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Magellan Robotech Will Present Its Global Offer For The First Time At ICE 2020

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Magellan Robotech, the B2B brand of Stanleybet Group, a company that creates gaming solutions for gaming operators and virtual 3D games, announces its participation in ICE London, the main game fair in the world, scheduled from February 4th to 6th at ExCel Exhibition Centre in London.

After having successfully participated in the “Betting on Sports” in London in September and the “Sigma I-Gaming” in Malta last November and after having won the CEEG Awards in Budapest in the “Best Lottery Service Provider” category, the group has decided to take part for the first time in the London event, a prestigious stage for which it has many new features in store. The most awaited: the new Falcon, the first LIVE virtual football in the world.

The Magellan Robotech stand at ICE will occupy an area of ​​150 square meters while the exhibition area, including the lounge, will be 120 square meters. Led strips on the floor will define the different areas. The central body will be dedicated to the group’s software: in the west part an over-view of the virtual products and the Midas and Apache system; in the eastern part there will be virtual products dedicated exclusively to football: Trident, virtual championship, the new LIVE Falcon and Midas, retail touch screen betting system solution.

The VIRTUAL Trident, multi-nominated in numerous awards for the best product in the sector in 2019, will be exhibited both in the retail and online (desktop-mobile) versions. There will also be two stations dedicated to hardware, the MBKs, self-service terminals produced entirely by the company on which it will be possible to see how the machine works with the entire range of Magellan products.

Christian Maglia, CCO of Magellan Robotech, declares enthusiastic: «I am proud of what we have been able to do in a few months with the Magellan Robotech Team. The launch of K1, the first SSBT signed by MBK (Magellan Betting Kiosk) soon distributed in Denmark, Belgium, Romania and Italy, the addition in our product portfolio of the first third parties, the Virtual pre-recorded greyhound race and the real horse races, the strong interest in our retail solutions and in particular Midas Touch & Bet based on Apache and Galileo but open to integration with any betting platform, the imminent launch of Trident on two Top 5 operators in Peru and two of the Top 10 in Italy. The success of our products in the fairs we have attended in recent months (London, Johannesburg, Amsterdam, Las Vegas, Sofia, Buenos Aires, Malta) – continues Maglia – is proof of the fact that we are moving in the best way to achieve our goal which is to become a point of reference for operators in the sector, an obligatory stop for those who want to have unique and exclusive products. I am sure that our participation in ICE will be the icing on the cake of an exceptional year. But it does not end here – concludes the CCO of Magellan Robotech – because we have already announced our presence at ENADA Rimini, the most important exhibition in Italy dedicated to the gaming sector, and subsequently, we will be in Bogota, Lima, London, and Barcelona».

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FUN88 Launches AI Game Recommendations, Setting New iGaming Standard

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FUN88, a leading online gaming platform, has introduced its latest breakthrough in the iGaming industry: AI-powered recommendations for slot games. This new feature marks a significant step in enhancing user experience, offering tailored game suggestions based on individual preferences and gaming behaviour.

By analysing user data and local market trends, the AI system recommends popular games tailored to regions such as Thailand and Vietnam, ensuring a more personalised and engaging experience for every player.

Key Highlights of the AI Game Recommendations Feature:

• Personalised Recommendations – AI analyses gameplay history and preferences to suggest slot games that best fit each player.

• Enhanced User Experience – A seamless, customised journey that saves players time.

• Available for Vietnam and Thailand Players – The feature is available to registered FUN88 users in these markets, reinforcing the brand’s commitment to innovation.

• Responsible Gaming Focus – AI technology also supports FUN88’s dedication to safe and responsible play.

This launch marks another step forward for FUN88 in combining technology and entertainment to enhance user satisfaction. The new system not only makes gameplay more convenient and exciting but also aligns with FUN88’s long-term vision of offering safe, smart and enjoyable gaming.

Players can now explore the new AI-powered recommendations by registering on FUN88 or logging in to their accounts. Through the FUN88 app, users can easily access their favorite categories, manage their accounts and enjoy exclusive promotions.

The post FUN88 Launches AI Game Recommendations, Setting New iGaming Standard appeared first on European Gaming Industry News.

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AskGamblers Casino Complaint Service Surpasses $80 Million Returned to Players

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The AskGamblers Casino Complaint Service is a vital wheel in the mechanism of AskGamblers, and lately, that wheel has been spinning faster than ever. After reaching the $70 million milestone only a few months ago, the service has now gone above and beyond once again.

At AskGamblers, every complaint is handled with care and persistence to ensure fair treatment for players facing issues with online casinos. The most recent case involved a user who had difficulties withdrawing their winnings from Jackbit Casino. The amount in question was significant – $3,311,000.

After the AGCCS team reached out to the casino, the issue was resolved in less than two weeks, and the player successfully received their funds.

Since its launch in 2009, AGCCS has now returned over $80 million to players across the globe.

Dijana Radunović, General Manager at AskGamblers, said: “Every time our complaint team reaches a new milestone, I’m reminded of how much passion and effort they put into helping players. We’re proud of them and the impact they’re making – it’s a reminder that fairness in gaming really matters.”

The post AskGamblers Casino Complaint Service Surpasses $80 Million Returned to Players appeared first on European Gaming Industry News.

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ANESAR Holds its 43rd Ordinary General Assembly

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The Spanish Association of Gaming and Recreational Hall Entrepreneurs (ANESAR) has held its 43rd Ordinary General Assembly this Tuesday, November 4, in the Carlos Ferret Salat room of CEOE, in Madrid, where it once again brought together a large representation of members, in a meeting marked by reflection, collaboration and the firm will to continue working with data, arguments and responsibility.

Following the institutional opening by Javier Calderón, Director of Companies and Organisations of CEOE, aspects of mandatory statutory compliance were addressed, such as the approval of minutes, the explanation and approval of accounts and budgets, or the approval of the Annual Report of Activities.

Next, José Vall presented the president’s report, in which he emphasised that, although political decisions are often difficult to understand, “our duty is to continue providing arguments and evidence to defend the sector with rigor, knowledge, and sound judgment.” In this regard, he stressed the need to anticipate events, prepare information and coordinate common messages that reinforce the image of a sector committed to legality, prevention and responsible gaming.

For his part, Juan Lacarra, technical general secretary of ANESAR, reviewed the main current issues from a regulatory and operational perspective, addressing relevant aspects such as sanctioning procedures, opening hours, biometrics and hiring difficulties.

During the Assembly, the “Key Data and Sector Dynamics” were also presented, highlighting that there are currently 3600 gaming arcades (more than 240 have closed in the last four years) and 30,060 slot machines. It was also specified that the average spend per visit is €16, that 85% of people are accompanied by family and friends, and that 60% are men around 30 years old. Regarding employment data, it was explained that the sector supports more than 47,000 jobs, including both direct and indirect workers, making it a significant driver of employment. The ANESAR Training Plan was also emphasised, with 8725 students and 16,539 formal enrollments (data as of October 15, 2025). Furthermore, it was noted that, with a real estate investment of €260 million, gaming arcades represent one of the largest private investments in the leisure sector. A sector that, as was recalled, collects more than 320 million euros in taxes annually, which benefit hundreds of thousands of people, as well as society as a whole.

The Assembly also included the participation of experts in politics and institutional relations, such as Jaime Criado, from the firm ACENTO, who provided insights into the current political situation and its potential impact on the sector. ANESAR Vice Presidents Enric Sanahuja, Raúl Rubio and Antonio Fornés also offered their perspectives on current issues affecting the sector. Finally, Ramón Cubián, Director General of Land and Delegate for Gaming Regulation and Management of the Community of Madrid, accompanied by Gracia Martín Duarte, Deputy Director of Gaming Management and Regulation, and their team, officially closed the 43rd ANESAR Assembly.

The post ANESAR Holds its 43rd Ordinary General Assembly appeared first on European Gaming Industry News.

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