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Andrew Cardno CTO of QCI

Quick Custom Intelligence (QCI) and Tulalip Resort Casino Announce Strategic Enterprise Partnership

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Quick Custom Intelligence (QCI) and Tulalip Resort Casino have announced a strategic enterprise partnership that will revolutionize the gaming and hospitality industry in the Washington market, setting the stage for a dynamic synergy between technology and hospitality.

With the software deployment underway, the cutting-edge QCI platform is poised to enhance operations, optimize service, and ensure guests enjoy an unparalleled entertainment experience at Tulalip Resort Casino.

James Ham Jr., Executive VP of Casino Operation for Tulalip Resort Casino, expressed his enthusiasm for the partnership, stating,

“We at Tulalip Resort Casino are thrilled to embark on this transformative journey with QCI. The QCI platform is a game-changer, and we believe it will not only streamline our operations but also elevate the level of service and entertainment we provide to our valued guests. With QCI’s innovative solutions, we are confident in our ability to deliver an unparalleled gaming experience in the Washington market. This partnership aligns perfectly with our commitment to excellence and innovation.”

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Andrew Cardno, CTO of QCI, echoed this sentiment, expressing his satisfaction with the newly formed partnership,

“At QCI, we value partnerships that are built on mutual respect, shared vision, and commitment. Our collaboration with Tulalip Resort Casino is the epitome of such a relationship. We’ve been deeply impressed by the Tulalip Resort Casino team, their passion for excellence, and their unwavering dedication to enhancing guest experiences. I’m proud and excited about the journey ahead and confident that together, we’ll set new standards in the Washington market.”

This landmark partnership illustrates both companies’ dedication to innovation, operational efficiency, and delivering premier guest experiences. As training commences in the coming weeks, QCI and Tulalip Resort Casino look forward to a future of mutual growth and industry-leading performance.

The post Quick Custom Intelligence (QCI) and Tulalip Resort Casino Announce Strategic Enterprise Partnership appeared first on Gaming and Gambling Industry in the Americas.

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Andrew Cardno CTO of QCI

Henry Wojtaszek, President & CEO of Batavia Downs Gaming & Hotel, “We are thrilled to have installed the QCI Enterprise Platform – Nimble Edition.”

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Batavia Downs Gaming & Hotel and Quick Custom Intelligence (“QCI”) jointly announced that the casino in Batavia, NY has chosen the QCI Enterprise Platform – Nimble Edition.  The tool is currently being deployed throughout the property and the marketing, player development and casino operations team will begin training soon.

Henry Wojtaszek, President & CEO of Batavia Downs Gaming & Hotel said, “We are excited to begin using the QCI Enterprise Platform.  As the platform rolls out, our staff will find new ways to enhance the customer experience here at Batavia Downs.  We are looking forward to working alongside QCI’s knowledgeable team in developing a strategy that will help us continue to provide exceptional customer service and record-breaking revenues to our municipalities.”

Andrew Cardno, CTO of QCI, stated that “Batavia Downs Gaming & Hotel’s decision to select our Enterprise Gaming Platform shows the importance of continually developing products that truly fit our customers’ needs. The Nimble Edition was developed specifically for casinos with under 1,000 slots, allowing their hosts, marketing executives and casino operations team to function in a modern data-enriched environment.  With over 4,000 gaming executives currently utilizing the QCI platform worldwide, we are confident our proven product will continue to meet the dynamic needs of Batavia Downs Gaming & Hotel.”

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