Canada

The first-ever survey of online gaming connectivity finds gamers quit in droves when experiencing latency issues

Published

3 years ago

July 12, 2022

An independent survey by Canadian start-up Edgegap of 2,000 US and UK-based gamers set out to find to what degree issues including latency and lag impact their gaming experience, delivering the first report dedicated to understanding the state of latency in online games

Edgegap, a Canada-based startup and pioneer in edge computing industry & infrastructure automation, today unveiled unique research examining gamers’ experiences and frustrations around online connectivity. The report, Online Gaming Connectivity Report 2022, draws insights from an in-depth survey of 2,000 regular gamers in the UK and USA across console, PC and mobile, asking them to share their top frustrations when it comes to the performance of online games and how they perceive key issues like lag and latency.

Virtually all (97%) of gamers who took the survey had experienced lag at some point, and half (50%) said that lag and latency were their top frustration. More worryingly for game companies was the 51% of respondents who blamed their latency issues on a game’s developers or the company managing the servers, showing that reputational damage is a real risk. Many of the findings suggest that not enough is being done to ensure a smooth gaming experience for many players.

Edgegap partnered with an independent research firm Bryter in order to capture unbiased information from over 2000 gamers based in the UK and USA. The gamers were aged 18-55 and regularly played popular online games like Fortnite, Call of Duty and Minecraft, with a near-even split across PC, mobile and console. The respondents chosen for the research played online games on average for between eight and nine hours every week.

Key findings:

39% of gamers find latency issues to be their top frustration, with pay-to-win mechanics (38%) and online toxicity (30%) coming close behind
42% of the gamers we spoke to told us latency issues stop them from playing as much as they’d like
While many gamers try quick fixes to solve the issue, 44% of gamers stop playing and try again later, and nearly a quarter (24%) quit and play something else
51% of gamers blame latency issues on the game developers or the company managing the servers
20% of gamers experience latency issues frequently, with the problem even more prevalent on mobile (30%)

The report also reveals the most frequent ways players responded to latency issues – such as stopping playing, switching games, or shortening their playtime. Game companies could be losing significant revenues because players are switching to different titles due to poor network infrastructure – especially since many games are now built around a games-as-a-service model which relies heavily on different monetisation strategies, like in-game purchases.

“Given this is the first research of its kind, it’s fascinating to finally see tangible data confirm what we’ve always suspected; that even today, lag and latency are ubiquitous issues in gaming,” said Mathieu Dupurré, CEO and Founder of Edgegap. “The data has shown in no uncertain terms that latency issues have a big impact on gamers’ enjoyment and they often simply stop playing when they encounter latency and will blame the gaming companies or service providers. I hope this report serves as a wake-up call to the industry to make a renewed drive to improve their network infrastructure.”

The survey also turned up some interesting disparities across demographics. For example, latency was ranked as more of an issue for female gamers, but they are less likely than male gamers to invest in new hardware to combat the problem. Equally, younger players (18-24) are less likely to invest in new hardware but are more likely to quit a game session compared to their older counterparts.

Barbarossa Dragon Empire

Peter & Sons Expands Ontario Footprint with Major Casino Time Content Deal

Published

20 hours ago

January 6, 2026

Wladimir P.

peter-&-sons-expands-ontario-footprint-with-major-casino-time-content-deal

Peter & Sons, the innovative iGaming studio known for its signature artistic flair, has secured a landmark content agreement with Casino Time, a leading homegrown operator in Ontario.

Delivered through Light & Wonder’s premier aggregation platform, the partnership brings Peter & Sons’ library of indie-inspired titles to CasinoTime.ca. This move aligns with Casino Time’s strategy to consolidate its market-leading position as it expands its offerings from slots, live casino, and bingo into a soon-to-launch sportsbook.

Pushing Boundaries in the Ontario Market

Ontario has rapidly evolved into one of the most dynamic and regulated iGaming jurisdictions in North America. Through this deal, local players gain access to Peter & Sons’ most successful recent launches and seasonal hits:

Barbarossa Dragon Empire: The high-stakes third installment in the studio’s flagship franchise. This Asian-themed sequel features the “Multiplier Cannon” and a massive 40,000x win potential.
Zombie Road: A post-apocalyptic adventure on a 5×3 grid with 243 ways to win, featuring cascading reels and persistent multipliers that can reach 20,000x.
Bad Santa: A subversive, gothic-horror take on the holiday season, utilizing a Scatter Pays system and “Multiplier Jumps” for a high-volatility experience.

A Shared Vision for High-Art Gaming

Peter & Sons has carved out a unique niche in the industry by blending meticulous game mechanics with world-class art and storytelling. Partnering with Casino Time—an operator celebrated for its Canadian heritage and focus on premium player experiences—marks a significant milestone for the studio’s 2026 roadmap.

“Ontario has long been a major focus for us, and partnering with Casino Time marks an exciting milestone for our expansion,” said Yann Bautista, Founder and Commercial Director at Peter & Sons. “Their commitment to top-tier entertainment aligns perfectly with our bold vision.”

Jeffrey Holmes, COO of Casino Time, added: “We are thrilled to partner with Peter & Sons. Their distinctive artistic style and highly engaging gameplay represent a major step in expanding the premium entertainment we offer to our players.”

The post Peter & Sons Expands Ontario Footprint with Major Casino Time Content Deal appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Barbarossa Dragon Empire

Peter & Sons Bolsters Ontario Presence with Landmark Casino Time Content Agreement

Published

20 hours ago

January 6, 2026

GamingAmericas.com

peter-&-sons-bolsters-ontario-presence-with-landmark-casino-time-content-agreement

Innovative iGaming studio Peter & Sons is set to enhance its position in Ontario after signing a landmark content agreement with Casino Time, one of the region’s most respected operators.

The agreement, delivered in collaboration with Light & Wonder, represents a natural move for either party, with the operator’s flagship site CasinoTime.ca offering a broad selection of casino games including slots, live casino, and bingo. There are also plans afoot for a Casino Time-powered sportsbook as the site looks to consolidate its market-leading position and diversify its content offering.

Ontario has fast emerged as one of North America’s most dynamic, progressive iGaming regions. The state’s players can now enjoy a range of Peter & Sons fan favorites including the recent flagship launch Barbarossa Dragon Empire – the third installment in the popular series – along with seasonal offering Bad Santa and the undead antics of Zombie Road.

Renowned for its catalogue of indie-inspired creations, offbeat characters, and meticulously crafted game worlds, Peter & Sons continues to push boundaries in slot design and entertainment. By joining forces with Casino Time – a platform celebrated for its proud Canadian heritage and commitment to delivering superior experiences – the studio looks forward to building a long-term, mutually beneficial relationship.

Yann Bautista, Peter & Sons Founder and Commercial Director, said: “Ontario has long been a major focus for us, and partnering up with Casino Time marks an exciting milestone for our expansion in the region. Their commitment to delivering top-tier entertainment aligns perfectly with our bold vision, and we’re looking forward to sharing some of our most beloved titles with the Casino Time’s audience.”

Jeffrey Holmes, Chief Operating Officer of Casino Time added: “We are thrilled to partner with Peter & Sons, a studio renowned for its distinctive artistic style and highly engaging gameplay. As we continue to cement our leading position in the Ontario market, this agreement represents a major step in expanding the premium entertainment we offer to players.”

The post Peter & Sons Bolsters Ontario Presence with Landmark Casino Time Content Agreement appeared first on Americas iGaming & Sports Betting News.

Canada

Group from Ts’elxwéyeqw Tribe and Great Canadian Entertainment Announce Agreement for the Acquisition of Elements Casino Chilliwack

Published

2 months ago

November 12, 2025

GamingAmericas.com

group-from-ts’elxweyeqw-tribe-and-great-canadian-entertainment-announce-agreement-for-the-acquisition-of-elements-casino-chilliwack

Great Canadian Entertainment and a consortium group of certain communities from the Ts’elxwéyeqw Tribe, through an entity affiliated with Ts’elxwéyeqw Tribe Management Ltd. (the “Ts’elxwéyeqw Group”), announced that on November 7th, 2025, they entered into a definitive agreement for the purchase by the Ts’elxwéyeqw Group from Great Canadian Entertainment of Elements Casino Chilliwack, one of the premier gaming and entertainment destinations in the Fraser Valley region of British Columbia.

The Ts’elxwéyeqw Tribe constitute seven First Nation communities and are the First People of the Chilliwack River watershed. The transaction represents a transformational milestone for the communities within the Ts’elxwéyeqw Group.

Elements Casino Chilliwack serves guests across the Fraser Valley and is Chilliwack’s top destination for gaming and entertainment, featuring over 300 slots, live and electronic table games, bingo, dining, live entertainment and more.

The closing of the transaction remains subject to customary closing conditions and the receipt of regulatory and other approvals. Under the terms of the definitive agreement, Great Canadian Entertainment will continue to provide transitional services and support to the Ts’elxwéyeqw Group for a period following closing.

“This purchase marks an exciting milestone for our Nations and for the entire territory. By coming together in partnership, we are not only investing in a strong business opportunity, but also in the future of our people. The revenues generated through this acquisition will help strengthen our communities, create new opportunities, and ensure our Nations continue to play a leading role in the local economy. Additionally, we believe that local community-based ownership of Elements Casino Chilliwack will further strengthen the broader Fraser Valley community and economy. It’s a proud moment that reflects how Indigenous leadership and collaboration can build a stronger, more inclusive future for everyone,” said Chief David Jimmie, Chief of Squiala First Nation and President of Ts’elxwéyeqw Tribe Management Ltd.

“We are very excited to have entered into this agreement with the Ts’elxwéyeqw Group. We have had the privilege of being part of the Chilliwack community since we opened Elements Casino Chilliwack in 2012, and we believe that under the Ts’elxwéyeqw Group’s stewardship, the business will begin an exciting new chapter. For the team members and guests of Elements Casino Chilliwack, and the local community, we can think of no better owner for the business. We look forward to the closing and then working with the Ts’elxwéyeqw Group team during the transition period,” said Matt Anfinson, CEO of Great Canadian Entertainment.

McCarthy Tétrault LLP is acting as legal advisor and KPMG Corporate Finance Inc. is acting as financial advisor to the Ts’elxwéyeqw Group. McMillan LLP is acting as legal advisor to Great Canadian Entertainment.

The post Group from Ts’elxwéyeqw Tribe and Great Canadian Entertainment Announce Agreement for the Acquisition of Elements Casino Chilliwack appeared first on Americas iGaming & Sports Betting News.