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Compliance Updates

Department of Trust and ComplianceOne Group support operators facing new player risk check regulations

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Department of Trust, the award-winning provider of financial risk assessments for safer gambling, has partnered with ComplianceOne Group to offer operators an integrated advice, tools and data solution to help them implement new financial risk checks on players.

Regulations due to be published imminently in the UK are widely expected to require online gambling providers to carry out frictionless, enhanced financial risk checks on an estimated 20% of accounts each month. This equates to potentially millions of individual assessments including more thorough examinations on those considered to be at greatest risk of harm.

Gambling operators will be judged not only on the checks they conduct but also on the actions and policies they have in place to respond correctly to the outcomes of this completely new kind of risk assessment.

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As recognised experts in the field, the combined offering from ComplianceOne and DoTrust will provide operators not just with the tools and data from DoTrust to conduct assessments, but also the know-how and capability to design and implement effective policies and reporting.

Operators will be able to engage the firms early in the planning process to ensure they are fully prepared for when the assessments are mandated, likely later in 2024.

Charles Cohen, CEO of Department of Trust, said: “ComplianceOne has a strong pedigree in supporting online operators with complex regulatory challenges, particularly those involving technology.

“We recognise that for operators to complete financial risk checks satisfactorily, they will require more than technology: new knowledge, processes and expert advice will be essential to success. Through this partnership, they can access both.”

Antonio Zanghi, CEO of ComplianceOne, said: “Many operators are concerned not just about how they are going to implement this new class of player risk assessment, but how to integrate it into their wider risk management and safer gambling strategies.

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“This is no easy task, and there will be deadlines to be met. We can leverage our decade-long experience helping operators of all scales navigate changing regulatory landscapes to rise to this challenge, and then to stay compliant, supported by the best tools in the industry from DoTrust.”

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Altenar gains ground in Brazil with virtual sports certification

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Leading sportsbook technology provider ready to deliver premium virtual sports offering to local operators

Altenar has achieved a significant milestone in its LatAm expansion by securing a new certification to offer sportsbook and RGS, including virtual sports in Brazil.

This development underscores Altenar’s commitment to providing cutting-edge and engaging sportsbook solutions in regulated markets, and follows a string of landmark deals with industry leaders, such as Inspired, Kiron, Leap and Sportradar.

To achieve the certification, Altenar underwent a thorough evaluation process, demonstrating the provider’s dedication to compliance and its ability to meet the stringent requirements of the Brazilian market.

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The integration of virtual sports from renowned providers will further enhance Altenar’s comprehensive platform, offering a dynamic and exciting vertical for Brazilian players that can be enjoyed 24/7.

Dinos Doxiadis, Director of Product – Sportsbook and Data at Altenar, said: “We are thrilled to achieve certification for virtual sports in Brazil. This marks another significant step in our growth across Latin America and reinforces our commitment to the burgeoning region.

“By joining forces with some of the industry’s most renowned providers, we are confident in our ability to deliver an unparalleled virtual sports experience to operators and players in Brazil. This offering will complement our existing sportsbook solutions and provide further opportunities for engagement and growth in this key market.”

The post Altenar gains ground in Brazil with virtual sports certification appeared first on Gaming and Gambling Industry in the Americas.

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Compliance Updates

Dutch Regulator Issues Warning to 711 BV

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The Dutch Gaming Authority (KSA) has warned 711 BV, a provider of online games of chance, for showing gambling ads on a website aimed at minors. The warning followed a report from a parent who saw an advertising banner from 711 on a website linked to homework assignments from primary schools.

By law, gambling providers are not allowed to advertise to vulnerable groups, including minors. This form of advertising is considered by the KSA to be very harmful and therefore a serious violation. Taking action against such advertising and taking extra care to protect minors and young adults will be a priority for the KSA in 2025.

The 711 advertising campaign was carried out by an external partner. This party placed banners on various websites, including sites that are (partly) aimed at minors. In a conversation with the KSA, 711 indicated that it had already discovered this itself after an internal investigation and had taken measures to prevent recurrence. The provider did not report this, but should have done so: licensees are obliged to inform the KSA of errors on their part that could pose a danger to consumers.

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The KSA dealt with the violation with a warning, because 711 itself had discovered and ended the violation and taken measures to prevent recurrence.

The post Dutch Regulator Issues Warning to 711 BV appeared first on European Gaming Industry News.

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Compliance Updates

UKGC Warns Operators Over Late Regulatory Returns

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The UK Gambling Commission (UKGC) has issued a warning to operators, reminding them that failure to submit regulatory returns on time may lead to penalties and further enforcement actions.

The warning follows a spate of fines against operators who have failed to submit a regulatory return in the required timeframes for each type of activity for which they hold a licence.

Since October more than ten businesses have been fined up to £750 for not correctly completing and submitting regulatory returns within the required timeframe.

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John Pierce, Commission Director of Enforcement, said: “Despite early engagement and the issuing of advice notices, further failures to comply with the regulatory returns process were identified in these cases. Operators are expected to understand their reporting obligations and must ensure returns are submitted on time via our online portal.”

“Repeated breaches and persistent non-compliance is likely to result in escalating enforcement action.”

On 1 July 2024, Licence Condition 15.3.1 – General and regulatory returns of the Licence Conditions Codes of Practice was updated to require all licensees to submit regulatory returns on a quarterly basis replacing the previous annual basis.

The next quarterly returns are due by 28 April 2025 and can be submitted via the eServices digital service on the UKGC’s website.

The post UKGC Warns Operators Over Late Regulatory Returns appeared first on European Gaming Industry News.

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