Compliance Updates
Pollard Banknote Secures License to Supply Gaming-related Goods and Services In the UAE
Pollard Banknote Limited announced that it has been approved as a licensed gaming-related vendor by the General Commercial Gaming Regulatory Authority (GCGRA). The GCGRA is the federal authority that oversees the regulatory framework for all lottery and commercial gaming activities in the United Arab Emirates (UAE) and is responsible for ensuring the industry’s integrity and promoting responsible gaming.
This license authorises Pollard Banknote to provide gaming-related goods and services and reflects the company’s interest in supporting regulated lottery operators within the UAE. As a full-service lottery and gaming provider with operations in North America and Europe and lottery clients across the globe, Pollard Banknote’s family of companies offer a wide array of products and services to maximise revenue potential. This portfolio of offerings includes an array of impactful retail merchandising solutions from Schafer Retail Solutions +, engaging print products designed for non-traditional lottery retailers from American Games/International Gamco and forward-thinking digital products across a number of its companies. This is all in addition to Pollard Banknote’s innovative instant ticket products and manufacturing operations.
“We are very excited for the wide variety of opportunities this new license will afford Pollard Banknote. We are eager to foster a strong partnership in the UAE and introduce our portfolio of proven, innovative lottery and gaming products and services that will help boost revenue and support charitable causes,” said Doug Pollard, Co-Chief Executive Officer at Pollard Banknote.
The post Pollard Banknote Secures License to Supply Gaming-related Goods and Services In the UAE appeared first on European Gaming Industry News.
Compliance Updates
Digitain Secures Isle of Man iGaming Software Supplier Licence
Digitain has successfully secured an Isle of Man software supplier license.
This reflects the value Digitain has placed on stable institutions, credible oversight and long-term regulatory certainty — evidencing a clear signal that the Island remains a tier-one jurisdiction for serious, long-term gaming technology businesses.
Granted by the Isle of Man Gambling Supervision Commission (GSC), with Cavendish Trust and Digital Isle of Man supporting Digitain throughout the process, the licence further deepens the Island’s regulated supplier base and reinforces the Isle of Man’s proposition: a mature, well-regulated jurisdiction with a collaborative, high-standards approach to doing business.
Digitain is a leading global supplier of sportsbook and gaming technology to operators across multiple regulated markets, supporting both online and retail betting. With more than two decades of industry experience, the company is recognised for its scale, technical capability and enterprise-grade approach — making its decision to secure an Isle of Man licence a strong endorsement of the Island’s regulatory credibility and long-term stability.
Tim Johnston MHK, Minister for Enterprise, said: “Digitain is a significant player in the global iGaming industry, and its decision to secure an Isle of Man licence is a strong vote of confidence in the Island’s regulatory credibility and long-term stability. It demonstrates that the Isle of Man continues to attract serious, enterprise-scale technology providers who value high standards and regulatory certainty. We remain committed to supporting a future-focused iGaming sector that delivers sustainable, long-term economic value for the Isle of Man.”
With more than 20 years as a leading iGaming jurisdiction, the Isle of Man is recognised for proportionate, risk-based regulation, political and economic stability, and strong cooperation between Government, the GSC and industry — a combination that continues to attract high-quality businesses seeking a trusted base for regulated growth.
Shaun Corris, Director at Cavendish Trust, said: “We would like to congratulate Digitain on securing its Isle of Man licence. Supporting Digitain through the licensing process highlighted both the strength of the business and the calibre of the jurisdiction. Digitain’s decision to secure an Isle of Man licence reflects the Island’s continued appeal to established, international iGaming technology providers seeking long-term credibility and stability.”
Aida Vardanyan, Director within the Digitain group said: “The Isle of Man represents one of the most credible and mature iGaming jurisdictions globally and working under the oversight of the Isle of Man Gambling Supervision Commission has reinforced our confidence in the Island as a long-term base for our regulated operations.”
“The licensing process of Digitain’s Isle of Man entity, Blue Whale Limited, was rigorous, transparent, and constructive, reflecting the depth of regulatory expertise and institutional stability that the Isle of Man is known for. Cavendish Trust played a central role in this journey, providing exceptional guidance, regulatory insight, and operational support throughout the process. Their experience, professionalism, and deep understanding of both the jurisdiction and the global iGaming landscape were instrumental in achieving this milestone, and we look forward to continuing our partnership as we grow our regulated business from the Isle of Man.”
The post Digitain Secures Isle of Man iGaming Software Supplier Licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number
The National Council on Problem Gambling (NCPG) announced it has adopted 1-800-MY-RESET as the new National Problem Gambling Helpline number, designed to be memorable and easily accessible for the public. 1-800-MY-RESET is now live and operational to receive calls.
The adoption of the new number strengthens national visibility for the Helpline and supports NCPG’s ongoing network modernization efforts. 1-800-MY-RESET is neutral, non-stigmatizing, and user-defined, signaling that individuals can reach out for support at any point in their relationship with gambling. Calls to 1-800-MY-RESET will connect individuals to the National Problem Gambling Helpline Network, which serves as a single point of access to 24 contact centers across the US, staffed by trained professionals who meet internationally recognized helpline quality standards. The National Problem Gambling Helpline is available 24/7, is free and confidential, and provides support and referrals to local resources.
“Problem gambling support should never be limited to a single moment or a single definition of harm. 1-800-MY-RESET reinforces that the National Problem Gambling Helpline is available at any stage—whether someone is worried about themselves, concerned about a family member, or simply looking for trusted guidance. Making the Helpline number easier to remember is a practical, meaningful step toward reducing barriers to care,” said Derek Longmeier, President of the NCPG Board of Directors.
Nearly 20 million U.S. adults report experiencing at least one indicator of gambling-related harm in the past year, according to NCPG research. As legal gambling continues to expand across the US, NCPG is committed to ensuring help for a gambling problem is always available and accessible. Improving the memorability of the National Helpline number is part of a broader public awareness strategy to mitigate gambling-related harm by educating communities, reducing stigma, and bringing gambling addiction to the forefront of public health efforts nationwide.
“With gambling now more accessible than ever, the National Problem Gambling Helpline is a critical lifeline. Making the number easier to remember helps ensure people across the country can quickly connect with high-quality, confidential support when they need it,” said NCPG Executive Director Heather L. Maurer, MA, CAE.
The post National Council on Problem Gambling Adopts 1-800-MY-RESET as New National Problem Gambling Helpline Number appeared first on Americas iGaming & Sports Betting News.
Compliance Updates
Finland Govt Looks at Whether Scratchcards can be Gifted Again
Finland’s Interior Ministry is examining whether scratchcards might once again be allowed as gifts.
The investigation will consider whether winnings from a scratchcard could be claimed by someone other than the person who purchased the card.
At the start of 2024, scratchcards were brought under mandatory identification rules. Since then, recipients of gifted cards have been unable to redeem any prizes they potentially offer.
Parliament approved a new Lotteries Act in December. At the same time, legislators included a statement urging the government to explore ways to permit scratchcards to be given as gifts.
Christmastime is traditionally the biggest season for lottery scratch card sales in Finland.
The post Finland Govt Looks at Whether Scratchcards can be Gifted Again appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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