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William Hill crowned Sports Betting Operator of the Year at IGA Awards 2020

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William Hill won the prestigious award Sports Betting Operator of the Year 2020 at the IGA Awards.

The yearly gala event held at the Savoy in London gathered the industry to celebrate and recognise the major brands showing significant positive impact across a range of categories. For the second year in a row, William Hill received one of the most sought after headline awards – Sports Betting Operator of the Year.

The IGA jury defined the category winner;

“This award recognises the operator in the sports arena that has shown to lead the field, not only in capacity of customers, but in originality of betting, including mobile and tablet customers while offering a high level of customer service including importantly telephone service and online with marketing of the product, usability and growth. The range of sports betting is also an important factor to who will be decided as the winner in this highly competitive category.”

Patrick Jonker, CEO Mr Green Ltd, MD William Hill International comments: “The year could not have started in a better way. Last week our main Gaming brand Mr Green won the headline category Operator of the Year at the EGR Nordics Awards, and on Monday night our main Sports brand William Hill received the award for Sports Betting Operator of the Year. This shows how well positioned we are with two strong brands across our product offer. I could not be prouder of our teams, and I feel very excited knowing we have a great plan in place for 2020.”

 

About William Hill:

William Hill PLC is one of the world’s leading betting and gaming companies, employing over 16,000 people. Its origins are in the UK where it was founded in 1934, and where it is listed on the London Stock Exchange. The majority of its $2.1 billion annual revenues are still derived from the UK, where it has a national presence of licensed betting offices and one of the leading online betting and gaming services. In 2012, it established William Hill US with a focus on retail and mobile operations in Nevada, which is now the largest sports betting business in the USA. William Hill US (www.williamhill.us) currently operates 114 race and sports books in Nevada and the state’s leading mobile sports betting app. William Hill is operating in New Jersey at Monmouth Park Racetrack, Ocean Resort Casino, Tropicana Atlantic City, and online with the William Hill New Jersey sports betting app. It is also a licensed sports betting provider in numerous casinos in Mississippi, West Virginia, Pennsylvania, and Rhode Island and serves as the exclusive risk manager for the sports lottery in Delaware. William Hill also has licensed operations in The Bahamas, Italy, Spain and Sweden. Following the acquisition of MRG Group in March 2019 its international operations are now based in Malta with its Gibraltar hub continuing to focus on the UK market.

AI video surveillance

Subic Sun Resort & Casino Expands IvedaAI™ Deployment Ahead of March 2026 Opening

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AI-driven platform to elevate VIP services and guest experience across 350-room resort, with future expansion to Accor’s Mercure and Ibis Styles brands

Iveda®, a global provider of AI video surveillance and smart-city technologies, today announced the next phase of its deployment with Subic Sun Convention, Resort, and Casino Inc., ahead of the property’s grand opening in March 2026. Building on the hotel developer’s initial decision earlier this year, IvedaAI™ will now be integrated deeply into guest experience operations, VIP services, and hospitality workflows across the 350-room resort  complex, along with future expansion of its franchised hotel brands from Accor, Mercure Hotel and Ibis Styles, in the popular Subic Bay Freeport Zone.

As the resort enters the final phase of construction, IvedaAI’s real-time analytics are being embedded directly into core hotel operations to streamline service, personalize guest interactions, and increase overall efficiency. The platform’s facial and behavioral analytics allow staff to recognize VIPs and returning guests instantly upon arrival, enabling more thoughtful greetings and tailored service informed by past visits and preferences. Beyond guest engagement, IvedaAI supports predictive staffing, rapid incident detection, luggage tracking, asset protection, service responsiveness, and casino floor optimization driven by real-time foot traffic insights.

“Integrating IvedaAI into our guest experience systems unlocks an entirely new standard of service,” said Lino Barte, lead property developer of Subic Sun Convention, Resort, and Casino Inc., project. Iveda’s real-time intelligence allows us to personalize every touchpoint—from VIP greetings to room preferences—while ensuring safety, efficiency, and world-class hospitality.”

David Ly, CEO and Founder of Iveda commented, “As the global hospitality industry accelerates toward AI-first operations, we’re seeing a clear shift in how resorts think about guest experience.” He continued, “From Subic Bay to Macau and around the world, we’re working with hotel operators who are looking for intelligent systems that elevate service without adding complexity. IvedaAI fundamentally changes the hospitality game by giving staff real-time insight into guest needs, preferences, and safety. What Subic Sun Convention, Resort, and Casino Inc. is doing, along with what’s planned for Accor’s franchised brands—Mercure Hotel Subic and Ibis Styles Subic—is a preview of where the entire industry is headed: high-touch hospitality powered by intelligent, seamless automation.”

As the hospitality industry undergoes rapid digital transformation, AI has become one of the fastest-growing technology segments in the sector. According to Insight Ace Analytic, the global AI in hospitality and tourism market was valued at USD 2.9 billion in 2024 and is projected to reach USD 36.5 billion by 2034, driven by rapid adoption of intelligent automation, personalized guest analytics, and operational AI tools across major hotel chains and resort destinations.

Major resort operators—from Asia to Europe—are accelerating AI adoption to reduce labor strain, improve service consistency, and differentiate their properties through high-touch, data-driven service. The Subic Sun Convention, Resort, and Casino’s deployment of IvedaAI places the resort among the early adopters shaping the next generation of intelligent hospitality.

The post Subic Sun Resort & Casino Expands IvedaAI™ Deployment Ahead of March 2026 Opening appeared first on Americas iGaming & Sports Betting News.

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SCCG Enters Strategic Arrangement with Vanguard Strategies to Advance a Breakthrough Digital Engagement Platform for the Global Lottery Market

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SCCG Management, a leading advisory firm in the global gaming industry, today announced that it has entered into a strategic arrangement with Vanguard Strategies involving proprietary intellectual property designed to redefine digital engagement across segments of the global lottery industry, with an initial focus on the U.S. lottery market.

The intellectual property provides the proprietary foundation for a fully integrated, regulator-compatible digital ecosystem intended to modernize how lottery stakeholders engage players, distribute content, and unlock new revenue streams across both retail and digital environments. The platform has been architected to align with existing regulatory frameworks while enabling meaningful expansion of participation, engagement, and monetization.

While specific technical and commercial details remain confidential, the underlying framework is designed to address long-standing structural limitations within the lottery sector—creating the potential for category-level innovation and substantial incremental revenue generation at scale.

Under the arrangement, SCCG will provide strategic advisory support, market positioning guidance, and selective industry engagement to help evaluate opportunities aligned with the platform’s long-term vision. The initiative is intended to surface interest from qualified stakeholders across the lottery ecosystem, including operators, suppliers, strategic partners, and institutional participants.

“This initiative represents a rare convergence of regulatory compatibility, digital innovation, and market-scale opportunity,” said Stephen Crystal, Founder and CEO of SCCG Management. “The lottery sector remains one of the largest and most under-digitized segments of regulated gaming. Working alongside Vanguard Strategies, we are approaching this thoughtfully and selectively, with a focus on long-term value creation rather than short-term exposure.”

The U.S. lottery market is one of the largest regulated gaming markets globally, generating sales of over one hundred billion dollars annually while remaining structurally constrained in terms of digital engagement. Solutions capable of operating within regulatory guardrails while meaningfully expanding participation and revenue potential remain exceptionally limited.

Additional information regarding the initiative will be shared on a confidential, case-by-case basis following initial discussions.

The post SCCG Enters Strategic Arrangement with Vanguard Strategies to Advance a Breakthrough Digital Engagement Platform for the Global Lottery Market appeared first on Americas iGaming & Sports Betting News.

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Paysecure’s Merchant Base Grows Fivefold; Company Targets Rapid Expansion in 2026

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Paysecure, the innovative payment orchestration firm, has reported a notable increase in merchant partners and a series of new senior appointments in December to accommodate a considerable rise in demand.
The company is swiftly expanding as the demand for payment orchestration solutions increases, especially in the worldwide iGaming industry.
In 2025, after the introduction of its main payments orchestration platform, Paysecure experienced a five-fold growth in the number of merchants utilizing its technology. This demand mirrored the rising competition in e-commerce markets, heavier regulatory requirements, and worldwide consumers seeking quicker checkouts.
To support the expanding international companies they have newly acquired, Paysecure has launched a comprehensive partner integration initiative throughout the year, achieving over 150 integrations, along with significant partnership announcements with WorldPay, DECTA, and Approvely. Top payment providers have acknowledged Payescure’s superior platform, which experienced enhanced acceptance rates, better transaction recovery rates, and increased profitability for merchants through additional redundancy features.
This commercial achievement has triggered a surge of new senior appointments to enhance the firm’s payment and sector-specific knowledge, signifying a pivotal year for the company. Total headcount rose by 131% in 2025. In the Senior Management Team, Sam Milton has come to Paysecure as Head of Sales from Paytently. He has dedicated the last ten years to iGaming and ecommerce payments with companies like Trustly and Vyne. Moreover, iGaming and payments specialist Jessica Rhodes has transitioned to Paysecure as Marketing Director from BR-DGE.
Viktoriia Degtiarova, Co-Founder and Chief Commercial Officer at Paysecure, said: “We’ve had a transformative 2025 and we’re excited to carry this momentum into 2026. We have built a powerful payments ecosystem that covers the entire payments lifecycle and offers a broad range of functionality for operators of any scale. Paysecure thrives in some of the most complex and fragmented markets, enabling our clients to launch faster and scale with confidence. Our clients grow alongside us, and this strong momentum is the clearest indication that the market is demanding independent, flexible, and technologically advanced payment orchestration.”
Product development
The growth of the business was supported by the robustness of Paysecure’s orchestration solution suite and further boosted by the introduction of Dynamic Cashier in 2025. The Cashier module enhances customer revenue by enabling infinite customization and customer segmentation during the payment process.
Alongside Paysecure’s fundamental orchestration services, featuring its AI routing system, redundancy and resilience capabilities, real-time analytics, and improved payment integration, these solutions have significantly contributed to positioning Paysecure as a top orchestration provider in the iGaming industry.
As regulatory complexity grows in localized markets, orchestration solutions have equipped operators with the necessary compliant and advanced technological options for a contemporary iGaming business, enhancing their risk decision-making abilities and payment clarity. As regulators in 2025, including those in the UK and Germany, require more stringent KYC procedures and Brazil enforces a ban on third-party payments, payment orchestration has evolved from a straightforward task into a crucial aspect of customer satisfaction and managing business risk.
With an eye on 2026, Paysecure is enhancing its capabilities to satisfy the growing need for smart, data-driven payment solutions. AI-enhanced functionalities such as real-time outage detection, automated recovery of transactions, and smart payment method selection will bolster merchant resilience in intricate markets while providing a more personalized and competitive customer experience. These developments solidify Paysecure’s role as a versatile, forward-looking orchestration ally.

Next stop ICE

Paysecure will participate in ICE Barcelona from January 19 to 21, sharing space with top payment organizations and operators atstand 4G30, showcasing its orchestration platform, which offers extensive market intelligence and tailored solutions for operators. Visitors can enjoy Payscure’s Crack the Code Game at its booth and interact with one of the leading orchestration solutions available today.
Data represents the future of all sectors and is the vital lifeblood of AI. Within iGaming, various groundbreaking uses of AI are currently reshaping the player experience, enhancing transactions, and facilitating comprehensive, real-time risk management.
The Paysecure orchestration platform serves as an intuitive data center, and in 2026, we will enhance its functionality to assist operators in visualizing their data, improving analytics, and utilizing AI for more effective smart routing and risk management at both transactional and business tiers.
Amit Hooja, Co-Founder and CEO at Paysecure, said “Our vision is to reshape the global payments landscape, empowering the world’s most ambitious digital businesses to scale globally and perform locally through seamless, intelligent payment orchestration. We have ambitious growth targets and we are well placed to meet them in 2026. I look forward to meeting the industry at ICE in Barcelona to discuss the future of payments and how Paysecure is at the forefront, leading the innovation.” 

The post Paysecure’s Merchant Base Grows Fivefold; Company Targets Rapid Expansion in 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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