Australia
Australia’s Minister for Communications Appoints Mr Richard Eccles to Lead the First Statutory Review of BetStop

The Minister for Communications has appointed Mr Richard Eccles to lead the first statutory review of BetStop – the National Self-Exclusion Register.
Implemented by the Australian Communications and Media Authority, BetStop covers all Australian licensed interactive wagering service providers, prohibiting them from opening a new account or accepting bets from self‑excluded individuals, or sending them marketing material. Wagering providers are also required to close existing betting accounts for registered individuals.
Wagering has been identified to cause financial harm and impacts to relationships, physical health, mental health and work performance.
Registering for BetStop, and ceasing wagering, can assist in reducing the extent of these harms to individuals and their community. Since its commencement in August 2023, more than 30,000 Australians have registered. Notably, 79% of registrants are aged 40 and under and 39% have registered for a lifetime ban. Some 23,000 people have active exclusions.
Based on BetStop registrations to date, and evidence from similar programmes, lifetime registrations for BetStop could have achieved a total cost saving of between $80-$135 million in the first year.
The review will add to the evidence base on the impacts of BetStop in Australia and voluntary exclusion programmes to help inform future policy.
The Interactive Gambling Act 2001 requires a review of BetStop after 12 months of operation to ensure it is working effectively as a measure to protect vulnerable Australians from gambling harm.
An experienced senior public sector leader, Mr Eccles brings a strong mix of governance, executive management and advisory expertise to the role, along with relevant experience in the areas of public health, online safety and technology.
The review will consider the effectiveness of BetStop’s underpinning regulatory framework and whether regulatory arrangements under the the Interactive Gambling (National Self-Exclusion Register) Register Rules 2022 and the National Self-exclusion Register (Cost Recovery Levy) Act 2019 are fit for purpose.
A consultation process will open later in 2024 which will enable feedback to be provided that can be considered to inform any future changes. Mr Eccles will deliver his final review report and findings to the Minister for Communications within 18 months, and this report will be tabled in Parliament.
Quotes attributable to Minister for Communications, the Hon Michelle Rowland MP:
“There has been a massive take-up of BetStop in its first 12 months, making a meaningful difference and changing the lives of thousands of Australians and their families.
“We want to make sure BetStop is working as effectively as possible to protect vulnerable Australians from gambling harms – which is why my department is undertaking this review.
“I encourage people who’ve registered or interacted with BetStop to participate in our upcoming public consultation so we can take on your feedback to inform any future changes.”
Quotes attributable to Minister for Social Services, the Hon Amanda Rishworth MP:
“Preventing and reducing online gambling harms is a priority for this government, and we’ve taken a number of strong actions to this end.
“This review is an opportunity to ensure that BetStop – a key measure – is operating effectively.
“Protecting vulnerable Australians from online gambling harms is not a set and forget proposition – and we’ll continue to work closely with stakeholders across government, industry and community to address this pervasive issue.”
The post Australia’s Minister for Communications Appoints Mr Richard Eccles to Lead the First Statutory Review of BetStop appeared first on European Gaming Industry News.
Australia
VGCCC Fines Werribee RSL for Self-exclusion Failures

The Victorian Gambling and Casino Control Commission (VGCCC) has fined the Werribee RSL $30,000 for failing to prevent 2 self-excluded customers from gambling.
VGCCC CEO Suzy Neilan said: “This is the first time the VGCCC has taken disciplinary action against a club or hotel for self-exclusion breaches.
“Self-exclusion programs empower people to manage their gambling by registering to be temporarily or permanently blocked from entering gambling areas of clubs, pubs and casinos.
“By failing to respect a person’s decision to self-exclude, a venue may put customers who have decided to take a break from gambling, or quit altogether, at risk of experiencing gambling harm.”
In January 2024, the VGCCC received an anonymous tip-off that a self-excluded person entered the Werribee RSL gaming room and used the poker machines. The venue self-reported a second breach in May 2024, after realising a different customer had gambled at the venue on at least 4 occasions between February and May 2024.
Ms Neilan said: “Taking disciplinary action is the last resort. We would prefer venues take their harm minimisation responsibilities seriously by complying with their legal obligations, including through the effective implementation of tools like self-exclusion.
“Venues and their staff are the last line of defence for self-excluded customers, who should be able to trust that their decision to self-exclude will be respected. They must have the appropriate controls in place to prevent self-excluded people from entering gaming rooms.”
The VGCCC acknowledged that Werribee RSL cooperated with the investigations and has since taken steps to strengthen its procedures. These include improved and regular staff training, daily audits of the self-exclusion register and greater use of technology to identify self-excluded customers who attempt to enter the gaming room.
This remedial action was taken into consideration in determining the amount of the fine.
The post VGCCC Fines Werribee RSL for Self-exclusion Failures appeared first on European Gaming Industry News.
Australia
ACMA: ReadyBet Breaches Gambling Self-exclusion Rules

The Australian Communications and Media Authority (ACMA) has issued ReadyBet with a remedial direction after the company marketed to customers who had registered with BetStop – the National Self-Exclusion Register (NSER).
An ACMA investigation found ReadyBet sent 273 texts and push notifications from its mobile app to self-excluded individuals.
Separately, the company also failed to promote the NSER in 2342 push notifications despite it being mandatory to promote BetStop in any marketing electronic messages.
The ACMA issued the remedial direction so that ReadyBet takes action to prevent it breaching the rules in the future.
Under the remedial direction, ReadyBet must commission an independent review of its marketing systems, including its use of third-party suppliers.
ReadyBet must also engage a provider to deliver training to its staff to avoid messages being sent to self-excluded individuals.
The ACMA may seek civil penalties if ReadyBet does not comply with the remedial direction.
The post ACMA: ReadyBet Breaches Gambling Self-exclusion Rules appeared first on European Gaming Industry News.
Australia
Unibet Expands Partnership with Sydney Roosters to Support NRLW Team

Unibet Australia has expanded its partnership with the Sydney Roosters, now including sponsorship of the club’s NRLW team.
This milestone marks a significant step in Unibet’s commitment to gender parity in sport and the continued evolution of rugby league.
Building on a successful and long-standing relationship with the Roosters’ men’s team, this new chapter reflects Unibet’s dedication to supporting the growth of women’s sport and aligning with the values of equality, opportunity and community.
“We’re thrilled to extend our partnership with the Sydney Roosters to include the NRLW side. This isn’t just about sponsorship—it’s about recognising the incredible talent, passion, and professionalism of the women’s game and ensuring it receives the same backing and visibility as the men’s,” said General Manager Nathan Reeves
The NRLW has seen exponential growth in recent years, with increasing fan engagement, media coverage and grassroots participation. Unibet’s expanded support aims to help accelerate this momentum and provide the Roosters’ female athletes with the same elite-level resources and recognition.
Chief Operating Officer of the Sydney Roosters, Jarrod Johnstone, said: “Unibet has been a valued partner of our club for years, and their decision to support our NRLW team speaks volumes about their belief in the future of women’s rugby league. This partnership is a powerful statement about parity and progress.”
The Partnership was celebrated at the first game of the season where the Roosters defeated the Warriors 30-6. Unibet staff, friends and family attended the match welcoming the team on the field with a guard of honour.
Nicholas Porta, Unibet’s Head of Marketing, said: “Our staff work so hard in delivering our products it was a great way to give back and introduce new fans to the elite women’s game.”
Marketing Manager Belinda McNulty and the Roosters team have worked in the off season to ensure the partnership extends beyond the logo on playing kit with a launch race day, custom products for the players lounge and bespoke assets across LED and digital to engage fans and celebrate the achievements of the defending premiers.
The post Unibet Expands Partnership with Sydney Roosters to Support NRLW Team appeared first on European Gaming Industry News.
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