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The Critical Importance of On-Premise Software Installation in the Gaming Industry: Navigating Risks of Cloud Service Withdrawals

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The gaming industry is at a pivotal crossroads where data security and operational reliability are more critical than ever. As casinos increasingly leverage advanced software to enhance operations and guest experiences, the decision between cloud-based and on-premise solutions becomes paramount. Quick Custom Intelligence (QCI) advocates strongly for on-premise installations, not just for enhanced data protection but also to navigate the growing trend of cloud service providers and major businesses withdrawing support from gaming companies.

Many cloud providers and businesses, including major banks, have recently made decisions not to support gaming companies. This unsettling trend means that after substantial investments in cloud systems, the operators risk having these essential services abruptly withdrawn. Andrew Cardno, CTO of QCI, shares a personal experience: “One of our banks informed us they would not extend our business because we work with casinos. Fortunately, we had other banking options, but this highlights a significant risk for the industry.”

The inconsistency of support from cloud vendors poses a critical question: Is that the kind of vendor relationship gaming companies want? “I’ve sometimes heard of cloud vendors saying they will make an exception,” Cardno continues. “But will you get the best service? Will you have a dedicated team that understands your business, or will you constantly be educating people on why the gaming industry is different? More importantly, does this action help the industry?”

By choosing on-premise solutions, casinos retain full control over their data and operations, eliminating the risk of sudden service withdrawals. This control is vital in an industry where data breaches or service interruptions can lead to significant financial and reputational damage.

A representative from a leading casino, who wishes to remain anonymous, echoed this sentiment: “When evaluating the risks, it was clear that keeping our data on-premise offered the best protection and stability. We avoid the uncertainties associated with cloud providers who may not fully support our industry.”

QCI’s commitment to protecting the casino industry’s data ensures that its on-premise solutions provide unmatched security, reliability, and control. For any casino looking to prioritize security and minimize exposure to cloud-based risks—including the risk of service withdrawal—on-premise installation is the clear choice.

Derik Mooberry

Zitro Announces its Official Entry in Pennsylvania at Live! Casino & Hotel Philadelphia

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Zitro, a global leader in the gaming industry, has announced a new milestone in its U.S. journey, entering Pennsylvania with Live! Casino & Hotel Philadelphia as the home of its first installation in the state.

Pennsylvania has been a key target for Zitro as it continues to expand its presence across regulated U.S. jurisdictions. With one of the largest and most dynamic gaming markets in the country, it was a logical next step for the company, and Live! Casino & Hotel Philadelphia was the ideal partner to open this new chapter.

On the casino floor, players are already enjoying Zitro’s CONCEPT cabinet featuring “Legendary Sword”, a title that has demonstrated strong, consistent performance across multiple U.S. markets and internationally, and one that continues to resonate with players wherever it is deployed.

“Zitro’s ‘Legendary Sword’ is a fantastic addition to our property. We’re pleased with the guest engagement so far and are eager to expand our partnership further,” said Kevin O’Sullivan, Vice President of Gaming for Live! Casino & Hotel Philadelphia.

Derik Mooberry, CEO of Zitro USA, said: “Pennsylvania is a key market for us, and we are dedicated to providing operators and players with Zitro’s best content. The launch of our product at Live! Casino is a significant step in our state-wide growth strategy, and we look forward to a long and successful partnership.”

The post Zitro Announces its Official Entry in Pennsylvania at Live! Casino & Hotel Philadelphia appeared first on Americas iGaming & Sports Betting News.

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IGT Appoints Mark Wadley Incoming President of Land-Based Gaming

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IGT announced that Mark Wadley has joined the company as IGT’s Incoming President of Land-Based Gaming, subject to receipt of all required regulatory approvals.

Prior to joining IGT, Wadley served as chief marketing officer of one of IGT’s global competitors. He has a proven track record of driving growth by aligning product, customer, and commercial execution. As IGT Incoming President of Land-Based Gaming, Wadley will lead IGT’s end-to-end land-based Gaming business, including global sales, product management, field services, manufacturing, marketing, external communications, and government relations. He will report to IGT CEO Hector Fernandez.

“Mark is a proven leader with a deep understanding of how to connect product, customer insight and commercial execution to drive performance. As we continue to strengthen our Gaming business, bringing these capabilities together under one leader is a critical step in improving how we operate and deliver for our customers. Mark’s experience will help us accelerate that progress,” said Hector Fernandez, CEO of IGT.

“IGT has all the core elements of a winning gaming business, from differentiated content to global scale and long-standing customer relationships. The opportunity now is to operate with greater alignment and discipline, ensuring that how we develop, position, and deliver our products translates more consistently into performance for our customers. That focus on execution will define the next phase of growth,” said Mark Wadley, IGT Incoming President of Land-Based Gaming.

Drawing on a successful career spanning both the gaming and biotech industries, Mark Wadley is known for infusing teams with energy, fostering innovation, and delivering results in fast-paced markets. His unique cross-industry perspective enables him to build high-performing teams, balance core strengths with new growth opportunities, and implement strategies that drive both immediate impact and long-term success. A champion of collaboration and team achievement, Mark is dedicated to translating innovative strategies into winning outcomes while building the “go-to” place for talent and culture in the gaming industry.

The post IGT Appoints Mark Wadley Incoming President of Land-Based Gaming appeared first on Americas iGaming & Sports Betting News.

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Behind The Gloves forms Advisory Board to scale beyond event activations

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Behind The Gloves has formed an official Advisory Board as it moves from event-led activations to what it describes as a scalable, long-term business and community.

The board includes Michael Brady, Founder and Chairman of Bede Gaming and Chairman of Connexus Group; Rob Fell, CEO of RiskCherry; and Katie Byers, former SVP of People and Capability at Light & Wonder.

According to the organisation, the appointments are intended to support expansion into new verticals including corporate wellness programmes, brand partnerships and future digital products.

Behind The Gloves said it plans to continue operating as a “business for good” by reinvesting a portion of profits into community initiatives and charitable causes.

Lee McFarland, Founder of Behind The Gloves, said: “The foundation of our Advisory Board reflects Behind The Gloves’ commitment to building a strong business that can expand globally and reach more people than ever.

“We’re thrilled to welcome Katie, Rob and Michael to the Board and look forward to leveraging our industry’s unmistakable energy to support good causes and deliver accessible activities for all fitness levels on a larger scale.”

The post Behind The Gloves forms Advisory Board to scale beyond event activations appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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