Compliance Updates
NSoft’s MGA Recognition Notice: A Catalyst for Continued Growth and Innovation in iGaming

The European Gaming Congress (EGC) returns to Warsaw for 2024 on 15-16 October, and organizer HIPTHER is proud to introduce the conference’s esteemed Sponsors – trailblazing companies and accomplished professionals that help make the magic happen!
We are proud to introduce Pen and Paper Sponsor of the #EGC2024, NSoft, and their MGA Recognition Notice – the catalyst for continued growth and innovation in iGaming!
The European Gaming Congress is now live in Warsaw at the Polonia Palace Hotel, and NSoft’s Senior Legal Adviser, Zora Vidmar Kurtović, is with us and looking forward to connecting with all attendees!
NSoft, a leading software solutions provider in the iGaming industry, has held the Malta Gaming Authority (MGA) Recognition Notice. Now, you might be wondering, “What’s the big deal about this recognition?” This esteemed recognition has been instrumental in NSoft’s sustained expansion into new markets and the successful launch of innovative gaming products. It’s been like a secret ingredient in their recipe for success.
The Significance of the MGA Recognition Notice
The MGA Recognition Notice is a formal acknowledgment by the Malta Gaming Authority of a B2B license issued by another competent authority within an EU member state. Holding this recognition signifies that NSoft adheres to the stringent regulatory standards set forth by one of the most respected regulators in the global iGaming industry. It reinforces NSoft’s reputation for integrity, compliance, and excellence in delivering high-quality gaming solutions.
So, what exactly is this MGA Recognition Notice? “Think of it as a gold star from the strictest teacher in school. The Malta Gaming Authority is kind of a big deal in the iGaming world, and when they give you a nod, everyone sits up and takes notice. This recognition basically says, ‘Hey, NSoft is legit. They’re playing by the rules and delivering top-notch gaming solutions’”, explains Zlatan Omerspahić, Head of Legal & Compliance at NSoft.
How the Recognition Notice Benefits NSoft
Now, you might be thinking, “Okay, but how has this actually helped NSoft?” Great question! This recognition has been opening doors left and right for them.
“It’s like having a VIP pass in the iGaming world. We have been able to expand into new markets smoothly, and all the big-shot operators out there love working with companies that have this kind of recognition. It’s all about trust, you see,” Omerspahić explains.
Sustained Credibility and Compliance
With the MGA Recognition Notice in place, NSoft has consistently demonstrated its commitment to upholding the highest operational standards. This longstanding recognition assures partners and clients that NSoft operates with full compliance to international gaming regulations, fostering trust and reliability in all business dealings.
Strategic Market Expansion
The recognition has been pivotal in enabling NSoft to:
- Efficiently Enter New Markets: Streamline licensing procedures across multiple jurisdictions by leveraging the MGA’s esteemed recognition.
- Forge Strong Partnerships: Collaborate with reputable operators who value regulatory compliance and premium gaming content.
- Enhance Global Presence: Expand its reach to a wider audience, solidifying its position as a global leader in the iGaming sector.
Facilitating the Launch of Innovative Gaming Products
But NSoft isn’t just resting on its laurels. No sir! They’ve been busy cooking up some pretty cool games. The MGA Recognition Notice has allowed NSoft to seamlessly introduce a variety of cutting-edge gaming products to the market. Have you heard of:
Virtual Drag Races: Offering players an exhilarating virtual racing experience that captures the excitement of real-world drag racing.
Crash Cash Online: An engaging game that combines elements of strategy and chance, providing thrilling opportunities for substantial wins.
Casino Slots like Gold of Egypt and Fishy Guy: Immersive slot games that transport players to captivating worlds filled with adventure and rewards.
“The best part? Thanks to MGA Recognition Notice, we can roll out these games faster than you can say “jackpot.” Operators are quick to snap them up because they know they’re getting quality stuff that follows all the rules,” Omerspahić says.
Advantages for Product Deployment
Regulatory Assurance: Operators can confidently integrate NSoft’s games, knowing they meet the MGA’s rigorous standards.
Market Receptivity: Players in MGA-recognized jurisdictions are more inclined to engage with games from trusted providers like NSoft.
Swift Market Entry: The recognition facilitates faster introduction of new games to the market, enhancing competitiveness.
Ongoing Growth and Future Prospects
Building on the foundation provided by the MGA Recognition Notice, NSoft continues to experience robust growth, particularly in the areas of casino slots and virtual games.
“This MGA Recognition Notice isn’t just a piece of paper for NSoft. It’s more like a launchpad. It’s helped us build trust, expand our reach, and keep pushing the boundaries of what’s possible in iGaming,” Omerspahić notes.
The company remains dedicated to:
- Innovation: Investing in research and development to create next-generation gaming experiences.
- Industry Leadership: Pursuing awards and recognitions that highlight excellence in game design, technology, and customer satisfaction.
- Expanding Collaborations: Establishing strategic partnerships to further extend its market reach and influence.
NSoft remains committed to leveraging the advantages of the MGA Recognition Notice to push the boundaries of what’s possible in iGaming. With a focus on quality, compliance, and innovation, the company is poised to continue its trajectory of success, bringing unparalleled gaming solutions to markets around the world.
The post NSoft’s MGA Recognition Notice: A Catalyst for Continued Growth and Innovation in iGaming appeared first on European Gaming Industry News.
ADG
ADG PSA: Consumer Protection Alert – Rise in Fraudulent Online Casinos Targeting Arizonans

The Arizona Department of Gaming (“ADG”) is issuing this Consumer Protection Alert to inform Arizonans of a concerning nationwide trend that has now reached Arizona. Fraudulent operators are falsely claiming that legitimate Arizona casinos have launched online gaming platforms. These illegal online casino platforms are presenting themselves as legitimate platforms by offering illegitimate or illegal gaming services. Online casinos (often referred to as “igaming”) are not legal in Arizona. Any claims otherwise should be treated as highly suspicious. These scams not only put players at financial risk but also undermine the integrity of Arizona’s regulated gaming industry.
ADG has received multiple reports of fraudulent online casinos targeting Arizonans, as well as complaints from patrons who have been misled. These scams are being widely disseminated through social media advertisements directing consumers to download apps and visit websites, and are enticing unsuspecting consumers to spend money on illegitimate games.
The Arizona Department of Gaming urges residents to verify the legitimacy of any online gaming platform before engaging in play. Many of these operations are not legal or regulated, leaving users vulnerable to fraud, identity theft, and other serious risks. Due to their unregulated nature, ADG is unable to resolve complaints and disputes arising from unregulated and illegal gaming sites, leaving victims with little to no chance of recovering lost funds. It is important to remember that just because you can download the app, visit the website, and play the games, it does not mean it is a legitimate and legal gaming platform.
In light of these developments, the Department encourages both Arizona residents and visitors to visit our website to find a list of all regulated casinos and licensed event wagering and fantasy sports operators legally taking bets in Arizona. The list can be found on the Department’s website at gaming.az.gov. Legal, regulated operations provide important consumer protections not found in the illegal market, helping ensure a safer experience for participants.
The Dangers of Illegal Online Casinos:
Fraudulent online casinos often mimic reputable platforms, using familiar branding, flashy advertisements, and enticing promotions to lure victims. These unregulated operations leave participants vulnerable to:
- Financial loss through fake gaming platforms or fraudulent prize fees.
- Identity theft resulting from shared personal or financial information.
Common Red Flags of Illegal Platforms:
These deceptive platforms often use tactics such as:
- Mimicking branding of legitimate Arizona casinos, including similar or actual logos and names.
- Enticing promotions that appear too good to be true, such as excessive bonuses or guaranteed wins, luring players into providing sensitive information.
- Incorrect Website URL/Mobile App – Fraudulent sites often use web addresses that closely mimic legitimate casino names but have slight misspellings or different domain extensions (e.g., .net instead of .com).
How to Protect Yourself:
- Check before you bet: verify the licensed and regulated casinos and operators in Arizona.
- Be skeptical of advertisements or promotions on social media promising guaranteed wins or no-risk gaming.
- Avoid sharing personal or financial information with unverified sources.
- Look for sites that include resources for dispute resolution, as well as self-exclusion, responsible gaming messaging, or a toll-free helpline number.
Reporting Suspicious Activity, Fraud, or Identity Theft:
If you encounter fraud, identity theft, or suspicious online gaming operations, apps, or websites impersonating a casino or claiming to be a licensed operator in Arizona, please take the following steps:
- Document the website URL, app, business name, and any promotional materials associated with the fraudulent operator.
- Report it to ADG at [email protected] and the Arizona Attorney General’s Office Consumer Information and Complaints Unit at (602) 542-5763 or by visiting azag.gov/consumer.
- Cease activity on the platform and monitor financial accounts for unauthorized transactions.
If you suspect identity theft, report it to the Federal Trade Commission (“FTC”): for help in English, go to IdentityTheft.gov and for help in Spanish, go to RobodeIdentidad.gov.
The post ADG PSA: Consumer Protection Alert – Rise in Fraudulent Online Casinos Targeting Arizonans appeared first on Gaming and Gambling Industry in the Americas.
Compliance Updates
EPIC Global Solutions highlighted as a key element in PrizePicks’ iCAP Accreditation

EPIC is proud to have played a key role in helping PrizePicks achieve iCAP certification, the industry’s leading responsible gaming (RG) assessment.
As the globally recognized experts in harm minimization, EPIC worked closely with PrizePicks to enhance its responsible gaming initiatives, contributing to this historic milestone. With the certification, PrizePicks becomes the first and only daily fantasy sports operator in North America to achieve this level of recognition.
A key factor in this achievement was EPIC Global Solutions’ implementation of its comprehensive responsible gaming (RG) tools within PrizePicks. Through an anonymous, company-wide RG survey, EPIC provided valuable insights into the organization’s culture and commitment to player protection. The survey revealed that 82% of PrizePicks employees believe the company fosters a strong RG culture, while 88% emphasized the importance of responsible gaming for the long-term sustainability of the industry.
“Direct engagement with staff was pivotal to our assessment,” said Teresa Fiore, SVP North America at EPIC Global Solutions.
“Our survey underscores how deeply PrizePicks is committed to responsible gaming—not only as an ethical imperative but as a driver of employee morale and long-term industry sustainability. Additionally, they recognize that a strong commitment to RG is essential for the long-term sustainability of the industry.”
EPIC’s robust assessment also highlighted the significant impact of extensive RG training, with over 2,500 hours provided to staff from partners such as EPIC during the past year. The survey’s insights have not only served as a foundational benchmark for ongoing improvements but have also been cited as a critical factor in PrizePicks securing its iCAP accreditation.
Phil Sherwood, Senior Director of Responsible Gaming at PrizePicks, added: “Our partnership with EPIC has been instrumental in elevating our responsible gaming initiatives. Their expertise and insights have enhanced our programs, contributed to our iCAP accreditation, and reinforced our commitment to continuous improvement.”
Both EPIC and PrizePicks are committed to building on these achievements with plans to conduct annual surveys and further integrate employee insights into future RG initiatives.
The post EPIC Global Solutions highlighted as a key element in PrizePicks’ iCAP Accreditation appeared first on European Gaming Industry News.
AGCO
AGCO issues $110,000 in penalties to BetMGM Canada for offering cash to induce new gambling customers

The Alcohol and Gaming Commission of Ontario (AGCO) has served BetMGM Canada Inc. with an Order of Monetary Penalty (OMP) of $110,000 for violations of the Registrar’s Standards for Internet Gaming.
In two separate incidents in 2024, BetMGM engaged marketing companies who offered cash to members of the public in return for opening new BetMGM accounts. The marketing activities occurred in public forums, such as a major national trade conference. Under AGCO’s Standards, operators are responsible for the conduct of their third-party suppliers who are contracted to support the operator’s Ontario gaming business, and must require their third-parties to meet Ontario laws, regulations and standards (Standard 1.19).
Ontario is one of the first jurisdictions in the world to establish and enforce rules that strictly limit high-risk inducement advertising and marketing in the online gambling industry. Registered iGaming operators are prohibited from offering gambling inducements, bonuses and credits as part of their broad public advertising and marketing activities (Standard 2.05). These Standards exist to protect Ontarians from predatory advertising and promotional marketing practices in order to limit the risk of gambling-related harm.
A registered operator served with an OMP by the AGCO has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), which is an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.
QUOTE
“Responsible gambling safeguards and the protection of Ontarians on registered gaming sites is among our key priorities. The AGCO monitors the activities of all registered operators and their third-party suppliers to ensure they are meeting our high standards and we continue to take strong action to ensure they operate within the public interest.”
Dr. Karin Schnarr, Chief Executive Officer and Registrar – AGCO
ADDITIONAL INFORMATION
BetMGM Canada Inc. failed to comply with the Registrar’s Standards for Internet Gaming. Specifically, the licensee failed to comply with the following provisions of the Standards:
- 1.19 Operators are responsible for the actions of third parties with whom they contract for the provision of any aspect of the Operator’s business related to gaming in Ontario and must require the third party to conduct themselves in so far as they carry out activities on behalf of the operator as if they were bound by the same laws, regulations, and standards.
- 2.05 Advertising and marketing materials that communicate gambling inducements, bonuses and credits are prohibited, except on an operator’s gaming site and through direct advertising and marketing, after receiving active player consent.
Contrary to the Standards, BetMGM Canada Inc. and/or their affiliates allegedly engaged in the following activities:
a) | On or about January 13 and 14, 2024, BetMGM representatives were alleged to have attended the National Franchise Show and were offering $100 in cash to new players for opening a new account and depositing $15. |
b) | On or about March 11, 2024, BetMGM acknowledged that its marketing affiliate “Above the Street” had engaged in prohibited inducement marketing. The conduct resulted in 377 player sign-ups and $127,180.00 in commissions to “Above the Street”. |
c) | On or about April 13, 2024, another BetMGM marketing affiliate “Maple Leaf Marketing” engaged in prohibited inducements and marketing to induce on-site activations and acquire new players. The conduct resulted in 94 player sign-ups and about $34,000.00 in commissions paid to “Maple Leaf Marketing”. |
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