Quick Custom Intelligence (QCI) announced that Kickapoo Lucky Eagle Casino & Hotel has taken a significant step forward in its digital transformation journey by implementing the QCI Enterprise Platform.

As the gaming industry continues to evolve, leading operators are investing in unified, real-time intelligence to stay competitive and deliver elevated guest experiences. Kickapoo Lucky Eagle Casino & Hotel’s move to QCI reflects a strategic initiative to modernize its analytics infrastructure and unlock new levels of operational agility.

By adopting the QCI Enterprise Platform, the property is transitioning to a fully integrated environment where player development, marketing, and operations are powered by real-time data and advanced analytics. This shift enables teams across the organization to act faster, align more effectively, and deliver more personalized guest engagement.

“Our transition to the QCI Enterprise Platform reflects our commitment to operational excellence and delivering outstanding service to our guests. The real-time insights and comprehensive analytics offered by QCI enable us to make data-driven decisions that will enrich the overall customer experience and enhance our internal processes,” said Benito Fernandez, Director of Marketing at Kickapoo Lucky Eagle Casino & Hotel.

“Today’s most successful operators are those who can unify their data and act on it in real time. Kickapoo Lucky Eagle Casino & Hotel is embracing a more modern, agile approach to operations, and we’re proud to support their transformation as they leverage data to drive performance and elevate the guest experience,” QCI CEO Dr. Ralph Thomas said.

Melissa Chiaurro, former President of VizExplorer and current VP of Business Development at QCI, said: “The team has successfully transitioned Kickapoo Lucky Eagle to the QCI Platform, expanding their analytical capabilities while maintaining continuity across operations. This next step will deliver a more intuitive user experience and deeper visibility into player behavior, and we’re excited to support their continued evolution with QCI.”

Quick Custom Intelligence (QCI) and Wyoming Horse Racing are thrilled to announce their strategic partnership that is set to transform the gaming and hospitality landscape in the Wyoming market. This dynamic collaboration represents an exciting fusion of advanced technology and exceptional guest experiences. By leveraging QCI’s cutting-edge data analytics platform, the partnership aims to redefine how casinos operate, providing unparalleled insights into player behavior, enhancing operational efficiency, and delivering personalized guest experiences like never before. This bold move positions Wyoming Horse Racing at the forefront of innovation, setting a new standard in how technology can drive the future of gaming and hospitality.

This partnership marks the beginning of a new era, where the seamless integration of artificial intelligence, data-driven decision-making, and world-class service will create an unmatched environment for entertainment and hospitality in the region.

Steven Jimenez, Executive General Manager of Wyoming Horse Racing, shared his excitement about this partnership, stating, “We are excited to embark on this transformative journey with QCI. The QCI platform is truly a game-changer for our host and marketing departments, and we’re confident it will not only optimize our operations but also enhance the quality of service and entertainment we provide to our valued guests. With QCI’s innovative solutions, we’re poised to deliver an unparalleled gaming experience in the Wyoming market. This partnership perfectly aligns with our commitment to excellence and innovation.”

Dr. Ralph Thomas, CEO of QCI, expressed his satisfaction with this newly established partnership, stating, “we place immense value on partnerships that are built on mutual respect, a shared vision, and a strong commitment to innovation. Our collaboration with Wyoming Horse Racing exemplifies this kind of relationship. From the very beginning, we have been deeply impressed by the Wyoming Horse Racing team’s dedication, their passion for excellence, and their relentless focus on delivering extraordinary guest experiences. I am incredibly proud of what we have already achieved together and even more excited for the future. This partnership represents a unique opportunity to set new benchmarks in the Wyoming market, and I am confident that together, we will redefine what’s possible in the gaming and hospitality industry.”

Quick Custom Intelligence (QCI), a leading provider of Generative AI-driven analytics and operational software for casinos and resorts, today announced that it has secured a significant minority growth investment from Curve Partners. This strategic funding backs QCI’s current management team – led by co-founders Dr. Ralph Thomas and Andrew Cardno – to continue their remarkable growth trajectory and will fuel further acceleration of product expansion and global reach markets.financialcontent.com. The investment underscores confidence in QCI’s vision and provides significant capital to extend the company’s market leadership in the gaming resort technology sector.

QCI’s co-founders weighed multiple investment offers over the past year before selecting Curve Partners as their growth partner. “For us, finding the right investment partner was critical,” said Dr. Ralph Thomas, Co-Founder and CEO of QCI. “We engaged with several potential investors, but Curve Partners stood out with their understanding of our industry and their commitment to helping companies like ours scale responsibly. This investment is not just capital – it’s a partnership that validates our vision and gives us additional firepower to accelerate product development and customer success.” QCI’s leadership was impressed by Curve’s focus on high-growth, founder-led companies and their enthusiasm for the resort systems space – the sophisticated software and analytics powering modern casino resorts. Curve’s team recognized QCI as the clear market leader in this domain, given QCI’s extensive deployment and innovation track record markets.financialcontent.com. The growth capital infusion not only validates QCI’s success to date but also positions the company for even faster expansion in the coming years.

Landon Jaussi, Founder and Managing Partner at Curve Partners www.curvepartners.co, expressed his excitement about the new partnership. “QCI is everything we look for at Curve,” said Jaussi. “It is a bootstrapped, founder-led, and product-first company that is deeply respected by customers. As investors, we have been looking closely at the resort systems and gaming technology sector, and QCI stands out as a clear leader. Ralph and Andrew have built a powerful vertical SaaS platform with real technical depth and multi-product scale, all while remaining high growth and profitable. Their reputations in the industry are unmatched, and Curve is proud to support them as the first institutional investor and board member.”

QCI’s recent growth and product diversification have been nothing short of remarkable. Key milestones over the past year include:

• Global Expansion: QCI’s platform is now deployed in over 300 casino resorts worldwide, collectively managing more than $40 billion in annual gross gaming revenue markets.financialcontent.com. The company’s operational footprint spans 17 countries and 30 U.S. states, a reach that “cements the company’s position as a global leader in casino and resort intelligence” markets.financialcontent.com.
• Product Suite Growth: In July 2025, QCI acquired VizExplorer, a renowned casino analytics and dispatch management software provider. This acquisition expanded QCI’s product suite and capabilities markets.financialcontent.com, establishing QCI as a “powerhouse in the casino and resort data activation world” with deeper solutions for the fast-diversifying gaming industry markets.financialcontent.com.

“Having Curve Partners on board is a huge validation of what our team has built,” added Andrew Cardno, Co-Founder and CTO of QCI. “Curve’s support will help us double down on our product roadmap and global expansion plans. We believe this partnership will translate into even greater value for our customers as we continue to lead the market with cutting-edge solutions for the casino and resort industry.” According to Cardno, the funding will enable QCI to accelerate R&D in new features and AI capabilities while maintaining the company’s focus on customer success and innovation. Both co-founders emphasized that Curve’s investment aligns with QCI’s long-term strategy of sustainable, tech-driven growth in the hospitality gaming sector.