Industry News
Entain Foundation Partners with TU Berlin and Nexus Institute to Enhance Diversity in R&D
The Entain Foundation, a charitable trust set up by bwin’s parent company Entain, has partnered with TU Berlin (Berlin University of Technology) and the Nexus Institute for Cooperation Management and Interdisciplinary Research to enhance diversity in R&D.
This will see a team led by Professor Hans-Liudger Dienel (head of the Department of Work, Technology and Participation at the Institute for Vocational Education and Work Education at Berlin University of Technology, and also director of the Nexus institute) develop a short-term executive training programme to promote Gendered Innovations.
Gendered Innovations employs methods of sex, gender and intersectional analysis to create new knowledge in medicine, engineering, and information and communication technology (ICT).
The executive programme developed by TU Berlin and the Nexus Institute is aimed at innovation managers, founders and start-ups as well as R&D personnel in the private sector, higher education and research organisations. Consisting of seven modules, the course combines theoretical teaching with practical tips for implementation in participants’ own organisations.
In the first four modules, participants learn about the theoretical background as well as ways to connect it to their own organisational setting. In the second part, participants develop their own project ideas and apply their knowledge to the practical sphere. The course ends with a pitching session, in which participants present and discuss their ideas.
It also provides inspiration and background information, enabling participants to push for Gendered Innovations in their own workplaces. In addition to the training programme, next year an interactive map for geocoded Gendered Innovations is to be developed, on which companies can present relevant projects.
Franziska van Almsick, Ambassador of the Entain Foundation, said about the project: “Some products and services on the market were developed from a male perspective and can have negative consequences for women when using such products. For example, facial recognition technologies trained with biased datasets may be worse at recognising women than men. I’m delighted that the Entain Foundation is addressing this important issue, and I’m very impressed by its dedication to promoting diversity in the technology sector.”
Professor Hans-Liudger Dienel, head of the Department of Work Education, Technology and Participation at the Institute for Vocational Education and Work Education at TU Berlin said: “The gender perspective, like the diversity perspective, is an eye-opener for new, innovative products and services. We intend to convey this perspective in our executive programme.”
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Play’n GO has published its 2025 Sustainability Report, framing the year as a milestone as the supplier marks 20 years in the gaming industry. The report covers performance across four pillars—Players, Partners, People and Planet—and positions sustainability as tied to product design, operations, and partner expectations.
On climate reporting, the company said it has “achieved and exceeded” its long-term 90% reduction target for Scope 1 and 2 emissions, and reported a 69% absolute reduction in Scope 3 emissions versus its 2023 base year. Play’n GO also said its total material emissions for 2025 were kept below 500 MTCO2e.
The report also points to a move into land-based delivery. In 2025, Play’n GO said it launched its first land-based gaming solution in partnership with Genting UK, positioning the rollout as part of a “player-first, low-footprint approach” for regulated venues.
On responsible entertainment, the company said it continues to reject game mechanics it believes “compromise player trust or wellbeing,” and highlighted participation in discussions on digital wellbeing and cognitive health, including at the United Nations and G7. “We have always believed that great entertainment should be fun, safe and fair,” said Vanessa Björkbacka, Director of CSR at Play’n GO.
The report also outlines internal development and reporting infrastructure. Play’n GO said 43% of employees engaged in AI-related learning during 2025 and that average training time exceeded seven hours per employee globally. It added that reporting was further aligned to the UN Sustainable Development Goals and World Economic Forum Stakeholder Capitalism Metrics, alongside investment in “secure, AI-supported carbon data management.” “As expectations on transparency and accountability continue to rise, we see it as our responsibility to lead,” Björkbacka added.
The post Play’n GO publishes 2025 Sustainability Report with emissions and governance updates appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Casino Guru’s Complaint Resolution Center (CRC) published 3,986 complaints in Q1 2026 and says it resolved 1,321 cases, returning $5,304,894 to players during the quarter.
Casino Guru said March was one of the CRC’s most active months on record, with the second-highest number of published complaints to date. The company added that ongoing cases exceeded 1,300, pointing to rising demand for third-party dispute mediation.
By volume, the most active complaint markets were Germany (657), the United Kingdom (270), Canada (240), Italy (207) and Australia (194), according to the CRC update.
Delayed payments remained the most common player-reported issue. Casino Guru also reported a March shift in complaint mix, with self-exclusion-related complaints rising to the second most frequent category for the first time in CRC history. KYC-related issues and blocked accounts were also among the most common complaint types, often linked to withdrawal delays.
Casino Guru said the quarter’s results reflect the increasing role of independent mediation as players look to third-party platforms to resolve disputes.
The post Casino Guru CRC returns $5.3m to players in Q1 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
RubyPlay has launched Firerose, a new studio aimed at building operator-specific casino game experiences, as suppliers and operators push for more branded content to stand out in crowded markets.
The company said Firerose is designed to let operators combine RubyPlay’s existing game catalogue with the studio’s technology and creative resources, using operator-led insight to shape games around an operator’s brand identity rather than standardised supplier content.
RubyPlay said Superbet is among the first operators to launch Firerose-powered titles. The supplier did not disclose game names or specific performance figures, but said early results showed “strong engagement metrics”.
Firerose becomes part of RubyPlay’s multi-studio structure alongside Koala Games, Mad Hat Games, Ruby Studio, and Xslots, which the company said share technology, infrastructure and distribution.
Dima Reiderman , Chief Commercial Officer at RubyPlay, said: ”Firerose represents a deliberate shift in how we think about content creation and partnership. The market is no longer driven solely by volume, but by identity. Operators want experiences that feel native to their brand and help them clearly differentiate in increasingly competitive casino environments.”
Dr. Eyal Loz, CPO at RubyPlay, added: “Firerose was created to put the operator’s voice at the centre of the creative process. Every game starts with their brand, their audience and their story, and our role is to bring that to life through the full weight of RubyPlay’s creative capabilities.
“We’re shaping experiences that players immediately associate with the operator itself. That level of ownership is what allows operators to stand out in increasingly crowded casino environments.”
The post RubyPlay launches Firerose studio for operator-specific casino games appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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