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Compliance Updates

MGA Publishes Skills Gap Report, Unveiling Insights into Workforce Trends and Industry Challenges

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The Malta Gaming Authority (MGA) has released its latest report analysing the skills gap in the online gaming industry, based on surveys conducted between 2020 and 2024. The findings, reflecting data from 2019 to 2023, provide valuable insights into workforce trends, challenges, and opportunities across MGA-licensed activities in Malta.

Key Findings from the Report

Positive Labour Market Dynamics

75.8% of surveyed respondents rated Malta positively in areas such as labour market trends, skills availability, and training opportunities when compared to other jurisdictions.

Vacancy Trends in 2023

At the end of 2023, 74.9% of job vacancies had been open for less than three months.

There were 92.5 vacancies per 1000 employees in MGA-licensed activities, with a total of 885 open positions reported by online gaming companies in Malta.

Vacancy Breakdown by Level

79.2% of open positions were at the operational level.

18.8% were at middle management, while top management roles accounted for 2.0% of total vacancies.

Roles in Demand

Marketing roles (including customer care) represented 21.1% of vacancies, while technology-related positions made up 16.8%.

Top Barriers to Recruitment

The most common reasons for unfilled vacancies over the reporting period were:

Lack of work experience.

Competition from other firms.

Insufficient qualifications.

Recruitment Trends in 2023

84.9% of surveyed firms hired personnel from other companies within the industry.

Only 25.8% recruited directly from university graduates, underscoring the need for better alignment between educational programmes and industry needs.

Addressing Skills Gaps

71.7% of firms implemented in-house training or mentoring programmes to address skill shortages.

55.4% intensified employee retention efforts as a strategy to close skills gaps.

MGA CEO, Charles Mizzi, commented on the report’s findings:

“As Malta’s gaming industry evolves, it is essential to adapt and strengthen the foundations that support its success.”

“The Skills Gap Report reveals important insights into the challenges and opportunities ahead, particularly the need for targeted skills development and stronger partnerships between educational institutions and industry. By addressing these priorities, we can ensure sustainable growth and maintain Malta’s leadership in the global gaming ecosystem.”

The post MGA Publishes Skills Gap Report, Unveiling Insights into Workforce Trends and Industry Challenges appeared first on European Gaming Industry News.

Central Europe

Poland to Classify Gambling Streaming as Serious Crime

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The Polish Parliament is considering a landmark draft law to curb harmful digital content, specifically targeting the phenomenon known as “patostreaming.”

Patostreaming is recognised as a new term to categorise criminal offences related to the broadcasting of online violence, abuse and sexually degrading content.

The proposed legislation would criminalize the broadcasting of violence, abuse, and sexually degrading material. Additionally, the bill seeks to outlaw the promotion of online gambling by social media influencers. By amending the Penal Code, supporters aim to bridge the legal gap between digital behaviour and offline criminal acts, ensuring online offenders face the same accountability as those in the physical world.

The bill carries the backing of ministers of Poland’s new Civic Coalition (KO) government, formed in late 2025 by the union of the Citizens Platform (PO), Modern (Nowoczesna) and the Polish Initiative (iPL).

Supporters call for clearer enforcement powers to treat the online broadcasting of serious criminal acts as a punishable offence, aligning digital conduct with crimes already sanctioned offline.

If adopted, the legislation would introduce prison sentences ranging from three months to five years for individuals who publicly share real or staged content depicting serious criminal acts via online platforms.

The same penalty range would also apply to influencers found to be illegally promoting online gambling activity that remains heavily restricted under Poland’s state-controlled gambling regime.

KO ministers have framed the initiative as part of a broader effort to strengthen online protections for Polish youth, citing rising exposure to violent digital content and illegal gambling promotions across social media platforms.

The post Poland to Classify Gambling Streaming as Serious Crime appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

St8 Secures Sweden B2B Licence, Adding Another Regulated Market

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Casino games aggregator St8 is poised to expand into another significant regulated market following the receipt of a B2B supplier license from Sweden’s Gambling Authority, Spelinspektionen.

This indicates that St8 can now offer its aggregator technology to operators licensed in Sweden for the first time.

These operators obtain access to an advanced platform renowned for achieving seamless integrations within days through a single API.

Vladimir Negine, founder and CEO at St8, said: “Being awarded a B2B licence by Spelinspektionen underlines the strength of St8’s technology and compliance-first approach. Sweden is one of Europe’s most respected regulated iGaming markets, and we are excited to now be able to support licensed operators there with our next-generation aggregation platform.

“Our focus remains firmly on expanding in regulated jurisdictions, and adding Sweden further strengthens St8’s position as a trusted supplier to operators in leading global markets.”

Spelinspektionen is recognized for upholding some of the strictest player protection standards in iGaming,

St8 has quickly grown into several prominent regulated markets in recent months. In October, it received a supplier license in Ontario, and in July it obtained a B2B license in the United Kingdom.

The post St8 Secures Sweden B2B Licence, Adding Another Regulated Market appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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ACMA

ACMA: Six Wagering Providers Breach Gambling Self-Exclusion Rules

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The Australian Communications and Media Authority (ACMA) has concluded six more investigations into licensed wagering providers for breaches of self-exclusion rules.

The ACMA investigations found Tabcorp, LightningBet, Betfocus, TempleBet, Picklebet and BetChamps all failed to comply with rules that protect people who registered with BetStop – the National Self-Exclusion Register.

The facts of each investigation are different but the breaches across the investigations included allowing registered individuals to open wagering accounts and to access wagering services, or marketing to registered individuals.

ACMA member Carolyn Lidgerwood said these breaches undermine the protections from gambling harm that self-exclusion offers.

“The national self-exclusion register is designed to help people who are trying to avoid gambling services and stop gambling, but self-exclusion only works if wagering providers follow the rules,” Ms Lidgerwood said.

“These rules have been in place for more than two years and wagering providers should be taking their responsibilities seriously.

“When people decide to self-exclude from online and telephone gambling, they trust the system to protect them from gambling harm. These investigations have found that these companies broke that trust and let people down.

“All licensed wagering providers need to be aware that the ACMA is investigating compliance and enforcing the rules. Gambling companies must have effective systems in place to ensure self-excluded people cannot gamble with them.”

The investigations identified that the providers did not ensure that their underlying systems and processes were operating as intended and failed to adequately identify and protect people who had self-excluded.

In response to these findings, the ACMA has used a range of different enforcement tools available under the Interactive Gambling Act 2001, having regard to the different facts arising under each investigation.

The ACMA has issued remedial directions to each of Betfocus, LightningBet and TempleBet. Under these remedial directions each of the providers will be required by law to commission an independent audit of their systems and implement any resulting recommendations.

This type of enforcement action is corrective and directed at future compliance with the rules. Failure to comply with a remedial direction is an offence and can result in civil penalties.

Tabcorp Holdings paid a penalty of $112,680 and agreed to enter into a court-enforceable undertaking requiring the company to commission a third-party review of its customer verification processes and train staff on their obligations around the Register. If not complied with, such an undertaking can be enforced in the Federal Court, with the Court being able to make such orders as it considers appropriate.

BetChamps was given a formal warning and the ACMA is currently finalising enforcement action for Picklebet.

All contraventions were found to have occurred in 2024. If these companies fail to comply with self-exclusion rules in the future, the ACMA may take stronger enforcement action, potentially including commencement of Federal Court proceedings to seek civil penalties.

The post ACMA: Six Wagering Providers Breach Gambling Self-Exclusion Rules appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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