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FACEIT launches a major update to the platform for South American CS:GO players to help improve their competitive gaming experience

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FACEIT, the leading competitive platform for online multiplayer games, with over 26 million users has today announced a significant update to the platform for South American CS:GO players. The update will include an improved Matchmaking experience with language-based matching, improved translation and a better user interface to allow players to track their rank and Elo rating with ease. In addition, players will have access to the best Anti-Cheat in the market and opportunities to play against the best in the FACEIT Pro League, with a monthly prize pool up for grabs.

FACEIT’s new and improved Matchmaking system underwent several updates following a number of player surveys from the last year and input shared by the players, professional players, content creators and important community figures in the South American region. Based on this feedback, FACEIT has upgraded its Matchmaking queue technology which will now start to match players not only by their skill, but also the language they speak to make sure they are able to communicate with their teammates in their local language.

Players that purchase a premium subscription will now enjoy a new perk of getting a higher chance to be matched with other premium players to ensure higher quality match experience. The new update also brings an improved platform translation in Portuguese-Brazilian, so players can use the website in their native language, and receive localised customer service, ensuring players get accessible help in their first language. Along with a better interface to track your rank, the PLAY dashboard will provide faster access to matches.

FACEIT is also introducing a new Clan feature which includes a 100% free and unlimited lobby system allowing players to easily find other like-minded players to socialise and play FACEIT matchmaking together. Players will be able to group friends easier, and avoid having to play alone. Each clan will have its own local moderation team which will administer the space and ensure a safe, accessible and friendly environment for all clan members. Furia and 00 Nation are two of the organisations already signed up to run their own Clan.

FACEIT’s industry-pioneering anti-cheat technology will also be available for South American players. FACEIT’s best-in-class Anti-Cheat combines state-of-the-art cheat detection, unique analysis and a combination of several behavioural systems that detect and deal with cheating in real time while building a cheat detection library.

Finally, players will be able to win a number of rewards. Through missions, daily ladders and tournament players can win thousands of FACEIT Points which can be used to purchase skins or Steam gift cards. In-game items can also be won through monthly premium missions. In November the fan-favourite Gamma Doppler-Gut Knife will be up for grabs for players who complete the mission and earn over 65,000 FACEIT Points. For players who are keen to develop their skills professionally the FACEIT Pro League will offer a $12,500 (USD) monthly prize pool.

President of Digital Platform at ESL FACEIT Group, Fabio Floris commented: “Our mission is to provide the best competitive gaming experience to CS:GO players globally. South America has a very historical and deep gaming ecosystem and is one of the fast-growing regions in the world. We’re delighted to develop our FACEIT offering for this community and we hope to continue to build on this investment over the coming years.”

Players across South America can follow FACEIT on Twitter and Instagram to find out more about the updates and incentives on offer for the region.

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PointsBet Canada Officially Begins Registration Process in Alberta

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PointsBet Canada has announced that it has commenced the registration process in Alberta and can now begin marketing activities, positioning the company to enter the province as Alberta prepares to become Canada’s second open and competitive regulated iGaming market.

Eligible Alberta residents can now pre-register at https://www.pointsbet.ca/ to receive notification of PointsBet’s launch, along with an exclusive welcome offer, ahead of the full platform rollout expected in the coming months.

This development follows the Alberta Gaming, Liquor and Cannabis (AGLC) streamlined process, enabling PointsBet Canada to introduce its premium sports betting and online casino experience while final registration steps continue.

“Alberta’s move toward an open, competitive iGaming framework is a positive step for Canadian players, offering more choice and consumer protections in a safe and regulated environment. We’re excited to introduce our innovative, Canadian-focused sports betting and online casino products to Alberta residents, supported by industry-leading speed, responsible gaming tools, and local expertise,” said Scott Vanderwel, CEO of PointsBet Canada.

The post PointsBet Canada Officially Begins Registration Process in Alberta appeared first on Americas iGaming & Sports Betting News.

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Kambi Group Becomes the Official Sportsbook Partner of Ontario Lottery and Gaming Corporation

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Kambi Group has formally assumed contractual responsibilities for OLG’s multi-channel sportsbook following the successful completion of the novation agreement with FDJ Gaming Solutions France (FDJ) and Ontario Lottery and Gaming Corporation (OLG), with OLG launched its Kambi-powered sportsbook on 27 January.

Kambi, the home of premium sports betting solutions, confirmed that it has formally assumed contractual responsibilities for the provision of sports betting services to OLG, having successfully met all conditions of the previously agreed novation agreement.

The completion follows the announcement in 2025 that Kambi had been selected by FDJ to take over FDJ’s role as OLG’s long-term sports betting partner with OLG’s consent and pending the satisfaction and completion of specific conditions. With these conditions now met, Kambi has officially assumed responsibility for the provision of sports betting services to OLG across both its retail and digital channels, with OLG gone live with its Kambi-powered sportsbook on 27 January.

OLG offers sports betting through PROLINE (retail) and PROLINE+ (online) with 100% of its profits reinvested into Ontario. Powered by Kambi’s Turnkey Sportsbook, OLG’s sports betting operations will benefit from Kambi’s market-leading technology and services, designed to deliver a scalable, compliant and engaging betting experience for players.

Werner Becher, Kambi Group Chief Executive Officer, said: “We are delighted to have officially completed this transition and to begin this next chapter of our partnership with OLG. Having met the necessary conditions of the novation agreement, Kambi is excited to become the official sportsbook provider and to have launched with one of the world’s most respected lottery operators. We value our partnership with OLG and look forward to leveraging our proven technology to help them drive sustainable growth and provide a safe and entertaining betting product for their customers in Ontario.”

Duncan Hannay, OLG President and CEO, added: “OLG strives to provide a market leading PROLINE sports betting experience for our players. We look forward to working alongside our new partner, Kambi, who offers a proven track record of product excellence and reliability, as we deliver on our commitment to give back to the people and communities of Ontario. This is an exciting step forward for both organizations.”

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High Roller Technologies Signs Letter of Intent with Kindbridge Behavioral Health to Support Responsible Gambling in Ontario

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High Roller Technologies Inc., operator of the award-winning, premium online casino brands High Roller and Fruta, announced it has entered into a non-binding Letter of Intent (LOI) with Kindbridge Behavioral Health (Kindbridge) to support its commitment to responsible gambling in Ontario, subject to licensing and regulatory approval.

Through the planned partnership with Kindbridge, High Roller intends to offer eligible Ontario players who choose to self-exclude a confidential pathway to support that helps individuals understand their options and take next steps at their own pace. The experience begins with education and a guided triage process, followed by the option to connect with no-cost peer support and, when appropriate, licensed Canadian clinicians. Using a stepped-care approach, individuals can start where they feel ready and access additional support over time, based on their needs and goals.

“We believe entertainment should always be enjoyed responsibly. Partnering with Kindbridge reinforces our commitment to player wellbeing by ensuring that anyone who may be experiencing challenges with their gambling activity has access to meaningful, professional support. This collaboration reflects our responsibility not only as an operator, but as a trusted brand that puts people first,” said Seth Young, Chief Executive Officer at High Roller.

Kindbridge works with gaming operators across North America to deliver early-intervention programs designed to identify, assess, and support at-risk individuals, including integration with self-exclusion and responsible gaming workflows.

“Building strong, accessible pathways to support is an essential part of effective responsible gambling programs.nOperators are uniquely positioned to assist individuals who may be experiencing distress by helping connect them to appropriate care. We’re proud to work with High Roller to expand access to specialized clinicians and evidence-based resources, supporting healthier outcomes for players and more effective responsible gambling frameworks,” said Daniel Umfleet, Founder & CEO of Kindbridge Behavioral Health.

Seth Young, who currently serves as Chief Executive Officer of High Roller, is a current shareholder, member of the Board of Advisors, and former member of the Board of Directors at Kindbridge.

The post High Roller Technologies Signs Letter of Intent with Kindbridge Behavioral Health to Support Responsible Gambling in Ontario appeared first on Americas iGaming & Sports Betting News.

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