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Compliance Updates

Advertising Standards Authority Partners with Grambling Regulatory Authority of Ireland

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The Advertising Standards Authority (ASA) has partnered with the Gambling Regulatory Authority of Ireland (GRAI), the new statutory body that, once established, will be responsible for the licensing and regulation of gambling services in Ireland, to streamline the process for complaints around advertising for gambling.

GRAI will now advise consumers they can direct complaints around gambling advertising to the Advertising Standards Authority.

Under the new partnership, ASA and GRAI will work collaboratively on triaging complaints around marketing communications for gambling in Ireland. In this regard, the GRAI will in future deal with complaints regarding entities who hold a licence with the organisation, whilst the Advertising Standards Authority will handle other complaints.

This strategic partnership follows the recent collaboration between ASA and the Irish Film Classification Office (IFCO) to streamline the complaints process for advertising in cinemas and cinema-related promotions across other media outlets.

Additionally, ASA has signed a Cooperation Agreement with Coimisiún na Meán, the statutory body responsible for online safety and media regulation, to establish a cooperative framework on shared interests in advertising and commercial marketing communications. These initiatives further solidify the organisation’s leadership in the Irish advertising sector, fostering confidence and trust in advertising standards.

The partnership between ASA and the GRAI reinforces the commitment of both organisations to ensuring that gambling advertising content adheres to the high standards of the Advertising Standards Authority Code.

“We are delighted to partner with GRAI, a new organisation that will help to safeguard the public from problem gambling, particularly protecting children from accessing places or services where gambling activities are offered. The aim of the Advertising Standards Authority is to ensure that advertisements are legal, decent, honest and truthful for consumers. This partnership underscores our shared commitment to protecting consumers, and, by joining forces, we will remain dedicated to ensuring that the public can easily access information on responsible gambling advertising,” said Orla Twomey, Chief Executive of Advertising Standards Authority.

“The GRAI, once established, will protect the public by promoting a gambling sector that operates transparently and in accordance with the laws of Ireland, particularly the Gambling Regulation Act 2024. This Act contains a number of restrictions on licences in relation to advertising, social media and more. It will also create awareness of problem gambling and establish safeguards to address it. By working with the Advertising Standards Authority, as the GRAI’s powers are commenced, we will aim to address any concerns raised by the public about advertising in and surrounding gambling promptly and effectively, in line with the Advertising Standard Authority’s code. Our partnership reiterates our commitment to safeguard the public, and to ensure they are informed and protected by upholding the highest standards of marketing communications,” said Anne-Marie Caulfield, CEO Designate, GRAI.

The post Advertising Standards Authority Partners with Grambling Regulatory Authority of Ireland appeared first on European Gaming Industry News.

ACMA

ACMA: Six Wagering Providers Breach Gambling Self-Exclusion Rules

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The Australian Communications and Media Authority (ACMA) has concluded six more investigations into licensed wagering providers for breaches of self-exclusion rules.

The ACMA investigations found Tabcorp, LightningBet, Betfocus, TempleBet, Picklebet and BetChamps all failed to comply with rules that protect people who registered with BetStop – the National Self-Exclusion Register.

The facts of each investigation are different but the breaches across the investigations included allowing registered individuals to open wagering accounts and to access wagering services, or marketing to registered individuals.

ACMA member Carolyn Lidgerwood said these breaches undermine the protections from gambling harm that self-exclusion offers.

“The national self-exclusion register is designed to help people who are trying to avoid gambling services and stop gambling, but self-exclusion only works if wagering providers follow the rules,” Ms Lidgerwood said.

“These rules have been in place for more than two years and wagering providers should be taking their responsibilities seriously.

“When people decide to self-exclude from online and telephone gambling, they trust the system to protect them from gambling harm. These investigations have found that these companies broke that trust and let people down.

“All licensed wagering providers need to be aware that the ACMA is investigating compliance and enforcing the rules. Gambling companies must have effective systems in place to ensure self-excluded people cannot gamble with them.”

The investigations identified that the providers did not ensure that their underlying systems and processes were operating as intended and failed to adequately identify and protect people who had self-excluded.

In response to these findings, the ACMA has used a range of different enforcement tools available under the Interactive Gambling Act 2001, having regard to the different facts arising under each investigation.

The ACMA has issued remedial directions to each of Betfocus, LightningBet and TempleBet. Under these remedial directions each of the providers will be required by law to commission an independent audit of their systems and implement any resulting recommendations.

This type of enforcement action is corrective and directed at future compliance with the rules. Failure to comply with a remedial direction is an offence and can result in civil penalties.

Tabcorp Holdings paid a penalty of $112,680 and agreed to enter into a court-enforceable undertaking requiring the company to commission a third-party review of its customer verification processes and train staff on their obligations around the Register. If not complied with, such an undertaking can be enforced in the Federal Court, with the Court being able to make such orders as it considers appropriate.

BetChamps was given a formal warning and the ACMA is currently finalising enforcement action for Picklebet.

All contraventions were found to have occurred in 2024. If these companies fail to comply with self-exclusion rules in the future, the ACMA may take stronger enforcement action, potentially including commencement of Federal Court proceedings to seek civil penalties.

The post ACMA: Six Wagering Providers Breach Gambling Self-Exclusion Rules appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

UKGC Announces New Gaming Machine Rules

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The UK Gambling Commission has announced new rules requiring operators to remove non-compliant gaming machines from premises immediately once notified by the regulator.

The UKGC said all non-remote operators must already adhere to the Gambling Act 2005 and ensure machines available for consumer use are compliant. But from 29 July 2026 they must also immediately remove machines if the Commission informs them that the manufacture, supply, installation, adaption, maintenance or repair of the machine was not carried out in reliance on a gaming machine technical operating licence, or did not comply with other standards.

The change is aimed at streamlining processes and ensuring non-compliant machines are swiftly removed from premises – a benefit to consumers and operators.

The announcement forms part of the Commission’s response to its third consultation to implement proposals from the 2023 Gambling Act Review White Paper High stakes: gambling reform for the digital age.

The post UKGC Announces New Gaming Machine Rules appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

Digitain Secures Isle of Man iGaming Software Supplier Licence

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Digitain has successfully secured an Isle of Man software supplier license.

This reflects the value Digitain has placed on stable institutions, credible oversight and long-term regulatory certainty — evidencing a clear signal that the Island remains a tier-one jurisdiction for serious, long-term gaming technology businesses.

Granted by the Isle of Man Gambling Supervision Commission (GSC), with Cavendish Trust and Digital Isle of Man supporting Digitain throughout the process, the licence further deepens the Island’s regulated supplier base and reinforces the Isle of Man’s proposition: a mature, well-regulated jurisdiction with a collaborative, high-standards approach to doing business.

Digitain is a leading global supplier of sportsbook and gaming technology to operators across multiple regulated markets, supporting both online and retail betting. With more than two decades of industry experience, the company is recognised for its scale, technical capability and enterprise-grade approach — making its decision to secure an Isle of Man licence a strong endorsement of the Island’s regulatory credibility and long-term stability.

Tim Johnston MHK, Minister for Enterprise, said: “Digitain is a significant player in the global iGaming industry, and its decision to secure an Isle of Man licence is a strong vote of confidence in the Island’s regulatory credibility and long-term stability. It demonstrates that the Isle of Man continues to attract serious, enterprise-scale technology providers who value high standards and regulatory certainty. We remain committed to supporting a future-focused iGaming sector that delivers sustainable, long-term economic value for the Isle of Man.”

With more than 20 years as a leading iGaming jurisdiction, the Isle of Man is recognised for proportionate, risk-based regulation, political and economic stability, and strong cooperation between Government, the GSC and industry — a combination that continues to attract high-quality businesses seeking a trusted base for regulated growth.

Shaun Corris, Director at Cavendish Trust, said: “We would like to congratulate Digitain on securing its Isle of Man licence. Supporting Digitain through the licensing process highlighted both the strength of the business and the calibre of the jurisdiction. Digitain’s decision to secure an Isle of Man licence reflects the Island’s continued appeal to established, international iGaming technology providers seeking long-term credibility and stability.”

Aida Vardanyan, Director within the Digitain group said: “The Isle of Man represents one of the most credible and mature iGaming jurisdictions globally and working under the oversight of the Isle of Man Gambling Supervision Commission has reinforced our confidence in the Island as a long-term base for our regulated operations.”

“The licensing process of Digitain’s Isle of Man entity, Blue Whale Limited, was rigorous, transparent, and constructive, reflecting the depth of regulatory expertise and institutional stability that the Isle of Man is known for. Cavendish Trust played a central role in this journey, providing exceptional guidance, regulatory insight, and operational support throughout the process. Their experience, professionalism, and deep understanding of both the jurisdiction and the global iGaming landscape were instrumental in achieving this milestone, and we look forward to continuing our partnership as we grow our regulated business from the Isle of Man.”

The post Digitain Secures Isle of Man iGaming Software Supplier Licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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