Latin America
Unai Concha Olabarrieta appointed OneTouch Business Development Officer
iGaming veteran joins premium table and slot games developer to boost new business in emerging LatAm market
Mobile-first games developer OneTouch is targeting further growth in Latin America following the appointment of Unai Concha Olabarrieta as its new Business Development Officer.
Concha Olabarrieta arrives with a wealth of experience within the industry having previously held several roles including LatAm manager at the Coingaming Group.
Based in Barcelona, he is tasked with growing the OneTouch content network within LatAm and Spain as it continues to create truly mobile-first slots and classic table games.
Unai Concha Olabarrieta, Business Development Manager, OneTouch, said: “Latin America and Spain both hold a wealth of potential and I’m delighted to be able to tap into and use my knowledge and experience to grow the reach of the OneTouch games portfolio in these rapidly regulating markets.
“The popularity of mobile gaming shows no sign of slowing down and no slots and table games provider creates on-the-go offerings quite as well as OneTouch. I look forward to overseeing many deals.”
OneTouch is quickly becoming one of the most trusted and recognised suppliers across all markets. Its full range of slots and classic table games can be played at www.onetouch.io.
Its latest slot Bubbles Bonanza invites players to dive into an underwater world in search of hidden treasure, while other recent innovative slot titles include Wacky Wildlife and Steam Vault.
Awards
Esportes Gaming Brasil lands three brand nominations at Reclame Aqui Awards 2026
Esportes Gaming Brasil (EGB) says all three of its brands—Esportes da Sorte, Onabet and Lottu—have been shortlisted for the Reclame Aqui Awards 2026, a Brazilian awards programme focused on corporate reputation and customer relationships. The group announced the nominations on Thursday 16th July.
EGB said it is the first time the three brands have been nominated simultaneously. Esportes da Sorte is shortlisted in the Ultra Sports Betting Operators (Mega Operations) category, while Onabet and Lottu are in the Sports Betting Operators (Mega Operations) category.
“Receiving nominations for all three Group brands at the Reclame Aqui Awards for the first time is incredibly meaningful recognition of the work we carry out every day. More than simply an achievement, it reflects our consistent strategy of putting the customer at the centre of every decision by investing in technology, operational efficiency and personalised customer service to build long-term relationships based on trust,” said Maria Neves, Director of Customer Experience, Customer Support and Reputation Channels at Esportes Gaming Brasil.
The company attributed the nominations to ongoing investment in customer service processes, technology integration, employee training and changes to the user journey across its brands. EGB also said it reduced average response time for human customer support from 30 minutes to two minutes.
Reclame Aqui Awards winners are decided by consumer voting, according to the company. Public voting for the 2026 edition is scheduled to run from 2 September to 5 November.
The post Esportes Gaming Brasil lands three brand nominations at Reclame Aqui Awards 2026 appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Africa
QTech signs EXCO Game Studio slots for emerging markets
Deal adds four live titles and a development pipeline to QTech’s game aggregation platform, with a focus on LatAm and Africa distribution.
QTech has signed a content deal with EXCO Game Studio to add the supplier’s online slot titles to QTech’s game aggregation platform, targeting distribution across emerging markets including LatAm and Africa.
The agreement covers EXCO’s existing catalogue of four live games—VEGASCALINE, The Robbin’ Goblins, LUNA X and Piranha Bite Club—alongside a pipeline of upcoming releases named in the announcement as Apex Dregs, The Necrobeats and Hella Rella.
EXCO said its content runs on its proprietary GAMEX mechanic system and a configurable bonus suite called EXCO HACKS, which it says can be used by operators to vary volatility and engagement by market.
Philip Doftvik, QTech’s CEO, said: “EXCO Game Studio is fast becoming renowned for creating clever, fresh-faced mechanics for compelling and immersive experiences. In a homogenous space often devoid of original thinking, they offer mechanics which afford players a breakthrough user experience which they don’t get anywhere else.
“Their social mechanics also caught our eye, and QTech Play’s recommendation engine is now surfacing that shareable content to the players most likely to engage with it. The direction of travel is clear: entertainment in our markets is something players do together, not alone.”
Fredrik Elmqvist, CEO at EXCO Game Studio, added: “The online slots industry is drowning in copycat product – another reskin wearing a new hat, every single time. Players clock it fast now. They abandon games quicker than ever, retention craters, engagement dies, because when everything looks the same, nothing matters. At EXCO we don’t do boardroom handcuffs and we don’t do safe. Our job is new themes, new mechanics, things that actually make a player feel something: concepts that make you pause mid-scroll, settings people actually talk about, characters you remember, stories that don’t follow the usual script. Terrible news for lazy studios. Excellent news for everyone else.”
The post QTech signs EXCO Game Studio slots for emerging markets appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
Awards
Esportes Gaming Brasil brands earn three nominations for Reclame Aqui Awards 2026
Esportes Gaming Brasil (EGB) said all three of its brands—Esportes da Sorte, Onabet and Lottu—have been shortlisted for the Reclame Aqui Awards 2026, a Brazilian program focused on corporate reputation and customer relationships. The group announced the nominations on Thursday, 16 July.
According to EGB, it is the first time the three brands have been nominated simultaneously. Esportes da Sorte is shortlisted in the Ultra Sports Betting Operators (Mega Operations) category, while Onabet and Lottu are competing in the Sports Betting Operators (Mega Operations) category.
“Receiving nominations for all three Group brands at the Reclame Aqui Awards for the first time is incredibly meaningful recognition of the work we carry out every day. More than simply an achievement, it reflects our consistent strategy of putting the customer at the centre of every decision by investing in technology, operational efficiency and personalised customer service to build long-term relationships based on trust,” said Maria Neves, Director of Customer Experience, Customer Support and Reputation Channels at Esportes Gaming Brasil.
EGB said it has been investing in customer service processes, technology integration and employee training across its brands, alongside updates aimed at improving the user journey. The company also reported it reduced average response time for human customer support from 30 minutes to two minutes.
The Reclame Aqui Awards are determined by consumer voting. Public voting for the 2026 edition is scheduled to run from 2 September through 5 November.
The post Esportes Gaming Brasil brands earn three nominations for Reclame Aqui Awards 2026 appeared first on Americas iGaming & Sports Betting News.
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