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MGA Publishes Skills Gap Report, Unveiling Insights into Workforce Trends and Industry Challenges

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The Malta Gaming Authority (MGA) has released its latest report analysing the skills gap in the online gaming industry, based on surveys conducted between 2020 and 2024. The findings, reflecting data from 2019 to 2023, provide valuable insights into workforce trends, challenges, and opportunities across MGA-licensed activities in Malta.

Key Findings from the Report

Positive Labour Market Dynamics

75.8% of surveyed respondents rated Malta positively in areas such as labour market trends, skills availability, and training opportunities when compared to other jurisdictions.

Vacancy Trends in 2023

At the end of 2023, 74.9% of job vacancies had been open for less than three months.

There were 92.5 vacancies per 1000 employees in MGA-licensed activities, with a total of 885 open positions reported by online gaming companies in Malta.

Vacancy Breakdown by Level

79.2% of open positions were at the operational level.

18.8% were at middle management, while top management roles accounted for 2.0% of total vacancies.

Roles in Demand

Marketing roles (including customer care) represented 21.1% of vacancies, while technology-related positions made up 16.8%.

Top Barriers to Recruitment

The most common reasons for unfilled vacancies over the reporting period were:

Lack of work experience.

Competition from other firms.

Insufficient qualifications.

Recruitment Trends in 2023

84.9% of surveyed firms hired personnel from other companies within the industry.

Only 25.8% recruited directly from university graduates, underscoring the need for better alignment between educational programmes and industry needs.

Addressing Skills Gaps

71.7% of firms implemented in-house training or mentoring programmes to address skill shortages.

55.4% intensified employee retention efforts as a strategy to close skills gaps.

MGA CEO, Charles Mizzi, commented on the report’s findings:

“As Malta’s gaming industry evolves, it is essential to adapt and strengthen the foundations that support its success.”

“The Skills Gap Report reveals important insights into the challenges and opportunities ahead, particularly the need for targeted skills development and stronger partnerships between educational institutions and industry. By addressing these priorities, we can ensure sustainable growth and maintain Malta’s leadership in the global gaming ecosystem.”

The post MGA Publishes Skills Gap Report, Unveiling Insights into Workforce Trends and Industry Challenges appeared first on European Gaming Industry News.

Compliance Updates

Finland Govt Looks at Whether Scratchcards can be Gifted Again

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Finland’s Interior Ministry is examining whether scratchcards might once again be allowed as gifts.

The investigation will consider whether winnings from a scratchcard could be claimed by someone other than the person who purchased the card.

At the start of 2024, scratchcards were brought under mandatory identification rules. Since then, recipients of gifted cards have been unable to redeem any prizes they potentially offer.

Parliament approved a new Lotteries Act in December. At the same time, legislators included a statement urging the government to explore ways to permit scratchcards to be given as gifts.

Christmastime is traditionally the biggest season for lottery scratch card sales in Finland.

The post Finland Govt Looks at Whether Scratchcards can be Gifted Again appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

VNLOK Report: Over 95% of Gambling Ads on Meta Platforms are from Illegal Providers

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Illegal gambling providers continue to reach Dutch consumers on a large scale via Meta platforms. An analysis by VNLOK’s Ads Library for October, November and December 2025 shows that in each month, more than 95% of the gambling promotions found—both Facebook pages and advertisements—come from illegal providers. At the same time, only a small portion is removed by Meta, which calls for faster and more robust measures.

Illegal gambling advertisements are widely visible

Recent analyses show that illegal gambling advertising via meta-platforms remains widely visible to Dutch consumers. Of the Facebook pages and gambling ads promoting gambling, over 95% originated from illegal gambling providers in all three months.

Fast rotation with a wide reach

It’s striking that ads from illegal providers are rolled out and replaced at breakneck speed: on average, they were visible for one and a half days in October (79% for less than a day), two days in November (69% for less than a day), and two days in December, with 87% of illegal ads being visible for less than a day. Illegal gambling ads also have a wide reach, peaking at 50 million impressions in November.

Enforcement is lagging behind

The regulated Dutch gambling market is designed to protect consumers through strict duty of care, affordability guarantees and advertising regulations. Illegal providers fall outside this system, yet still manage to reach Dutch target groups on a large scale through social advertising. The share of illegal ads removed by Meta remains limited: 3% in October, 5.2% in November and 4.7% in December.

“These figures are alarming. The enormous flood of illegal gambling advertisements on Meta platforms undermines player protection and also erodes trust in the legal market. This problem is unfortunately growing. The promotion of illegal gambling websites on social media is expanding from social advertising to social content. Meta and other platforms are being flooded with viral videos featuring the brands of illegal gambling websites. This content is attracting targeted minors and young adults to illegal gambling offerings, where the risk of gambling harm is very high,” Björn Fuchs, Chairman of VNLOK.

Call from VNLOK

The findings show that the current approach by platforms and regulators is insufficiently aligned with the scale and speed of illegal gambling advertising on social media. To better protect consumers and safeguard the regulated system, additional and targeted actions are necessary:

Meta must strengthen proactive detection, advertiser verification, and rapid takedown processes for illegal gambling promotions targeting the Netherlands.

The Netherlands Gambling Authority must take even more enforcement action, within existing legal frameworks, against marketing companies and platforms that facilitate advertisements and/or content that direct Dutch consumers to illegal gambling websites.

The visibility and attractiveness of legal online gambling are crucial to prevent even more Dutch players from turning to illegal providers. Policymakers and regulators must ensure that additional rules and restrictions for legal providers do not compromise the visibility and attractiveness of legal online gambling. This will lead to a decrease in the net protection of Dutch consumers. A sufficiently visible and attractive legal offering is crucial to prevent even more Dutch players from turning to illegal providers.

The post VNLOK Report: Over 95% of Gambling Ads on Meta Platforms are from Illegal Providers appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

eGaming Integrity launches Voluntary Code Advisory Service for prize draw operators

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eGaming Integrity – a leading compliance and internal audit advisory firm – has launched a Voluntary Code Advisory Service to support online prize draw and competition operators as regulatory scrutiny of the sector increases and a new compliance deadline approaches.

The service was launched following the introduction of the Department for Culture, Media and Sport’s Voluntary Code of Good Practice for online prize draws and competitions in November 2025. The Code sets a deadline of 20 May 2026. By that point, operators are expected to be more transparent, strengthen consumer protections and show active oversight of their operations. Failure to demonstrate effective voluntary compliance may increase the likelihood of statutory licensing and subsequent tighter regulation.

Prize draws are not regulated as gambling under the Gambling Act 2005. Despite this, the sector has grown rapidly and attracted attention in Westminster. The UK online prize draw market is now estimated to be worth around £1.3bn, with more than 7 million players. That scale has brought closer attention from policymakers.

The Voluntary Code shifts the focus from policy language to demonstrable practice. Operators now have to show what they actually do, and prove it.

eGaming Integrity’s new service is designed to help operators understand the requirements of the Code, assess current practices and prepare clear, practical evidence of compliance. Support covers areas including free entry routes, transparency of terms and odds, responsible marketing practices, internal monitoring processes and public disclosure of consumer protection measures.

Emma Shilling, Director at eGaming Integrity, said: “The Voluntary Code changes the conversation for prize draw operators. It is no longer enough to point to a policy and say the right words are there. Operators are being asked to show what happens in practice. Our job is to help businesses work that through properly, spot issues early and evidence what they are doing.”

eGaming Integrity’s audit and risk specialists lead the work. The focus is on practical rather than theoretical matters. Findings are clearly set out, with recommendations that operators can act on as regulatory expectations tighten.

Robert Penfold, Head of Internal Audit at eGaming Integrity, said:

“The writing is on the wall. This is voluntary for now, but that could change quickly. Operators who build real oversight systems today won’t be scrambling if this becomes statutory tomorrow.”

The Voluntary Code Advisory Service is available immediately to UK prize draw and competition operators.

The post eGaming Integrity launches Voluntary Code Advisory Service for prize draw operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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