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EPIC Risk Management launch new holistic Gambling Harm Education Programme

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With an ever-increasing spotlight on addiction and mental health issues shining on the UK’s schools as they return for the new term, a leading gambling harm minimisation consultancy is teaming up with new partners for a self-funded independent programme to reinforce the importance of education, awareness, and prevention surrounding gambling-related harm.

In a first-of-its-kind development, EPIC Risk Management have teamed up with addiction and mental health practitioners WHYSUP and one of the UK’s most respected independent providers of mental health training, Teen Tips, to create the holistic, fully evaluated, Gambling Harm Education Programme, which will be delivered to students aged 15 to 18 at 200 secondary schools and colleges during the 2021/22 academic year.

Around 500,000 children aged 11 to 16 are thought to gamble every week in this country and 87% of young people in the UK play online games every day, highlighting the importance of bringing a sensitive and often secret topic into open discussion. This is especially pertinent as a topic of concern for the new academic year in light of reports suggesting that the ongoing Covid-19 pandemic has increased levels of participation in online gambling and gaming, as well as creating a marked rise in mental health concerns among children.

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Also catering to parents and teachers, this new programme will involve a combination of online webinars and video content alongside face-to-face delivery. It fuses the delivery of lived experience stories, in partnership with WHYSUP, for students in school years 10 to 13, Teen Tips online webinars for parents and teachers, online resources and information packs for all secondary school aged children, and access to the EPIC information app.

The impactful, market-leading sessions will be offered to state schools, with the aim of increasing awareness around gambling harm in order to identify and mitigate the risks that problem gambling can create. It will cover subject areas such as industry practice including advertising, differing product risk profiles, pathways of support and how to identify the signs of harm in yourself and your classmates.

EPIC will continue to also work with independent schools on a privately funded basis.

The sessions will be continuously adapted to incorporate the ever-changing nature of potential threats to young people, including live developments in esports, cryptocurrency trading and gaming issues, such as skins and loot boxes.

The worrying statistics about addiction and mental health among young people are a matter of huge concern to EPIC’s Director of UK and Rest of the World, Patrick Foster, who explains:

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“The workshops we deliver to this sector are crucial in educating young people on the damage that gambling and gaming can cause because despite being a vulnerable demographic, most are oblivious to the potential consequences of their actions.

“Our work with young people continues to be the most important work that we do, and always will be.

“Bringing in the expertise of WHYSUP, who have lived the desperation of gambling harm and other addictions first-hand, and Teen Tips, who are already working in a high number of UK schools and having a positive impact on the mental health and wellbeing of young people, is a powerful combination. We know that bringing them in to enhance the crucial message around gambling harm minimisation that we already deliver at EPIC is going to prevent an immeasurable number of people from falling into the same difficulties as so many before them.”

Founder and CEO of EPIC Risk Management Paul Buck continues:

“The education of our next generation is crucial and EPIC have now worked directly with over 100,000 children aged 14+ directly since 2018. Sharing lived experience, in a professional and engaging manner, is the best way to raise awareness to the next generation of the potential harms of gambling, gaming and new threats such as cryptocurrency and esports. The same as drugs, alcohol, stranger danger and sex, we must educate our next generation around the risks they will encounter growing up.

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“There is an undisputed link between mental health and addiction, so it makes perfect sense for us to provide a rounded offering explaining how the various elements affect one another. We are proud to partner with WHYSUP and Teen Tips to ensure that our education is holistic, covers a wider curriculum and raises awareness of the dangers rather than place all the responsibility at the individual’s door. Our programme will be fully, and independently, evaluated.

“By involving the care providers too – parents, guardians and teachers – we’re helping everyone to recognise the tell-tale signs of addiction or a mental health issue that could lead to problems down the line, allowing treatment or mental health services to be sourced before serious problems arise.

“We will be working hand in hand with the school wellbeing and safeguarding officers and we believe that this programme will prevent many families and individuals from being harmed in the future if they’re alerted to why this is such a vital temptation to avoid.”

Thoughts from our programme partners…

“We are extremely pleased to have been able to be part of the development of this ground-breaking education programme.

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“Building on our existing relationship with EPIC and working in collaboration with Teen Tips allows us to utilise expertise and experience, which adds value to the programme.

“The outcome is a project that not only addresses gambling related harm, but also increases awareness around mental health and its impact. The sessions will also include information on warning signs and links to support.

“After the last 18 months, never could the timing of this project be more relevant.

“We feel the inclusion of all key stakeholders adds value and holding student, staff and parent sessions will make a huge impact.”

Mark Murray, Director, WHYSUP Ltd

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“I am so pleased we are able to contribute to this important and timely project because we have seen first-hand, the devastating impact gambling addiction can have on the lives of young people and their families.

“It is a problem which often goes unseen until it is causing significant damage, and we believe young people need to be informed about how they might be unwittingly lured into gambling.

“Whilst educating pupils is vital, it is also important that those supporting them – i.e. parents and schools – know how to empower young people to manage the risks and avoid harm, how to identify those who are involved in problematic gambling and what we can do to help them.

“This is the first harm reduction programme which is truly independent and speaks to all stakeholders and we are extremely proud to be a part of it.”

Alicia Drummond, Founder, Teen Tips Ltd

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SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil

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The SOFTSWISS Game Aggregator, the largest content hub in the iGaming industry, has secured Brazilian certification, becoming one of the first in the market to achieve this milestone.

Regulatory rules for iGaming come into effect in Brazil on 1 January 2025. According to them, platforms, aggregators, sportsbooks, and providers must undergo certification. Companies aiming to provide their services in Brazil in 2025 and beyond have been preparing for this transition throughout the year.

The SOFTSWISS team announces that its Game Aggregator is the first to fully comply with regulations, completing all necessary preparations and receiving the certificate to ensure smooth and efficient operations for its clients.

SOFTSWISS has also obtained certification for integration with the world’s largest game providers – Pragmatic Play, Evolution, and Playtech. These providers offer a diverse range of games tailored to suit the preferences of Brazilian players, from immersive live dealer experiences to engaging slots and table games, ensuring entertainment for every type of player.

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According to recent Kantar research conducted in November 2024, the overall satisfaction index for the SOFTSWISS Game Aggregator is 8.1 out of 10. Remarkably, half of the respondents rated the product a 10 or 9. Customer support service satisfaction scored even higher, at 8.4 out of 10

The Game Aggregator also boasts a key advantage: consistent 99.999% uptime, which is crucial for the iGaming business.

Ivan Montik, Founder of SOFTSWISS, notes: “According to our information, the SOFTSWISS Game Aggregator is the first aggregator fully prepared, both technically and legally, to work in Brazil when the new regulations take effect. This is a significant achievement that the team has worked on diligently and systematically. Our work doesn’t stop here – we are actively adding new providers to help our clients expand their presence in this promising Brazilian market, which is no longer ‘the sleeping giant’. It has awakened, and SOFTSWISS is at the forefront of this exciting transformation.”

To support this high level of performance, earlier this year SOFTSWISS appointed Rubens Barrichello, the Brazilian Formula 1 legend, as a Non-Executive Director, demonstrating its strong commitment to the local market. To ensure efficient operations and promptly address ongoing matters, SOFTSWISS also has a dedicated team of local business development managers in Brazil.

SOFTSWISS team will be available to discuss partnership in Brazil and other markets at the first major  iGaming event of 2025 – ICE Barcelona, taking place on 20–22 January, at stand 2G42.

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About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil appeared first on European Gaming Industry News.

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Digitain has promoted Group Chief Strategy Officer to CEO of Relum

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Digitain, the leading provider of sportsbook and casino platform solutions, announced today that Edmond Ghulyan, the Group Chief Strategy Officer, has been promoted to CEO of Relum, the casino engine solution provider that is part of the Digitain Group of Companies.

Edmond has held several key leadership positions within the Digitain Group over the past seven years, including Chief of Centrivo Products and Group Chief Strategy Officer. He brings extensive experience in the iGaming industry, along with expertise in digital strategy, product innovation, operations, and market-product fit strategies. His comprehensive understanding of both B2B and B2C iGaming supply chains will be invaluable in further scaling Relum’s product offerings, including casino aggregation services and market expansion.

Digitain’s Group Founder, Mr. Vardges Vardanyan, commented on the promotion: “I am delighted to have Edmond lead the Relum team. With his extensive experience in product and commercial development at Digitain over the years, Edmond will support and facilitate comprehensive solutions as Relum expands its services to B2C partner operators in high-growth markets.”

Edmond Ghulyan, CEO of Relum, expressed his enthusiasm for the new role: “I am truly excited to have played my part of Digitain’s growth journey, and now Relum, a company that has consistently expanded its business solutions within the global regulated iGaming supply chain. The company’s customer-centric approach and commitment to its people in delivering complex solutions for today’s multi-jurisdictional regulated operators have always impressed me. I eagerly look forward to scaling the Relum business with new and existing partners and leading the product and sales team in the coming months.”

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ZITRO CELEBRATES THE LAUNCH OF ITS FIRST WAP IN ARGENTINA AT THE HIPÓDROMO DE PALERMO

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Zitro, a leading global gaming company, has announced the successful launch of its first Wide Area Progressive (WAP) in Argentina, with over 45 slot cabinets initially installed in five gaming halls located at the Hipódromo de Palermo. The product selected for this project is the successful game “Mighty Hammer Ultimate” on Zitro’s premium cabinet, “Altius Glare.”

This system represents the first WAP in South America. A shared jackpot called “Mega Pozo Mighty Hammer” starts at 50 million Pesos and grows progressively, making it the largest accumulated prize in the region. The official inauguration was held on December 19th during the exclusive “Noche de Palermo” event, including a live performance by the renowned Argentinian band Los Totora.

Company Directors commented: “We are very pleased to introduce Argentina’s first WAP at the Hipódromo de Palermo. This project – for which we partnered with Zitro – reiterates Casino Club’s commitment to innovation, always under the premise of offering our customers an entertainment experience that exceeds all their expectations.”

For her part, Alejandra Burato, Regional Director of Zitro for LatAm, commented: “The launch of our first WAP in Argentina is a very important milestone for Zitro, as it confirms our company as a supplier of machines for WAPs. Attending the inauguration event and seeing firsthand how our products connect with players has been a pleasure, providing a unique and different entertainment experience in the region. Additionally, I want to highlight the excellent marketing surrounding the launch, contributing to its success. Finally, I would like to thank Casino Club for their trust and collaboration, which has allowed us to present this innovative proposal in such a renowned and emblematic place as the Hipódromo de Palermo.”

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