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CASINO EMPLOYEE SACKED FOR BORROWING CASH FOR GAMBLING

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A gaming manager at The Star was sacked and banned from the casino for borrowing cash from her employees to fund her gambling habit.

The Casino Special Employee, Minh Nguyen, used her position as an assistant gaming manager to borrow thousands from her staff, some of which was not paid back.

Independent Liquor & Gaming Authority Chairman Phillip Crawford said it was a matter of integrity when an employee abuses a position where reputation and character is essential.

“The Authority revoked Ms Nguyen’s licence to prevent her and others from further gambling-related harms,” Mr Crawford said.

“The repeated nature of the contraventions indicates a lack of honesty and considerable lack of diligence or ability with respect to regulatory compliance.”

In 2020 and 2021 Ms Nguyen borrowed more than $7000 from staff under her management.

In one scenario she cut an employee’s shift short and offered to give him a lift home. During the ride home Ms Nguyen began speaking about her family issues and asked to borrow $1000. She stopped her car at an ATM so the employee could extract the cash. After several months and multiple attempts to get the money back, Ms Nguyen finally agreed to meet at a petrol station to repay the loan.

In another example, Ms Nguyen requested $3000 from an employee and said it would be returned in two months. The employee loaned her $2000 but only $1000 was repaid five months later. Repeated attempts to contact Ms Nguyen were met with unanswered calls and disconnected phone numbers.

Employees were reported as saying they did not want to say no to their manager and were also scared to talk about it with her or others.

Ms Nguyen stated she did not feel she used her power as a manager to influence staff members to loan her money.

Casino special employees are licensed to undertake certain positions within a casino, involving supervision of gaming tables, equipment, security, and the ability to hold management positions.

The licence requires a high level of integrity, honest conduct, and adherence to the Casino Control Act.

“This decision will help protect the industry, the community and Ms Ngyuen herself, by mitigating the risks of any future incident because of her personal gambling addiction, Mr Crawford said.”

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GLI Grows Stronger and Bigger in Melbourne with New Lab Location

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Gaming Laboratories International (GLI) has had a robust presence in Melbourne since it opened the lab in 2007. The company and its presence in Melbourne is stronger and bigger now that GLI has moved to a new lab location in the city.

The move was necessitated by GLI’s continually growing operations, and the upgrade to a larger facility in South Melbourne physically positions GLI even closer to many of its customers. GLI also operates labs in Adelaide and Syndey.

GLI’s Melbourne lab offers a full suite of services including:

• iGaming and Land-based Testing

• Casino Management Systems (CMS) Testing

• Interoperability Testing

• Quality Assurance

• Compliance

“We are excited about this next chapter as it strengthens our ability to meet our clients’ continually evolving needs. With these expert teams working together under one roof, we are better positioned to than ever to deliver comprehensive solutions for today’s gaming industry,” said Richard Howarth, Chief Business Officer – APAC.

The post GLI Grows Stronger and Bigger in Melbourne with New Lab Location appeared first on European Gaming Industry News.

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RTG Announces Evive Australia as the First Innovation to Take the Stage at Pitch!

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Regulating the Game (RTG) has announced Evive Australia as the first innovation to take the stage at Pitch! – part of the annual RTG gathering in Sydney in March.

The event will take place at the famous Sydney Opera House on 9 March 2026, as part of the sixth edition of the international regulatory and industry conference.

Evive is an app designed to help people change how they play or seek support for gambling harms. Created by Sam DeMello, a tech specialist drawing on his lived experience of gambling harm, and supported by Jay Robinson, a safer-gambling expert with over two decades of harm-minimisation and prevention experience, Evive Australia aims to deliver personalised tools, resources and pathways for anyone seeking to reduce risk or access help.

“Evive brings together real-world experience, clinical expertise and technology to create an accessible and credible platform for change. Pitch! was conceived to spotlight exactly these kinds of innovations – ideas that challenge convention, improve safeguards and reimagine the future of regulation and industry practice,” said Paul Newson, Principal at Vanguard Overwatch and founder of Regulating the Game.

“Evive isn’t just another app, it’s a bridge between lived experience, behavioral science and practical support. It shows that compliance and compassion can coexist, and when they do, everyone benefits. The app gives regulators and operators confidence in credible harm reduction tools, while giving people a safe, stigma free path to change,” Robinson said.

The post RTG Announces Evive Australia as the First Innovation to Take the Stage at Pitch! appeared first on European Gaming Industry News.

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2026 conference chairs

Regulating the Game issues call for 2026 conference chairs

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Leading international gambling law and regulation conference Regulating the Game (RTG) has issued a call for expressions of interest for the final Conference Chair position of its 2026 edition, to be held from 9 to 11 March 2026 at the Sofitel Sydney Wentworth.

Organizers explained that conference chairs will steward a day of the event and play a pivotal role in shaping dialogue, setting the tone and guiding discussions across key themes including safer gambling, compliance, governance, technology, and regulatory and sector transformation.

While some chairs have already been locked in, the final chair will be appointed to bring fresh perspective and balance to the program, ensuring diverse voices and expertise are represented in the conversations that matter most to the sector, they added.

“The caliber of our Conference Chairs underscores the influence and reach of Regulating the Game,” said Paul Newson, Principal at Vanguard Overwatch and founder of RTG.

“This appointment presents an exciting opportunity for a persuasive communicator to help frame critical conversations and contribute to shaping the future of gambling regulation.”

Past chairs of RTG have included IAG’s very own Vice Chairman and CEO Andrew W Scott; Professor of Marketing at the University of Nevada–Las Vegas Dr Maria Royne Stafford; Regional Head of Licensing, Government & Regulatory Affairs – EMEA/APAC at Sportradar Donata Szabo; Executive Director, Alderney Gambling Control Commission Andrew Gellatly; and Chief Commercial Officer at Gaming Laboratories International Ian Hughes, among others.

Next year’s RTG will feature an expanded program of associated events, including the popular Pitch! at the Sydney Opera House  on the evening of 9 March, the first ever RTG Global Awards & Gala Dinner on the evening of 10 March plus 15-minute Industry Spotlight Sessions for established sector leaders, Expert Masterclasses and an expanded exhibition showcase.

Interested candidates for the final Conference Chair role are encouraged to contact the RTG team at [email protected].

The post Regulating the Game issues call for 2026 conference chairs appeared first on European Gaming Industry News.

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