Latest News
ProgressPlay Responsible Gambling credentials boosted with dedicated Responsible Gaming Team and tools
White-label and turnkey provider ProgressPlay, recently shortlisted by the prestigious EGR B2B Awards, has announced an investment in their Responsible Gaming Team as well as in new tools to enhance the company’s offering in this key area.
Responsible Gambling is a high priority under ProgressPlay’s senior management team and the company works with protection programs such as ‘GamStop’ that allows for players to permanently or temporarily suspend their accounts. GamStop is the free, UK-wide national self-exclusion scheme that enables gamblers to put blocks in place to restrict their online gambling activities.
On-going work preparing for certification demonstrates that ProgressPlay has identified the risks, assessed the implications and put in place systemised controls that increase reliability and security of systems and information. The company is confident that this will result in improved customer and business partner confidence at the rapidly developing white-label and turnkey provider.
ProgressPlay is informative about responsible gambling across the platform and even encourages players to give up gambling altogether should it become overwhelming to them. What is more, the enhanced Responsible Gaming Team is regularly trained to pick up signs related to problem gambling and knows what steps to take should a player ask for help or guidance, providing advice through a multi-channel approach that covers live voice, email, SMS and, interestingly, invasive customer pop-up notifications. The team also has preventative measures and triggers to intervene, identify and combat possible gambling related traits.
Furthermore, ProgressPlay has close and long-term relations with its suppliers and other partners to ensure high-quality player-protection in the service offering. Supply chain is carefully vetted and this in-depth assessment also includes the countries where there are safeguards on data protection and the protection of player data rights.
ProgressPlay supplies operators and casino brands with a platform and game aggregator together with extensive value-added services. ProgressPlay’s iGaming platform provides operators with a powerful tool for optimising the performance of an online casino, with a bedrock in Responsible Gaming technology and practices.
ProgressPlay is committed to delivering game-changing white label solutions that aim to transform the iGaming landscape in terms of delivery, customer interaction and usability. All the necessary monitoring and management tools are provided, including segmentation tools, advanced reporting, payment and security plus key statistics, customisable loyalty and bonus systems, combined with insightful analytics around transaction and business reports.
ProgressPlay’s powerful platform of over 2000 casino games is made up of a wealth of aggregated content ranging from slots, online casino and live casino, to poker and table games, as well as a sportsbook, that operators can access via easy integration to drive player engagement and revenue, demonstrating the ability to continuously deliver value based on a responsible gaming approach. A raft of almost 150 online casino brands has already teamed up with ProgressPlay to bring their casino and sportsbetting platforms to life.
ProgressPlay CEO Itai Loewenstein said: “Responsible Gaming is not a one-time exercise but rather an on-going process for the ProgressPlay team. No matter how many structures and processes ProgressPlay has in place, we are committed to regularly update and review them for the benefit of increased stakeholder engagement and closer relationships with all internal and external stakeholders.”
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Angela Bernhard Thomas
CAPCOM’S STREET FIGHTERTM 6 GOING TO COLLEGE THIS FALL
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Clark County
Clark County residents can bring a friend for free to next week’s Super Bingo $160,000 tournament at the Plaza Hotel & Casino, May 6-8
Home to downtown Las Vegas’ only bingo room, the Plaza Hotel & Casino is offering Clark County, Nevada residents who register to play in next week’s Super Bingo tournament the opportunity to bring a friend for free.
Happening Monday, May 6 through Wednesday, May 8 in the Plaza’s expansive ballroom, Super Bingo is expected to draw nearly 1,000 people from the local Las Vegas valley and across the country and Canada for the opportunity to win big playing fun-filled games of bingo over two days, with a $50,000 super coverall both days while socializing with like-minded bingo players.
Bingo-only registration is $160 per person, and Clark County residents who register can bring a friend for free. Registration is available online at https://www.plazahotelcasino.com/bingo/super-bingo-registration/. Hotel-and-bingo packages start at $300 for a four-night stay with no resort fee.
All Super Bingo players receive one 6-on paper pack for both days, two daubers, free drinks via an open bar at all sessions, boxed lunch both days, and $10 in free slot play after the first day’s session.
The Plaza’s Bingo room offers six daily bingo sessions at 11 a.m., 1 p.m., 3 p.m., 5 p.m., 7 p.m. and 9 p.m. and is located on the 3rd floor. By parking on the third floor of the Plaza’s self-parking garage, guests have convenient and direct access to the Plaza’s bingo room and parking is validated for bingo players.
Gambling in the USA
Kambi Group plc extends Mohegan partnership with on-property sports betting agreement in Pennsylvania
Kambi Group plc (“Kambi”), the world’s trusted sports betting partner, has agreed a long-term on-property sportsbook partnership with Mohegan to provide its award-winning sportsbook at two retail locations in the state of Pennsylvania.
The partnership will see Mohegan utilise Kambi’s cutting-edge retail sportsbook offering across more than 20 kiosks in sportsbook locations at Mohegan Pennsylvania and Mohegan Pennsylvania at Lehigh Valley Race and Sportsbook.
The deal further strengthens Kambi’s relationship with Mohegan, which already utilises Kambi’s suite of sports betting products at ilani in Washington, as well as online and on-property in the Canadian province of Ontario at Fallsview Casino Resort and Casino Niagara.
Kristian Nylén, Kambi CEO and Co-founder, said: “With several successful partnerships with Mohegan already in place, we are pleased to agree this new partnership as we continue to build on our strong relationship.
“This latest deal further reinforces Kambi’s position as the sportsbook provider of choice for tribes across North America, and we look forward to our ongoing collaboration with Mohegan.”
Tony Carlucci, President & GM of Mohegan Pennsylvania, said: “Mohegan Pennsylvania is excited to continue utilising the same Kambi technology platform that existed under our Kindred partnership, which will help to create a seamless process as the Sportsbook at Mohegan Pennsylvania fully rebrands later this Spring.”
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