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Integration in 2 weeks: How does BGaming improve B2B support service work?

BGaming studio has brought its approach to support service work up to date by offering a new concept of a Help center for clients. That allowed the studio to improve interaction with partners and at the same time significantly accelerated the integration processes with new clients. One of the latest examples is the integration of BGaming and the aggregator platform Lotre that took just 2 weeks.
“Along with a diverse portfolio of engaging products, easy and fast integration is one of the key requirements for casino games suppliers. If you can offer it, you have an advantage. That’s why we launched the Help Center. We successfully tested it when we received the MGA license, and at once a lot of new projects appeared in the pipeline. Now we expect a Greek license, and we have no doubt that we will be able to work with clients from this region efficiently,” comments Alexandr Shavel, Head of BizDev Department at BGaming.
The changes have affected all stages of the support service making it more convenient and flexible for both aggregator platforms and operators. The approach is focused on deep learning of the client’s environment in each particular case and further analysis of its needs and technical requirements. It helps to have all bases covered and provide the solution for any challenge in advance.
“We carry out internal deep learning sessions with the help of our devs, so the support team can understand how our games work from the inside out and gain more and more experience in tricky situations. Moreover, we’re always open to suggestions on how to improve our backend (and not only backend, when it comes to post-integration support!) to make the experience more and more advantageous to all parties”, highlights Hanna Stsiakolenka, Technical Account Manager Team Lead at BGaming.
BGaming has successfully completed the integration into 7 reputable aggregator platforms since the beginning of the year, which allowed the provider to go live with many fiat and crypto casinos.
“We are currently working with 5 more aggregators to integrate BGaming’s portfolio into them. But the most important thing is that today we can take on an even larger number of projects at the same time and this will not affect the quality of the service”, Hanna Stsiakolenka further notes.
In recent months, BGaming has integrated into such respected aggregators as Betconstruct, EveryMatrix, Tipobet365, and others. Thus, the studio’s portfolio became available at Parimatch, GrandCasino, and many more popular projects.
BGaming is a fast-growing game provider converting gaming into gaming. Thanks to an expert team and a player-driven approach the studio creates innovative and engaging products featured on reputable platforms and 300+ online casinos worldwide. BGaming is the world’s first to support cryptocurrencies and offer Provably Fair games. Today the brand’s portfolio includes 60+ products with HD graphics and a clear user interface for every device.
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Australia
RTG Announces Evive Australia as the First Innovation to Take the Stage at Pitch!

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Regulating the Game (RTG) has announced Evive Australia as the first innovation to take the stage at Pitch! – part of the annual RTG gathering in Sydney in March.
The event will take place at the famous Sydney Opera House on 9 March 2026, as part of the sixth edition of the international regulatory and industry conference.
Evive is an app designed to help people change how they play or seek support for gambling harms. Created by Sam DeMello, a tech specialist drawing on his lived experience of gambling harm, and supported by Jay Robinson, a safer-gambling expert with over two decades of harm-minimisation and prevention experience, Evive Australia aims to deliver personalised tools, resources and pathways for anyone seeking to reduce risk or access help.
“Evive brings together real-world experience, clinical expertise and technology to create an accessible and credible platform for change. Pitch! was conceived to spotlight exactly these kinds of innovations – ideas that challenge convention, improve safeguards and reimagine the future of regulation and industry practice,” said Paul Newson, Principal at Vanguard Overwatch and founder of Regulating the Game.
“Evive isn’t just another app, it’s a bridge between lived experience, behavioral science and practical support. It shows that compliance and compassion can coexist, and when they do, everyone benefits. The app gives regulators and operators confidence in credible harm reduction tools, while giving people a safe, stigma free path to change,” Robinson said.
The post RTG Announces Evive Australia as the First Innovation to Take the Stage at Pitch! appeared first on European Gaming Industry News.
bet365
Hacksaw Gaming Goes Live with bet365 Brazil

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Celebrating yet another market expansion together, Hacksaw Gaming and bet365 are now live in Brazil, via Light & Wonder.
Currently sporting their very own superhero in the form of the branded Spinman slot, bet365 Brazil users can look forward to an array of Hacksaw Gaming slots becoming available very soon.
Hacksaw and bet365 already boast a long-standing partnership, with content live in a notable amount of markets, including Mexico, Ontario and the UK. This is yet another standout go-live that highlights both their relationship and their shared ambition of bringing innovative, quality content to users worldwide. By continuing to expand alongside industry leaders like bet365, Hacksaw reinforces its commitment to delivering boundary-pushing content to players worldwide, while strengthening its position as a key supplier in regulated markets.
A spokesperson at bet365 said: “We’re thrilled to extend our partnership with Hacksaw Gaming into the Brazilian market. Our players are always looking for fresh and engaging content, and Hacksaw’s portfolio has proven time and again to deliver exactly that. We’re confident this expansion will be a big hit with our growing audience in Brazil.”
Marcus Cordes, Operational CEO of Hacksaw Gaming, said: “Going live with bet365 in Brazil is a proud moment for us. Latin America is a key growth region for our industry, and to expand with one of the biggest names in the industry showcases the strength of our content and the trust we’ve built through our partnership. We look forward to entertaining new players with our unique and innovative titles.”
The post Hacksaw Gaming Goes Live with bet365 Brazil appeared first on European Gaming Industry News.
Africa
Shacks Evolution Announce Strategic Partnership with Moja Group

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Shacks Evolution Studios, a leader in mobile-first gaming innovation, has announced a strategic partnership with Moja Group Inc., the parent company of Mojabet, one of Africa’s top online betting platforms.
This collaboration aims to redefine Africa’s iGaming experience through locally inspired, high-performance digital entertainment. As part of this partnership, Shacks Evolution Studios is launching two exclusive instant games: Mojawheel and Moja Citadel fully customised for Mojabet users.
These titles will be accompanied by a broader rollout of Shacks Evolution’s instant games portfolio, now accessible to audiences across multiple African markets.
“At Shacks Evolution Studios, we believe in creating games that resonate with the environment and culture of the people playing them. This partnership with Moja Group allows us to bring cutting-edge gameplay to millions while staying true to the realities of Africa’s digital landscape, including low network availability and diverse cultural tastes,” said Kwame Mensah, CEO of Shacks Evolution Studios.
“This collaboration is about more than just gaming, it’s about celebrating African creativity and delivering world-class entertainment with a local touch. By working closely with Shacks Evolution Studios, we are offering our Mojabet users something truly unique, games that feel like they were made just for them,” said Amina Diallo, Chief Marketing Officer at Moja Group Inc.
The post Shacks Evolution Announce Strategic Partnership with Moja Group appeared first on European Gaming Industry News.
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