickly as they’re taken down. Fragmented national approaches to these types of fraud are not enough – we need coordinated EU-level action to ensure consumers and legitimate operators aren’t left fighting an uphill battle against fraud.”

The post EGBA Urges EC to Tackle Rising Online Fraud in Gambling Sector appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

BetMGM

PA Gaming Control Board Imposes $100,000 Fine on BetMGM

Published

on

pa-gaming-control-board-imposes-$100,000-fine-on-betmgm

The Pennsylvania Gaming Control Board (Board) at its public monthly meeting approved a consent agreement presented by the Board’s Office of Enforcement Counsel (OEC) resulting in a $100,000 fine to BetMGM.

In its approval of the consent agreement, the Board agreed that BetMGM failed to have sufficient procedures to prevent fraudulent behavior on its BetMGM and Borgata wagering platforms. This includes insufficient Know-Your-Customer (KYC) protocols that allows for the creation, access and use of multiple accounts by individuals using personal identifying information of other individuals and the funding of those accounts using stolen or fraudulently obtained payment devices.

The consent agreement identified four individual fraud rings that:

1. operated for approximately 25 months until January 2024 with 1567 accounts created using personal identifying information of other individuals and $229,580 of combined wagering;

2. operated for approximately 34 months until November 2024 with 34 accounts created using personal identifying information of other individuals and over $14,598 of combined wagering;

3. operated for approximately 29 months until November 2023 with 119 accounts created using personal identifying information of other individuals and $895,092 of combined wagering

4. operated for approximately 19 months until December 2023 with 304 accounts created using personal identifying information of other individuals and $867,910 of combined wagering.

The Board also took actions to place 16 individuals on its various Involuntary Exclusion Lists. Placement on an Involuntary Exclusion List prohibits individuals from either gaming in a casino in Pennsylvania, via an online betting site regulated by the Board, or at a Video Gaming Terminal (VGT) location.

The actions by the Board include placement of four adults on the Involuntary Casino Exclusion list for leaving minors unattended at a casino property while they gambled:

• A male patron who left an 11-year-old in a vehicle in the parking lot at Hollywood Casino York for 52 minutes while he gambled at slot machines and table games;

• A male patron who left a 5-year-old in a vehicle in the parking lot at Rivers Casino Philadelphia for 17 minutes while he gambled at table games and the sportsbook;

• A male patron who left a 9-year-old in the parking lot at Rivers Casino Philadelphia for 1 hour 7 minutes while he gambled at table games and the sportsbook; and,

• A male patron who left two minors, ages 7 and 12, in a vehicle in the parking lot at Parx Casino for 32 minutes while he gambled at slot machines.

Actions such as these to deny statewide gambling privileges serve as a reminder that adults are prohibited from leaving minors unattended in the parking lot or garage, a hotel, or other venues at a casino since it creates a potentially unsafe and dangerous environment for the children. To complement the efforts by casinos to mitigate this issue, the Board created an awareness campaign, “Don’t Gamble with Kids” (DontGamblewithKids.org).

In addition to the four adults listed above, 12 others were placed on either or both of the Involuntary Casino Exclusion and Involuntary Interactive Exclusion Lists for various actions.

These matters, presented by the Board’s Office of Chief Counsel and the OEC, raise the number of individuals now on the Board’s various Involuntary Exclusion Lists to 1515.

The post PA Gaming Control Board Imposes $100,000 Fine on BetMGM appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Compliance Updates

Peter Knutsson Becomes New Director General of Swedish Gambling Authority

Published

on

peter-knutsson-becomes-new-director-general-of-swedish-gambling-authority

 

The Swedish government has appointed Peter Knutsson as the Director General of the Swedish Gambling Authority. The appointment will run until 31 August 2032.

Peter Knutsson most recently came from the role of Advertising Ombudsman and will take up his position as Director General on 17 August 2026.

Peter Knutsson took office as Advertising Ombudsman in August 2024, and was previously Head of Unit at the Ministry of Finance. He has over 20 years of experience as a manager and leader and has a background as a lawyer, with solid knowledge of consumer issues and consumer legislation. Peter Knutsson has previously worked for the European Commission and as an advisor to the Swedish Financial Supervisory Authority.

“With the solid experience Peter Knutsson has from, among other things, the Ministry of Finance, consumer affairs and most recently the Advertising Ombudsman, this will be very good for the authority,” said Spelinspektionen’s Chairwoman Madelaine Tunudd.

“I welcome the government’s decision on a new Director General for the Swedish Gambling Authority and will ensure that Peter Knutsson receives a good introduction in my handover as acting Director General,” said Johan Röhr at the Swedish Gambling Authority.

The post Peter Knutsson Becomes New Director General of Swedish Gambling Authority appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Continue Reading

Trending

Get it on Google Play

Fresh slot games releases by the top brands of the industry. We provide you with the latest news straight from the entertainment industries.

The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2024 - Recent Slot Releases is part of HIPTHER Agency. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania