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European Gaming Congress 2024

Compliance Updates

Sweden’s Konsumentverket Issues Warning to Licenced Online Gambling Operators

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Swedish consumer affairs agency Konsumentverket has issued a warning to licenced online gambling operators about their duty to provide customers with balanced and equitable conditions.

The agency reported that it had found numerous flaws having conducted a study of terms and conditions randomly selected by 13 operators.

AG Communications, Bayton, Blue Star Planet, ComeOn Sweden, Ellmount Gaming, Genesis Global, Interwetten, MOA Gaming Sweden, Pixel Digital, Smarkets, Svenska Spel, Videoslots and Zecure Gaming were among the operators examined by Konsumentverket.

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Konsumentverket said that there were vulnerabilities discovered across the websites of operators related to withdrawal limitations, ID and authentication requirements, disclaimers of liability, contradictory play terms and undefined promotions.

The Agency submitted its findings to the Swedish Gambling Inspectorate Spelinspektionen and the Swedish Online Gambling Association Branschföreningen för Onlinespel (BOS).

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Compliance Updates

Play’n GO celebrates award of Malta Gaming Authority ESG-C Seal

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Swedish gaming giant the only B2B company awarded Tier 2 seal in recognition of “aspirational level” of ESG reporting 

Play’n GO, the world’s leading casino entertainment provider, has today announced it has received the Malta Gaming Authority’s ESG-C Tier 2 Seal in recognition of its efforts and reporting of ESG activities.  

Earlier this year, the legendary games studio released its 2023 Sustainability Report, outlining its commitment to a sustainable future, both for the iGaming industry and the planet as a whole. The report covered everything from Play’n GO’s commitments to “Net Zero”, greener working practices, and the company’s “Culture of Belonging” in a Digital First world. 

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Play’n GO recently became the only iGaming business to be nominated at the 2024 Corporate Star Awards, where its Sustainability Report was recognised alongside global leaders such as SONY Entertainment and Globo.  

Vanessa Arenram, CSR Director at Play’n GO, commented “We’re pleased to have our commitment to a sustainable world recognised in this way by the Malta Gaming Authority. Our commitment to Corporate Social Responsibility goes far beyond mere words- it’s reflected in our actions, initiatives, and the positive impact we strive to create, both within our industry and the wider world. Our 2023 Sustainability Report received very positive feedback, both internally and externally, and we look forward to publishing the 2024 version early next year. We would like to thank the Malta Gaming Authority for this award, and pledge to continue the work for many years to come.” 

The post Play’n GO celebrates award of Malta Gaming Authority ESG-C Seal appeared first on European Gaming Industry News.

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Chief Compliance Officer of the Year award

Rush Street Interactive’s Laura McAllister Cox Named Chief Compliance Officer of the Year at Vixio Global Regulatory Awards

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Rush Street Interactive, Inc. is proud to announce that Laura McAllister Cox, RSI’s Chief Compliance Officer, has been awarded the highly coveted Chief Compliance Officer of the Year award at the prestigious Vixio Global Regulatory Awards in London. This recognition celebrates Laura’s exceptional leadership, her instrumental role in navigating the ever-evolving regulatory landscape, and her unwavering commitment to fostering a culture of compliance and responsible gaming at RSI.

The Chief Compliance Officer of the Year award highlights compliance leaders who go beyond the call of duty, leading their departments through the complexities of regulatory change while significantly elevating compliance standards across their organizations. Laura’s nomination reflects her steadfast dedication to these principles and her unmatched contributions to the gaming industry.

“Laura McAllister Cox exemplifies the qualities of a transformative compliance leader,” said Richard Schwartz, Chief Executive Officer of Rush Street Interactive. “Her vision, expertise, and unwavering commitment to regulatory excellence have not only positioned RSI as a pioneer in responsible gaming practices but also ensured that RSI consistently sets the industry standard for compliance and innovation. This award is a testament to her extraordinary impact on our company and the broader gaming landscape.”

Laura’s achievements include leading RSI to become the first U.S. operator to receive the Responsible Gaming Council’s RG Check Accreditation, an honor that underscores the company’s dedication to the safety and well-being of its customers while fostering a sustainable gaming environment. Under her guidance, RSI has also achieved market-leading profitability and strategic expansion into new jurisdictions, all while navigating complex regulatory frameworks with precision.

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As Chief Compliance Officer of publicly traded Rush Street Interactive, Laura oversees the company’s compliance strategy across a range of critical areas, including regulatory, licensing, anti-money laundering, technical compliance, and responsible gaming. Her leadership has been instrumental in building RSI’s compliance department into a world-class operation with specialized subject matter experts across these domains.

Beyond her achievements at RSI, Laura is widely regarded as one of the most respected voices in the global gaming industry. Her distinguished career spans nearly four decades and includes serving as President of the International Association of Gaming Advisors (IAGA) from 2017 to 2018, as well as legal and compliance leadership roles at esteemed organizations such as Rush Street Gaming, Greenberg Traurig, LLP, and Gaming Partners International Corporation. Her expertise in gaming law and corporate compliance has solidified her reputation as a trusted authority in the field.

Laura’s ability to identify and cultivate exceptional talent, foster collaborative relationships with regulators, and implement forward-thinking compliance strategies has made her an unparalleled leader in the gaming industry. Her initiatives, such as yearly team summits and ongoing training programs, ensure RSI’s compliance team remains agile and equipped to address the ever-changing regulatory landscape.

“I am deeply honored to be named the Chief Compliance Officer of the Year,” said Laura McAllister Cox. “This recognition is a reflection of the incredible work of my team and RSI’s unwavering commitment to compliance excellence and responsible gaming. At RSI, we strive to lead by example and set the standard for innovation, integrity, and collaboration in the gaming industry. I am grateful to be part of a company that values these principles and to work alongside such talented professionals every day.”

The Vixio Global Regulatory Awards celebrate achievements and innovation in compliance and responsible gaming across the global gambling industry.

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Compliance Updates

Vixio Announces Winners for the 2024 Global Regulatory Awards

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Vixio, a leading provider of regulatory intelligence solutions, unveiled its 2024 Global Regulatory Awards (GRAs) winners last night during an event in London.

More than 300 industry leaders, regulatory experts, and esteemed professionals of the global gambling industry attended the prestigious event. The independently judged GRAs recognise and celebrate the achievements of individuals, teams, and organisations in the gambling industry who have excelled in compliance, corporate social responsibility, and safer gambling.

The eighth annual awards ceremony recognised winners across 20 categories. Notable winners on the evening included Betsson Group, Mindway AI, and Paysafe, each winning two awards. Vixio also recognised outstanding individuals, such as Jessica Feil of OpenBet, named Compliance Professional of the Year, and Laura McAllister Cox of Rush Street Interactive, awarded Chief Compliance Officer of the Year. “A big thank you to everyone who attended last night’s Global Regulatory Awards event in London. Vixio has been proud to host independently judged awards for the last eight years. Our selection process ensures that each winner is the best in class and has displayed clear dedication to trustworthy gambling and regulatory compliance, so huge congratulations to all the winners.stated Mike Woolfrey, CEO of Vixio.

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Docaposte, Draft Kings, eCOGRA, Gaming Associates, Scientific Games, and charity partner Ygam were among the sponsors for this year’s Global Regulatory Awards. The 2025 Global Regulatory Awards presentation will take place on November 19th, returning to the De Vere Grand Connaught Rooms in London.

The official 2024 winners are as follows:

AML or MLR Professional of the Year – Brian Doran, Metropolitan Gaming

Award for Commitment to Compliance by an Operator – Betsson Group

Chief Compliance Officer of the Year – Laura McAllister Cox, Rush Street Interactive

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Compliance Innovator of the Year – Mindway AI

Compliance Professional of the Year – Jessica Feil, OpenBet

Compliance Lifetime Achievement Special Award – David Rebuck

Compliance Rising Star Special Award – Jamie Delaney, Apricot

Compliance Team of the Year – Betsson Group

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Head of Regulatory Affairs or Government Relations of the Year – Martin Lycka, Entain

Legal Team of the Year – Paysafe

Outstanding Contribution to Safer Gambling – Flutter Entertainment

Outstanding Contribution to Sports Betting Integrity – Entain

Outstanding Individual Contribution to Safer Gambling – Paul Buck, EPIC Global Solutions

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Payment Service or Solution Provider of the Year – Paysafe

RegTech Provider of the Year – Mindway AI

Regulatory Initiative of the Year – National Voluntary Self-Exclusion Program, idPair

Regulatory Law Firm of the Year – Bird & Bird

Regulatory Lawyer or In-House Counsel of the Year – Sue Dawson, Light & Wonder

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Responsible Gambling Service or Solution Provider of the Year – BetBuddy by Playtech

Testing Service or Solution Provider of the Year – BMM Testlabs

The post Vixio Announces Winners for the 2024 Global Regulatory Awards appeared first on European Gaming Industry News.

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