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In-Depth Research: 93% Satisfied with SOFTSWISS Game Aggregator

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Client satisfaction with the SOFTSWISS Game Aggregator consistently rises from year to year. This conclusion is based on the results of the in-depth client research conducted by Kantar, a world-renowned data analysis and consulting agency, for iGaming software supplier SOFTSWISS.

The survey’s main objectives were to discover the most important indicators for operators in choosing a game aggregation platform supplier, and to measure the client satisfaction level of the SOFTSWISS flagship product, the Game Aggregator. This marked the second wave of the research, following the previous survey conducted in 2022.

 

GENERAL PREFERENCES IN CHOOSING A SUPPLIER

According to the survey findings, when choosing a business partner in the iGaming industry, the following functional characteristics emerge as the highest priorities:

  • Fair pricing
  • Wide portfolio of games and providers
  • Ease of technical integration and its support

 

The lowest priority is assigned to the ability to integrate different products from the same company. At the same time, the significance of having licences and certifications for regulated markets increased – 47% of the respondents consider this indicator important, compared to 32% in 2022.

Speaking about emotional characteristics, which influence the choice of a supplier, the respondents highlighted the below Top 3 as the most significant:

  • Top level of service
  • Long-term and reliable partner
  • Simple and quick communication with account managers.

Matching the key functional and emotional characteristics essential for operators, the SOFTSWISS Game Aggregator solidifies its leading position in the iGaming market. The robust client satisfaction with this product serves as a testament to its excellence.

 

GAME AGGREGATOR: CLIENTS SATISFACTION

According to the survey, 93% of current clients are satisfied with the SOFTSWISS Game Aggregator, with 53% of the respondents giving highly positive feedback, rating it between 9 and 10 points. This remarkable achievement exceeds the previous year’s findings, where the highest ratings were provided by 37% of the respondents.

The satisfaction level assessment encompassed various factors, including the indicators highlighted by respondents as the most important functional characteristics of the SOFTSWISS Game Aggregator: the speed of response to unscheduled maintenance requests and stable access to games. Notably, they scored the highest level of client satisfaction.

 

Tatyana Kaminskaya, Head of SOFTSWISS Game Aggregator, comments: “We are happy to receive such positive recognition, witnessing the increasing satisfaction and noting the areas for further growth. This difference in the share of completely satisfied clients in 2022 and 2023 proves that we know how to handle feedback well. We have considered the results of the last year’s survey, worked on clients’ requests, and succeeded in providing the top level service to bring our client’s business to a new stage.”

While the survey results and rising client satisfaction are important indicators, they are not the sole confirmation of the product’s progress and the team’s dedication to work for the client’s business success. The product has recently achieved a significant breakthrough: the total bets across all projects exceeded EUR 10bn in July. This milestone serves to reinforce further the Game Aggregator’s leading position in the global iGaming market.

The researchers believe that the degree of service excellence and the team’s commitment to refining the client experience has significantly driven client satisfaction growth. The support service operates 24/7, with an average initial response time of 1 hour, and resolution of issues typically within  15 hours.

 

SERVICE: SOFTSWISS & iGAMING MARKET

Aiming to establish itself as a reliable long-term partner associated with high-quality services and safety, SOFTSWISS provides comprehensive support to its clients. Analysing the level of service satisfaction, the researchers concluded that SOFTSWISS not only outperforms its competitors in this aspect, but also exceeded the previous year’s level – 8.6 of 10 points in 2023 against 7.9 points in 2022:

 

Summing up the research results, Andrey Starovoitov, Co-CEO at SOFTSWISS, notes: “We are very focused on our clients, analysing their demands and pain points. Understanding our clients is key to developing innovative products, improving service and building long-term, reliable partnerships. Research results like this are another step towards strengthening our ecosystem of solutions and products and, consequently, our clients’ competitiveness and revenue. We are pleased that the latest results show high satisfaction with our flagship product, the SOFTSWISS Game Aggregator, and our service. We have raised the bar significantly and are determined to consistently push the boundaries of work standards in the iGaming industry.”

 

About SOFTSWISS

SOFTSWISS is an international iGaming company supplying ISO 27001-certified software solutions for managing gambling operations. The expert team, which counts 1,400 employees, is based in Malta, Poland, Georgia, and Belarus.  SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.

 

Boomerang Partners

The exclusive ‘Sports Marketing & Betting Calendar 2026’ by Boomerang Partners will help affiliate teams with strategy planning

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Boomerang Partners has prepared an exclusive, expert guide for sports affiliate teams worldwide. The ‘Sports Marketing & Betting Calendar 2026’ confirms the company’s deep expertise, which places it among the leading sports affiliate programs in the industry, and provides valuable insights.

This detailed study incorporated a large amount of proprietary data from Boomerang Partners’ analytical department, the company’s sponsorship department, and the affiliate managers’ team. Industry trends were analyzed during its preparation, and the fact that 2026 will be a year of sports was taken into account.

Insights, traffic peak predictions, and practical benefits

‘Sports Marketing & Betting Calendar 2026’ is a professional playbook for sports affiliates. For those working with sports traffic, this is a must-have tool for planning campaigns and strategies. Using these insights, affiliate partners can properly assess player behavior, avoid missing seasonal peaks of interest in sports, and choose effective tools for monetization. For ease of study, the guide is divided into several blocks, the main ones being:

  1. The actual sports events calendar for 2026, with top tournaments, traffic peaks for them, and popularity in specific GEOs
  2. Expert insights and analytics for planning pre-, live-, and post-event campaigns
  3. Industry trends for 2026, and how this can be used in work
  4. A Boomerang Partners’ strategic partnership with AC Milan, and what benefit affiliate teams can derive from this
  5. Toolkit for affiliates with practical recommendations on adapting traffic strategies according to the tournament stage.

Anton Eshtokin, Chief Marketing Officer at Boomerang Partners, said: “We hope this calendar becomes a practical tool for sports affiliate partners when planning 2026, as well as generating interest in deeper strategy development with our involvement in joint projects”.

What can the guide be useful for

Boomerang Partners has prepared ‘Sports Marketing & Betting Calendar 2026’ in such a way that it can bring practical benefit not only to experienced sports affiliates. Those industry representatives who are just starting or would like to begin working in this direction will find the information in the guide maximally practical and in-depth. This data will help affiliate teams:

  • Navigate the sports schedule for 2026
  • Assess the popularity of a particular sport in specific GEOs
  • Not miss traffic peaks
  • Use expert advice for campaign monetization
  • Understand player behavior before, during, and after tournaments
  • Adapt to industry trends and use them in their work
  • Effectively segment audiences by GEO, device, type of traffic, and other parameters, and so on.

Additionally, using the example of cooperation with AC Milan, Boomerang Partners demonstrates how a partnership with such a top Club can bring practical benefits to sports affiliates. This concerns both obtaining exclusive media content from AC Milan and opportunities for monetization through merchandise giveaways, a focus on player-specific online betting markets, and various promotional activities.

A universal toolkit for affiliates

2026 will be rich in sporting events. With the exclusive ‘Sports Marketing & Betting Calendar 2026’, affiliate teams can use expert insights for quality preparation and monetization of their campaigns. Download the guide from the official Boomerang Partners website for free, plan your campaigns like a pro, and catch every traffic peak.

About Boomerang

Boomerang Partners is a rapidly growing global marketing agency offering a wide range of services. Boomerang Partners is the Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards — a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. Partners of the Agency launched six new products in 2024-2025, contributing to a nearly 1.5-fold increase in product users.

The agency’s client portfolio contains 13+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.

The post The exclusive ‘Sports Marketing & Betting Calendar 2026’ by Boomerang Partners will help affiliate teams with strategy planning appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Boomerang Partners

The exclusive ‘Sports Marketing & Betting Calendar 2026’ by Boomerang Partners will help affiliate teams with strategy planning

Published

on

the-exclusive-‘sports-marketing-&-betting-calendar-2026’-by-boomerang-partners-will-help-affiliate-teams-with-strategy-planning

Boomerang Partners has prepared an exclusive, expert guide for sports affiliate teams worldwide. The ‘Sports Marketing & Betting Calendar 2026’ confirms the company’s deep expertise, which places it among the leading sports affiliate programs in the industry, and provides valuable insights.

This detailed study incorporated a large amount of proprietary data from Boomerang Partners’ analytical department, the company’s sponsorship department, and the affiliate managers’ team. Industry trends were analyzed during its preparation, and the fact that 2026 will be a year of sports was taken into account.

Insights, traffic peak predictions, and practical benefits

‘Sports Marketing & Betting Calendar 2026’ is a professional playbook for sports affiliates. For those working with sports traffic, this is a must-have tool for planning campaigns and strategies. Using these insights, affiliate partners can properly assess player behavior, avoid missing seasonal peaks of interest in sports, and choose effective tools for monetization. For ease of study, the guide is divided into several blocks, the main ones being:

  1. The actual sports events calendar for 2026, with top tournaments, traffic peaks for them, and popularity in specific GEOs
  2. Expert insights and analytics for planning pre-, live-, and post-event campaigns
  3. Industry trends for 2026, and how this can be used in work
  4. A Boomerang Partners’ strategic partnership with AC Milan, and what benefit affiliate teams can derive from this
  5. Toolkit for affiliates with practical recommendations on adapting traffic strategies according to the tournament stage.

Anton Eshtokin, Chief Marketing Officer at Boomerang Partners, said: “We hope this calendar becomes a practical tool for sports affiliate partners when planning 2026, as well as generating interest in deeper strategy development with our involvement in joint projects”.

What can the guide be useful for

Boomerang Partners has prepared ‘Sports Marketing & Betting Calendar 2026’ in such a way that it can bring practical benefit not only to experienced sports affiliates. Those industry representatives who are just starting or would like to begin working in this direction will find the information in the guide maximally practical and in-depth. This data will help affiliate teams:

  • Navigate the sports schedule for 2026
  • Assess the popularity of a particular sport in specific GEOs
  • Not miss traffic peaks
  • Use expert advice for campaign monetization
  • Understand player behavior before, during, and after tournaments
  • Adapt to industry trends and use them in their work
  • Effectively segment audiences by GEO, device, type of traffic, and other parameters, and so on.

Additionally, using the example of cooperation with AC Milan, Boomerang Partners demonstrates how a partnership with such a top Club can bring practical benefits to sports affiliates. This concerns both obtaining exclusive media content from AC Milan and opportunities for monetization through merchandise giveaways, a focus on player-specific online betting markets, and various promotional activities.

A universal toolkit for affiliates

2026 will be rich in sporting events. With the exclusive ‘Sports Marketing & Betting Calendar 2026’, affiliate teams can use expert insights for quality preparation and monetization of their campaigns. Download the guide from the official Boomerang Partners website for free, plan your campaigns like a pro, and catch every traffic peak.

About Boomerang

Boomerang Partners is a rapidly growing global marketing agency offering a wide range of services. Boomerang Partners is the Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards — a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. Partners of the Agency launched six new products in 2024-2025, contributing to a nearly 1.5-fold increase in product users.

The agency’s client portfolio contains 13+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.

The post The exclusive ‘Sports Marketing & Betting Calendar 2026’ by Boomerang Partners will help affiliate teams with strategy planning appeared first on Americas iGaming & Sports Betting News.

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AI video surveillance

Subic Sun Resort & Casino Expands IvedaAI™ Deployment Ahead of March 2026 Opening

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AI-driven platform to elevate VIP services and guest experience across 350-room resort, with future expansion to Accor’s Mercure and Ibis Styles brands

Iveda®, a global provider of AI video surveillance and smart-city technologies, today announced the next phase of its deployment with Subic Sun Convention, Resort, and Casino Inc., ahead of the property’s grand opening in March 2026. Building on the hotel developer’s initial decision earlier this year, IvedaAI™ will now be integrated deeply into guest experience operations, VIP services, and hospitality workflows across the 350-room resort  complex, along with future expansion of its franchised hotel brands from Accor, Mercure Hotel and Ibis Styles, in the popular Subic Bay Freeport Zone.

As the resort enters the final phase of construction, IvedaAI’s real-time analytics are being embedded directly into core hotel operations to streamline service, personalize guest interactions, and increase overall efficiency. The platform’s facial and behavioral analytics allow staff to recognize VIPs and returning guests instantly upon arrival, enabling more thoughtful greetings and tailored service informed by past visits and preferences. Beyond guest engagement, IvedaAI supports predictive staffing, rapid incident detection, luggage tracking, asset protection, service responsiveness, and casino floor optimization driven by real-time foot traffic insights.

“Integrating IvedaAI into our guest experience systems unlocks an entirely new standard of service,” said Lino Barte, lead property developer of Subic Sun Convention, Resort, and Casino Inc., project. Iveda’s real-time intelligence allows us to personalize every touchpoint—from VIP greetings to room preferences—while ensuring safety, efficiency, and world-class hospitality.”

David Ly, CEO and Founder of Iveda commented, “As the global hospitality industry accelerates toward AI-first operations, we’re seeing a clear shift in how resorts think about guest experience.” He continued, “From Subic Bay to Macau and around the world, we’re working with hotel operators who are looking for intelligent systems that elevate service without adding complexity. IvedaAI fundamentally changes the hospitality game by giving staff real-time insight into guest needs, preferences, and safety. What Subic Sun Convention, Resort, and Casino Inc. is doing, along with what’s planned for Accor’s franchised brands—Mercure Hotel Subic and Ibis Styles Subic—is a preview of where the entire industry is headed: high-touch hospitality powered by intelligent, seamless automation.”

As the hospitality industry undergoes rapid digital transformation, AI has become one of the fastest-growing technology segments in the sector. According to Insight Ace Analytic, the global AI in hospitality and tourism market was valued at USD 2.9 billion in 2024 and is projected to reach USD 36.5 billion by 2034, driven by rapid adoption of intelligent automation, personalized guest analytics, and operational AI tools across major hotel chains and resort destinations.

Major resort operators—from Asia to Europe—are accelerating AI adoption to reduce labor strain, improve service consistency, and differentiate their properties through high-touch, data-driven service. The Subic Sun Convention, Resort, and Casino’s deployment of IvedaAI places the resort among the early adopters shaping the next generation of intelligent hospitality.

The post Subic Sun Resort & Casino Expands IvedaAI™ Deployment Ahead of March 2026 Opening appeared first on Americas iGaming & Sports Betting News.

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