Australia
ACMA Imposes Fine of $500,800 on PointsBet
The Australian Communications and Media Authority (ACMA) has imposed a fine of $500,800 on PointsBet Australia Pty Ltd for breaching the e-marketing and gambling self-exclusion laws.
Investigations by the Australian Communications and Media Authority (ACMA) found that the company sent more than 800 messages that breached Australia’s spam laws.
PointsBet also contravened laws relating to BetStop – the National Self-Exclusion Register (NSER), by delaying closing accounts of customers who had registered and sending marketing messages to self-excluded persons.
Between September and November 2023, PointsBet sent 705 emails containing a direct link to its betting products without including an unsubscribe function.
The emails were mischaracterised by PointsBet as “non-commercial” despite promoting their services, making them subject to the spam rules.
PointsBet also sent seven marketing emails without recipient consent and 90 commercial texts that did not have sender contact information.
The NSER investigation found PointsBet sent 508 marketing messages to self-excluded individuals in August and September 2023. Under the NSER laws, people registered with the NSER must not be sent marketing materials from a licensed wagering service.
ACMA Chair Nerida O’Loughlin said there are no excuses for gambling companies that fail to understand their legal obligations given the risks to people experiencing gambling harms.
“It is deeply concerning that these failures have impacted PointsBet’s customers, some of whom had taken proactive steps to exclude themselves from online wagering,“ Ms O’Loughlin said.
“People signing up to the NSER are taking positive steps to remove online gambling from their lives. Their decision must not be compromised by companies like PointsBet.
“Wagering providers must also appropriately identify where messages promote or advertise their services and ensure that those messages comply with the rules, including the obligation to promote the NSER.”
The ACMA found that no excluded customers were able to place bets with PointsBet during the period investigated. The ACMA has accepted comprehensive court-enforceable undertakings from PointsBet committing it to reviews into its compliance with spam and NSER laws, actioning any recommended improvements and providing regular training for all relevant staff.
“This action should serve as a warning to all wagering providers that they must meet their legal obligations or face the consequences. We will closely monitor PointsBet’s compliance with its undertakings and with the spam and NSER laws,” Ms O’Loughlin said.
The imposition of a financial penalty was not available to the ACMA for the NSER breaches due to the complex and novel matters investigated. However, a failure to comply with an enforceable undertaking can lead to court-ordered financial penalties.
Compliance with interactive gambling safeguards and misleading spam messages are both current compliance priorities for the ACMA. This is the first enforceable action announced under the NSER rules, and businesses have paid more than $14 million in spam penalties over the last 18 months.
The post ACMA Imposes Fine of $500,800 on PointsBet appeared first on European Gaming Industry News.
Australia
SkyCity Announces Renewal of Queenstown Casino Licence
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SkyCity Entertainment Group Limited confirmed that the New Zealand Gambling Commission has granted SkyCity Queenstown Limited with a renewal of its casino venue licence for a further 15 years from 7 December 2025, pursuant to section 134 of the Gambling Act 2003.
SkyCity Chief Executive Officer, Jason Walbridge, said: “We’re delighted with this outcome. We look forward to continuing to play our part in Queenstown’s fantastic range of entertainment for both locals and visitors.”
The post SkyCity Announces Renewal of Queenstown Casino Licence appeared first on European Gaming Industry News.
AUSTRAC
AUSTRAC Cracks Down on Cryptolink for Late Reporting
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AUSTRAC has issued Cryptolink an infringement notice of $56,340 and accepted a court-enforceable undertaking that addresses the company’s AML/CTF deficiencies.
The action follows AUSTRAC’s Crypto Taskforce identifying late reporting of large cash transactions and weaknesses in the company’s money laundering and terrorism financing risk assessments.
AUSTRAC CEO Brendan Thomas said the package of infringement notices and the enforceable undertaking is designed to ensure useable intelligence does not slip through the cracks.
“The infringement notice addresses previous non-compliance around reporting and the enforceable undertaking seeks assurance that Cryptolink has improved its risk assessments and strengthened its AML/CTF controls,” Mr Thomas said.
“Crypto ATMs are one of the highest risk money laundering channels in Australia at the moment. They are being exploited by criminals to launder money and move scam proceeds. This is not conjecture. It’s what our Crypto Taskforce observed and has been backed up by the work of our law enforcement partners.”
As part of the enforceable undertaking, Cryptolink must engage third party reviewers to:
• validate whether the business has reported all required threshold transactions to AUSTRAC
• assess whether the business has implemented effective controls for large cash transactions
• review Cryptolink’s money laundering and terrorism financing risk assessment to ensure it is fit-for-purpose.
Cryptolink has fully cooperated with AUSTRAC and paid the infringement notice in full. Payment of an AUSTRAC infringement notice is not an admission of liability.
The enforcement action comes after intensive engagement with crypto ATM operators since late 2024.
Working in partnership with law enforcement, AUSTRAC’s Crypto Taskforce estimated that 85% of transactions made by the 90 most prolific crypto ATM users were the proceeds of scams and money mule activity.
“Scams are one of the biggest drivers of suspicious activity and criminals have been using crypto ATMs to move and cash out stolen funds,” said Mr Thomas.
A recently released Australian Institute of Criminology report found more than 40% of cybercrime victims are revictimised, often within months.
“With this in mind we want people to be cautious of making transactions to any wallet they don’t control and thinking twice in circumstances where someone asks you to deposit money into a crypto ATM.”
The second stage of the Crypto Taskforce is focussed on high-risk operations.
“Criminals don’t care how they hurt people, they care about making money,” said Mr Thomas.
“We want to work with the digital currency exchanges to harden the sector against exploitation but if operators don’t take this seriously, we will take action.”
The post AUSTRAC Cracks Down on Cryptolink for Late Reporting appeared first on European Gaming Industry News.
Australia
RTG Global Awards to be Presented During Regulating the Game 2026 Gala Dinner on 10 March 2026
Reading Time: 2 minutes
Momentum is building for the inaugural RTG Global Awards – a new global platform celebrating excellence in leadership, innovation and impact across the gambling industry.
Designed to spotlight those advancing integrity, safer gambling and sector resilience, the awards have attracted international attention from organisations driving meaningful reform and raising industry standards.
To be presented at the Regulating the Game 2026 Gala Dinner on Tuesday March 10, 2026 at the Sofitel Sydney Wentworth, the RTG Global Awards recognise excellence across leadership, safer gambling, compliance, technology innovation and community impact.
Paul Newson, principal at Vanguard Overwatch and founder of Regulating the Game, said the awards have struck a chord with the sector:
“There’s a genuine need to acknowledge those striving to lift standards and lead with purpose. The RTG Global Awards provide a platform to celebrate excellence, integrity, and innovation – and to champion those shaping a stronger, more sustainable industry.”
The RTG Global Awards feature six categories:
Leadership Voice – Recognising principled, reform-focused leadership that strengthens capability, trust and integrity.
Safer Gambling Champion – Celebrating initiatives that deliver meaningful harm minimisation outcomes.
Compliance Excellence – Highlighting uplift in AML, risk culture and regulatory compliance.
RegTech Solution of the Year – Showcasing technologies improving sector integrity and compliance.
Community Impact Initiative – Rewarding projects delivering tangible community benefit.
Emerging Leader – Spotlighting rising talent (under 40) driving positive change.
Nominations are now open – anyone can put forward a colleague, organisation or initiative that exemplifies leadership and impact.
The RTG Global Awards judging panel brings together internationally respected leaders with deep expertise across integrity, gambling law and safer gambling, including:
Khalid Ali, Chief Executive Officer, International Betting Integrity Association (IBIA)
Jamie Nettleton, Partner, Addisons, and former President, International Masters of Gaming Law (IMGL)
Tracy Parker, Vice-President, Policy, Standards & Accreditation, Responsible Gambling Council (RGC)
Together, they bring a wealth of global experience and insight to the judging process – ensuring the awards reflect genuine excellence, leadership and impact across the international gambling sector.
The post RTG Global Awards to be Presented During Regulating the Game 2026 Gala Dinner on 10 March 2026 appeared first on European Gaming Industry News.
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