Canada
Celebrating a milestone: welcoming back Canada’s gaming industry!

The Canadian Gaming Association is thrilled to be able to say “welcome back” as Canada’s gaming industry slowly begins to re-open. First up are Alberta and Nova Scotia, who announced that they will allow charitable gaming centres and casinos to open their doors to employees, customers, charities and communities. This is a milestone worth celebrating.
As you are well aware, in mid-March, Canada’s gaming service providers worked in cooperation with provincial governments to close down all casinos and casino amenities – restaurant, hotels, entertainment, and conferences and meetings – as we are a part of the broader hospitality and tourism industry.
We supported taking whatever steps were necessary to slow the spread of COVID-19 and to keep our employees, customers, and communities safe and healthy, and that is the same commitment we are making to re-open our facilities.
The Canadian gaming industry is uniquely qualified to implement enhanced health and safety measures as we are the most highly regulated industry in the hospitality sector, and gaming sites implement operating standards that cover all facets of our operations on a daily basis.
We follow rigorous standards for health & safety and have a strong culture of compliance, as required by provincial regulatory frameworks set out by regulators. This is how we do business.
Regardless of where we are located, every service provider across Canada has created a detailed health & safety plan that will be implemented before facilities re-open and will be used to help keep people safe as we learn to live and work with COVID-19.
We are also working cooperatively with our provincial partners – regulators, lottery corporations, public health agencies – to ensure that we have a coordinated effort that demonstrates our unwavering commitment to health & safety.
The Canadian gaming industry is a large, mature industry that is present in every region of the country and generates significant benefits and activities across the broader Canadian economy.
Legalized gaming continues to be a pillar of the broader hospitality industry and raise significant non-tax revenues to fund key government programs and initiatives. Cities with casinos augment the tourism and convention industries and help transform the local tourism sector by driving new and greater volumes of local, domestic and international visitation.
We have approximately 100,000 front line employees who could not come to work during the government-mandated shutdown. We look forward to welcoming more service providers, employees, charities and customers back over the weeks and months to come.
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Canada
LuckyStart Casino Adds New Payment Method

LuckyStart Casino has announced the addition of a new payment method – Interac – available for all players in Canada, in order to make it easier for their customers to fund their account balance and cash out their winnings quickly.
The brand is aware of the popularity of this payment method amongst Canadian players, and hence, it has decided to add it and enable flexible deposit and withdrawal limits, in order to be considered as the best Interac casino in Canada, especially since the brand is also releasing Interac-exclusive bonuses and promotions.
Furthermore, LuckyStart has announced flexible limits for deposits and withdrawals, to make it easier for players to fund their account balance and cash out their winnings, offering instant approval and same-day processing, which are traits that LuckyStart believes are going to position it as the best Interac casino in Canada.
LuckyStart now supports Interac on the desktop and mobile website, offers exclusive bonuses for Interac bonuses, as well as instant withdrawals, and unrestricted access to their catalog of 5000+ real money games.
LuckyStart believes there is no better way to celebrate an accomplishment in the online gambling world than by launching new bonuses and promotions. That’s why the brand has released a new welcome bonus package for all players who deposit via Interac, as LuckyStart envisions becoming the best Interac casino in Canada.
This new welcome bonus package available for all Interact deposits rewards players with up to $4800 in free bonus money across their first 4 deposits, along with 400 Free Spins. When compared to the welcome packages offered by other Interact casinos, LuckyStart stands out with the biggest offer currently available.
The post LuckyStart Casino Adds New Payment Method appeared first on Gaming and Gambling Industry in the Americas.
Alcohol and Gaming Commission of Ontario
Titanplay Re-launches in Ontario

Titanplay, a fully licensed and regulated online gaming platform by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario (iGO), announced its official re-launch in the Canadian province. This strategic re-entry introduces a refreshed experience tailored to Ontario’s dynamic audience of online casino players and sports bettors.
The re-launch marks a new chapter for Titanplay, with significant upgrades to its casino and sportsbook. Designed for Ontario residents, the new platform delivers a secure and compliant online gaming environment to casual players, strategic bettors, and high rollers alike.
Titanplay now offers an expanded library of certified casino games, including popular slots, live dealer tables, and exclusive titles from leading industry providers. The integrated sportsbook provides real-time odds and wide-ranging markets – from NHL and NBA to international soccer, tennis, and more. Players can enjoy faster performance, improved mobile access, and responsible gaming tools aligned with Ontario’s regulations, whether they prefer placing bets or spinning the reels.
The Titanplay’s platform is optimized for both desktop and mobile devices, offering seamless navigation and secure transactions. The 24/7 customer support, intuitive account management, and localized payment options round out the updated user experience.
Operating within Ontario’s regulated iGaming framework, Titanplay adheres strictly to all AGCO and iGO compliance requirements. This re-launch is more than just a platform update; it’s a commitment to local Ontario players who deserve fairness, choice, responsible gaming environment, data protection, and accountability from their gaming provider.
Titanplay is now live and accepting registrations across Ontario. Players must be 19 years of age or older and reside within the province to access the platform.
The post Titanplay Re-launches in Ontario appeared first on Gaming and Gambling Industry in the Americas.
AGCO
AGCO takes action to remove unapproved gambling machines from Ontario convenience stores

The Alcohol and Gaming Commission of Ontario (AGCO) is continuing its efforts to combat unregulated gambling and protect the public. As part of these efforts, the AGCO took steps this week to revoke the lottery seller registrations of a number of retailers in the GTA that were found to be offering unapproved electronic gambling machines under the Prime Slot brand.
The AGCO regulates all gambling in the province of Ontario to ensure gambling products and gaming sites are held to high standards of game integrity, player safety, and the protection of minors and vulnerable individuals.
Over the past decade, unregulated gaming machines have increasingly proliferated across North America. While they largely rely on chance like traditional slot machines, manufacturers have claimed they are games of skill and have installed terminals in convenience stores and other locations where gaming machines would otherwise be prohibited.
The AGCO will continue to take every action within its authority to protect the public against the risks that these unregulated machines pose – particularly in locations easily accessible to children and youth.
A registered lottery seller served with a Notice of Proposed Order to revoke their registration has the right to appeal the AGCO’s action within 15 days to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Unapproved gambling machines have no business being in convenience stores or other locations, particularly those that are available to children and youth. ” – Dr. Karin Schnarr, Chief Executive Officer and Registrar, AGCO
Background:
Under Section 10(b) of the Gaming Control Act, the Registrar shall refuse to register an applicant as a supplier or to renew the registration of an applicant as a supplier if there are reasonable grounds to believe that the applicant will not act as a supplier in accordance with law, or with integrity, honesty, or in the public interest.
Under Section 12 of the Gaming Control Act, the Registrar may propose to suspend or to revoke a registration for any reason that would disentitle the registrant to registration or renewal of registration under section 10 if the registrant were an applicant.
The post AGCO takes action to remove unapproved gambling machines from Ontario convenience stores appeared first on Gaming and Gambling Industry in the Americas.
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