Industry News
Casino experts reveal clever ways to read a ‘poker face’

From how to spot a fake smile to uncovering anger, here’s what’s hiding beneath the bluff
If you’ve ever struggled to work out what your opponent is thinking, chances are they’ve mastered the art of the poker face.
Described as an “an inscrutable face that reveals no hint of a person’s thoughts or feelings” alongside poker players, politicians, celebrities, and industry leaders are known to put on their best poker face when in high pressured situations.
To help you decipher what’s going on beneath the surface, poker experts at Jeffbet have shared some expert tips on how to read a poker face – both on and off the table.
A spokesperson from Jeffbet said:“In a game of poker, it’s common for a player to deliberately hide their facial expressions, howevever, there is one way to read a poker face that many people aren’t aware of. The key is to look out for microexpressions, which arise subconsciously and cannot be deliberately evoked or suppressed. Microexpressions can be quite difficult to detect, as they last for just 0.5 seconds, however with some practice, you can learn how to spot them.”
How to read a poker face
There are seven microexpressions to spot, however, unlike regular facial expressions which last up to four seconds, these quick-fire facial movements will last just half a second, so it’s important to focus -as they won’t be obvious.
From how to spot a fake smile to uncovering contempt, we’ve rounded up the things you need to look out for when trying to figure out a bluff.
Surprise – If someone is surprised, their eyebrows are likely to be raised and curved, and you may notice horizontal wrinkles across the forehead. Without staring, notice if their eyelids are open, with the white of the eye showing above and below the pupil. Their jaw may slightly open, too, but there will be no tension or stretching of the mouth.
Fear – When a person is trying to hide fear or anxiety, their eyebrows will be raised and drawn together, usually in a straight line. They many also show wrinkles in the centre of the forehead just between the eyebrows – but not across. Their eyes may have the upper white showing, but not the lower white.
Disgust – Hiding disgust is difficult, however there are some subconscious facial movements to look out for. The eyes may be narrow, and the nose may be slightly wrinkled. Look out for a quick flash of the upper teeth, too.
Anger – Look at the person’s eyebrows, and notice if they are lowered and drawn together, with vertical lines between them. Their lips may also become tense, with corners down, or in a square shape. Another good way to know for sure, is if their nostrils dilate.
Happiness – Happiness is the most difficult emotion to fake, and it’s easy to spot a fake smile if you know the trick. Notice if they have crow’s feet near the outside of the eyes, if they don’t, and their lips are open in a smile, chances are they aren’t conveying genuine happiness.
Sadness – Sad microexpressions are not very large or noticeable and can be difficult to detect. However, they usually last slightly longer than the other microexpressions. However, look to see if the inner corners of the eyebrows are drawn in and then up, and the corners of the lips are drawn down. The lower lip may also very slightly pout out.
Contempt – if you think someone dislikes you, or disagrees with your opinion, there is one thing to look out for. If one side of their mouth slightly raises, chances are you’re right. This is the only asymmetrical microexpression and it’s one of the easiest to spot.
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Industry News
Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.
In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.
Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”
The post Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024 appeared first on European Gaming Industry News.
Industry News
SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.
These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.
Players have approximately a month to vote between the 10th of April and the 12th of May.
For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:
• Game Studio of the Year
• The Slot Everyone’s Talking About
• Star Slot in the Making
• Casino of the Year
• Excellence in Bonus Variety
• Industry Standard in Responsible Gambling
• Live Casino of the Year
• Best Sports Betting Platform
• Best New Casino
• Best Crypto Casino
While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.
The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.
SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”
The post SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025 appeared first on European Gaming Industry News.
Asia
DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.
The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.
DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.
At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.
“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.
Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.
“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.
The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.
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