High Roller Technologies has announced the appointment of Andrew Walter as Chief Legal and Compliance Officer, effective immediately, replacing Sarah Stienon.

“We’re thrilled to welcome Andrew to High Roller’s executive leadership team. Andrew brings more than a decade of hands-on experience in gaming law, regulatory affairs, and compliance across both the public and private sectors. His deep expertise in legislative strategy, regulatory compliance, and operational oversight will be invaluable as we continue to expand responsibly across regulated markets,” said Seth Young, Chief Executive Officer at High Roller.

Walter joins High Roller with extensive experience in government and commercial gaming operations. For nearly eight years, he served as Counsel and Government Affairs for the Connecticut Lottery Corporation, where he provided comprehensive in-house legal services and led governmental affairs efforts. In that role, he developed legislative strategy, drafted testimony and worked directly with legislators and stakeholders on key policy matters, including sports betting and internet lottery legislation.

Following the repeal of the Professional and Amateur Sports Protection Act (PASPA), Walter joined PointsBet, a global sports betting and online casino operator, as Senior Director of Compliance & Regulatory Affairs. There, he built and led a robust compliance department to support the company’s rapid multi-state expansion, overseeing state-by-state regulatory compliance, anti-money laundering programmes and responsible gaming initiatives across both online and retail sports betting and online casino operations.

After the passage of gaming expansion legislation in Connecticut, Walter returned to the Connecticut Lottery Corporation as the first employee hired to launch and support online and retail sports betting operations. In that capacity, he held responsibility for profit and loss performance, retail operations and compliance oversight.

Walter holds a Bachelor of Arts in International Management from Gustavus Adolphus College in St. Peter, Minnesota, and a Juris Doctor from Roger Williams University School of Law in Bristol, Rhode Island. He is admitted to practice law in the State of Connecticut.

Commenting on his appointment, Walter said: “I’m honored to join High Roller at such an exciting time in the Company’s growth. High Roller has established itself as a premium online gaming operator with a strong commitment to innovation and player experience. I look forward to strengthening our legal and compliance framework as we continue to grow in regulated markets and uphold the highest standards of integrity and responsible gaming.”

The post High Roller Announces Appointment of Andrew Walter as Chief Legal and Compliance Officer appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Neosurf, the cash-to-digital payments provider with responsible gaming at its core, has appointed Laura Moore as Chief Strategy & Operations Officer following a successful period supporting the company as an external consultant.

Now joining Neosurf’s senior leadership team, Moore will oversee the company’s corporate strategy and global expansion efforts. Her responsibilities will include identifying potential M&A opportunities and developing strategic partnerships to support the business as it enters its next stage of growth.

In her new role, Moore will also lead Neosurf’s global operations teams, drawing on her extensive experience in consumer technology, platform development and senior management to ensure the delivery of seamless, secure and compliant payment services for millions of users worldwide.

Alongside this, she will play a key role in restructuring several of the company’s core operational processes, overseeing areas such as global settlements, treasury management, risk control and regulatory compliance. The aim is to build a stronger operational framework capable of supporting Neosurf’s long-term strategic ambitions.

Moore brings experience from a number of major B2B and B2C organisations, including Vodafone and Sky, and is expected to combine strategic leadership with hands-on expertise as she works to strengthen operational alignment and foster a culture of continuous improvement within the company.

She is also the co-founder of LIFT as we Climb, an initiative focused on supporting and advancing women in the technology sector, and is widely recognised as a thought leader within the industry.

Laura Moore, Chief Strategy & Operations Officer at Neosurf, said:
“I’m both excited and honoured to take on the role of Chief Strategy & Operations Officer at Neosurf at what is clearly a pivotal moment in the company’s evolution. As a global leader in online payments, my focus will be on driving sustainable growth, ensuring operational excellence and putting the scalable frameworks in place that will support the company’s continued expansion.”

Andrea McGeachin, Global CEO of Neosurf, added:
“I think I speak for everyone at Neosurf when I say we’re absolutely delighted to welcome Laura as a full member of our senior leadership team. As an experienced global strategist, a recognised thought leader and a strong advocate for women in technology, Laura brings both the vision and expertise needed to make a real impact. We’re excited to see how her leadership will help take the company to the next level as we continue to grow.”

The post Neosurf appoint Laura Moore as Chief Strategy & Operations Officer appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

BetGames has revealed the results of a research project testing AI-generated presenters on its live game shows, finding that fewer than 30% of players realised the hosts were artificial — and that the change produced no significant impact on player behaviour.

For the experiment, the supplier introduced AI avatars designed as digital replicas of real presenters, quietly deploying them on one of its live games over several days to evaluate whether they could effectively replace human hosts.

The results showed that more than two-thirds of players did not notice the switch to AI. At the same time, key performance indicators — including session duration, stake size and total bets placed — remained statistically unchanged.

According to BetGames, the absence of both positive and negative shifts suggests that while AI avatars can technically replicate the role of live presenters, they currently provide no measurable advantage. As a result, the company believes there is not yet a strong business case for rolling out the technology on a large scale.

Cost efficiency, often cited as a major driver of AI adoption, also failed to deliver a clear benefit. BetGames reported that generating and operating an AI avatar around the clock remains resource-intensive, limiting potential financial gains compared with human hosts.

Technical hurdles further complicate the widespread adoption of AI presenters. One of the most significant challenges remains achieving realistic text-to-speech performance. As AI technology becomes more advanced and visual realism improves, even minor imperfections in speech become increasingly noticeable to audiences.

Other constraints include latency issues, lip-synchronisation delays and inaccuracies in real-time translation — all critical elements that must be refined before the technology can be implemented reliably across live products.

BetGames continues to explore the potential of AI under the leadership of CEO Andreas Koeberl, who is also co-founder of Autonomous Minds, the developer behind the AI analyst Milo. The initiative forms part of the company’s broader strategy to experiment with emerging technologies and help future-proof the iGaming industry.

Koeberl said:
“AI has been building momentum, but its role within the live casino sector remains largely untested. When it comes to AI presenters, we built it, it worked, and nobody cared. That raises the question of what we are actually working toward.

“The technology didn’t produce any meaningful positive or negative impact on the player experience or product margins, and the cost of running an AI avatar 24/7 offers no significant advantage compared with employing human presenters.

“So rather than attempting to replace humans and replicate what already exists, the focus should shift to exploring what AI can enable that wasn’t previously possible. That’s where the real value lies.”

The post BetGames research reveals more than 70% of players failed to recognise AI avatar gameshow presenters appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.