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Switching to remote working is hard, here is some help to keep you performing well
You are becoming a virtual team member and you know it!
The recent events have pushed us all to move our job and business activities to our home and even if some of you out there might have already been using up-to-date hardware and software even from your home, but not all businesses are prepared to shift that fast.
This the reason why some companies still require their team to be at the office daily in order to sustain their business.
The IT professionals might understand and are living their best days, but we need to understand that transferring the working environment in the homes of the employees isn’t as easy as it looks.
We must also mention the fact that this transfer is happening in a very short period and tech support is essential. I might add, it is so essential that the future of the business depends on it.
When moving our team’s activities to their homes, I’ve understood that this involves many questions among which also productivity and understanding the environment.
As I’ve mentioned earlier, tech support is the most needed, in the scope of understanding your environment, your systems, the interconnection of the systems which are a must for day to day work. You also need to establish a well-defined connection with your employees to ensure business continuity without problems.
Moving your business’s activities to more than one location brings some data security and non-performance threats. This is all happening while you are ensuring business sustainability. Besides setting up extra cybersecurity settings and software, you might be dealing with VPN settings which might sometimes create problems for your employee to connect due to wrong system configuration.
I know that most of the companies have an IT department, but in some cases, you as a business owner have to deal with setting this up at the most rapid time possible.
Not to mention, that the IT departments are dimensioned to handle the office work and not having hundreds or thousands of employees switching to work from home in 24 hours.
So, while setting up things for our small team of 5 and an additional setup done by our team in India, I was thinking that if I am having a hard time with this, imagine how large companies are seeing now issues that they haven’t predicted.
Then it came to me that this is why tech support and service desk service companies exist and we have a great partner from which we can get advice from.
The tech support and service desk service companies are providing ad-hoc advice and services for enabling companies to continue the business and minimize the effects of the preventive measures due to COVID-19.
The support enables solving trivial and complex problems that employees are facing with software and systems in use and take the load of the companies’ IT departments
As you can see, I’ve only used the diseases’ name once J
I think that during this crisis we must help each other even if we are sometimes competitors in business and while the IT support now is an imperative part of your daily routine, we can adapt by using some of the services which were created just for that.
Hope this advice helps and you can find the right partner to help you with these tasks. Having trusted contacts, I can recommend trying the services offered by IT Labs.
Adam Pentecost Director of Customer Success at Gaming Corps
Gaming Corps inks strategic UK deal with MrQ
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Gaming Corps – a publicly-listed game development company based in Sweden, has announced a new partnership with UKGC-licensed operator MrQ, marking another confident step in growing its UK presence.
Since launching in 2018, MrQ has built a reputation for doing things on its own terms. The operator already boasts a lobby of over 1,000 games, curated with a focus on fun over fuss, and is one of the few online casinos to offer no wagering requirements. It’s a setup that has resonated strongly with UK players and makes MrQ an ideal home for Gaming Corps’ vibrant, personality-driven portfolio.
Through the partnership, MrQ players will gain access to a wide range of Gaming Corps titles, including high-tempo favourites such as 3 Pigs of Olympus Bonus Pot, Fishing Pro: Reel Collect, 3 Pots of Potions and Wild Woof. More releases are already lined up, including upcoming titles built around the studio’s crowd-pleasing mechanics.
These dynamic titles are already resonating with players in multiple regulated markets, and the new collaboration will ensure UK audiences can enjoy the same mix of bold visuals, quick-hit gameplay cycles and rewarding bonus features.
Adam Pentecost, Director of Customer Success at Gaming Corps, said: “We’ve been focused on growing our footprint in the UK for some time, so partnering with MrQ is a fantastic step forward. Their approach to casino entertainment is refreshing and player-first, which makes them a great match for our content. We’re thrilled to see our titles land on their platform and to continue building momentum in the UK together.”
Daniel Pascoe, Senior Casino Manager at MrQ, added: “Gaming Corps is producing some of the most distinctive content in the market right now. Adding their games broadens our selection and gives players more great options to enjoy. We’re very pleased to welcome them into the MrQ fold.”
The post Gaming Corps inks strategic UK deal with MrQ appeared first on European Gaming Industry News.
Australia
BetMakers and Kiron Interactive Launch Virtual Racing Through the BetMakers API
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BetMakers and Kiron Interactive Launch Virtual Racing Through the BetMakers API
BetMakers Technology Group is pleased to announce the successful launch of its new partnership with Kiron Interactive, a global leader in virtual sports and number games. Kiron’s full suite of virtual horse racing, greyhound racing, and harness racing content is now fully integrated and available through the BetMakers CoreAPI.
The completed integration enables BetMakers’ global network of wagering operators to activate Kiron’s market-leading virtual racing content directly within their existing BetMakers setup. This delivers high-frequency, always-on racing products that complement live racing, enhance customer engagement, and drive incremental turnover.
“Kiron has built a reputation as a world-class provider of virtual racing content, and we’re excited to bring their high-quality, high-frequency products directly to our operator network,” said Joey Carroll, Director of Business Development & Partnerships at BetMakers. “With the integration now live, our partners can switch on virtual racing immediately and seamlessly expand their racing offering across all three codes.”
Steven Spartinos, Co-CEO at Kiron Interactive added: “Kiron’s focus has always been to give operators content that fits the way people play today. Virtual racing delivers fast, session-based entertainment that complements the live schedule and keeps audiences connected on their own terms. Integrating with BetMakers opens that experience to a broader network through a single, streamlined API. It strengthens our reach and gives operators a practical way to grow their racing portfolio with reliable, always available content.”
With virtual racing now available via a single, modern API alongside BetMakers’ global racing content, fixed-odds pricing, and tote solutions, operators can offer an even more comprehensive racing experience without any additional platform complexity.
Operators interested in enabling virtual racing can contact their BetMakers Account Manager for activation details.
The post BetMakers and Kiron Interactive Launch Virtual Racing Through the BetMakers API appeared first on European Gaming Industry News.
Balkans
Bragg Gaming Wins Online Platform of the Year at BEGE Awards 2025
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Bragg Gaming has won the “Online Platform of the Year” Award at the BEGE Awards 2025.
Bragg’s Player Account Management (PAM) platform for online casino, sports betting and lottery operators is designed to enhance the player journey, with the tools to grow numbers, maximise revenue, boost engagement, all while putting the player first.
What makes the Bragg PAM stand out? Here’s just a few highlights:
• Next-Generation Automation
• Predictive Insights
• Stability
• Fully Personalised Experiences
“We’re grateful to BEGE and the judging panel for recognising our work and celebrating the progress we’re making across the industry. And a huge thank you to our team and partners for helping us deliver a platform that truly understands the player,” the Company said.
The post Bragg Gaming Wins Online Platform of the Year at BEGE Awards 2025 appeared first on European Gaming Industry News.
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