Compliance Updates

UK Government launches review to ensure gambling laws are fit for digital age

Published

5 years ago

December 9, 2020

Reading Time: 3 minutes

The Culture Secretary has launched a major and wide-ranging review of gambling laws to ensure they are fit for the digital age as committed to in the manifesto.

Online restrictions, marketing and the powers of the Gambling Commission will be looked at as part of a call for evidence, to examine in detail how gambling has changed over the past 15 years.

Protections for online gamblers like stake and spend limits, advertising and promotional offers and whether extra protections for young adults are needed will all be explored.

European Gaming Congress 2024 (Warsaw, Poland)

The findings will be used to inform any changes to the Gambling Act 2005 to ensure customer protection is at the heart of the regulations, while giving those that gamble safely the freedom to do so.

The review will also look at evidence on the action customers can take where they feel operators have breached social responsibility requirements, such as intervening to protect customers showing clear signs of problematic play, and how to ensure children and young people are kept safe from gambling-related harm.

The Government recognises the need to balance the enjoyment people get from gambling with the right regulatory framework and protections.

It has also been announced today that the minimum age for playing the National Lottery will be raised from 16 to 18 from October 2021.

Secretary of State for Digital, Culture, Media and Sport, Oliver Dowden, said:
“Whilst millions gamble responsibly, the Gambling Act is an analogue law in a digital age. From an era of having a flutter in a high street bookmaker, casino, racecourse or seaside pier, the industry has evolved at breakneck speed.

“This comprehensive review will ensure we are tackling problem gambling in all its forms to protect children and vulnerable people. It will also help those who enjoy placing a bet to do so safely.

“This builds upon our clear track record of introducing tough measures to protect people from the risk of gambling harm – banning the use of credit cards, launching tighter age verification checks and cutting the maximum stake on fixed odds betting terminals.”

Minister for Sport, Tourism and Heritage Nigel Huddleston said:
“We’re committed to protecting young people from gambling related harm which is why we are raising the minimum age for the National Lottery. Patterns of play have changed since its inception, with a shift towards online games, and this change will help make sure the National Lottery, although already low-risk, is not a gateway to problem gambling.”

It follows a range of measures recently introduced by the Government to protect consumers from the risk of gambling-related harm. These include cutting the maximum stake on fixed odds betting terminals, bringing in tighter age and identity checks for online gambling, banning gambling using credit cards and expanding national specialist support through the NHS Long Term Plan.

In September the Government launched a call for evidence to explore young people’s experiences of loot boxes in video games. This will provide a clearer picture of the size of the loot box market in the UK and fully examine any evidence of harms or links to problem gambling.

The review of the Gambling Act 2005 will also consider the Gambling Commission’s powers and resources to ensure it can keep pace with the licensed sector and tackle the black market.

In October the Gambling Commission introduced new rules on VIP schemes, and has called for evidence around how to ensure operators identify and intervene where people are at risk of harm, including through carrying out affordability checks. The Commission will also soon set out new rules on safer game design for online slots and withdrawing winnings.

Alongside the launch of the review, the Government is announcing its decision to raise the minimum age to play the National Lottery from 16 to 18, to protect young people from gambling related harm.

Since it began in 1994 the National Lottery’s games portfolio has changed significantly and there has been a growing trend towards online play and instant win games like scratchcards. Following a consultation, from October 2021 it will be illegal to sell all National Lottery products to under 18s.

The Government is working with the Gambling Commission and Camelot to roll out the new age limit across the National Lottery products as quickly as possible and to ensure that it is in place by October. Under current plans, online sales to 16 and 17 year olds will stop in April 2021.

Source: gov.uk

ACDV certification

GoldenRace becomes the first and only Virtual Sports provider certified for Retail in Colombia

Published

3 hours ago

June 18, 2025

GamingAmericas.com

goldenrace-becomes-the-first-and-only-virtual-sports-provider-certified-for-retail-in-colombia

GoldenRace, leading B2B provider of Virtual Sports and betting solutions, has become the first and only Virtual Sports provider officially authorised to operate in Colombia’s Retail betting market under the new ACDV regulation.

The certification is based on ACDV (Virtual Racing and Sports Betting) standards, published by Coljuegos, Colombia’s national gambling authority, at the end of last year (2024) as part of a new regulatory framework for Virtual Sports in the Retail sector, outlined in Resolution No. 20241200028984.

With this updated certification now in force, GoldenRace proudly leads the way, allowing betting shops across Colombia to legally continue offering its award-winning Virtual Sports portfolio – including bestsellers like Virtual Football, Horse Racing, and Greyhound Racing – fully compliant with the latest national requirements.

“This process involved extensive testing at a prestigious, internationally accredited laboratory,” explained Julio César Duque, LatAm Director at GoldenRace. “For us, it’s a clear confirmation of the strength of our portfolio and how well our solutions perform in Colombia.”

With the ACDV certification now active, the company is expanding its market-leading Virtual Sports content to Retail, giving local operators more.

“After a successful GAT Colombia 2025 and with the Peru Gaming Show on the horizon, we’re thrilled to keep growing in LatAm,” added Martin Wachter, CEO & Founder of Softquo, the Holding behind GoldenRace. “Colombia holds a special place for us: it’s home to one of our offices and our reforestation initiatives. We are deeply proud that its Retail operators can now enjoy the best of GoldenRace through this new certification.”

The post GoldenRace becomes the first and only Virtual Sports provider certified for Retail in Colombia appeared first on Gaming and Gambling Industry in the Americas.

Compliance Updates

EGT Digital with a license to operate in Belgium

Published

6 hours ago

June 18, 2025

George Miller

egt-digital-with-a-license-to-operate-in-belgium

Reading Time: 2 minutes

EGT Digital is already an authorized iGaming provider for Belgium. The company has recently received its license from the Belgian Gaming Commission, thanks to which its core products – the X-Nave platform, the Gaming Aggregator, and its in-house slot and dice games, are now available on the local market.

“The Belgian gaming community can enjoy our full range of premium products, which have proven to be the preferred choice in numerous jurisdictions around the world,” said Marieta Peleva, Sales Manager for Belgium, Poland, and the Czech Republic at EGT. “In addition to our established portfolio, we have also recently developed a dedicated line of dice games tailored specifically for the Belgian Class B+ market, which reflects our devotion to providing localized, compliant, and engaging gaming solutions. Whether operators are looking for a complete solution for their business or want to enrich their betting sites with attractive and diverse content, they can always count on us.”

EGT Digital’s iGaming platform, X-Nave, provides operators with everything they need to achieve success in the online gaming sector. Its 4 main modules: Sport Product, Gaming Aggregator, CRM Engine, and Payment Gateway, can function as part of the turnkey solution or as standalone modules, as they are able to integrate with third-party solutions.

With a rich portfolio of 24,000 games from over 300 popular providers and numerous player engagement features, the Gaming Aggregator enables operators to create personalized offerings that perfectly fit their customers’ tastes.

EGT Digital’s vast range of casino solutions, covering over 160 in-house developed slot titles and several top-performing jackpots, are widely preferred by different types of players because of their great thematic diversity and numerous attractive bonuses.

Tsvetomira Drumeva, Head of Sales at the company, concluded: “EGT Digital’s license for Belgium is a substantial accomplishment, which not only solidifies our position as a leading iGaming provider but also reaffirms our commitment to contributing to the development of the global gaming environment.”

The post EGT Digital with a license to operate in Belgium appeared first on European Gaming Industry News.

Australia

ACMA: TAB Penalised $4 Million for Spamming VIP Customers

Published

6 hours ago

June 18, 2025

Niji Narayan

acma:-tab-penalised-$4-million-for-spamming-vip-customers

Reading Time: 2 minutes

Tabcorp Holdings Limited (TAB) has been penalised $4,003,270 for sending more than 5700 marketing messages to customers of its VIP Programme that broke Australia’s spam laws.

An Australian Communications and Media Authority (ACMA) investigation found that TAB sent 2598 SMS and WhatsApp messages to VIP customers between 1 February and 1 May 2024 without providing an option to unsubscribe from the messages.

The ACMA also found that 3148 SMS and WhatsApp messages did not contain adequate sender information across the same period, and 11 SMS messages were sent without consent between 15 February and 29 April 2024.

Authority Member Samantha Yorke said the breaches were deeply concerning as they involved non-compliance by a large and established gambling provider that targeted VIP Programme customers.

“This is the first time the ACMA has investigated and found spam breaches in a gambling VIP program. These programs often involve personalised messages offering incentives such as bonus bets, deposit matching, rebates and offers of tickets to sporting and other events.

“The gambling industry needs to understand that spam laws apply to all direct marketing—whether it’s generic campaigns or personalised messages,” Ms Yorke said.

“VIPs should not be confused with gambling ‘high-rollers’. These types of gambling VIP programs can involve customers who are not well off and are experiencing significant losses,” Ms Yorke said.

“It is utterly unacceptable that TAB did not have adequate spam compliance systems in place.”

Under the Spam Act 2003, businesses must have consent before sending marketing messages. Messages sent with consent must also contain a working unsubscribe option and information about the sender.

“When people make choices to unsubscribe from a service they must be able to do so easily and their decisions must be respected by companies,” Ms Yorke said.

TAB has also entered into a 3-year court-enforceable undertaking. This includes an independent review of its direct marketing systems, making improvements, running quarterly audits of its VIP direct marketing, training staff and reporting to the ACMA regularly.

“The ACMA will be watching closely to ensure TAB meets its commitments and complies with the spam laws in future,” Ms Yorke said.

Cracking down on gambling safeguards and spam rules are current compliance priorities for the ACMA. Over the last 18 months businesses have been penalised over $16.9 million for spam breaches.

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