Australia
PUB PENALISED FOR GAMBLING INDUCEMENTS
Parramatta’s Rose and Crown Hotel has been fined for offering patrons inducements to gamble after a disgruntled general manager reported the pub, sparking a prosecution in which she herself was convicted of stealing $15,000.
Between 2017 and 2018, staff at the Rose and Crown allowed at least $145,000 in credit and debit withdrawals from the bar’s eftpos machine, loaned money from the safe to gamblers, and provided free alcohol and cigarettes to keep people playing the pokies.
The hotel’s general manager, Samantha Glynn, was also manipulating the poker machine payout system by changing the values on leftover credit tickets and creating fake tickets, allegedly stealing up to $400,000.
When Ms Glynn was discovered and suspended from her duties, she reported the hotel to Liquor & Gaming NSW. The subsequent investigation revealed a host of breaches and resulted in the matter being referred to both the Independent Liquor & Gaming Authority and NSW Police.
The Rose and Crown was also in breach of its licence for positioning an ATM in the gaming room; not making contact cards available to players; having gambling-related signage and gaming machines visible from outside the hotel; and supplying alcohol and operating gaming machines outside of stipulated trading hours on Good Friday.
Independent Liquor and Gaming Authority Chair, Phil Crawford, said the hotel lacked oversight and controls by those tasked with these responsibilities.
“Staff used phantom transactions to mask cash withdrawals for gambling, but even more incredibly, they gave out loans from the safe,” Mr Crawford said.
“At one point a manager loaned a total of $8,000 from the pub’s safe, to a patron who wanted to keep playing the pokies. A security guard also used the safe to loan $800 to another gambler.
“The hotel was essentially facilitating cash advances for gambling via a system of fake transactions and this is an obvious risk for problem gambling.”
NSW Police charged Ms Glynn with theft totalling $15,000 and she was sentenced to an 18-month intensive correction order.
The Independent Liquor & Gaming Authority fined the Hotel’s licensee, a company called RC One Pty Ltd $107,358. Approved manager Paul Camkin was fined $10,000 and disqualified for 12 months from being a licensee or being the approved manager of a hotel. Two close associates, Jason Marlow and Damien Kelly, were given a reprimand and, along with Mr Camkin, ordered to pay the costs of the Authority’s investigation.
“Thanks to the tip off from the general manager, we were able to step in and investigate the hotel, ultimately holding the licensee and its close associates to account,” Mr Crawford said.
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ACMA
ACMA: Self-Excluded Gamblers Report a Better Quality of Life
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New survey figures from the Australian Communications and Media Authority (ACMA) has revealed that around four in five people (77%) who have registered for self-exclusion from online and phone wagering services experience a better overall quality of life.
The ACMA-commissioned research into user experience with BetStop – the National Self-Exclusion Register also found 79% of registrants experienced improved mental health and 69% experience better personal relationships with family, friends and partners.
Almost all (96%) of registrants surveyed also said that they had either completely stopped betting on sports or racing events (81%) or had decreased their betting (15%).
ACMA member Carolyn Lidgerwood said that the survey and research results show how self-exclusion is helping Australians to manage their gambling behaviour.
“We know online gambling causes a great deal of harm for too many in our communities. It is wonderful to see that the national self-exclusion register is having a positive impact. The stories shared with us are both moving and compelling,” Ms Lidgerwood said.
“We want to make sure everyone who uses phone or internet gambling in Australia is aware of their options for self-exclusion.
“It only takes five minutes to register, and this could change your life,” she said.
The research was undertaken by ORIMA on behalf of the ACMA. The report, including individual case studies, is available at BetStop – the National Self-Exclusion Register research.
The findings from this research will also help to inform the statutory review of the NSER that is currently underway.
The release of the research coincides with BetStop – the National Self-Exclusion Register reaching a new milestone, with more than 50,000 Australians now having chosen to self-exclude since the launch of the programme in August 2023. Over 32,000 people currently have active exclusions.
When someone chooses to register, they are excluded from all of the approximately 190 licensed wagering providers in Australia.
The post ACMA: Self-Excluded Gamblers Report a Better Quality of Life appeared first on European Gaming Industry News.
Australia
SkyCity Announces Renewal of Queenstown Casino Licence
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SkyCity Entertainment Group Limited confirmed that the New Zealand Gambling Commission has granted SkyCity Queenstown Limited with a renewal of its casino venue licence for a further 15 years from 7 December 2025, pursuant to section 134 of the Gambling Act 2003.
SkyCity Chief Executive Officer, Jason Walbridge, said: “We’re delighted with this outcome. We look forward to continuing to play our part in Queenstown’s fantastic range of entertainment for both locals and visitors.”
The post SkyCity Announces Renewal of Queenstown Casino Licence appeared first on European Gaming Industry News.
AUSTRAC
AUSTRAC Cracks Down on Cryptolink for Late Reporting
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AUSTRAC has issued Cryptolink an infringement notice of $56,340 and accepted a court-enforceable undertaking that addresses the company’s AML/CTF deficiencies.
The action follows AUSTRAC’s Crypto Taskforce identifying late reporting of large cash transactions and weaknesses in the company’s money laundering and terrorism financing risk assessments.
AUSTRAC CEO Brendan Thomas said the package of infringement notices and the enforceable undertaking is designed to ensure useable intelligence does not slip through the cracks.
“The infringement notice addresses previous non-compliance around reporting and the enforceable undertaking seeks assurance that Cryptolink has improved its risk assessments and strengthened its AML/CTF controls,” Mr Thomas said.
“Crypto ATMs are one of the highest risk money laundering channels in Australia at the moment. They are being exploited by criminals to launder money and move scam proceeds. This is not conjecture. It’s what our Crypto Taskforce observed and has been backed up by the work of our law enforcement partners.”
As part of the enforceable undertaking, Cryptolink must engage third party reviewers to:
• validate whether the business has reported all required threshold transactions to AUSTRAC
• assess whether the business has implemented effective controls for large cash transactions
• review Cryptolink’s money laundering and terrorism financing risk assessment to ensure it is fit-for-purpose.
Cryptolink has fully cooperated with AUSTRAC and paid the infringement notice in full. Payment of an AUSTRAC infringement notice is not an admission of liability.
The enforcement action comes after intensive engagement with crypto ATM operators since late 2024.
Working in partnership with law enforcement, AUSTRAC’s Crypto Taskforce estimated that 85% of transactions made by the 90 most prolific crypto ATM users were the proceeds of scams and money mule activity.
“Scams are one of the biggest drivers of suspicious activity and criminals have been using crypto ATMs to move and cash out stolen funds,” said Mr Thomas.
A recently released Australian Institute of Criminology report found more than 40% of cybercrime victims are revictimised, often within months.
“With this in mind we want people to be cautious of making transactions to any wallet they don’t control and thinking twice in circumstances where someone asks you to deposit money into a crypto ATM.”
The second stage of the Crypto Taskforce is focussed on high-risk operations.
“Criminals don’t care how they hurt people, they care about making money,” said Mr Thomas.
“We want to work with the digital currency exchanges to harden the sector against exploitation but if operators don’t take this seriously, we will take action.”
The post AUSTRAC Cracks Down on Cryptolink for Late Reporting appeared first on European Gaming Industry News.
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