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MGA Publishes Skills Gap Report, Unveiling Insights into Workforce Trends and Industry Challenges

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The Malta Gaming Authority (MGA) has released its latest report analysing the skills gap in the online gaming industry, based on surveys conducted between 2020 and 2024. The findings, reflecting data from 2019 to 2023, provide valuable insights into workforce trends, challenges, and opportunities across MGA-licensed activities in Malta.

Key Findings from the Report

Positive Labour Market Dynamics

75.8% of surveyed respondents rated Malta positively in areas such as labour market trends, skills availability, and training opportunities when compared to other jurisdictions.

Vacancy Trends in 2023

At the end of 2023, 74.9% of job vacancies had been open for less than three months.

There were 92.5 vacancies per 1000 employees in MGA-licensed activities, with a total of 885 open positions reported by online gaming companies in Malta.

Vacancy Breakdown by Level

79.2% of open positions were at the operational level.

18.8% were at middle management, while top management roles accounted for 2.0% of total vacancies.

Roles in Demand

Marketing roles (including customer care) represented 21.1% of vacancies, while technology-related positions made up 16.8%.

Top Barriers to Recruitment

The most common reasons for unfilled vacancies over the reporting period were:

Lack of work experience.

Competition from other firms.

Insufficient qualifications.

Recruitment Trends in 2023

84.9% of surveyed firms hired personnel from other companies within the industry.

Only 25.8% recruited directly from university graduates, underscoring the need for better alignment between educational programmes and industry needs.

Addressing Skills Gaps

71.7% of firms implemented in-house training or mentoring programmes to address skill shortages.

55.4% intensified employee retention efforts as a strategy to close skills gaps.

MGA CEO, Charles Mizzi, commented on the report’s findings:

“As Malta’s gaming industry evolves, it is essential to adapt and strengthen the foundations that support its success.”

“The Skills Gap Report reveals important insights into the challenges and opportunities ahead, particularly the need for targeted skills development and stronger partnerships between educational institutions and industry. By addressing these priorities, we can ensure sustainable growth and maintain Malta’s leadership in the global gaming ecosystem.”

The post MGA Publishes Skills Gap Report, Unveiling Insights into Workforce Trends and Industry Challenges appeared first on European Gaming Industry News.

Compliance Updates

REEVO Secures Greek Licence for Games and Aggregation Platform

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REEVO has announced that it has officially secured regulatory approval in Greece, marking a major milestone in the company’s continued expansion across Europe’s regulated iGaming markets.

The licence, issued by the Hellenic Gaming Commission (EEEP), grants REEVO a Manufacturer Suitability Licence (Category A1), enabling the company to supply its REEVO in-house games and aggregation platform to licensed operators within the Greek market.

The approval also includes the company’s registration in the EEEP Registry of Manufacturers, reinforcing REEVO’s position as a trusted and compliant technology provider within one of Europe’s most established regulated jurisdictions.f

“This licence represents an important step forward for REEVO. Greece is a key regulated market in Europe, and being approved for both our proprietary games and aggregation platform allows us to deliver the complete REEVO experience to operators and players across the country,” said Karl Grech, Head of Business Development at REEVO.

The Greek licence further strengthens REEVO’s growing footprint across regulated jurisdictions, as the company continues to deliver premium gaming content, advanced aggregation technology and fully compliant solutions to operators worldwide.

The post REEVO Secures Greek Licence for Games and Aggregation Platform appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

GeoComply Launches Unified Identity Platform for Brazil

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GeoComply has launched a unified identity platform for Brazil, bringing KYC verification, anti-fraud intelligence, and geolocation compliance together in a single value package designed specifically for the country’s regulated iGaming market.

“Brazil is one of the most complex and fast-moving regulated markets in the world, and operators there are dealing with challenges that off-the-shelf solutions simply aren’t built for. We’ve taken the same approach that has delivered industry-leading pass rates across more than 30 jurisdictions—custom-built, locally tuned, obsessively optimized—and applied it to Brazil. The result is a single platform that solves KYC, fraud, and compliance together, so operators can focus on growth instead of managing vendor sprawl,” said Kip Levin, CEO of GeoComply.

The platform is designed to make trust-versus-risk decisions clear from the first interaction—helping operators welcome legitimate players quickly while acting decisively against fraud.

Best-in-Class Pass Rates, Made Easy

At the core of the Brazil launch is a managed, local KYC waterfall delivered through one endpoint. Instead of stitching together fragmented vendor integrations and inconsistent onboarding flows, operators gain access to leading Brazilian data sources through a continuously optimized identity infrastructure.

Players experience a streamlined registration journey with docless flows that leverage CPF validation, while operators achieve stronger pass rates without increasing operational complexity or manual review queues.

This same identity framework has delivered pass rates above 95% across U.S. states and above 90% in the UK, demonstrating a repeatable model for improving conversion in regulated markets.

“As we grow internationally, we know we can trust GeoComply to deliver excellent results and show up as a strategic partner that is focused on our success. Their team’s expertise and dedication to getting it right have helped us achieve high pass rates and an excellent player experience in Brazil and Argentina, all while giving the entire team at Betano peace of mind that we are meeting evolving regulatory standards,” said George Moschetas, Director of Product at Kaizen Gaming, the parent company of Betano.

Fraud Intelligence That Extends Beyond Registration

What differentiates GeoComply from standalone KYC vendors is what happens after verification. The platform applies real-time device, location, and behavioral intelligence throughout the player lifecycle—helping operators detect deepfakes, local mule rings, and account takeover attempts without disrupting legitimate users.

Machine learning models trained specifically for Brazil analyze device manipulation, high-risk location activity, and cross-account linkages in real time—while supporting AML compliance requirements through continuous monitoring.

One Platform. One Partner.

Rather than layering separate KYC vendors, fraud tools, and geolocation providers, operators gain a unified identity infrastructure and a single operational partner.

GeoComply manages vendor relationships, waterfall optimization, regulatory alignment, and continuous model tuning—supported by a dedicated Fraud and Risk team that works alongside operators as threats evolve. The platform delivers up to 99.7% geolocation pass rates and 99.999% uptime reliability in regulated environments.

The post GeoComply Launches Unified Identity Platform for Brazil appeared first on Americas iGaming & Sports Betting News.

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BHA Appoints Brant Dunshea as its Chief Executive Officer

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The British Horseracing Authority (BHA) has confirmed the permanent appointment of Brant Dunshea as its Chief Executive Officer.

Brant has been leading the BHA in an acting capacity since December 2024 following the departure of Julie Harrington.

He has held several senior positions at British racing’s governing and regulatory body since joining the organisation in March 2015, most recently as Chief Regulatory Officer prior to being appointed acting CEO.

The BHA board has also approved the appointment of David Jones as Interim Chair. This follows the resignation of Lord Charles Allen on Tuesday 3 March.

David assumes the role for a second time, having previously filled the position between Joe Saumarez Smith stepping down in January 2025 and Lord Allen formally joining the BHA in September of the same year.

He was appointed to the BHA Board in January 2021 as Senior Independent Director, with extensive experience of British racing and the regulation of the sport, including as a BHA steward for more than a decade.

Steps will now be taken to recruit a permanent BHA Chair.

David Jones, Interim Chair of the BHA, said: “While it is clearly regrettable that agreement could not be reached around governance reform, the sport’s leaders have recognised the need for change. I do believe this is possible, and we must all work to achieve it, in the interests of the sport and the livelihoods that depend on our industry.

“The process to recruit a permanent chair will commence shortly. My hope is that this can be achieved as quickly as possible.

“The BHA will continue to lead British racing with energy and integrity, and I am delighted that the Board has agreed to appoint Brant as the CEO.

“He has proven he is a dynamic and hugely respected leader, and I look forward to working closely with Brant, the Executive and the hard-working, dedicated team at the BHA during a significant year for the sport.”

Brant Dunshea, Chief Executive Officer of the BHA, said: “I am delighted to be appointed Chief Executive Officer of the BHA.

“It is no secret that the sport has experienced a challenging period as it faces up to the process of change at a governance level, but I want to be clear that this has not stopped the BHA and the industry making important progress to safeguard the long-term health of British racing.

“The past year has seen growth in racecourse attendances, the success of the Axe The Racing Tax campaign, major initiatives to ensure more horses are raced and retained on our shores and continued improvements in horse and human welfare.

“I know that the incredible team at the BHA shares my deep passion for our sport and is committed to securing a brighter and more sustainable future for our people and horses.

“It is a huge privilege to be given this opportunity to lead such a knowledgeable and dedicated team at a time of great opportunity for British racing.”

The post BHA Appoints Brant Dunshea as its Chief Executive Officer appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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