gaming industry
The Critical Importance of On-Premise Software Installation in the Gaming Industry: Navigating Risks of Cloud Service Withdrawals
The gaming industry is at a pivotal crossroads where data security and operational reliability are more critical than ever. As casinos increasingly leverage advanced software to enhance operations and guest experiences, the decision between cloud-based and on-premise solutions becomes paramount. Quick Custom Intelligence (QCI) advocates strongly for on-premise installations, not just for enhanced data protection but also to navigate the growing trend of cloud service providers and major businesses withdrawing support from gaming companies.
Many cloud providers and businesses, including major banks, have recently made decisions not to support gaming companies. This unsettling trend means that after substantial investments in cloud systems, the operators risk having these essential services abruptly withdrawn. Andrew Cardno, CTO of QCI, shares a personal experience: “One of our banks informed us they would not extend our business because we work with casinos. Fortunately, we had other banking options, but this highlights a significant risk for the industry.”
The inconsistency of support from cloud vendors poses a critical question: Is that the kind of vendor relationship gaming companies want? “I’ve sometimes heard of cloud vendors saying they will make an exception,” Cardno continues. “But will you get the best service? Will you have a dedicated team that understands your business, or will you constantly be educating people on why the gaming industry is different? More importantly, does this action help the industry?”
By choosing on-premise solutions, casinos retain full control over their data and operations, eliminating the risk of sudden service withdrawals. This control is vital in an industry where data breaches or service interruptions can lead to significant financial and reputational damage.
A representative from a leading casino, who wishes to remain anonymous, echoed this sentiment: “When evaluating the risks, it was clear that keeping our data on-premise offered the best protection and stability. We avoid the uncertainties associated with cloud providers who may not fully support our industry.”
QCI’s commitment to protecting the casino industry’s data ensures that its on-premise solutions provide unmatched security, reliability, and control. For any casino looking to prioritize security and minimize exposure to cloud-based risks—including the risk of service withdrawal—on-premise installation is the clear choice.
Alejandra Burato
Record Attendance, Exciting New Releases, and a Resounding Success: This was Zitro Experience Peru
On June 15, Zitro hosted another outstanding edition of Zitro Experience Peru. Now firmly established as a must-attend event for the gaming industry in the region, this year’s gathering drew a record number of operators from the Peruvian market, who got an exclusive first look at the company’s latest innovations for Peru and Latin America.
According to María Fernanda Soto, Country Manager for Peru, one of the highlights of the evening was FANTASY, Zitro’s latest cabinet featuring five exclusive titles: ‘Brave Dragon’, ‘Lion Falls’, ‘Gold Space’, ‘Fantasy Mine’, and ‘Rock n’ Raccoons’. Another standout moment was the presentation of CONCEPT, where guests were given an exclusive preview of a new and diverse game library developed for the cabinet, including ‘Penguin Party’, ‘Funny Bunnies’, ‘Treasure Shore’, ‘River Gold Wealth’, ‘Tied Up! Coins’, ‘Haunted Fortune,’ ‘Ancient Link’, and many more.
Zitro Digital also showcased its newest releases for the online channel, which drew strong interest among attendees and underscored the company’s growing presence across the region. The event was further enhanced by live entertainment and an exceptional culinary experience, creating a very special evening for all guests.
“Reaching the fifth edition of Zitro Experience Peru with record attendance and an ever-expanding event space is a tremendous achievement. Seeing this event grow year after year alongside our customers is the clearest reflection of the trust they place in us. We sincerely thank all attendees for joining us and for contributing to the success of it,” said Alejandra Burato, Regional Director of Zitro for Latin America.
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Derik Mooberry
Zitro Announces its Official Entry in Pennsylvania at Live! Casino & Hotel Philadelphia
Zitro, a global leader in the gaming industry, has announced a new milestone in its U.S. journey, entering Pennsylvania with Live! Casino & Hotel Philadelphia as the home of its first installation in the state.
Pennsylvania has been a key target for Zitro as it continues to expand its presence across regulated U.S. jurisdictions. With one of the largest and most dynamic gaming markets in the country, it was a logical next step for the company, and Live! Casino & Hotel Philadelphia was the ideal partner to open this new chapter.
On the casino floor, players are already enjoying Zitro’s CONCEPT cabinet featuring “Legendary Sword”, a title that has demonstrated strong, consistent performance across multiple U.S. markets and internationally, and one that continues to resonate with players wherever it is deployed.
“Zitro’s ‘Legendary Sword’ is a fantastic addition to our property. We’re pleased with the guest engagement so far and are eager to expand our partnership further,” said Kevin O’Sullivan, Vice President of Gaming for Live! Casino & Hotel Philadelphia.
Derik Mooberry, CEO of Zitro USA, said: “Pennsylvania is a key market for us, and we are dedicated to providing operators and players with Zitro’s best content. The launch of our product at Live! Casino is a significant step in our state-wide growth strategy, and we look forward to a long and successful partnership.”
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gaming industry
IGT Appoints Mark Wadley Incoming President of Land-Based Gaming
IGT announced that Mark Wadley has joined the company as IGT’s Incoming President of Land-Based Gaming, subject to receipt of all required regulatory approvals.
Prior to joining IGT, Wadley served as chief marketing officer of one of IGT’s global competitors. He has a proven track record of driving growth by aligning product, customer, and commercial execution. As IGT Incoming President of Land-Based Gaming, Wadley will lead IGT’s end-to-end land-based Gaming business, including global sales, product management, field services, manufacturing, marketing, external communications, and government relations. He will report to IGT CEO Hector Fernandez.
“Mark is a proven leader with a deep understanding of how to connect product, customer insight and commercial execution to drive performance. As we continue to strengthen our Gaming business, bringing these capabilities together under one leader is a critical step in improving how we operate and deliver for our customers. Mark’s experience will help us accelerate that progress,” said Hector Fernandez, CEO of IGT.
“IGT has all the core elements of a winning gaming business, from differentiated content to global scale and long-standing customer relationships. The opportunity now is to operate with greater alignment and discipline, ensuring that how we develop, position, and deliver our products translates more consistently into performance for our customers. That focus on execution will define the next phase of growth,” said Mark Wadley, IGT Incoming President of Land-Based Gaming.
Drawing on a successful career spanning both the gaming and biotech industries, Mark Wadley is known for infusing teams with energy, fostering innovation, and delivering results in fast-paced markets. His unique cross-industry perspective enables him to build high-performing teams, balance core strengths with new growth opportunities, and implement strategies that drive both immediate impact and long-term success. A champion of collaboration and team achievement, Mark is dedicated to translating innovative strategies into winning outcomes while building the “go-to” place for talent and culture in the gaming industry.
The post IGT Appoints Mark Wadley Incoming President of Land-Based Gaming appeared first on Americas iGaming & Sports Betting News.
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