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NSW Gaming Venues to Install Facial Recognition Technology to Help Identify Self-excluded Gamblers
Problem gamblers will have their faces scanned using facial recognition technology to help them stay away from gaming venues in New South Wales.
Cameras will be rolled out in pubs and clubs across the state from 2023 to help identify gamblers who have opted in to the state’s Multi-Venue Self-Exclusion scheme.
The scheme already uses digital images to identify problem gamblers and ban them from entering gaming venues.
Gamblers who have joined the self-exclusion scheme have supplied their own image – and have given their full consent to the image being stored.
Director of liquor and policing for Australian Hotels Association [AHA] NSW, John Green, said the addition of facial recognition technology would improve identification.
“People can change over time and using facial recognition technology just makes sure we’ve got the best chance of identifying those people as they enter,” he said.
“We’ve tested how it operates and quite frankly it can identify people wearing masks, wearing glasses and trying to avoid detection.”
Cameras will scan patrons’ faces as they enter a venue and compare their faces to a database of problem gamblers who have consented to be part of the self-exclusion scheme.
If a problem gambler is identified, an alert is sent to venue staff who can then intervene and refer the person to support services.
ClubsNSW CEO Josh Landis said the technology would only identify problem gamblers and would not impact other patrons.
“This is designed in a targeted way to help those who have a problem — not to impact anybody else,” he said.
“We believe it’s critical to support those people that have a problem in a targeted way where ordinary people are not affected.
“They can enjoy their pub or club the way that they ordinarily would — but the people who have a problem are genuinely looked after to ensure they get the help that they need.”
The technology is a joint venture between ClubsNSW and the AHA and will eventually be rolled out across the state.
It is already being used in around 100 venues across NSW and follows a similar scheme in South Australia where it is used in 300 venues.
Mr Green said a survey of self-excluded gamblers found 85% supported the use of facial recognition.
“It really is effective at identifying those people who want to be excluded and want our help,” he said.
“This is about improving the process that we’ve already got in place, but using the latest technology, to ensure that we are doing as much as we can to get them the treatment they need.”
NSW Gaming Minister Kevin Anderson said the initiative would help people stay in control of their gambling addiction.
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Rising star iGaming supplier Logifuture has partnered with Sportradar to integrate its flagship virtual product, Zoom Soccer, into Sportradar’s innovative OneFeed ecosystem — enhancing its portfolio with a fully immersive, always-on football experience.
Zoom Soccer seamlessly integrates into sportsbooks, delivering a continuous RNG-based feed of ultra-realistic football events 24/7. Sections are always filled with engaging football content, providing operators with a reliable solution during periods when Tier-1 or Tier-2 real football events are scarce or not taking place.
Recreating the world’s most popular leagues — including Zoom EPL, Zoom La Liga, Zoom Serie A & more — the product delivers 30,000+ additional monthly events for players to enjoy. Each match is modelled on real-world team strengths and league dynamics, ensuring authentic, data-driven outcomes that mirror genuine football excitement.
Fully GLI-certified, Zoom Soccer has proven to boost sportsbook turnover by up to 30%, helping operators reduce the volatility of sportsbook revenues and maintain consistent engagement throughout the year.
By joining Sportradar’s OneFeed — a hub that aggregates multiple feed providers into a single plug-and-play solution — Zoom Soccer becomes instantly accessible to Sportradar’s global network of operators, bypassing complex integration processes and accelerating time to market.
Niccolò Cassettari, Chief Business Development Officer at Logifuture, said: “Zoom Soccer is a great addition for Sportradar’s clients, allowing them to deliver engaging football content 24/7. Users are no longer limited by the scarcity of Tier-1 events — we’ve recreated the most popular leagues, ensuring the same betting experience as real matches. All this, powered by RNG logic, helps fight the volatility of sportsbook revenues and ensures steady returns for our partners.
“This integration perfectly aligns with Logifuture’s vision of creating innovative, scalable solutions that keep sportsbooks active around the clock. We’re thrilled to bring Zoom Soccer to Sportradar’s OneFeed and confident it will become a key driver of engagement and growth across multiple markets.”
The post Logifuture partners with Sportradar as “Zoom Soccer” becomes part of OneFeed offer appeared first on European Gaming Industry News.
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Playbook Fusion teams up with BetComply to bring new betting genre to regulated markets
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Boutique games studio Playbook Fusion has partnered with BetComply to bring an entirely new genre of betting to regulated markets for the very first time.
The partnership has already seen Playbook Football
, a real money virtual football management betting game, go live in the UK with brands including Ladbrokes and LiveScore Bet under a UKGC licence and eCogra certification.
The product has also recently launched in Brazil with Superbet, the Netherlands with Bingoal and Nigeria with LiveScore Bet.
The unique nature of the product meant that Playbook Fusion turned to BetComply for a deeper level of compliance understanding than is usually required by a standard slots studio or sportsbook platform.
BetComply will continue to support Playbook Fusion in the rollout of Playbook Football and future products to other regulated jurisdictions.
Steve Rogers, founder and CEO of Playbook Fusion, said: “Working with BetComply has been a smooth and productive experience. Their team quickly understood our business goals and provided clear, actionable guidance throughout the process. They combine deep regulatory insight with a practical mindset, which has been especially valuable as we continue to roll out our products into new markets. It’s been great having them as a steady partner along the way.”
Mike de Graaff, Chief Compliance Officer at BetComply, said: “We’re firm believers that good regulation doesn’t need to stunt product innovation. By engaging early and taking compliance seriously, Playbook Fusion has shown how completely new products can move quickly and successfully through regulatory processes. We’re proud to support their expansion, and we’re looking forward to helping them bring the game to more regulated markets worldwide.”
The post Playbook Fusion teams up with BetComply to bring new betting genre to regulated markets appeared first on European Gaming Industry News.
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“We are thrilled to engage with the global iGaming community in the vibrant setting of Barcelona,” said Marina Nahhas, Head of B2B Sales and Marketing at ProgressPlay. “ICE provides the ideal stage to demonstrate how our proven platform serves as the foundation for our partners’ success.”
Nahhas continued: “We go beyond providing technology; we build lasting partnerships. At Stand 2D12, we will showcase how our customisable solutions are specifically tailored to help operators captivate players and efficiently expand their market share.”
Attendees will experience ProgressPlay’s platform firsthand at the stand. The company’s team of experts will be on hand to discuss unique market challenges and demonstrate practical, scalable solutions designed to drive revenue and ensure long-term viability.
“Our participation in ICE 2026 is a powerful statement of our commitment to the industry and our partners,” said Itai Lowenstein, CEO of ProgressPlay. “Since our inception, our mission has remained unwavering: to deliver reliable, innovative, and fully compliant technology that provides a tangible competitive edge.”
Lowenstein concluded: “The trust we’ve earned from operators globally is a direct result of this consistent dedication. We eagerly anticipate connecting with both current and future partners in Barcelona to help write their next chapter of success.”
The post ProgressPlay to Showcase over 13 Years of iGaming Excellence at ICE Barcelona 2026 appeared first on European Gaming Industry News.
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