Compliance Updates
Jackpocket Casino Becomes First iGaming Operator to Earn iCAP Certification for Player Protection

Jackpocket, announced that Jackpocket Casino has become the first iGaming operator in the U.S. to receive Internet Compliance Assessment Program (iCAP) certification for best practices in player protection.
Administered by the National Council on Problem Gambling (NCPG), the iCAP is the highest standard in the U.S. for online responsible gaming. To earn this certification, Jackpocket demonstrated dedication to player safety through a variety of features. On the app, users can access customizable play limits such as restrictions on deposit, spending, and playtime and logged-in time levels. The platform also offers time-out options and self-exclusion capabilities, allowing users to suspend their gaming activity for specified durations.
“Our mission to provide a fun and responsible online casino experience rests on ensuring the highest levels of safety and security. Every step we take is with the goal of safeguarding our users,” said Jackpocket CEO and founder, Peter Sullivan. “We are proud of the fact that with Jackpocket Casino, players can confidently participate in their favorite games, knowing that their safety is not only a priority, but also professionally validated by the NCPG.”
The rigorous evaluation required of Jackpocket Casino to receive iCAP certification consisted of a product and website overview, interviews with management and customer service teams, and an audit of the company’s responsible gaming policies, tools, advertising, and promotions. The audit was conducted by Gambling Integrity, one of the world’s leading consultancies in responsible gambling. Accreditation, valid for two years, reassures Jackpocket users, investors, regulators, and employees of the company’s commitment to safer gambling practices.
“In achieving iCAP accreditation, Jackpocket Casino has emerged as a pioneer in prioritizing player protection and responsible gambling practices within the U.S. iGaming landscape,” said Keith Whyte, NCPG Executive Director. “We applaud Jackpocket for emphasizing the safety of their users and for setting an exemplary standard for the industry.”
In 2018, Jackpocket became the first lottery courier to receive iCAP certification, and in 2019, won NCPG’s 2019 Best Corporate Social Responsibility Award for commitment to preventing and addressing problem gaming. Now, ahead of Problem Gambling Awareness Month in March, Jackpocket is continuing its commitment by achieving iCAP certification for its Jackpocket Casino app.
Jackpocket understands that responsible gaming extends beyond its platform. NCPG’s website is seamlessly integrated within the Jackpocket app, providing users with easy access to a wealth of resources and direct access to its 24-hour confidential hotline. Whether through a call or text message, help, if needed, is just a tap away.
Anne Marie Caulfield
GRAI Publishes 2025-2027 Strategy Statement

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The Gambling Regulatory Authority of Ireland (GRAI) has published its Statement of Strategy for 2025 to 2027, setting out its strategic priorities over the next three years as it establishes a robust regulatory and licensing regime for the gambling sector and delivers on its public protection mandate.
Established on a statutory basis in March 2025, the Gambling Regulation Act 2024 sets out the framework and legislative basis for the GRAI which will operate as an independent, self-financing regulator under the remit of the Department of Justice, Home Affairs and Migration.
Minister Jim O’Callaghan TD, Minister for Justice, Home Affairs and Migration launched the new Strategy alongside Mr Paul Quinn, Chair of the Authority, and Anne Marie Caulfield, CEO of the GRAI.
The Statement of Strategy sets out the GRAI’s priorities over the next three years with particular focus on six functional areas with related strategic goals reflecting the GRAI’s legislative mandate:
• Licensing
• Monitoring and Compliance
• Enforcement
• Consumer Protection and Awareness
• People, Organisation, and Governance
• Digital First
Each goal is supported by objectives and deliverables which will guide the GRAI’s progress through to 2027.
Jim O’Callaghan TD, Minister for Justice, Home Affairs Migration, said: “I commend the Gambling Regulatory Authority of Ireland on the publication of its first Statement of Strategy, which is an important milestone for the Authority, the gambling sector in Ireland and for the wider public.
“This strategy is not just about regulation; it is about educating the public, protecting those vulnerable to gambling harm, and ensuring that the industry operates to the highest standards of integrity and social responsibility. As Minister for Justice, Home Affairs and Migration I am committed to supporting the Authority in delivering on its mandate.”
Paul Quinn, Chairperson of the GRAI, said: “As a newly established independent regulator, we have been entrusted with a vital public mandate: to ensure that gambling in Ireland is conducted in a safe, fair, and transparent manner, with the interests of individuals, families, and the wider community at its heart.
“Our work is grounded in the principles of prevention, protection, and evidence-based regulation. This Statement of Strategy sets out the roadmap to delivering a modern, fair, and trusted regulatory regime that reflects the constantly evolving nature of gambling and the expectations of the Irish public.
“Establishing the new licensing arrangements, compliance management, and enforcement functions during the term of this Strategy is central to reducing the likelihood of gambling harms and will underpin a well-regulated gambling market in Ireland.”
Anne Marie Caulfield, CEO of the GRAI, said: “The Statement of Strategy outlines the vision, mission, and values of the Regulator through to 2027. Each goal within the Strategy outlines a thorough approach to our main functions, from building a robust licensing regime that will ensure operators are consistently adhering to standards to supporting research and educational initiatives that enhance our capabilities as a Regulator.
“The GRAI’s Statement of Strategy 2025 – 2027 has been approved by the Minister for Justice, Home Affairs and Migration and we look forward to achieving our strategic goals together.”
The post GRAI Publishes 2025-2027 Strategy Statement appeared first on European Gaming Industry News.
Africa
NLGRB Intensifies Nationwide Crackdown on Illegal Gaming Operations

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The National Lotteries and Gaming Regulatory Board Uganda (NLGRB) intensified its nationwide crackdown on illegal gaming operations, seizing over 80 unauthorised gaming machines in Mbarara and Ibanda cities under its operation name “Mashine Haramu.”
According to the NLGRB Operations Manager, Mr. Steven Tabaruka, more than 6000 illegal gaming machines have so far been impounded across Uganda as part of the ongoing enforcement operation.
The operation targets unregulated gaming operators, suppliers, and manufacturers that exploit unsuspecting Ugandans and undermine the integrity of the industry.
Mr. Tabaruka said that the Board’s goal is to protect Ugandans by eliminating illegal gaming activities and promoting responsible gaming. He encouraged individuals in the gaming business to reach out to the NLGRB offices in Mbarara or the head office in Kampala to regularise their operations.
The National Lotteries and Gaming Regulatory Board continues to urge the public to report suspicious or illegal gaming activities as part of efforts to ensure a safe and regulated gaming environment for all.
The post NLGRB Intensifies Nationwide Crackdown on Illegal Gaming Operations appeared first on European Gaming Industry News.
ACMA
ACMA Blocks More Illegal Online Gambling Sites

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The Australian Communications and Media Authority (ACMA) has requested the Australian internet service providers (ISPs) to block more illegal online gambling sites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001.
The latest sites blocked include Crown Gold, Maxispin Casino, Rain.gg, Didibet, LuckyBet, Malina Casino and Spins of Glory.
Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 1338 illegal gambling and affiliate websites have been blocked. Around 220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal online gambling rules in 2017.
The post ACMA Blocks More Illegal Online Gambling Sites appeared first on European Gaming Industry News.
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