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The Importance of Data Quality Review Checks in the Gaming Industry

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By Lorenzo Nardini, Head of Technical Compliance and Maths Services

In the dynamic world of online gaming, data plays a pivotal role. Databases containing personal and financial information, often referred to as “Safe” databases, serve as the backbone of any gaming platform.

In this short article, I focus on control databases (CDBs) – that is how Safe databases are referred to in the Dutch landscape – and why it is important to ensure their completeness, accuracy, and consistency through continuous data quality review. In any case, the topics here covered apply to most regulated markets.

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Control databases contain critical information related to player accounts, financial transactions, game rules, and security protocols. Essentially, they ensure the smooth functioning of the entire gaming ecosystem. It is no wonder that the Dutch regulator (KSA) enforces specific technical regulations on them and often perform audits on these systems that can result also in fines in cases errors are detected.

Data quality review checks

Data quality review checks play a pivotal role in maintaining the integrity of control databases, ensuring continuous compliance. Here are some key reasons why they are essential:

  1. Accuracy and Consistency: Control databases handle vast amounts of data, including player profiles, game logs, and financial records. Ensuring accurate and consistent data is crucial for fair gameplay, financial transparency, and regulatory compliance.
  2. Player Experience: Imagine a player losing progress due to a database glitch or loss of connectivity. Such incidents can lead to frustration and loss of trust. Data quality checks ensure that the control database is correctly functional, and the information therein contained can be used to handle such incomplete games, enhancing the overall player experience.
  3. Regulatory Compliance: Gaming companies must adhere to strict regulations regarding data privacy, security, and fairness. Regular reviews ensure compliance with industry standards and legal requirements.

Most importantly, regular reviews can help gaming companies reducing the risk of an unsuccessful audit that could typically lead to a fine and negative PR.

Ideally, data quality reviews should be ongoing. Real-time monitoring is crucial for identifying issues promptly. Additionally, scheduled audits—monthly or quarterly—help catch any long-term discrepancies or trends.

Key areas of data quality reviews

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When performing checks on the quality of CDBs, the following are the main areas to consider:

  1. Data Completeness: Ensure that all necessary fields are populated correctly. Missing or incomplete data can lead to errors downstream.
  2. Data Accuracy: Cross-check data against reliable sources. For example, player balances should match financial records.
  3. Data Consistency: Verify consistency across different databases and systems. Inconsistencies can cause confusion and operational inefficiencies.

Starting from the specific Dutch case and then expanding to other markets, here at ComplianceOne Group we have developed a data quality review service using our experience in dealing with this form of analysis. Leveraging feedback obtained directly from regulators, we created a testing procedure that performs the following:

  1. Tests on triggering reports from staging environment. We access the client’s staging environment with test accounts and perform actions that are aimed at triggering specific reports in the control database. We then check that these have been correctly generated and that they contain all necessary information, checking their accuracy against the back-office.
  2. Data quality tests on production environment. We download a large number of reports directly from production and run a battery of tests that we have designed and that is tailored specifically at checking completeness and consistency of the information contained in the control database.

All findings are promptly reported to the client and, if needed, we can assist with solving any issues found.

Conclusion

When I started being exposed to control databases, I understood that for many this is a very technical area and that maintaining this environment functioning correctly can be quite cumbersome. Nevertheless, a commitment to data quality is a necessary for ensuring continuous compliance of gaming platforms. If you are interested in running regular data quality reviews, or even just a one-time overall check, contact me and I will be happy to assist!

 

The post The Importance of Data Quality Review Checks in the Gaming Industry appeared first on European Gaming Industry News.

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INSPIRED LAUNCHES ITS MAY LINE-UP OF ONLINE & MOBILE SLOTS

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Inspired Entertainment, Inc., a leading B2B provider of gaming content, systems and solutions, is pleased to announce its May slots line-up, available online and on mobile.

 

Kong Wonder Wilds™ – 92% and 94.5% RTP

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Players can descend into the heart of the jungle with Kong Wonder Wilds™, where the game’s Wilds are as mighty as the beasts that roam the reels. With a reel configuration of 6×4 and 25 win-lines, Kong Wonder Wilds is a descendant of Inspired’s high performing slot, Call of the Wild™, but with exciting new features.

In the base game, players should keep an eye out for two unique wild symbols. One triggers line multipliers during the bonus, while the other brings extra Wild Win Spins, making for an exciting gameplay experience. When these two powerful wilds combine, players can expect an intense jungle showdown. Landing six or more Wilds in the base game activate the Wild Win & Spin Bonus. The bonus grants players three lives to snatch up as many sticky wilds as they can, ensuring their experience through the jungle is nothing short of exhilarating. A bonus round allure includes two special sticky wilds, capable of granting multiple winning spins or enhanced payouts, making it highly coveted among players.

Additional features including Bonus Buy and Gamble are available in applicable jurisdictions. Bonus Buy offers direct entry into the bonus, while Gamble offers players the chance to win more cash and/or increase their chances of triggering the bonus.

Kong Wonder Wilds is a medium volatility game, ideal for the casual online casino player looking to unleash their inner wild side and embark on the ultimate jungle quest.

 

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Wild Drop Multiplier™ – 92% and 94.5% RTP

Wild Drop Multiplier™ is a medium volatility slot, where every spin is bursting with excitement and juicy wins. Players will experience an adrenaline rush with this action-packed 5×4 reel, 40 win-line slot that features a special “dropping” Wilds mechanic. When Wild symbols land on reels two, three, or four, they drop and leave a dynamic trail of Wilds in their wake, offering players the chance to experience a fruity avalanche of winnings.

The exhilarating Wild Drop Multiplier Free Spins Bonus is triggered when players land three or more Bonus symbols anywhere in view. During the Bonus round, Wild symbols have multipliers that increase by +1 on the next spin each time one lands. The multiplier also applies to new Wilds created when a Wild drops. When two or three Wilds land on a line, their multiplier values are multiplied together, leading to juicy wins for that “cherry on the cake” feel.

Fortune Bet, Bonus Buy and Gamble are available (in applicable jurisdictions). Fortune Bet boosts a player’s chances of Free Spins bonus entry and Bonus Buy offers direct entry into the Free Spins Bonus, while Gamble offers players the chance to win more cash and/or increase their chances of triggering the Free Spins Bonus.

Take a spin and reel in some juicy wins with Wild Drop Multiplier, and let the fruity fun begin!

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Perfect Prize Pooch™ – 92% and 94.5% RTP

Players can unleash paw-some wins with Perfect Prize Pooch™, a 5×3 reel, 10 win-line medium volatility slot game packed with tail-wagging excitement.

Packs of eight or more pooches land the coveted Best of Breed Prize, complete with x10 multipliers. Winning three or more “Bone-us” symbols kick off Round One of the Perfect Prize Pooch Dog Show Free Spins. During free spins, the Trainers embark on an exciting journey, collecting prized pooches and advancing along the progressive trail to victory.  The next round on the trail offers more free spins and multipliers that’ll make players howl with delight. But the real treat awaits at the final Best of Show round, where the combination of Best of Breed and Best of Show offers huge potential wins, that’ll have players barking with joy.

Fortune Bet, Fortune Spins and Gamble are available (in applicable jurisdictions.) Fortune Bet boosts a player’s chances of Free Spins bonus entry, Fortune Spins improves the game’s bonus hit rate for less play and bigger wins, and the Gamble allows players to risk their base game wins to win more cash and/or increase their chances of triggering the Free Spins bonus.

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Claire Osborne, Vice President of Interactive at Inspired, said: “Inspired offers players the chance to embark on a thrilling journey this May with our latest trio of fun slots. From the depths of the jungle to the vibrant worlds of fruits and a dazzling dog show, each slot has its own unique characteristics, and vibrant features to deliver the best in iGaming entertainment.

“Stay tuned for our upcoming lineup of sensational slots in June, brimming with more diverse themes, engaging gameplay and ingenious mechanics, offering players new, fun ways to win big!”

The post INSPIRED LAUNCHES ITS MAY LINE-UP OF ONLINE & MOBILE SLOTS appeared first on European Gaming Industry News.

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PA Betting Services announces long-term agreement with BoscaSports

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PA Betting Services (PABS), the leading supplier of horseracing data and betting content, has agreed a new deal supplying BoscaSports with racing data and content until 2028.

The new agreement will see PABS market-leading delivery platform provide its extensive range of betting products and data services to BoscaSports, one of the industry’s leading providers of digital solutions for retail environments and racecourses.

BoscaSports will utilise PABS global offering of horseracing and sports content, powering a variety of interactive digital products for racecourses and LBO’s across the UK&I and Europe, enabling customers to access engaging insights, statistics and tips.

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Keiron Muir, Account Director at PA Betting Services, said, “We are delighted to have agreed a new long-term deal with Bosca. Utilising our content, they have developed an array of interactive digital products transforming the retail experience and showcasing racing in a way that will promote the sport and engage new audiences”.

Eugene Mitchell, CEO at BoscaSports, said, “We are committed to providing dynamic digital solutions to the racing industry, and to achieve this we must have the best-in-class data and content. PABS extensive range of data and content ensures we can continue to innovate and provide world-class products to our partners”.

The post PA Betting Services announces long-term agreement with BoscaSports appeared first on European Gaming Industry News.

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EGT Digital to present its cutting-edge iGaming solutions at Belgrade Future Gaming 2024

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On 28 and 29 May operators, players and industry experts in Serbia will have the chance to learn more about the innovative products of EGT Digital during this year’s edition of Belgrade Future Gaming. Together with EGT the Bulgarian iGaming provider will welcome guests on stand E1.

Along with its popular instant games EGT Digital will present its extensive portfolio of casino solutions, currently including the jackpot bestsellers Bell Link, Clover Chance, High Cash and Single Progressive Jackpot and more than 100 slot titles on different themes, which already gained popularity in over 50 markets globally. At visitors’ disposal will be the brand-new football game Burning Goals, part of the Clover Chance jackpot. On the eve of the European Championship, EGT Digital will allow football lovers to dive into the atmosphere of a real match with just a click on their screen. The gaming thrill will reach new heights thanks to the double chance feature, providing players with even more opportunities of winning one of the big prizes.

EGT Digital’s in-house developed “all-in-one” betting platform X-Nave will also be on display to demonstrate its 4 main modules: CRM Engine, Sport product, Casino aggregator and Payment Gateway. Each one of them can be both part of the complete solution or operate separately, as they allow integration with developments of third-party providers.

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Tsvetomira Drumeva, Head of Sales at EGT Digital, shared her positive expectations regarding the participation of the company in the event: “We will take part in Belgrade Future Gaming for another year in a row, because it is very well attended and along with our valued current partners we can reach a lot of potential new customers as well. I am very glad to say that our casino games are already live in Serbia and have been demonstrating an excellent performance so far. I am confident that in the near future we will be able to expand our footprint in the country and further contribute to the development of the local online gaming sector.”

 

The post EGT Digital to present its cutting-edge iGaming solutions at Belgrade Future Gaming 2024 appeared first on European Gaming Industry News.

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