Compliance Updates
NOVOMATIC Secures Global Gambling Guidance Group (G4) Recertification
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In an industry that demands innovation and responsibility in equal measure, NOVOMATIC is once again sending a clear signal that player protection is more than just a buzzword. The recertification by the renowned Global Gambling Guidance Group (G4) is proof of NOVOMATIC’s ingrained sense of responsibility and its deep commitment, which goes far beyond what is required by law.
Taking responsibility is in NOVOMATIC’s corporate DNA. Responsible gaming together with the associated player protection and prevention measures are therefore a top priority for the Group. This is a fact demonstrated by the Group’s recertification in accordance with the recognized G4 standard issued by the Global Gambling Guidance Group. The award, created by experts in the field of responsible gaming, is internationally recognized as the most renowned and demanding standard for player protection. As a pioneer and driving force in the area of player protection, NOVOMATIC has been committed to the G4 standard since 2019 and is one of the few gaming companies around the world to meet the demanding criteria of the independent audit. With certified locations in several core European markets – including Austria, Germany, UK, Spain, Italy and the Netherlands – NOVOMATIC is demonstrating its consistent global focus on responsible and sustainable gaming technologies.
Responsibility at the Highest Level
The fact that the G4 standard is subject to ongoing development means that it is necessary to seek recertification every three years. As one of the world’s leading gaming technology companies, NOVOMATIC rises to this challenge time and again with its full commitment and innovative solutions.
“This certification is proof of our pursuit of excellent and responsible entertainment. As a globally active technology supplier and operator of international casinos, the recertification is clear evidence of our ongoing commitment to ensuring a safe and sustainable gaming experience,” the Executive Board of the NOVOMATIC AG Group said.
Ynze Remmers, G4 Lead Auditor, said: “NOVOMATIC AG, as a supplier to the industry, sets the bar for responsible gambling with cutting-edge biometric technology, robust player protection tools, and a commitment to global standards – driving player safety and innovation across the gaming industry.”
The G4 certification comprises over 100 criteria – from comprehensive internal guidelines to intensive employee training, transparent customer risk education and responsible marketing. NOVOMATIC is a pioneer in responsible entertainment, consistently integrating responsible gaming into its business strategy at the highest level. Having renewed its G4 certification, NOVOMATIC remains a driving force behind global player protection.
The post NOVOMATIC Secures Global Gambling Guidance Group (G4) Recertification appeared first on European Gaming Industry News.
Balkans
CT Gaming Receives Approval to Launch Diamond King 4 in Bulgarian Market
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CT Gaming has announced that its latest multigame, Diamond King 4, has officially received certification to launch in the Bulgarian market.
“The certification of Diamond King 4 marks a significant milestone, allowing us to expand our presence in gaming halls across the country. This further solidifies our market position and provides operators and players access to one of our most innovative offerings,” Biser Bozhanov, Director of Strategy & Business Development at CT Gaming, said.
Built on the success of its predecessors, Diamond King 4 is designed to exceed expectations and establish itself as the next favorite among players. Launched in celebration of the company’s 25th anniversary, this multigame embodies CT Gaming’s core values – innovation and tradition. It combines classic and modern titles, appealing to both long-time fans of iconic games and new-generation players with enhanced graphics and contemporary gameplay solutions.
One of Diamond King 4’s standout features is its integration with the progressive jackpot Diamond Tree Deluxe. The new concept introduces a variety of reward options and a more engaging player experience, enriched with additional bonus features. Furthermore, the multigame package includes the fan-favorite Duck of Luck, now featuring a fully updated Buy Bonus option.
“We believe this certification is just the beginning of Diamond King 4’s successful integration into key markets – both in Europe and globally,” Biser Bozhanov added.
The post CT Gaming Receives Approval to Launch Diamond King 4 in Bulgarian Market appeared first on European Gaming Industry News.
Australia
Network 10 Breaches Gambling Ad Rules During Formula 1 Grand Prix Broadcast
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Network Ten has been found in breach of broadcasting rules after airing gambling advertisements during the australian Formula 1 Grand Prix in March 2024.
An Australian Communications and Media Authority (ACMA) investigation found four gambling ads were aired at prohibited times during a broadcast of the first practice round of the Grand Prix.
Under the Commercial TV Code of Practice (the Code), gambling promotions cannot be shown during broadcasts of sporting events between 5am and 8.30pm, including the five minutes before and after the event.
Authority member Carolyn Lidgerwood said the rules around gambling advertisements on TV are there to protect the community from gambling related harms.
“Broadcasters should have strict controls in place to ensure compliance with the restrictions on gambling ads during sporting events,” Ms Lidgerwood said.
Practice rounds and qualifying rounds for motorsports are subject to the same restrictions on gambling advertising as the main event itself.
This is the first breach by Network 10 of the gambling advertising rules in the Code. During the investigation, Network 10 submitted that the broadcasts occurred due to human error.
Following the ACMA’s breach finding, Network 10 voluntarily improved the planning, checks and balances it has in place for ad scheduling and has, at the ACMA’s request, agreed to review its processes to introduce additional quality controls.
Network 10 will also train staff to avoid similar issues in the future and will provide a written progress report to the ACMA.
In a separate investigation in 2024, the ACMA found that streaming service 10 Play, provided by Network 10, breached online gambling advertising rules during two live-streamed sports events.
“The ACMA will closely monitor these actions and Network Ten’s compliance with the broadcasting and online gambling advertising rules,” Ms Lidgerwood said.
The post Network 10 Breaches Gambling Ad Rules During Formula 1 Grand Prix Broadcast appeared first on European Gaming Industry News.
Compliance Updates
Washington’s Lottery Achieves Nation’s Highest Level of Responsible Gambling Certification
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Washington’s Lottery announced that it has achieved the highest level of responsible gambling certification in the country. As acknowledged by the National Council on Problem Gambling (NCPG) and the North American Association of State and Provincial Lotteries (NASPL), Washington’s Lottery officially was certified for “Responsible Gambling Verification Best Practices at the Sustaining Level” in December 2024, the culmination of a process that began with certification at the Planning Level in 2019 and Implementation Level in 2021.
Washington’s Lottery is only the third state lottery in addition to Virginia and Ohio to achieve this milestone. NCPG and NASPL also recognize nine other state lotteries that have achieved a similar certification through the World Lottery Association.
“I can’t begin to express how proud I am of the work our team has done to achieve this important standard. We have a unique obligation as a state agency that sells a gambling product and need to balance the goal of raising money for important state initiatives like education with the need to acknowledge and assist the small percentage of players who may experience gambling-related distress. We take that work very seriously and weave it into all aspects of our jobs,” Kristi Weeks, Director of Legal Services for Washington’s Lottery, said.
To receive the Sustaining Level certification, Washington’s Lottery was evaluated by a team of four independent experts, who reviewed the lottery’s efforts in eight key categories related to responsible gambling: planning, employee training, retailer training, public education and awareness, product oversight, research, advertising, and resources.
“The key to our success has been the integration of responsible gambling initiatives into each and every employee’s position rather than centralizing it into only one or a few positions,” Weeks added.
The post Washington’s Lottery Achieves Nation’s Highest Level of Responsible Gambling Certification appeared first on Gaming and Gambling Industry in the Americas.
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