Industry News

QTech Games seeds Thunderkick players in its latest Tournament rollout

Published

6 years ago

January 23, 2020

Leading distributor for emerging markets teams up with Swedish developer for latest tournament campaign

QTech Games, Asia’s number-one games distributor, has announced the rollout of its next tournament partnership with leading Stockholm-based games supplier, Thunderkick.

Thunderkick’s strong pipeline of innovative games, featuring immersive graphics and unique gameplay features, has already captured players’ imaginations with classics, such as Pink Elephants and Carnival Queen, now sitting alongside exciting new releases like Divine Lotus and Sword Of Khans. All of these titles, and many more besides, will now be available to QTech partners over the upcoming tournament which runs from 6^th-26^th February in exclusive association with Thunderkick.

The QT Thunderkick Championship is free to join by simply playing any Thunderkick game in real mode, with the top 20 players every day receiving cash prizes, having qualified by fulfilling clear and responsible bet conditions within participating games. The top 20 players in the overall tournament championship will then also win additional rewards.

QTech’s series of successful tournaments offers players the chance to turn their loyal spins into prizes during competitions on across their favourite titles. Players accumulate points in a variety of ways, such as consecutive wins, successive losses, or large multiplier wins. A unique gamification layer also features live leaderboards for each game, which update in real-time, permitting players to track their progress throughout the tournament, promoting engagement and improved dwell-time.

February’s tournament prize pool is an eye-catching $15,000, while operator results from QTech’s previous tournaments’ history are already acting as reliable retention-drivers, with unique-player numbers escalating by an average of 40% across the campaign period.

QTech Games CEO, Markus Nasholm, said: “At QTech, we pride ourselves on staying ahead of pressing player trends, which is why we launched QT Tournament last year. This industry-first campaign rewards tool allows any operator to create their own tournaments across the entire QTech portfolio of products, or they can simply select the specific games or studios which they want to promote. Operator demand is surpassing projections, and this exciting Thunderkick partnership provides another eloquent case in point. It’s an exciting time to be showcasing their standout games.

“QTech’s tournament campaigns frame the perfect opportunity for providers to boost their games by delivering extra exposure and sustainability. On the other hand, it’s also an influential marketing tool for operators when it comes to raising acquisition and retention rates by offering players a life-enhancing win off low stakes.”

QTech Games boasts the broadest gaming portfolio around, localized for each Asian region, with native mobile apps, powerful reporting and marketing tools, and 24/7 local-language support. What’s more, it’s all accessible to operators via the quickest integration on the market.

ESG

Play’n GO publishes 2025 Sustainability Report with emissions and governance updates

Published

1 hour ago

April 22, 2026

Wladimir P.

play’n-go-publishes-2025-sustainability-report-with-emissions-and-governance-updates

Play’n GO has published its 2025 Sustainability Report, framing the year as a milestone as the supplier marks 20 years in the gaming industry. The report covers performance across four pillars—Players, Partners, People and Planet—and positions sustainability as tied to product design, operations, and partner expectations.

On climate reporting, the company said it has “achieved and exceeded” its long-term 90% reduction target for Scope 1 and 2 emissions, and reported a 69% absolute reduction in Scope 3 emissions versus its 2023 base year. Play’n GO also said its total material emissions for 2025 were kept below 500 MTCO2e.

The report also points to a move into land-based delivery. In 2025, Play’n GO said it launched its first land-based gaming solution in partnership with Genting UK, positioning the rollout as part of a “player-first, low-footprint approach” for regulated venues.

On responsible entertainment, the company said it continues to reject game mechanics it believes “compromise player trust or wellbeing,” and highlighted participation in discussions on digital wellbeing and cognitive health, including at the United Nations and G7. “We have always believed that great entertainment should be fun, safe and fair,” said Vanessa Björkbacka, Director of CSR at Play’n GO.

The report also outlines internal development and reporting infrastructure. Play’n GO said 43% of employees engaged in AI-related learning during 2025 and that average training time exceeded seven hours per employee globally. It added that reporting was further aligned to the UN Sustainable Development Goals and World Economic Forum Stakeholder Capitalism Metrics, alongside investment in “secure, AI-supported carbon data management.” “As expectations on transparency and accountability continue to rise, we see it as our responsibility to lead,” Björkbacka added.

The post Play’n GO publishes 2025 Sustainability Report with emissions and governance updates appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

complaint resolution

Casino Guru CRC returns $5.3m to players in Q1 2026

Published

1 day ago

April 21, 2026

Wladimir P.

casino-guru-crc-returns-$5.3m-to-players-in-q1-2026

Casino Guru’s Complaint Resolution Center (CRC) published 3,986 complaints in Q1 2026 and says it resolved 1,321 cases, returning $5,304,894 to players during the quarter.

Casino Guru said March was one of the CRC’s most active months on record, with the second-highest number of published complaints to date. The company added that ongoing cases exceeded 1,300, pointing to rising demand for third-party dispute mediation.

By volume, the most active complaint markets were Germany (657), the United Kingdom (270), Canada (240), Italy (207) and Australia (194), according to the CRC update.

Delayed payments remained the most common player-reported issue. Casino Guru also reported a March shift in complaint mix, with self-exclusion-related complaints rising to the second most frequent category for the first time in CRC history. KYC-related issues and blocked accounts were also among the most common complaint types, often linked to withdrawal delays.

Casino Guru said the quarter’s results reflect the increasing role of independent mediation as players look to third-party platforms to resolve disputes.

The post Casino Guru CRC returns $5.3m to players in Q1 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

branded content

RubyPlay launches Firerose studio for operator-specific casino games

Published

2 days ago

April 20, 2026

Wladimir P.

rubyplay-launches-firerose-studio-for-operator-specific-casino-games

RubyPlay has launched Firerose, a new studio aimed at building operator-specific casino game experiences, as suppliers and operators push for more branded content to stand out in crowded markets.

The company said Firerose is designed to let operators combine RubyPlay’s existing game catalogue with the studio’s technology and creative resources, using operator-led insight to shape games around an operator’s brand identity rather than standardised supplier content.

RubyPlay said Superbet is among the first operators to launch Firerose-powered titles. The supplier did not disclose game names or specific performance figures, but said early results showed “strong engagement metrics”.

Firerose becomes part of RubyPlay’s multi-studio structure alongside Koala Games, Mad Hat Games, Ruby Studio, and Xslots, which the company said share technology, infrastructure and distribution.

Dima Reiderman , Chief Commercial Officer at RubyPlay, said: ”Firerose represents a deliberate shift in how we think about content creation and partnership. The market is no longer driven solely by volume, but by identity. Operators want experiences that feel native to their brand and help them clearly differentiate in increasingly competitive casino environments.”

Dr. Eyal Loz, CPO at RubyPlay, added: “Firerose was created to put the operator’s voice at the centre of the creative process. Every game starts with their brand, their audience and their story, and our role is to bring that to life through the full weight of RubyPlay’s creative capabilities.

“We’re shaping experiences that players immediately associate with the operator itself. That level of ownership is what allows operators to stand out in increasingly crowded casino environments.”

The post RubyPlay launches Firerose studio for operator-specific casino games appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.