Gaming Awards
NSoft Wins ‘Best Customer Service’ And ‘Bingo Supplier’ at EGR B2B Awards 2023
We are delighted to announce that NSoft, a leading global provider of high-quality software solutions for the betting and gambling industry, has won two prestigious EGR B2B Awards – ‘Best Customer Service’ and ‘Bingo Supplier’ of the year. These accolades are a testament to our commitment to our partners and the players who enjoy our innovative products.
In a personal statement, NSoft’s CEO Dario Jurčić expressed: “I am filled with pride and gratitude as we celebrate these two significant wins. These awards underscore the hard work, passion, and commitment of our NSoft team. They are not just wins for us as a company, but a recognition of our unwavering focus on customer needs and our dedication to innovation. As we mark our 15th anniversary, these achievements serve as a milestone and a testament to the journey we’ve undertaken, filled with dedication and perseverance. We’ll continue our quest to deliver nothing short of excellence, always keeping our customers at the heart of what we do.”
The esteemed EGR Awards are widely regarded as the Oscars of the igaming industry, recognising those companies that fuel and sustain the dynamic gaming sector. The awards acknowledge the accomplishments of suppliers from all key igaming disciplines, ranging from betting and gaming software to payments, recruitment, IT, infrastructure, and more.
The ‘Best Customer Service’ category was a tough one with 15 powerful contenders, including companies like Sportradar, EveryMatrix, and SoftSwiss. It is indeed an honor that NSoft was selected as the winner. This reflects our core belief in understanding customer needs, providing reliable service, demonstrating flexibility, delivering on briefs, and achieving commercial success, which were all regarded as key criteria for the award.
The ‘Bingo Supplier’ category was also highly competitive with eight companies vying for the award. NSoft won against strong competitors such as Pragmatic Play, Playtech, and Relax Gaming. This win is an endorsement of our commitment to commercial success, understanding customer needs, our robust product development, and flexibility in our offerings.
A standout amongst our product offerings is the flagship bingo product – Lucky Six. This modern take on the classic bingo game has a vibrant design, robust backend infrastructure, and an array of engaging features that make it a favorite amongst our customers. Despite challenging internet conditions, Lucky Six continues to generate millions of tickets daily, serving as a testament to our commitment to accessible, engaging, and reliable entertainment.
Moreover, this year marks a significant milestone for NSoft as we celebrate 15 years of providing high-quality services in the industry. The EGR Awards wins further strengthen our position as an industry leader and reinforce our commitment to delivering exceptional products and services to our clients worldwide.
NSoft’s stellar customer service is underpinned by our dedicated 24/7 support team that addresses all business-related issues and assists with daily operations. With an impressive average response time of 4 minutes for email, 13 seconds for chat, and 5 seconds for phone communication, NSoft continues to set industry standards.
We would like to thank the EGR B2B Awards committee for recognizing our hard work and dedication. We are immensely proud of these achievements and look forward to continuing our mission of providing top-tier services in the years to come.
WA.Technology, a leading B2B iGaming solutions provider, was recognized for its outstanding contributions to the iGaming industry, securing the award for ‘Best Turnkey Solution 2024’. This recognition highlights the company’s commitment to innovation, excellence, and its impactful presence in the LATAM market.
Tim Scoffham, CEO of WA.Technology, expressed his gratitude and enthusiasm, stating, “The award is a testament to the hard work and dedication of our entire team. Our focus has always been on providing cutting-edge solutions tailored to the needs of our clients and partners. Winning ‘Best Turnkey Solution 2024’ reinforces our position as a leader in the global iGaming sector and motivates us to continue our mission of delivering exceptional service.”
The awards celebrate WA.Technology’s successful expansion and the enhancement of its comprehensive suite of iGaming solutions, including the highly acclaimed WA.Platform, WA.Sports, WA.Casino, WA.Fantasy, WA.Lottery, and WA.Poker verticals, as well as the recently launched WA.Affiliates management solution.
The company also recently won the ‘Best Aggregator Award’ at the 2024 SiGMA Eurasia Awards held on 26 February in Dubai. As WA.Technology continues to forge ahead, the continued recognition serves as milestones in the company’s journey of industry leadership and innovation.
NuxGame, the experienced betting and casino software provider, has secured a nomination for the upcoming SiGMA Americas Awards in the Best Turnkey Solution category.
As one of the most prestigious industry awards in the region, the recognition solidifies NuxGame’s standing as a leading platform provider across emerging Latin American markets.
The winners of the awards are decided through a public vote on an online portal, which will remain open until April 9.
Coinciding with the SiGMA Americas Summit in Sao Paulo, Brazil, the winner’s announcement is set to take place during a prestigious ceremony on the first day of the event on April 23.
The latest development for NuxGame in Latin America highlights its commitment to delivering bespoke software solutions to operators in the region, which it continues to enhance with crypto casino, payments and gamification features.
“Marking a milestone in our Latin American trajectory, we are thrilled to be shortlisted in the upcoming SiGMA Americas Awards for our turnkey solution,” the Chief Operating Officer for NuxGame, Denis Kosinsky, said. “The shortlist serves as a testament to our commitment to delivering innovative solutions to Latin America and beyond and we look forward to the winner’s announcement.”
Belatra Games, the specialist online slots developer, has been shortlisted for Best Game Provider and Most Played Game (Mummyland Treasures) at the SiGMA Americas Awards. The prestigious awards are held on the opening night of the hugely popular Latin American iGaming networking event running across April 23 to 25 in Sao Paulo, Brazil.
The SiGMA Americas Awards celebrate the biggest triumphs in gaming, tech and digital marketing while also recognising inspiring individuals and companies excelling within the Americas. Belatra Games’ two nominations highlight the studio’s unrelenting commitment in creating exceptional gaming experiences for players across the globe. Mummyland Treasures was released in 2023 and has become the most popular online slot in its portfolio thanks to its vibrant, colourful and engaging gameplay mechanics. Further to the double nomination, Belatra Games is also set to exhibit at the SiGMA Americas event.
From stand B50, visitors will have the chance to explore Belatra Games’ extensive portfolio of titles specifically designed for the Latin American market. Belatra Games’ Commercial Director for Latin America, Andres Troelsen, will be in Sao Paulo for the duration supported by his local and highly experienced team.
“Our Best Game Provider and Most Played Game award nominations are a proud moment for the business as we continue to give players top-quality slots experiences,” Troelsen said. “Latin America represents a huge opportunity for those who truly understand the region, its nuances and player preferences. We look forward to sharing more about our strategy and roadmap during our time in Sao Paulo.”
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