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NOVOMATIC Secures Global Gambling Guidance Group (G4) Recertification

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In an industry that demands innovation and responsibility in equal measure, NOVOMATIC is once again sending a clear signal that player protection is more than just a buzzword. The recertification by the renowned Global Gambling Guidance Group (G4) is proof of NOVOMATIC’s ingrained sense of responsibility and its deep commitment, which goes far beyond what is required by law.

Taking responsibility is in NOVOMATIC’s corporate DNA. Responsible gaming together with the associated player protection and prevention measures are therefore a top priority for the Group. This is a fact demonstrated by the Group’s recertification in accordance with the recognized G4 standard issued by the Global Gambling Guidance Group. The award, created by experts in the field of responsible gaming, is internationally recognized as the most renowned and demanding standard for player protection. As a pioneer and driving force in the area of player protection, NOVOMATIC has been committed to the G4 standard since 2019 and is one of the few gaming companies around the world to meet the demanding criteria of the independent audit. With certified locations in several core European markets – including Austria, Germany, UK, Spain, Italy and the Netherlands – NOVOMATIC is demonstrating its consistent global focus on responsible and sustainable gaming technologies.

Responsibility at the Highest Level

The fact that the G4 standard is subject to ongoing development means that it is necessary to seek recertification every three years. As one of the world’s leading gaming technology companies, NOVOMATIC rises to this challenge time and again with its full commitment and innovative solutions.

“This certification is proof of our pursuit of excellent and responsible entertainment. As a globally active technology supplier and operator of international casinos, the recertification is clear evidence of our ongoing commitment to ensuring a safe and sustainable gaming experience,” the Executive Board of the NOVOMATIC AG Group said.

Ynze Remmers, G4 Lead Auditor, said: “NOVOMATIC AG, as a supplier to the industry, sets the bar for responsible gambling with cutting-edge biometric technology, robust player protection tools, and a commitment to global standards – driving player safety and innovation across the gaming industry.”

The G4 certification comprises over 100 criteria – from comprehensive internal guidelines to intensive employee training, transparent customer risk education and responsible marketing. NOVOMATIC is a pioneer in responsible entertainment, consistently integrating responsible gaming into its business strategy at the highest level. Having renewed its G4 certification, NOVOMATIC remains a driving force behind global player protection.

The post NOVOMATIC Secures Global Gambling Guidance Group (G4) Recertification appeared first on European Gaming Industry News.

Compliance Updates

Endorphina secures UAE Gaming-Related Vendor License (Tier II) from GCGRA

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Endorphina Limited has been granted a Gaming-Related Vendor License (Tier II) by the UAE’s General Commercial Gaming Regulatory Authority (GCGRA), positioning the supplier to operate in the country’s newly regulated commercial gaming market.

The company said it is among the early licensed entities in the UAE. It added that the license is granted subject to ongoing compliance with GCGRA regulations, conditions, and directives.

Džangar Jesenov, Head of Compliance at Endorphina, said:

“Over the past years, Endorphina has grown into a truly reputable, internationally recognized supplier, following a principle of gradual and sustainable development. Today, in terms of the number of jurisdictions where we are authorized to operate, we are proud to be ranked among the Тop providers worldwide. Receiving this license in the early stages of the UAE’s regulated gaming market is both an honor and a responsibility. We are excited to contribute to shaping a sustainable and innovative industry under the guidance of the GCGRA.”

Endorphina said the UAE approval supports its broader strategy of expanding across regulated markets.

The post Endorphina secures UAE Gaming-Related Vendor License (Tier II) from GCGRA appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

Ukrainian Gambling Regulator Rolls Out Digital Complaints Platform

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The Ukrainian gambling regulator, PlayCity, has rolled out a new digital complaints platform that’s intended to streamline how the public can report illegal gambling advertisements. The complaints form is now live in the “For Citizens” section of PlayCity’s website, giving Ukrainian citizens a direct channel to help monitor and curb illegal gambling advertising.

The system enables citizens to flag suspected violations across multiple formats, including social media, websites, television, radio, outdoor billboards and other public spaces. Users submitting a complaint must identify the platform type, provide a direct link to the advertisement and attach supporting evidence such as screenshots or video clips.

The system is designed to automatically archive submissions and capture ephemeral content like social media “stories” so regulators can review material even after it disappears. PlayCity staff will screen each complaint to assess whether the content breaches Ukraine’s advertising rules.

If violations are confirmed, the regulator can request removal of content from platforms such as Meta, Google, TikTok, YouTube, Viber and Twitch. PlayCity said it could also seek to block social media accounts that repeatedly share unlawful gambling promotions, fine responsible parties or escalate cases to law enforcement when identities cannot be verified.

The statutory fine for illegal gambling advertising stands at cca. €100,900.

The new enforcement framework stems from Law No.9526d, the same legislation that abolished the previous gambling regulator KRAIL.

The post Ukrainian Gambling Regulator Rolls Out Digital Complaints Platform appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Armenian Parliamentary Committee on Economic Affairs

Armenia to Implement Strictest Gambling Regulations to Combat a Massive Surge in Addiction

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At its meeting on last Wednesday, the Armenian Parliamentary Committee on Economic Affairs postponed the first reading of amendments to the Law “On Regulation of Gambling Activities” and several related laws until the next meeting for further revision.

Hayk Sargsyan, the author of the legislative initiative and a member of parliament from the ruling Civil Contract faction, stated that the volume of online casino bets in Armenia has increased more than 35-fold over the past eight years.

“While in 2017, the volume of online casino bets was 0.2 trillion drams, in 2025, it will increase more than 35-fold, reaching 7.4 trillion drams. Online casinos have become a scourge and a plague for our people,” Sargsyan said.

According to him, hundreds of thousands of citizens are wasting their money on gambling addiction. Regardless of their location, they have 24/7 access to online casinos and are unable to break their addiction.

“In an attempt to recoup their money, citizens are accumulating debts and loans, thereby further worsening an already critical situation. Under the current circumstances, the National Assembly is obliged to take preventive measures aimed at maximally restricting participation in online casinos for individuals who no longer want to gamble but are unable to overcome their addiction, as well as those in dire social situations or those using government support programs,” Sargsyan said.

The bill proposes establishing a mandatory requirement: all online casinos must place a publicly accessible self-blocking button on their websites and apps.

“After clicking this button, playing at online casinos will be prohibited for a period of five years, with no possibility of early reinstatement. After this period, the ban is automatically extended for another five years unless the citizen submits an application to lift the restriction five days before its expiration. Information about the self-ban will be communicated to the gaming operator. Activity in other online casinos and gaming platforms will also be suspended,” Sargsyan said.

He also stated the need to prohibit participation in online gaming for recipients of social benefits, individuals whose primary source of income is a pension, individuals in bankruptcy proceedings and participants in subsidy programmes implemented with funding or co-financing from the state budget. Furthermore, it is proposed to set a limit on participation in online gaming at 20% of annually declared income.

Government representatives approved amendments that are planned to come into effect on January 1, 2027, following the introduction of the gaming operator institution, which will likely be selected mid-year and implemented as soon as possible.

The post Armenia to Implement Strictest Gambling Regulations to Combat a Massive Surge in Addiction appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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