Canada
Responsible Gaming Training for the Industry, by the Industry – RG24seven
With more than a decade in global gaming, creating and delivering education and training, RG24seven’s founders have come together to create a solution to one of the industry’s most important issues, Responsible Gaming training.
Wendy Anderson, CEO of RG24seven commented, “As the global gaming industry grows and evolves, every single jurisdiction that has not already done so, will require organizations to provide Responsible Gaming training. Just as important, our growing workforce of Millennials and Gen Zs are demanding that the places they work and frequent as patrons are good corporate citizens. Compliance-Grade and certified, RG24seven is setting the standard for RG training worldwide.”
Anderson continued, “We have brought together professionals from all parts of our industry to provide insight and intelligence on Responsible Gaming. The end product is a fantastic collaboration of short and compelling videos that are the basis for RG24seven’s interactive training. Importantly a portion of not just our profit, but our revenue, is being returned to our partners for Responsible Gaming training and education. Supporting ongoing RG research is key to our mission.”
Frank Fahrenkopf, Co-Chairman, of the Commission on Presidential Debates and founder of the American Gaming Association, commented, “I have been an advocate of RG24seven since its inception. It’s a very important milestone when the global gaming industry comes together to provide one voice on such an important topic as Responsible Gaming.”
Martin Lycka, Director of Regulatory Affairs at GVC Holdings, and Chairman of the RG24seven Advisory Board, stated “It’s so important that our employees know how Responsible Gaming can affect our patrons as well as our businesses, and what they need to remember as conscientious advocates for the gaming industry. RG24seven Responsible Gaming training is enabling us to track, measure and monitor our RG training in the US.”
Chairman Stevens, The National Indian Gaming Association, noted “NIGA is proud to be taking a pro-active stance on Responsible Gaming. Education and training of our Tribal Gaming Employees is a critical component of NIGA’s Responsible Gaming strategy, RG24seven’s compliance-grade RG training is helping us to reinforce our stance on social, safety and responsibility issues.”
Anderson concluded, “I am very grateful to all of our partners, advocates and contributors for working with us to provide this important training to the global gaming industry. We are proud to be contributing in a substantial way to furthering education and research into Responsible Gaming. Our mission will always be ‘to do good while being good’!”
Powered by WPeMatico
Canada
NorthStar Gaming Enhances the Customer Experience with Strategic Product Innovations
NorthStar Gaming Holdings Inc. announced a series of enhancements to its NorthStar Bets online betting platform. The latest product innovations are crafted to elevate and consistently surpass the expectations of NorthStar Bets customers, reinforcing the Company’s position as the definitive premium choice in the gaming industry.
“We are excited to roll out a broad range of product enhancements to our customers. Innovation has always been a core value for NorthStar as we seek to maintain a best-of-breed platform that evolves alongside changing preferences and emerging technologies. We focus on upgrades that will differentiate us in the marketplace, simplify the customer experience, and reinforce our premium positioning,” said Michael Moskowitz, Chair and CEO of NorthStar.
NorthStar’s product innovation strategy can be summarized by two complementary propositions. “Incrementally Better” refers to ongoing, often small-scale improvements aimed at optimizing such attributes as reliability, trust, speed, simplicity, and performance. “Fundamentally Different” means targeting efforts on features or offerings that are highly valued, drive customer loyalty, and set NorthStar apart from competitors.
Product enhancements recently introduced by NorthStar include the following:
• Strengthened Casino section. A new streamlined navigation simplifies the user experience, while NorthStar’s selection of games and titles has doubled since the start of 2024.
• NorthStar Elite Blackjack. A bespoke branded table crafted to exceed the exacting standards of VIP players, embodying the premium experience that defines NorthStar Bets.
• Sports Insights 2.0. Overhaul of industry-leading sports content vertical with new features, statistics, design, and user experience, launched on NorthStarBets.ca.
• Enhanced Sportsbook.
a. Dynamic Navigation: The latest innovation introduces a feature that streamlines navigation, quickly guiding users to top sports and events, minimizing the steps required to place a bet.
b. Personalized Prop Bets: An advanced AI-driven algorithm analyzes individual betting patterns to generate customized prop bets that are tailored to each customer’s betting history.
c. Intelligent Parlay Suggestions: This intuitive functionality also appears on the bet slip, where companion bets are offered to enhance single bets, enabling customers to effortlessly create logical parlays at the point of the bet decision.
“Today’s announcement offers a preview of the innovation fueling our 2024 strategy. Our product team is executing an ambitious roadmap that balances incremental advancements with groundbreaking features, all meticulously crafted to elevate the attributes our customers value most-reliability, performance, and simplicity,” said Dean MacNeil, VP of Product & Managed Services at NorthStar.
“As a premium brand, we strategically harness innovation to amplify our appeal to high-value customers, solidifying our distinct advantage in the industry. By consistently enhancing the customer experience, we reaffirm our commitment to delivering a premium service that drives strong customer satisfaction and earns their loyalty.”
British Columbia Lottery Corporation (BCLC)
IGT Launches its Second Omnichannel Wide Area Progressive Game in Canada, Money Mania Slots
International Game Technology PLC announced that it recently launched its second omnichannel Wide Area Progressive (WAP) game for Canada, Money Mania slots. The game is currently available on British Columbia Lottery Corporation’s (BCLC) PlayNow.com site and at 22 BCLC-governed casinos throughout British Columbia. IGT is the only supplier in the world to offer omnichannel jackpot games with shared jackpot liquidity across the land-based, online and mobile versions of the games.
“We know our players love the excitement that the Powerbucks games offer, so BCLC is thrilled to launch IGT’s Money Mania – another title that draws upon the same opportunity for cross-channel jackpots. Both BCLC and IGT are passionate about bringing innovative games to players and fueling responsible growth in the industry. We also recognize that BCLC is in a unique position with our ability to offer cross-channel experiences for players. Whether players choose to play Money Mania at the casino or online, we’re confident this is another game they’ll love,” said Dan Beebe, BCLC Chief Operating Officer.
IGT’s Money Mania is a proven multi-level progressive (MLP) game that features player-favorite game mechanics and multiple base-game themes. The game includes a $100,000 top-level “Money Jackpot” and a fast-growing, fast-hitting second-level WAP jackpot – “Mania Jackpot”. With a jackpot-reset value of $4000, the game’s “Mania Jackpot” is designed to hit frequently, especially with land-based, online and mobile gameplay all simultaneously feeding the jackpot meter.
“IGT’s Money Mania omnichannel WAP game is designed to frequently deliver mid-to-large-size jackpots, drive cross-channel gameplay and engage BCLC players online and in casinos. Like Powerbucks, IGT’s Money Mania is at the forefront of jackpot innovation and supports IGT’s commitment to and leadership in omnichannel content and innovation,” said David Flinn, IGT SVP Sales, Canada, South and Central America.
BCLC was the first gaming operator in the world to offer an omnichannel jackpot game when it partnered with IGT for the 2016 launch of Powerbucks slots. Since then, IGT’s Powerbucks has remained one of the top-performing games in Canada and has minted more than 50 millionaires across the country.
BCLC
BCLC Launches PROLINE Sportsbook at B.C. Retail Locations
BCLC has launched PROLINE – a first-of-its-kind digital retail sportsbook – across all B.C. lottery terminals.
PROLINE offers the most popular sports-betting options previously available on BCLC’s Sports Action, as well as other new offerings. In addition to Toto, Oddset 2-outcome, Oddset 3-outcome, money line, point spread, totals and props, single-event betting and dynamic odds will be offered for the first time at retail locations.
“This is an exciting evolution for BCLC and for sports bettors across the province. PROLINE offers an updated and innovative sports betting experience and is the pivotal next step for BCLC in offering exciting new sports products to our valued players,” Dan Beebe, Chief Operating Officer at BCLC, said.
To play, players will have to download the new BCLC PROLINE app on their phone, create their digital bet slips in the app and receive an app-generated QR code, which they can bring to any lottery retail location to scan and receive a printed ticket. As added flexibility, players can also create their PROLINE bets on their laptops or tablets through the PROLINE website.
BCLC is also planning for other new sports-betting experiences in the months ahead, which will include enhanced betting experiences at B.C. bars and pubs and exciting new offerings at B.C. casinos around the province.
BCLC is the official sports betting partner of the Vancouver Canucks, Abbotsford Canucks, Vancouver Warriors, BC Lions and the 11th Grey Cup, which takes place at Vancouver’s BC Place on November 17.
-
Africa7 days ago
South African Casino Hits R4 Million Jackpot on Mega Fire Blaze 3 Slots
-
CGS Recife7 days ago
Salsa Technology wins Best Game Aggregator award at CGS Recife
-
Australia7 days ago
Regulating the Game Announces Dr Bo Bernhard as 2025 Conference Speaker
-
Brazil6 days ago
Salsa Technology Announces Thiago Valadão as Country Manager for Brazil
-
Evoplay6 days ago
Winpot.mx adds Evoplay to well-stocked game lobby
-
Aleksandra Drigo Sales Director at CasinoCanada6 days ago
CasinoCanada Announces A New Partnership With RollXO Casino By N1 Partners
-
FanDuel4 days ago
FanDuel Launches “Trusted Voices: Conversations About Betting” Focused on Helping Parents and Families Discuss Gambling
-
Asia6 days ago
Esports World Cup Foundation Signs MoU with China Media Group and VSPO