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MGA Publishes its 2024 Annual Report and Financial Statements

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The Malta Gaming Authority (MGA) has published its Annual Report and audited Financial Statements for the financial year ending 31 December 2024. The report offers an in-depth overview of the performance of Malta’s land-based and online gaming sectors during 2024, while also highlighting the Authority’s key activities and regulatory developments over the past year. It also offers a medium-term outlook for the broader gaming industry, reflecting emerging trends, regulatory shifts and the evolving market landscape.

Key Highlights from 2024

Supervisory Activity & Enforcement

In 2024, the MGA received 28 applications for new gaming licences and issued 17 licences. In addition, the Authority received a further 12 gaming licence renewal applications from operators to renew their gaming licence that was bound to expire in 2024 and issued eight licence renewals.

Low-risk games require a permit, which is valid only for a singular event and expires when the event is concluded. To this end, the MGA issued 1812 permits for non-profit tombola, 19 permits for non-profit lottery and 84 certificates for commercial communication games.

As part of the Authority’s process to assess applications, the MGA carried out just under 1200 criminal probity screening checks on authorised persons, persons holding qualifying interest, directors, key persons and any third parties providing funding or exercising control over an authorised person in both the land-based and online gaming sectors. The Fit and Proper Committee made 64 decisions, 16 of which determined that the criteria to be considered as fit and proper were not met.

The Supervisory Council reviewed 30 gaming licence applications, including new and renewal requests. Out of these, two applications were rejected on the grounds that information or submissions provided were false, misleading, inaccurate, or materially incomplete following the completion of the “Minded Letter” process. One application remained in the “Minded to Refuse” stage.

In 2024, the MGA concluded 13 compliance audits and 116 desktop reviews.

The Authority was notified by the licensees of 123 Technical Information Security Incidents, which the MGA investigated to ensure that no licensed activity was adversely affected.

The Commercial Communications Committee took seven decisions regarding possible breaches of the Gaming Commercial Communications Regulations.

In 2024, the Authority also issued 35 warnings, 25 administrative penalties amounting to €306,250 and reached three regulatory settlements amounting to €61,522. The MGA also suspended two licences and cancelled eight.

AML/CFT Oversight

43 AML/CFT compliance examinations were initiated by the FIAU or by the MGA on its behalf.

60 examinations were concluded, and 11 closure letters were issued to licensees who either addressed the identified issues or where the findings from the compliance examinations were not deemed to be serious and/or systematic.

The FIAU imposed remediation measures and/or administrative penalties on six licensees. The total administrative penalties issued amounted to just under €185,000.

The Authority conducted 37 interviews on prospective MLROs to ensure that candidates meet the required standards of knowledge and awareness of the Maltese AML/CFT legal framework.

Player Protection and Inspections

As part of its efforts to safeguard players and promote responsible gambling, the MGA resolved 3372 requests for assistance (including spill-over from 2023).

To continue safeguarding player funds, the Authority received 1897 player funds reports and carried out 27 data extractions during the reporting period.

The Authority conducted 40 responsible gambling-themed website checks and issued 27 observation letters outlining the issues and areas for improvement.

The MGA investigated 83 cases involving websites that published misleading information and issued 29 public notices on its website.

During the reporting period, the MGA carried out just over 9000 inspections on Gaming Premises (including casinos and commercial bingo halls), Controlled Gaming Premises, National Lottery Outlets including National Lottery Outlets – Controlled Gaming Premises and Non-Profit Tombola.

National and International Cooperation

In 2024, the MGA received 244 suspicious betting reports from licensees and shared 247 alerts on suspicious betting. The Authority participated in 30 investigations across different jurisdictions.

The MGA collaborated with enforcement agencies, sports governing bodies, integrity units and regulatory authorities on 31 requests for information and participated in 39 data exchanges.

The MGA received 85 requests for international collaboration from other regulators. Most of the requests received were generic requests for cooperation or requests for background checks as part of authorisations processes.

The Authority issued 59 official replies to provide feedback on the regulatory standing of its licensed operators to the relevant authorities requesting the information.

The MGA collaborated with local regulating authorities and governing bodies on 161 requests for information.

“Resilience is not just about endurance – it’s about adapting with purpose and staying focused on what matters,” CEO Charles Mizzi said.

“Over the past year, we improved how we work, strengthened our internal processes, and continued investing in the people and systems that support effective regulation. As the sector continues to evolve, the MGA remains committed to anticipating challenges, adapting with purpose, and upholding the standards that define Malta’s reputation as a trusted jurisdiction.”

The post MGA Publishes its 2024 Annual Report and Financial Statements appeared first on European Gaming Industry News.

Atlaslive

Gamification as a Responsible Gaming Tool in iGaming Platforms

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In iGaming products, gamification often shapes how engagement is structured. Missions, level systems, progress indicators, and challenge mechanics turn gameplay into a guided journey. As responsible gaming (RG) evolves from a compliance obligation into a product design requirement, these same mechanics are being used to make RG tools more visible and easier to use—so they feel like part of the experience rather than something hidden or separate.

In this article, Atlaslive shares its perspective on how technology can support safer, more transparent player journeys.

The Shift: RG as a Core Product Function

Responsible gaming is increasingly seen as a capability the platform must deliver effectively, not just offer in theory. Features such as limit-setting, reality checks, and session breaks are expected to be easy to find, simple to understand, and accessible without friction.

For instance, the UK Gambling Commission requires financial limits and time-based controls to be available at all times, not buried in complex navigation or hidden menus. These expectations also apply to how operators present and implement RG tools, emphasizing clarity, usability, and genuine player choice rather than a box-ticking approach to compliance.

At the same time, safer play organizations stress the value of approachable support. GambleAware materials highlight player-focused tools that help users reflect on their habits, review activity, and maintain control.

Practical Applications of Gamification in RG

Gamification becomes useful in RG when it improves the visibility and approachability of these features. Structured prompts and familiar UI elements can draw attention to tools without disrupting the player experience. Gamified elements can also provide helpful context—such as time or spend snapshots and gentle check-ins—without creating alarm or discomfort.

It also supports normalization of responsible actions. Step-by-step limit setting, clear confirmations, and neutral prompts around pauses or reality checks can frame these moments as standard parts of play rather than interruptions. In this way, gamification helps position breaks and reviews as choices, not restrictions.

What to Avoid

Gamification loses its value when it drives intensity instead of control. Mechanics that create urgency or reward extended sessions and higher spending can undermine RG goals. Problems also arise when RG tools are difficult to access—when players have to search for limits or breaks—or when messaging feels overly heavy, making support features uncomfortable to use.

In short, when applied thoughtfully, gamification helps RG tools integrate naturally into the overall product experience and supports long-term player trust.

This document is provided to you for your information and discussion only. This document was based on public sources of information and was created by the Atlaslive team for marketing usage. It is not a solicitation or an offer to buy or sell any gambling-related product. Nothing in this document constitutes legal or business development advice. This document has been prepared from sources Atlaslive believes to be reliable, but we do not guarantee its accuracy or completeness and do not accept liability for any loss arising from its use. Atlaslive reserves the right to remedy any errors that may be present in this document.

About Atlaslive

Atlaslive is a B2B software development company that specializes in creating a multifunctional and automated platform to optimize the workflow of sports betting and casino operators. Key components of the Atlaslive Platform include Sportsbook, Casino, Risk Management and Anti-Fraud Tools, CRM, Bonus Engine, Business Analytics, Payment Systems, and Retail Module. Follow the company on LinkedIn to stay updated with the latest news in iGaming technology.

The post Gamification as a Responsible Gaming Tool in iGaming Platforms appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Gaming Americas Weekly Roundup – January 19-25

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Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.

Latest News

Lotto.com, the nation’s first online lottery platform to digitally deliver draw games and scratch tickets, has announced a major milestone – reaching 4 million customers, and counting, in less than five years since launching in Spring 2021. As the fastest-growing lottery courier platform, Lotto.com continues to redefine accessibility and convenience for players nationwide. Customers have collectively won over $150 million in prizes through Lotto.com, including $90 million in draw wins and $63 million in scratch wins, with more than 7 million winning tickets ordered on the platform. These results highlight the excitement, ease and trust players have in Lotto.com’s modern approach to lottery.

NCAA President Charlie Baker has requested the Commodity Futures Trading Commission to pause all college sport offerings in prediction markets until the agency implements appropriate regulations. The NCAA sent a letter to the CFTC calling for a robust system of safeguards and detailed its willingness to work with the regulatory body to assist with developing the necessary guardrails to protect student-athletes and college sports. The critical safeguards requested include age and advertising restrictions, enhanced integrity monitoring, prop market prevention, anti-harassment measures, and harm reduction resources.

The Nevada Gaming Control Board has filed a civil enforcement action in the District Court for Carson City against BLOCKRATIZE INC. d/b/a POLYMARKET; QCX LLC d/b/a POLYMARKET US; and ADVENTURE ONE QSS INC. d/b/a POLYMARKET. In its complaint, the Board asked the court for a declaration and injunction to stop Polymarket from offering unlicensed wagering in violation of Nevada law. Polymarket operates a derivatives exchange and prediction market where it offers event contracts for sale. These products are offered for sale on Polymarket’s mobile app and are made available to people in Nevada. The Board considers offering sports event contracts, or certain other events contracts, to constitute wagering activity under NRS 463.0193 and 463.01962 and, therefore, entities offering such event contracts must be licensed.

Partnerships

High Roller Technologies Inc. announced it has entered into a binding Letter of Intent (LOI) with Crypto.com | Derivatives North America (CDNA), for an exclusive partnership to launch an event-based prediction markets product in the US. The events contracts will be offered by CDNA, a CFTC-registered exchange and clearinghouse and affiliate of Crypto.com, to customers through HighRoller.com. The partnership will offer people the opportunity to trade event contracts across markets including finance, entertainment, and sports, through a legal, engaging, and user-friendly platform.

High Roller Technologies Inc. announced it has signed a non-binding Letter of Intent (LOI) with Lines.com, a premier sports media platform owned by Spike Up Media, to enter into and execute a strategic marketing partnership designed to accelerate customer acquisition and brand awareness for High Roller’s planned entry into U.S. prediction markets. This LOI follows High Roller’s announcement of its strategic partnership with Crypto.com | Derivatives North America to launch a regulated event-based prediction markets product in the US. Through the contemplated strategic marketing partnership, Lines.com will serve as a key distribution and media partner, leveraging its high-intent audience, advanced automation infrastructure, and market-leading conversion performance to support High Roller’s prediction markets rollout.

The post Gaming Americas Weekly Roundup – January 19-25 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Latest News

Gamification as a Responsible Gaming Tool in iGaming Platforms

Published

on

In iGaming products, gamification often shapes how engagement is structured. Missions, level systems, progress indicators, and challenge mechanics turn gameplay into a guided journey. As responsible gaming (RG) evolves from a compliance obligation into a product design requirement, these same mechanics are being used to make RG tools more visible and easier to use—so they feel like part of the experience rather than something hidden or separate.

In this article, Atlaslive shares its perspective on how technology can support safer, more transparent player journeys.

The Shift: RG as a Core Product Function

Responsible gaming is increasingly seen as a capability the platform must deliver effectively, not just offer in theory. Features such as limit-setting, reality checks, and session breaks are expected to be easy to find, simple to understand, and accessible without friction.

For instance, the UK Gambling Commission requires financial limits and time-based controls to be available at all times, not buried in complex navigation or hidden menus. These expectations also apply to how operators present and implement RG tools, emphasizing clarity, usability, and genuine player choice rather than a box-ticking approach to compliance.

At the same time, safer play organizations stress the value of approachable support. GambleAware materials highlight player-focused tools that help users reflect on their habits, review activity, and maintain control.

Practical Applications of Gamification in RG

Gamification becomes useful in RG when it improves the visibility and approachability of these features. Structured prompts and familiar UI elements can draw attention to tools without disrupting the player experience. Gamified elements can also provide helpful context—such as time or spend snapshots and gentle check-ins—without creating alarm or discomfort.

It also supports normalization of responsible actions. Step-by-step limit setting, clear confirmations, and neutral prompts around pauses or reality checks can frame these moments as standard parts of play rather than interruptions. In this way, gamification helps position breaks and reviews as choices, not restrictions.

What to Avoid

Gamification loses its value when it drives intensity instead of control. Mechanics that create urgency or reward extended sessions and higher spending can undermine RG goals. Problems also arise when RG tools are difficult to access—when players have to search for limits or breaks—or when messaging feels overly heavy, making support features uncomfortable to use.

In short, when applied thoughtfully, gamification helps RG tools integrate naturally into the overall product experience and supports long-term player trust.

This document is provided to you for your information and discussion only. This document was based on public sources of information and was created by the Atlaslive team for marketing usage. It is not a solicitation or an offer to buy or sell any gambling-related product. Nothing in this document constitutes legal or business development advice. This document has been prepared from sources Atlaslive believes to be reliable, but we do not guarantee its accuracy or completeness and do not accept liability for any loss arising from its use. Atlaslive reserves the right to remedy any errors that may be present in this document.

About Atlaslive

Atlaslive is a B2B software development company that specializes in creating a multifunctional and automated platform to optimize the workflow of sports betting and casino operators. Key components of the Atlaslive Platform include Sportsbook, Casino, Risk Management and Anti-Fraud Tools, CRM, Bonus Engine, Business Analytics, Payment Systems, and Retail Module. Follow the company on LinkedIn to stay updated with the latest news in iGaming technology.

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