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Compliance Updates

EGBA Welcomes European Parliament’s Approval of New European Digital Identity

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The European Gaming and Betting Association (EGBA) has welcomed the recent approval by the European Parliament of a Regulation introducing a new European Digital Identity (e-ID). The Parliament’s endorsement of the e-ID marks a significant milestone in the journey towards a more secure and inclusive digital environment for all citizens across the European Union (EU). The new e-ID will be a transformative tool that addresses several concerns in the digital sphere.

According to the Regulation, adopted by the Parliament on 29 February, the e-ID will allow citizens to identify and authenticate themselves online without having to resort to commercial providers – a practice that has, in the past, raised trust, security and privacy concerns related to the sharing of consumer data with third-party platforms. Using such a standardised, non-commercial identification method will ensure greater privacy protection for consumers, among other benefits. Additionally, the e-ID enhances security by offering consumers and businesses a trusted and standardised tool for online identification, minimising the risk of identity theft and fraud.

This streamlined approach will not only increase user confidence in digital transactions but will also reduce costs and administration for businesses, including gambling operators, by providing a singular verification tool they can use across the EU, instead of paying high fees for the use of commercial databases. The success of the e-ID will of course depend on a high participation rate among citizens. The use of the e-ID will be entirely voluntary for citizens and businesses, including gambling operators. Thus, gambling operators have the flexibility to determine whether they wish to integrate the e-ID tool into their know-your-customer processes.

EGBA has been a supporter of the e-ID since it was proposed by the European Commission in 2021, recognising its potential to revolutionise the way online services are accessed and utilised in the EU, offering a streamlined and secure means for individuals to verify their identity and engage in various digital activities. Since the proposal, EGBA has been encouraging the EU institutions to ensure that businesses, including gambling operators, can access and use the e-ID and benefit from its use. For the online gambling sector, the e-ID holds particular significance, as it provides players with an easy, secure, trustworthy, and singular option to confirm their identity in the EU.

The e-ID law, which amends the EU’s eIDAS Regulation, will now have to be formally endorsed by the EU Council of Ministers before its official adoption, expected before summer 2024. As a Regulation, it will automatically apply across all EU member states from the moment of its adoption.

“We welcome the European Parliament’s approval of a unified digital identity framework and are confident that the use of the new e-ID in our sector will lead to a more seamless and trustworthy online experience for players and help to reduce costs and administration for gambling operators. This innovative tool represents an important step towards building a more secure and user-friendly digital ecosystem, aligning with EGBA’s core objectives of promoting integrity, transparency, and a safe, consumer-centric playing environment,” Maarten Haijer, Secretary General of EGBA, said.

Bagley-Keene Act

California Gambling Control Commission Issues Critical Guidance on Stakeholder Communications and Ex Parte Rules

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The California Gambling Control Commission (CGCC) has released a comprehensive new guide for stakeholders, outlining essential best practices for contacting the Commission and strictly warning against the legal pitfalls of “ex parte” communications.

As part of its ongoing commitment to transparency and its 2026 Strategic Plan, the Commission aims to streamline interactions while ensuring that all regulatory decisions are made on a complete, fair, and public record.

Navigating the Commission: Who to Contact

To ensure inquiries are handled efficiently, the Commission has identified key points of contact for various industry matters:

  • Licensing & Approvals: For general licensing matters, stakeholders should contact Brian Gilleland, Deputy Director of the Licensing Division, at [email protected].

  • Regulations & Legislation: Inquiries regarding laws or pending regulations should be directed to Nicole Learned, Deputy Director of Legislative and Regulatory Affairs, at [email protected].

  • Evidentiary Hearings: For GCA hearing matters, contact the Presiding Officer noted in your hearing notice, or Administrative Hearings Coordinator Pam Mathauser at [email protected].

  • Executive Leadership: All other high-level matters should be sent to Executive Director Lisa Wardall at [email protected].

The Danger of “Ex Parte” Communications

A central focus of the new guidance is the strict prohibition of ex parte communications—any communication regarding the merits of a pending application or request made without proper notice to all involved parties.

To comply with state rules, stakeholders must include Commission staff, Bureau staff, and the Applicant (or their designated agent) on all correspondence.

Crucial Warning: Stakeholders are strictly forbidden from sending communications of any kind directly to Commissioners regarding applications or pending decisions.

Why Compliance is Mandatory

The Commission warns that ex parte violations are not merely procedural errors; they pose a direct threat to the integrity of the gambling industry’s governance. Decisions made on incomplete or “private” information can lead to:

  1. Application Denial: The Commissioners have the authority to deny an application or approval solely based on a prohibited communication.

  2. Legal Reversals: Violations may breach the Bagley-Keene Open Meeting Act, potentially allowing opposing parties to overturn a decision that was previously taken in your favor.

  3. Governance Risk: Transparency ensures that all parties—including the Bureau of Gambling Control—have access to the same record of information before a vote is cast.

“Transparency is a core tenet of good governance,” the Commission stated in the guidance. “Ex parte rules guarantee that all matters taken up by the Commission are conducted in a fair and transparent manner.”

The post California Gambling Control Commission Issues Critical Guidance on Stakeholder Communications and Ex Parte Rules appeared first on Americas iGaming & Sports Betting News.

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Compliance Updates

BGC Response to Government Plans to Stop Premier League Clubs Accepting Sponsorship from Gambling Operators Not Holding a UK Licence

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The Betting and Gaming Council (BGC) strongly supports government plans to ban Premier League clubs from accepting sponsorships from gambling operators lacking a UK licence.

A Betting and Gaming Council Spokesperson said: “The Betting and Gaming Council welcomes the Government’s plan to act to stop Premier League clubs accepting sponsorship from gambling operators that do not hold a UK licence.

“Culture Secretary Lisa Nandy is right that gambling companies without a UK licence should be banned from sponsoring Premier League clubs and should go further to prevent these harmful illegal companies from sponsoring any sport in the UK.

“At a time when the regulated sector is facing significantly higher taxation and ever tighter regulation while reducing advertising spend, it is more important than ever that firm action is taken against the growing harmful black market.

“Licensed members of the Betting and Gaming Council are regulated in Britain and follow strict rules on consumer protection, safer gambling and robust financial safeguards. Whereas, the illegal, harmful black market operators do not. They undermine player protections, avoid taxes, ignore safer gambling standards and put consumers at serious risk.

“We support action that protects fans, upholds standards and keeps customers safe within the regulated market.”

The post BGC Response to Government Plans to Stop Premier League Clubs Accepting Sponsorship from Gambling Operators Not Holding a UK Licence appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Tabcorp Pays $158,400 Penalty for Taking Illegal In-Play Sports Bets

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Tabcorp Holdings Limited (Tabcorp) has paid a $158,400 penalty for taking online in-play sports bets, which is illegal in Australia.

An Australian Communications and Media Authority (ACMA) investigation found Tabcorp accepted 426 in-play bets across 32 tennis matches between February 2024 and June 2025.

Online in-play betting, wagers made on a sporting event after it has commenced, is prohibited in Australia under the Interactive Gambling Act 2001 (IGA).

The online in-play sports bets that were accepted in breach of the IGA were voided by Tabcorp and the bets were refunded.

The ACMA accepted the evidence from Tabcorp that the breaches occurred due to systems and communication issues with its third-party provider.

ACMA member Carolyn Lidgerwood said this is the third time since 2021 that Tabcorp has breached the in-play betting rules.

“The law is clear and wagering services must have processes in place to prevent illegal in-play bets from being accepted,” Ms Lidgerwood said.

“While we understand that most wagering operators rely on third-party providers to close betting on sporting events, they cannot outsource their legal responsibilities.

“The length of time it took Tabcorp to identify and then fix the problem was concerning and we expect Tabcorp to do better in the future,” Ms Lidgerwood said.

In addition to the financial penalty, Tabcorp has entered into a comprehensive enforceable undertaking requiring the company to undertake a review of its systems and processes relating to the closing of betting on tennis matches and to report regularly to the ACMA.

The post Tabcorp Pays $158,400 Penalty for Taking Illegal In-Play Sports Bets appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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