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Monica Shafaq, former CEO of mental health charity The Kaleidoscope Plus Group, joins gambling addiction charity Gordon Moody as new CEO
Gordon Moody, the UK’s leading charity dedicated to providing support and treatment for those suffering from severe gambling harm, is delighted to announce the appointment of Monica Shafaq as its new Chief Executive Officer.
Following an extensive and thorough recruitment process conducted by our board of trustees over recent months, Monica Shafaq will take the helm from January 2024.
Monica brings 13 years’ experience in the charity sector and joins Gordon Moody from The Kaleidoscope Plus Group, a leading charitable organisation focused on mental health and wellbeing, where she has served as CEO since 2010.
Her wealth of experience and dedication to the betterment of individuals’ lives align perfectly with Gordon Moody’s mission. During her time in her previous role, Monica implemented the charity’s rebrand from Sandwell Mind into The Kaleidoscope Plus Group and retained a place on the Sunday Times Top 100 Companies to Work for every year since 2015.
Monica will succeed interim CEO Matthew Hickey, who will continue to support the leadership team at Gordon Moody until the end of the year, ensuring a seamless transition until Monica officially assumes her role in early 2024.
During Matthew’s tenure, Gordon Moody has grown its treatment capacity from 120 to 270 a year; increasing the visibility of the organisation at a national level. He oversaw the opening of the UK’s first women-only residential treatment centre in 2021 and has paved the way for a new West Midlands-based treatment facility due to open in 2024, which will increase the number of bed spaces to 350.
Gordon Moody figures* reveal that applications for their treatment were up 43% last year (from 619 to 885), showing a positive narrative in people seeking help. But there’s still a long way to go as GambleAware has recently identified the true figure for those at risk of gambling harm as significantly more than the industry has previously suggested, and may be as high as 1.5 million.
Commenting on her appointment, Monica said: “It is a huge privilege to have been appointed the new CEO of Gordon Moody. It’s an honour to lead an organisation that is committed to making a positive impact to the lives of those affected by gambling harm and to work with the remarkable team of passionate individuals. Together, we will work tirelessly to raise awareness, provide support, and a path to recovery. I am excited to collaborate with existing partners and stakeholders as well as forging new relationships to drive meaningful change.
“I am leaving The Kaleidoscope Plus Group with a heavy heart but filled with pride for what the team has achieved over the past 13 years. We have done some extraordinary work together fighting for mental health equality and I know that we will remain strong allies going forward.”
Gordon Moody trustee, Claire Arnold, said: “We are delighted to welcome Monica to the Gordon Moody team as our new Chief Executive Officer and we would also like to express our sincere thanks to our departing CEO, Matthew Hickey, who has worked tirelessly to advance our cause over the past four years.
“Monica brings a wealth of experience from her work in the charity sector, most recently from The Kaleidoscope Plus Group and her energy for achieving social change will be a huge asset to Gordon Moody.
“We look forward to the new era of leadership under Monica Shafaq’s guidance and are confident that her expertise will contribute significantly to our mission of addressing gambling harm and its profound impact on individuals and families.”
Azerlotereya
How Groove Technologies Powered a Landmark Year of Global Expansion
As the iGaming industry enters 2026, award-winning platform and aggregator Groove Technologies is reflecting on a transformative 2025. This landmark year was defined by strategic expansion, technological innovation, and a significant deepening of its global roots, solidifying Groove’s role as a comprehensive growth engine for operators worldwide.
Strategic Leadership and Market Penetration
A key catalyst for this growth was the appointment of Giusy Campo as Business Development Director. With over 15 years of experience (including a notable tenure at GLI), Campo’s mandate was to structure and accelerate the company’s push into complex regulated markets.
The “LATAM Story”: Brazil and Argentina
A headline achievement for the year was securing a license to operate in Brazil as the country launched its regulated market on January 1, 2025. Coupled with established activity in Argentina, this move forms the foundation of Groove’s Latin American strategy.
“Brazil isn’t just another market; it’s a statement of intent,” says Yahale Meltzer, Co-Founder and COO. “With Giusy Campo leading our business development, we are systematically building the partnerships necessary for long-term success in regulated regions.”
Technological Innovation: Groove Command & Instant Tournaments
2025 saw Groove transition from a powerful aggregator to a complete engagement ecosystem with the launch of its proprietary Instant Tournaments tool, integrated directly into the Groove Command (Sinatra) Back Office.
Key Platform Advancements:
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Self-Service Marketing: Operators can now launch and manage tournaments and Free Round Bonuses (FRB) in minutes without technical intervention.
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Ecosystem Growth: The platform onboarded 20+ new game providers and 10+ new operator partners in 2025.
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Vertical Expansion: Significant growth in the Sweepstakes and Crypto gaming sectors, responding to evolving partner demand.
| Metric | 2025 Achievement |
| New Providers | 20+ Added |
| New Operators | 10+ Onboarded |
| Total Game Catalog | 15,000+ Titles |
| Global Presence | 10 Major Events across 4 Continents |
Diversified Partnerships: From Crypto to National Lotteries
Demonstrating the platform’s versatility, Groove secured a landmark partnership with Azerlotereya, the national lottery of Azerbaijan. This collaboration validates the robustness and compliance of Groove’s infrastructure in government-backed, high-stringency environments.
Operational Scale and Global Infrastructure
To support these ambitions, Groove scaled its global support network. The company now maintains offices in Israel, Georgia, and Malta, offering 24/7 multilingual technical and account services.
“Our expansion into sweepstakes and crypto wasn’t opportunistic; it was a response to clear partner demand,” reflects Meltzer. “When an operator in Georgia or a partner in São Paulo has a question, they get an answer from someone who understands their market context, not just their technical issue.”
The post How Groove Technologies Powered a Landmark Year of Global Expansion appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
DUPR Ratings
USA Pickleball “Golden Ticket” Returns to Las Vegas: February 2026 at the Plaza
USA Pickleball is heading back to the “Sports and Entertainment Capital of the World” for the USA Pickleball Golden Ticket – Las Vegas, presented by Tommy Bahama.
Taking place from February 18–22, 2026, the event moves to a new iconic home at the Plaza Hotel & Casino in downtown Las Vegas. As a premier qualifying event for the 2026 USA Pickleball National Championships, this tournament offers amateur players their fastest “Path to Nationals.”
The “Golden Ticket” Advantage
In the competitive world of pickleball, a “Golden Ticket” is the ultimate prize for amateur athletes.
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Priority Registration: Gold medalists in each age and skill bracket receive a Golden Ticket, granting them guaranteed priority registration for the National Championships in November.
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Tiered Point System (TPS): Participants who do not win gold still earn maximum ranking points toward Nationals eligibility, as Golden Ticket events sit at the highest tier of the sanctioned points system.
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Official Rankings: As a sanctioned event, results are reported to DUPR, providing athletes with verified skill ratings.
Venue Spotlight: The Plaza Hotel & Casino
The Plaza has established itself as the premier pickleball destination in Las Vegas, boasting more courts than any other hotel-casino resort in the city.
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16 Tournament-Level Courts: The venue features 12 permanent rooftop courts and a dedicated championship court area that can expand to accommodate large-scale tournament play.
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Rooftop Experience: Players compete on the Plaza’s fifth-floor pool deck, offering panoramic views of the Las Vegas valley and the historic Fremont Street District.
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Capacity: The event expects to host over 500 athletes across five days of high-stakes competition.
“This venue allows us to deliver an extraordinary athlete experience, from professional operations to the energy that makes Las Vegas such a special host city,” said Jose Moreno, Chief Marketing Officer of USA Pickleball.
Tournament Registration & Logistics
Registration for the Las Vegas Golden Ticket is currently open, with several key deadlines and costs for participants:
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Registration Deadline: February 8, 2026.
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Cost: $95 Registration Fee + $45 Event Fee (Amateurs).
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Skill Levels: Open to players in skill brackets 3.0 to 5.0, with age divisions ranging from 19 to 80+.
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Exclusive Rates: A special hotel rate is available at the Plaza using group code SUSAPGT for bookings made by February 2nd.
For more information on Golden Ticket tournaments and the Path to Nationals, visit https://usapickleball.org/goldenticket/.
The post USA Pickleball “Golden Ticket” Returns to Las Vegas: February 2026 at the Plaza appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
DUPR Ratings
USA Pickleball Golden Ticket Heads to the Plaza Hotel and Casino in downtown Las Vegas next month
USA Pickleball Golden Ticket Las Vegas presented by Tommy Bahama set for Feb. 18-22
USA Pickleball is returning to Las Vegas next month with the USA Pickleball Golden Ticket – Las Vegas presented by Tommy Bahama, bringing one of the organization’s premier qualifying events back to the city after a highly successful 2024 tournament. The event will take place Feb. 18–22, at the Plaza Hotel and Casino in downtown Las Vegas, offering athletes a new venue and an elevated tournament experience.
Golden Ticket Tournaments are official qualifying events for the USA Pickleball National Championships, the sport’s most prestigious competition. Winners earn a coveted Golden Ticket, securing priority registration to Nationals, while all participants earn points as part of USA Pickleball’s Tiered Point System.
Golden Ticket Tournaments attract top players from across the country, offering a professionally run environment with certified referees, official rules, and first-class venues designed for fair and competitive play. As sanctioned USA Pickleball events, participants earn official DUPR ratings and ranking points, helping athletes track progress and advance competitively.
“We’re excited to bring the Golden Ticket back to Las Vegas and to do it at the Plaza Hotel and Casino, with an expected 500+ athletes,” said Jose Moreno, Chief Marketing Officer of USA Pickleball. “This venue allows us to deliver an extraordinary athlete experience, from professional operations to the energy that makes Las Vegas such a special host city. Golden Ticket tournaments are a vital part of The Path to Nationals, and Las Vegas is the perfect place for players to test themselves, earn their way forward, and compete among the best in the country.”
“With the most pickleball courts of any resort, the Plaza has become the premier destination for pickleball in Las Vegas,” said Jonathan Jossel, CEO of the Plaza Hotel & Casino. “We are excited to host this prestigious tournament and welcome the top USA Pickleball players from across the country to the Plaza. This event will be one not to miss with exciting, competitive matches played on our courts that offer unforgettable views of the Las Vegas valley.”
A special hotel rate at the Plaza is available for tournament participants. Rooms must be reserved online by Feb. 2, with group code SUSAPGT at https://book.passkey.com/go/SUSAPGT. Guests can also make reservations by phone, 1-800-634-6575, Monday through Friday, 8 a.m. to 10 p.m., or Saturday and Sunday, 5 a.m. to 10 p.m.
For more information on Golden Ticket tournaments and the Path to Nationals, visit https://usapickleball.org/goldenticket/.
The post USA Pickleball Golden Ticket Heads to the Plaza Hotel and Casino in downtown Las Vegas next month appeared first on Americas iGaming & Sports Betting News.
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