Latest News
AI-powered iGaming customer service firm Tugi Tark signs strategic partnership agreement with WebPrefer
The partnership will deliver smarter support for iGaming operators, including multilingual support, regulatory compliance, and elevated player experiences
Tugi Tark today announces a strategic partnership with WebPrefer, the Swedish software company behind the Wepam iGaming platform. The collaboration brings Tugi Tark’s AI-powered support software into WebPrefer’s core technology, offering iGaming operators a fully integrated solution for modern customer service.
As the iGaming industry faces increasing demand for multilingual support, regulatory compliance, and elevated player experiences, the integration of Tugi Tark’s AI-powered customer service software directly into the Wepam Player Account Management (PAM) system offers operators an innovative edge. This solution enables faster, smarter, and more scalable player support across markets.
WebPrefer’s Wepam platform is built with adaptability in mind, supporting multi-brand operations, CRM, rewards, responsible gaming, and real-time monitoring. By integrating Tugi Tark’s customer support software directly into its PAM system, WebPrefer delivers a plug-and-play solution for iGaming operators.
Harpo Lilja, CEO of Tugi Tark, said: “We are thrilled to partner with WebPrefer to bring smarter support to the iGaming world.This collaboration underscores our shared commitment to help operators create deeper connections with their players through AI-enhanced support.”
Mikael Lindberg Castell, Founder & CEO of WebPrefer, said: “Implementing Tugi Tark’s AI Agent support tool into our own PAM solution was a no-brainer for us. Assisting end users is fundamental to any business, and together with Tugi Tark we can now present a complete solution for iGaming operators. This partnership is one more way we’re making player care faster, smarter, and at scale.”
This partnership marks a significant milestone in both companies’ missions to modernize iGaming support and operational strategy. The integrated system is customizable, fast to deploy, and designed with regulatory frameworks in mind, ideal for operators scaling across brands, geographies, and languages.
The post AI-powered iGaming customer service firm Tugi Tark signs strategic partnership agreement with WebPrefer appeared first on European Gaming Industry News.
iGaming
SPRIBE to ruffle feathers with latest high stakes crash game, Pilot Chicken
SPRIBE, the studio behind the global crash hit Aviator, has introduced its latest high-risk release, Pilot Chicken — a fast-paced crash game built around extreme win potential and simple, nerve-testing gameplay.
The single-player title challenges users to guide Pilot Chicken safely across a busy road. As the character advances, the win multiplier rises continuously — but so does the danger of getting run over. Players must choose the perfect moment to cash out, balancing risk and reward for a chance to reach the game’s maximum multiplier of 1,000,000x.
Following the success of Aviator, which attracts more than 77 million unique monthly players, Pilot Chicken delivers the same quick-round format and decision-driven mechanics that appeal to both casual players and high-stakes bettors.
The game features adjustable volatility, allowing users to toggle risk levels from low to very high, with an RTP of 97%. A Free Bets bonus supports player engagement while offering operators an additional promotional tool. As with all SPRIBE titles, Pilot Chicken operates on a provably fair system to ensure transparency and trust.
Shalva Bukia, CPO at SPRIBE, said: “Pilot Chicken is a high-risk high-reward rush where players must carefully guide him from one side of the road to the other if they are to hit the game’s max win potential of 1,000,000x.
“As with Aviator, the gameplay is simple and the UX intuitive and easy to navigate. This means the learning curve is almost non-existent.
“Pilot Chicken is all about thrilling gameplay, combined with a bit of fun and plenty of agency, giving players a sense of control over the outcome of the game. This is a strong blueprint that we believe will see Pilot Chicken fly just as high as Aviator.”
The post SPRIBE to ruffle feathers with latest high stakes crash game, Pilot Chicken appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Canada
St8 launches in Ontario through partnership with Tonybet
Casino games aggregator and full-service technology provider, St8 has officially gone live in Ontario’s regulated market through a new partnership with international brand Tonybet.
Through the partnership, Tonybet gains access to St8’s casino games aggregation platform, offering a wide range of premium titles from leading providers through a single API, alongside bonusing and promotional tools, compliance and licensing solutions, advanced reporting and data capabilities.
Built as a single scalable platform, St8’s products are designed to help operators launch and grow across regulated markets with fast, flexible technology solutions while maintaining full compliance.
The agreement marks a further step in St8’s global growth strategy as the company continues to expand its presence across regulated jurisdictions.
Vladimir Negine, CEO at St8, said: “Going live in Ontario is an important milestone for St8 and reflects our continued commitment to growth in regulated markets. Since receiving our Ontario licence, we have focused on building strong local partnerships and delivering a platform that combines scalability, speed and compliance.
“As a respected international brand, Tonybet shares our commitment to building reliable solutions for regulated markets, and we look forward to working closely together as we continue to expand our presence in regulated jurisdictions worldwide.”
Kiryl Liudvikevich, Head of Product at Tonybet, added: “As we expand our presence in Ontario, it is important for us to work with technology partners that support continued growth while meeting the highest regulatory standards.
“St8’s platform gives us the flexibility to integrate a wide range of content and tools through a single connection, helping us scale smoothly while maintaining a strong focus on player experience.”
St8 continues to lead the way as a partner of choice for regulated markets. In addition to its Ontario licence, the company holds licences in key regulated jurisdictions like the United Kingdom, Sweden and Romania, among others.
The post St8 launches in Ontario through partnership with Tonybet appeared first on Americas iGaming & Sports Betting News.
BETANO
CT Interactive Partners with Betano.cz for Live Rollout
CT Interactive has unveiled its newest partnership with Betano in the Czech Republic, representing a significant advancement in the firm’s continuous global growth plan.
As a result of this collaboration, a selection of 30 exciting titles is now offered on the Betano.cz platform, enhancing the online gaming experience for players in the area. The collection includes several of CT Interactive’s most favored games, such as Win Storm, Wild Clover, 40 Treasures, Purple Fruits, and The Big Chile.
Through this launch, CT Interactive maintains its emphasis on offering content suited to local player tastes, reinforcing its dedication to delivering high-quality entertainment. The inclusion of these titles is anticipated to improve Betano Czech Republic’s collection, providing players with a varied and engaging gaming atmosphere.
“We are thrilled to extend our reach into the Czech market, which holds significant growth potential,” said Martin Ivanov, Chief Operating Officer at CT Interactive. “Our forward-thinking approach and understanding of local player preferences will be key as we work to redefine the online gaming experience in this region. We believe this partnership will create exciting opportunities for players and set a new benchmark for the industry in the Czech Republic.”
Monika Zlateva, Chief Commercial Officer at CT Interactive, added: “Building on our long-standing and strong relationship with Kaizen Gaiming across multiple markets, this collaboration enables us to deliver a fresh content tailored to player preferences. We are confident that CT Interactive’s titles will resonate with the audience and contribute to the overall gaming experience on Betano.cz.”
The post CT Interactive Partners with Betano.cz for Live Rollout appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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