Compliance Updates
KSA Conducts Study on Effectiveness of Rules Introduced in H2 2024 to Protect iGaming Players

The Netherlands Gambling Authority (KSA) has conducted a study on the effectiveness of the various rules that were introduced in the second half of 2024 to better protect players in the online gambling market.
The study shows that the new rules have been effective in the first three months: since their introduction, the number of high losses per account has fallen. There were fears in advance that players would circumvent the rules by creating more accounts, but there are currently no indications of this. The channelling based on players (the share of players who play with legal providers compared to illegal ones) is also hardly changing at the moment. However, the gross gaming result (BSR, stake minus prizes paid out) of legal providers did fall: this fell by around 10% in the first three months after introduction.
The Ministry of Justice and Security made it mandatory for players to contact the provider before they can set a deposit limit of more than €150 (young adults) or €350 per month, so that providers can inform them of the dangers of such a high limit. Since the introduction of these measures, the number of players who set such a high deposit limit has dropped significantly, to less than 50%. The figures also show that players are more likely to adjust their limit downwards after contact with a gambling provider.
The KSA rules were particularly affected by the limits on net deposits: when depositing more than €300 (young adults aged 18-24) or €700 (24 and older), the provider checks whether a player can afford that amount and if this is not the case or the check is not carried out, the provider must block deposits for the rest of the month. The percentage of players who deposit more than the deposit limits (€300 for young adults aged 18-24 or €700 for 24 and older) has fallen sharply since the introduction of the Policy Rule: from 9.7% to 3.8%. And for young adults from 12% to 2.8%. Due to the lower deposit limits, the average loss per player account has also decreased, from €117 to €83.
The BSR of legal providers has decreased by 10% after the introduction of the measures. Before the introduction of the rules, approximately 4% of players lost more than €1000. Now that is 1%. This indicates that the introduction of the policy rules has led to a reduction in excessive gambling at legal providers.
The post KSA Conducts Study on Effectiveness of Rules Introduced in H2 2024 to Protect iGaming Players appeared first on European Gaming Industry News.
Asia
GRA Renews Singapore Pools Licence for Five-year Term

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The Gambling Regulatory Authority (GRA) has renewed the licence of Singapore Pools (Private) Limited (Singapore Pools) to conduct betting operations, gaming and lotteries under Section 54 of the Gambling Control Act 2022 (GCA). The tenure for the licence will be five years with effect from 25 October 2025, following GRA’s assessment that Singapore Pools has fulfilled the requirements under Section 54 the GCA.
The post GRA Renews Singapore Pools Licence for Five-year Term appeared first on European Gaming Industry News.
Compliance Updates
Euromat Files Complaint Over Croatia’s Gambling Act Amendment

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An official complaint has been filed by the European Gambling and Amusement Federation (Euromat) with the European Commission regarding Croatia’s amendments of its Gambling Act.
Under Directive (EU) 2015/1535, member countries are obliged to notify any changes to its Gambling Act through the Technical Regulation Information System (TRIS). According to Euromat, the Croatian government failed to do this when introducing “far-reaching” technical rules affecting access and provision of services on the Croatian gambling market.
Failure to notify constitutes a breach of EU law.
These changes include mandatory player identification systems, strict limitations on the location and layout of gambling venues, a comprehensive ban on online and social-media advertising, temporal restrictions on operation and a central player self-exclusion register.
“This complaint marks an important first step in the EU’s legal process. Complaints such as that filed by Euromat are a key tool to alert the Commission to potential breaches of EU law. Based on Euromat’s complaint, the European Commission will be able to assess the evidence and decide on the next steps, including whether to open infringement proceedings against Croatia,” said Euromat president Jason Frost.
“The notification procedure exists to ensure that national measures are compatible with the principles of the single market. Croatia’s decision to ignore this obligation not only breaches EU law; it also threatens legal certainty for businesses across Europe. The Commission must act decisively to uphold the integrity of the internal market.”
The post Euromat Files Complaint Over Croatia’s Gambling Act Amendment appeared first on European Gaming Industry News.
Compliance Updates
KSA to Introduce New Licences for Skill-based Gaming Machines

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The Netherlands Gambling Authority (KSA) has announced the plans to offer the option of applying for a limited operating license that only permits the operation of skill-based machines. This will make it easier for operators who only operate skill-based machines to apply for a license.
Request from the market
With this limited operating license, the KSA is meeting a need in the gaming machine market. Operators with only skill-based machines have indicated they would like a separate license, separate from the offering of gaming machines. This limited operating license can have a shorter substantive review process and therefore be issued more quickly.
Various slot machines
At the moment, there is only one type of operating license for gaming machines, which applies to gaming machines in halls and catering establishments and skill machines.
A skill machine is a slot machine:
Which does not award prizes except for extra or longer games; and
Where the course of the game depends entirely or almost entirely on the skill of the player.
A classic example of a skill machine is a pinball machine, where players can win extra balls. Any slot machine that isn’t a skill machine is automatically a chance machine.
More information about the permit application
The Royal Netherlands Gambling Authority (KSA) will soon provide more information about the application procedure for the limited operating license for skill machines.
The post KSA to Introduce New Licences for Skill-based Gaming Machines appeared first on European Gaming Industry News.
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