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Optimove Acquires Kumulos to Expand Personalized Mobile Capabilities of Its Multichannel CRM Marketing Platform

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Acquisition will empower brands to natively orchestrate personalized mobile, web, and in-app messages

Optimove, the leading CRM Marketing Platform,  announced its acquisition of Kumulos, a Dundee, Scotland-based provider of a personalized messaging platform for mobile applications. The acquisition furthers Optimove’s efforts to expand the native messaging capabilities of its Customer Relationship Management (CRM) Marketing platform, which empowers brands to connect with existing customers and deliver personalized multichannel journeys, at scale.

Optimove helps data-rich brands across industries manage large-scale CRM marketing frameworks. By personalizing thousands of campaigns to hundreds of segments, Optimove allows brands to reach their customers with the right message on the right channel. Unlike other technologies that rely on common, rule-based orchestration, Optimove’s AI-driven solutions autonomously determine the next-best-action for each individual customer, eliminating the need for marketers to manually map every customer journey.

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With a Customer Data Platform (CDP) at its core, Optimove offers marketing teams direct access to their customer data to build, test, and optimize hundreds of CRM campaigns weekly. The Kumulos acquisition bolsters Optimove’s AI engine, adding native mobile capabilities to allow brands to seamlessly orchestrate multichannel marketing journeys across web, email, and mobile channels.

“Our accelerated growth has been driven by building the most powerful orchestration ‘brain’ in the market on top of our CDP,” said Optimove Founder and CEO, Pini Yakuel. “To support our next stage of growth, we will continue to add expanded capabilities to help marketers reach customers in many different ways. We already do this in email and Kumulos was a natural fit to offer this across mobile marketing as they provide an easy way to build out sophisticated mobile and web campaigns.”

With the Kumulos acquisition, Optimove now empowers marketers to:

Re-engage customers with mobile push notifications that support rich media, templates, and deep linking, which are delivered based on each customer’s usage history.
Create customized in-app messages with on-brand overlays and inbox messages for onboarding experiences, customer-based messaging, and rich in-app communications that provide the ultimate personalized experience to every customer.
Maximize opt-ins and conversions with fully customizable permission overlays and soft prompts as well as personalized rich media web push messages that dynamically adapt to each customer’s on-site behavior.
Trigger higher-accuracy automated messages leveraging geofences and beacon technology combined with realtime behavior, customer attributes, and preferences.

Acquire new mobile app users from websites, emails, social media, digital advertising, out-of-home advertising, and more with award winning deferred deep linking powered by universal smart links and web-to-app banners that intelligently navigate each customer to a unique destination.

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“We were already partnered with Optimove and share an open, collaborative culture, so integrating our technology into its UI as a fully native solution was seamless,” said Bob Lawson, co-founder of Kumulos, who will assume the role of Director of Mobile Offering at Optimove. “Kumulos brings a unique blend of mobile messaging and engagement features to enable personalized mobile-first experiences for brands. Customers will be able to build these mobile campaigns and journeys directly from within Optimove from day one.”

Kumulos co-founder Mark Petrie will also join Optimove, serving as the Director of Engineering for Mobile Services.

Today, Optimove’s CRM Marketing platform sends more than 81 billion optimized messages every year, helping brands grow their customer lifetime value by more than 33 percent. The company serves more than 500 brands – including Dollar Shave Club, Entain, BetMGM, Staples, JD Sports, Papa John’s, Pennsylvania Lottery, Family Dollar and others across sports, gaming, retail, telecommunications, and financial services. Kumulos’ customer base deepens Optimove’s penetration in retail and finance and extends its reach into other key verticals such as quick service restaurants (Subway, Pizza Pizza), logistics (CargoLux, UPS), travel and hospitality (Sandals and Beaches, Network Rail) and healthcare (Sanofi, Roche, Ellerca Health).

Over the past six months, Optimove has raised $75 million in funding to accelerate its platform development through M&A and strategic hiring, already increasing its workforce to 340 employees. On the heels of the acquisition, Optimove is set to invest in Scotland locations as an R&D center to complement the development locations currently in Tel Aviv and Ukraine. The team will leverage existing SDKs for all leading operating systems, including iOS, Android, React Native, Flutter, Cordova/Ionic, Unity, and Xamarin to bring differentiated mobile marketing solutions to market.

The Kumulos acquisition closed in March 2022. Optimove plans to continue its product enhancement through additional value-add technology acquisitions this year.

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Rickard Vikström Named European CEO of the Year in the Hosting Industry

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Rickard Vikström, CEO and founder of Internet Vikings, a licensed in-state hosting provider for U.S. iGaming and online sports betting, has been named European CEO of the Year in the hosting industry.

The award recognizes Vikström’s work in expanding Internet Vikings’ presence from Europe into the U.S., where the company has become the fastest-growing hosting provider for the iGaming and sports betting industry. Internet Vikings continues to see strong year-on-year growth, becoming the go-to hosting partner for European operators expanding into the U.S. market.

Vikström has led Internet Vikings through several key initiatives, including early market entry in emerging U.S. states, the introduction of flexible hosting models such as Pay-as-You-Go Bursting, and a focus on operational transparency and customer responsiveness. He also helped secure VMware Premier Partner status for the company.

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Internally, Vikström is known for his direct and accessible leadership approach, maintaining regular contact with clients and actively participating in customer support improvements.

This award highlights his ability to scale a European company internationally while maintaining close attention to service and technical reliability.

The post Rickard Vikström Named European CEO of the Year in the Hosting Industry appeared first on European Gaming Industry News.

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Construction of Japan’s First Integrated Resort with a Casino Begins

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Construction has officially begun on Japan’s first integrated resort with a casino, as MGM Osaka held its groundbreaking ceremony last week. The event, hosted by Osaka IR KK, the project’s promoter, was attended by Osaka Governor Hirofumi Yoshimura and representatives of MGM Resorts International and Japan’s Orix Corporation, the lead partners behind the ¥1.27 trillion ($8.8 billion) development.

Located on the man-made island of Yumeshima in Osaka Bay, MGM Osaka is scheduled to open in the autumn of 2030. The project marks a key milestone in Japan’s long-debated foray into legalised casino gaming. Once operational, it is expected to generate around $5.9 billion annually in gross gaming revenue.

MGM Osaka will feature a casino, three hotels with approximately 2500 rooms, and extensive convention and entertainment facilities, including a 3500-seat theater, 330,000 square feet of exhibition space and 400,000 square feet of conference areas. Dining and retail outlets are also part of the expansive master plan.

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“In collaboration with Osaka Prefecture and Osaka City, this project… is expected to contribute to the development of Japan’s tourism industry and the growth of the Kansai region,” a press statement reads.

The complex’s timeline coincides with the tail end of Expo 2025, also hosted on Yumeshima Island. To minimise disruption during the event, construction will be scaled down on peak days and the use of heavy machinery delayed until after the Expo concludes in October.

The resort will benefit from enhanced transportation access. A new Osaka Metro station opened in January to serve Expo 2025 and eventually MGM Osaka, while the Kintetsu Nara Line is being extended to further improve connectivity before the resort opens.

Financially, the project is backed by a ¥530 billion ($3.68 billion) debt financing package led by Mitsubishi UFJ Financial Group and Sumitomo Mitsui Banking Corp., with investments from regional businesses in Osaka.

The post Construction of Japan’s First Integrated Resort with a Casino Begins appeared first on European Gaming Industry News.

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SYNOT Games and R. Franco Digital Announce Strategic Partnership to Improve Casino Engagement

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SYNOT Games, a leading developer of innovative casino games and retention solutions, announced a strategic partnership with Spanish aggregator R. Franco Digital. This collaboration marks a significant milestone in delivering enhanced gaming experiences across Spain, Portugal, Mexico and Colombia.

In a move set to redefine player engagement in the iGaming industry, SYNOT Games has integrated its advanced retention solutions into R. Franco Digital’s flagship IRIS Platform, a comprehensive and flexible aggregation system. This strategic partnership, which unites SYNOT’s industry-leading tools such as the SYNOT Progressive Bonus and Free Round Bonus, promises to deliver an enriched gaming experiences for key Spanish-language markets.

The collaboration is designed to provide casino operators with an unparalleled suite of features aimed at boosting player engagement and loyalty. By combining premium iGaming content with robust retention mechanics, operators are now empowered to create a more dynamic and rewarding environment for their players. This move could set new benchmarks in the competitive landscape of online gaming, where seamless and engaging player experiences are paramount.

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As the integration rolls out across multiple markets, both companies are optimistic that the fusion of cutting-edge retention tools with comprehensive content aggregation will drive operational efficiencies and catalyze a new era of innovation and customer satisfaction in the online casino sector.

Javier Sacristán, International Business Director at R. Franco Digital, said: “We are excited to join forces with SYNOT Games. Integrating their advanced retention tools with our aggregation platform sets a new standard in player engagement. Our clients will benefit from a superior, integrated solution that drives growth and loyalty in our key markets. This partnership amplifies our presence in vital markets and elevates the overall player experience through our integrated retention solutions”

Kristína Ďaďová, Sales Manager at SYNOT Games, said: “By launching new integration with R. Franco Digital, we empower our partners with a seamless platform that enhances player engagement and retention, ensuring that operators across Spain, Portugal, Mexico, and Colombia can offer an unmatched gaming experience.”

The post SYNOT Games and R. Franco Digital Announce Strategic Partnership to Improve Casino Engagement appeared first on European Gaming Industry News.

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