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What Are the Gambling Trends to Follow in 2020?

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With fast evolving technology, it’s often “follow the pace or die” in all industries around the world. Such is the case in Europe’s gaming industry where new trends are being created every year and companies that don’t adapt disappear rapidly. What will be those trends in 2020? Here is a brief recap.

Live Dealers and Brand New Exclusive Games

Just like on http://www.betiton.com, the industry is seeing an increase of live dealers for card games as well as roulette and crap tables. Why? It is a way to increase players’ trust in the online casino process, since many persons do not believe in random number generators. Is it working? Very well indeed! Ever since they have adopted them, the live dealers have brought in a brand new clientele to online casinos. It certainly seems that seeing a real person place a card on a table, turn the roulette and throw dices is convincing enough to reassure the users!

As to what exclusive games bring to gaming online, we only have to look at other industries to understand that exclusive perks is a trend in most of them, from clothing to entertainment. Sometimes, these games have a particular design, add prize pools or even feature well know personalities from the music or cinema industries. No doubt that these 2 trends will continue in 2020.

A Safer Environment with Responsible Gaming

These days, it is very uncommon to discover scam casinos online. This is partly due to an increase of awareness into responsible gaming, which the major actors from the industry have been pushing forward for a few years now, but also because of new technologies such as “Fair Go Casino” Login, protecting the players. It should also be noted that new online casino reviews websites have shown-up on the Internet, bringing e-reputation in this industry to the same level as others before them. Here are a few of the novelties which make online casinos safer for its users:

  • Two-factor authentication and advanced login, which include facial recognition
  • The possibility of faster withdrawals
  • The KYC Processes (Known Your Customer)
  • Legal compliance

Increase in Mobile Gaming

Today, all good companies have an app to go along with their website. This revolution is also taking place in the online gaming industry in Europe. The real challenge in this case, is to be able to adapt the visual elements of the games to much smaller screens while still being able to keep the thrill that comes with playing. Let’s bet that they will find a solution to that one quite rapidly…

AI

Despite AI’s Rise, Fraud Teams Keep Growing — SEON 2026 Report

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SEON, the command centre for immediate Fraud Prevention and AML Compliance, has unveiled AI Reality Check: 2026 Fraud & AML Leaders Report, the second iteration of its sector research, derived from a worldwide survey of 1,010 leaders in fraud, risk, and compliance spanning payments, fintech, financial services, retail, eCommerce, and gaming.

The figures reveal an unforeseen narrative: AI is ubiquitous, yet operations are not becoming easier to manage. Currently, 98% of organizations utilize AI in fraud and AML processes, with 95% expressing confidence in its effectiveness; meanwhile, headcount plans rose from 88% to 94% year-over-year, and 83% anticipate budget increases in 2026.

Complexity Is Surpassing Automation

AI has not lessened the workload — it has revealed the extent of work that has always existed. Fraud losses are increasingly approaching revenue growth, threats are advancing more rapidly, and disjointed systems restrict the true potential of AI at scale. Key year-over-year shift:​

Leadership’s confidence in their teams’ performance is lagging. The number of leaders who disagreed with the statement, “fraud losses are growing faster than revenue,”​ dropped by almost 40% from the previous year

 

Inside the Numbers:​

AI is baseline, not experimental​

  • 98% already integrate AI into daily workflows (only 2% still planning)​
  • 95% are confident AI can detect and prevent fraud (52% very confident)​
  • Top use case: AI/ML for transaction monitoring (30%)​

Fraud and AML investment keeps climbing​

  • 83% expect fraud/AML budgets to increase in 2026​
  • 94% plan to add at least one full-time hire (up from 88% in 2025)​
  • 85% plan to add a vendor, 49% plan to replace one​

Fragmentation is the bottleneck​

  • 95% claim “some integration” between fraud and AML systems​
  • Only 47% run fully integrated workflows; the rest rely on partial connections​
  • 80% say getting a unified view of data is challenging​

For many, time-to-value remains slow​

Only 10% go live in under two weeks​
38% take 1–3 months, 24% take 4+ months​
When implementations run long, top impacts include increased costs (52%) and prolonged fraud exposure (47%)​

Teams are growing, not shrinking​

94% plan to increase headcount despite automation gains​
85% see AI agents as support/augmentation, not replacement (only 12% see eventual replacement)​

Top fraud threats reported:​

  • Account takeovers: 26%
  • Promo/discount abuse: 18%
  • Return fraud: 18%​

“Fraud and financial crime were supposed to become more manageable as AI matured,” said Tamas Kadar, CEO and co-founder, SEON. “Instead, 2026 is the year leaders are confronting a more complicated reality. AI adoption is real, confidence is high, but the scale and pace of fraud — compounded by fragmented systems — continue to drive increased investment rather than reduced overhead. The bottleneck is no longer whether AI works. It’s everything around it: disconnected data, siloed teams, slow implementations. The organisations that pull ahead will be the ones that unify fraud and AML intelligence, shorten the distance between threats and controls, and treat integration as strategy, not plumbing.”​

Fast-Growing Companies Invest in Integration Early​

Organisations growing 51%+ are nearly twice as likely as slower peers to report that achieving unified visibility is “not very challenging.” They treat integration as infrastructure, not an IT project.​

What’s Next: From “Does AI Work?” to “Can We Trust It?”​

With adoption near-universal, the conversation is shifting to governance, explainability and accountability:​

  • 78% say decentralised digital identity will become central to fraud/AML​
  • 33% cite data privacy regulations (GDPR, CCPA) as the biggest external force shaping AML​
  • 25% point to criminals’ advancing use of AI and obfuscation techniques​

The post Despite AI’s Rise, Fraud Teams Keep Growing — SEON 2026 Report appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Ashley McCulloch Vice President North America at Evoplay

Evoplay Names Ashley McCulloch Vice President North America

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Evoplay, the acclaimed game development studio, has named Ashley McCulloch as Vice President North America, strengthening its strategic emphasis on growth throughout the US and Canada.

McCulloch has over 15 years of experience that includes land-based, VLT, and online gaming. She has occupied high-level commercial positions at IGT and Light & Wonder and most recently worked as Director of Account Management North America at Inspired Gaming Group, where she led strategic account development and assisted with new market entry projects.

In addition to her commercial success, McCulloch serves as a board member for Women in Sports and Events, is part of Global Gaming Women, and was recognized in the 2024 Emerging Leaders in Gaming 40 Under 40, highlighting her influence in the industry.

At Evoplay, McCulloch will lead partnerships, regulatory licensing, product launches, and broader business development efforts as the provider speeds up its growth in the North American market.

Evoplay has secured a significant presence in the area, launching in Ontario via collaborations with prominent operators in the province, such as BetMGM and Caesars Entertainment.

In November 2025, Evoplay made a notable initial move into the United States by joining the lottery sector in Washington DC, establishing a connection to the US online gaming landscape.

With McCulloch’s hiring, the company aims to leverage this momentum and continue its expansion throughout regulated US states.

Ivan Kravchuk, CEO at Evoplay, said: “North America represents one of the most exciting growth opportunities for Evoplay, and Ashley McCulloch’s appointment is a major step forward in realising our ambitions in the region.

“Her extensive experience across land-based and online gaming, combined with her track record in commercial strategy, makes her the ideal person to lead our efforts as we scale.”

Ashley McCulloch, Vice President North America at Evoplay, added: “I’m very excited to be joining the Evoplay team at such a pivotal moment in its growth journey.

“The studio has built a strong reputation for high-quality content, and I look forward to developing partnerships and driving sustainable growth across North America.”

The post Evoplay Names Ashley McCulloch Vice President North America appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Africa

VeliGames Secures SiGMA Africa’s Industry Rising Star Award

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VeliGames, a game aggregation platform from VeliTech, has received the Industry Rising Star award at the SiGMA Africa 2026 Awards, highlighting the platform’s swift innovation and significant influence on African iGaming.

The Industry Rising Star award highlights a developing company that displays remarkable potential, creativity, and influence, rapidly positioning itself as a forthcoming leader in the iGaming sector. It emphasizes VeliGames’ dedication to providing not just a content pipeline, but also genuine innovation and a comprehensive growth engine for operators in developing markets.

“Winning the SiGMA Africa Award for Industry Rising Star 2026 is a proud moment for our team. From day one, we built VeliGames with African operators in mind, combining local-fit content, practical tooling, and pricing that makes sense on the ground. We back it all up with hands-on operational know-how from working in the region. That’s what being a true content partner looks like.” Irakli Kakhidze, CEO at VeliGames.

Tailored for Africa’s infrastructure challenges, device characteristics, and user habits, VeliGames provides a performance-oriented casino content layer aimed at thriving in areas where conventional, high-bandwidth aggregation methods struggle. Rather than solely competing based on catalogue size, VeliGames prioritizes the key factors that genuinely contribute to casino success in Africa: speed, accessibility, conversion, and session stability.

The platform delivers content in a highly efficient, mobile-centric setting designed to function dependably amid variable connectivity, restricted device storage, and brief gaming sessions, assisting operators in ensuring seamless gameplay and enhanced player experiences on a larger scale.

Alongside curated third-party titles, the platform includes exclusive in-house content:

  • VeliPlay: bold, crash-and-fast titles built for immersion, retention, and high replay value
  • Heaven of 7: high-impact slot content designed for strong engagement, session after session

Visit VeliTech at Stand 096 from March 3-5 to learn why VeliGames was honored as the Industry Rising Star. Discover live game demonstrations, witness performance features in action, and learn how operators can create unique iGaming brands with a platform designed for regional requirements.

The post VeliGames Secures SiGMA Africa’s Industry Rising Star Award appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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